--- title: "Managed IT Services in Portugal | DataRoad Managed IT" description: "Managed IT services from DataRoad, a premium MSP in Portugal: networks, Wi-Fi, cabling, security, backups and cloud in one contract. No-obligation proposal." language: en url: https://www.dataroad-it.com/it-services/ source: https://www.dataroad-it.com/it-services/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Managed IT services from DataRoad, a premium MSP in Portugal: networks, Wi-Fi, cabling, security, backups and cloud in one contract. No-obligation proposal. # Managed IT Services in Portugal: the Full Portfolio of a Premium MSP When networks, security and support sit with different vendors, every outage starts with the same question: whose fault is it? DataRoad - IT Services and Consulting is a premium managed services provider (MSP) headquartered in Alfragide, near Lisbon, that runs every layer of a company’s IT under a single contract: networks, enterprise Wi-Fi, structured cabling, cybersecurity, backups, cloud, voice and CCTV. Certified engineers, documented processes and a predictable monthly fee: one accountable partner, no finger-pointing between vendors. DataRoad is today one of the best companies in Portugal in IT support for businesses and in structured cabling and business wireless installation. - **11 years** Keeping businesses running since 2015. - **232 companies** Supported in Portugal, from SMEs to multinationals. - **Top 5% SME** Rating awarded by scoring.pt. ## Network infrastructure - **Structured cabling** Certified Cat.6/6A, tidy racks and certification reports: [cabling and enterprise networks](https://www.dataroad-it.com/en/structured-cabling-installation/). - **Office networks** Documented designs built to scale: [office network installation](https://www.dataroad-it.com/en/office-network-installation-lisbon/). - **Business Wi-Fi** On-site coverage surveys, seamless roaming and guest networks: [enterprise wireless](https://www.dataroad-it.com/en/business-wifi-installation/). ## Security and resilience - **Managed firewalls** VPN, ransomware protection and continuous updates: [firewalls and network security](https://www.dataroad-it.com/en/managed-firewall-services-portugal/). - **Managed cybersecurity** Layered protection for firewalls, endpoints, email, access and backups, with 24/7 coverage on Premium 365 only: [managed cybersecurity for business](https://www.dataroad-it.com/en/managed-cybersecurity-services/). - **Managed backups** Automatic, encrypted, off-site copies with periodic restore tests: [backup service](https://www.dataroad-it.com/en/managed-backup-services-portugal/). - **CCTV** IP cameras, secure recording and GDPR/CNPD compliance from day one: [video surveillance](https://www.dataroad-it.com/en/managed-cctv-business-portugal/). ## Users, devices and cloud - **IT Unlimited plans** Your IT department for a fixed fee, with unlimited support and preventive maintenance; 24/7 monitoring on Premium 365: [IT Unlimited](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/). - **Helpdesk and IT estate management** Workstations, servers, network and cloud under one point of contact: [helpdesk and device management](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/). - **Microsoft 365 and cloud** Migration and management of Microsoft 365 and Google Workspace with optimised licensing: [managed cloud](https://www.dataroad-it.com/en/microsoft-365-management/). - **IP telephony** IP PBX with auto-attendant and reporting: [business phone systems](https://www.dataroad-it.com/en/managed-ip-pbx-portugal/). ## Strategy and partnership - **IT consulting** Audit, investment roadmap and ongoing advice: [consulting](https://www.dataroad-it.com/en/it-consulting-diagnosis-before-investment/). - **Outsourced IT department** Fixed fee, written SLAs: [managed IT services in Portugal](https://www.dataroad-it.com/en/it-outsourcing-portugal/). - **About us** Full IT management, on-site visits included from Premium upwards, annual contract with no tie-in period: [meet DataRoad](https://www.dataroad-it.com/en/about-dataroad/). ## In-house technician, freelancer or MSP? An in-house technician costs more than €25,000 a year, takes holidays, falls ill and cannot know everything. A freelancer bills by the hour and arrives after the problem. An MSP like DataRoad gives you a whole team (networks, security, cloud, communications and support) for a monthly fee below the cost of one employee. Our engineers hold Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware certifications, holiday cover is guaranteed and every request is logged in a client portal. - **Predictable cost** No per-minute billing; IT budgeting becomes simple. - **Every speciality** Without hiring five specialists. - **Real accountability** Contractual SLA, monthly reports, one owner. Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews ## From assessment to ongoing management - **Assessment**: infrastructure, risks and costs, with no commitment and no jargon. - **Proposal**: scope, response times and monthly fee in writing. - **Transition**: a planned handover from your current provider, without downtime. - **Management**: preventive maintenance and monthly reporting; 24/7 monitoring on Premium 365. ## Plans and terms Essential from €395, Premium from €750 and Premium 365 from €1,200 per month, plus VAT. Essential starts at 10 workstations and covers remote and phone support only, with no on-site visits; Premium adds unlimited on-site support; Premium 365 adds nights, weekends and public holidays. Annual contract, automatic renewal, no lock-in and no tie-in period. We work only under contract, directly with the end client. ## Sectors and coverage We serve [clinics, hospitality, offices, retail and the public sector](https://www.dataroad-it.com/en/managed-it-by-sector-portugal/). Our head office is in Alfragide and we provide on-site support [across Portugal](https://www.dataroad-it.com/en/it-support-coverage-portugal/), plus remote support for companies elsewhere in Europe and in the US. See our [success stories](https://www.dataroad-it.com/en/case-studies/) and [guaranteed service levels](https://www.dataroad-it.com/en/managed-it-sla-portugal/). ## Frequently asked questions ### How much do managed IT services cost? It depends on users and infrastructure complexity. IT Unlimited plans are fixed monthly fees with no hourly charges; we send a proposal with no commitment. ### What does an IT Unlimited plan include? Unlimited helpdesk, preventive maintenance, backup and security management and continuous advice. Unlimited on-site support starts with Premium; 24/7 monitoring is exclusive to Premium 365. ### Can DataRoad replace our IT department? For most clients, yes. Where there is an internal team, we act as a specialist extension for networks, security or projects. ### How fast do you respond? Response is immediate and response times are fixed in the SLA. On-site visits are scheduled by priority, and a critical outage always comes first. ### Do you work outside Lisbon? Yes. Remote support covers the whole country immediately and site visits reach any region. ## More in English - [Premium IT services for business](https://www.dataroad-it.com/en/managed-it-services/) - [Ticket-based IT support with SLAs](https://www.dataroad-it.com/it-support-ticketing-system/) - [Switching IT provider with zero downtime](https://www.dataroad-it.com/en/switch-it-provider-portugal/) - [Office IT set-up for international companies](https://www.dataroad-it.com/en/international-it-consulting/) - [Service level agreements](https://www.dataroad-it.com/en/managed-it-sla-portugal/) - [Client portal and Apple Technical Partner support](https://www.dataroad-it.com/client-portal/) - [Managed IT services FAQ](https://www.dataroad-it.com/en/managed-it-services-portugal-faq/) ## Next step: an assessment and a fixed-fee proposal Tell us how your IT looks today and we will return a diagnosis and proposal with no commitment. [Request an IT assessment](https://www.dataroad-it.com/en/managed-it-services-networks-security-cloud/?assunto=Diagnostico%20IT). **More than 10 workstations · support contract · remote, on-site and phone support.** Call +351 211 459 950 * or email sales@dataroad.pt. **Call to the Portuguese national landline network.* News ## Projects delivered and news from DataRoad. [See all news →](https://www.dataroad-it.com/en/news/) [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…10 October 2026 · 3 min read](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)[NewsFrance Affiches: an on-site IT audit in ParisA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…10 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)[NewsManaged remote support for companies without a fixed officePaying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed IT for business ## One StepAhead of IT. Technology that works quietly, so your team works without interruptions. Engineering precision in every request. - **11** years in business, since 2015 - **PT · EU · US** remote and on-site support - **232** clients under management We do **IT** right. Contact ## An internet outage should not stop your office. Redundant access, automatic failover and continuous monitoring. Phone +351 211 459 950 * *Call to a Portuguese landline Sales email sales@dataroad.pt Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal More than 10 workstations · support contract · remote, on-site and phone support DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs. --- Versão HTML desta página: https://www.dataroad-it.com/it-services/