{"id":7209,"date":"2022-08-25T15:33:55","date_gmt":"2022-08-25T15:33:55","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=7209"},"modified":"2026-10-17T11:11:20","modified_gmt":"2026-10-17T11:11:20","slug":"up-portugal-choisit-dataroad-support-informatique","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/up-portugal-escolhe-dataroad-suporte-informatico\/","title":{"rendered":"UP Portugal choisit DataRoad pour une assistance informatique compl\u00e8te dans le cadre du contrat \u201c IT Unlimited \u201d"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\">3 min de lecture \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">Dans cet article<\/p>\n<ol>\n<li><a href=\"#s-dataroad-escolhida-para-fornecer-suporte-informati\">DataRoad choisie pour fournir un support informatique mensuel IT\u2026<\/a><\/li>\n<li><a href=\"#s-suporte-informatica-total-seguranca-fiabilidade-e-\">Support informatique total : s\u00e9curit\u00e9, fiabilit\u00e9 et r\u00e9ponse imm\u00e9diate<\/a><\/li>\n<li><a href=\"#s-up-portugal-quem-e-e-por-que-razao-escolheu-a-data\">UP Portugal : qui est-il et pourquoi a-t-il choisi DataRoad<\/a><\/li>\n<li><a href=\"#s-porque-a-dataroad-e-a-escolha-certa\">Pourquoi DataRoad est le bon choix ?<\/a><\/li>\n<li><a href=\"#s-o-objetivo-sistemas-sempre-ativos-clientes-sempre-\">L'objectif : des syst\u00e8mes toujours actifs, des clients toujours productifs<\/a><\/li>\n<li><a href=\"#s-dataroad-ti-que-nao-param-suporte-que-nunca-falha\">DataRoad \u2013 Une TI qui ne s'arr\u00eate jamais. Un support qui ne d\u00e9\u00e7oit jamais.<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Fiche du projet<\/p>\n<dl>\n<dt>Cliente<\/dt>\n<dd>UP Portugal<\/dd>\n<dt>Secteur<\/dt>\n<dd>Entreprises et bureaux<\/dd>\n<dt>Intervention<\/dt>\n<dd>R\u00e9seau sans fil d'entreprise \u00b7 Pare-feu et s\u00e9curit\u00e9 \u00b7 Serveurs et infrastructure \u00b7 Support IT Unlimited<\/dd>\n<dt>Oui<\/dt>\n<dd>2022<\/dd>\n<\/dl>\n<\/div>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-dataroad-escolhida-para-fornecer-suporte-informati\">DataRoad choisie pour fournir un support informatique mensuel \u201c IT Unlimited \u201d \u00e0 UP Portugal \u2013 performance maximale, z\u00e9ro panne, TI toujours op\u00e9rationnelle<\/h2>\n<p>Notre <strong>DataRoad<\/strong> a de nouveau \u00e9t\u00e9 distingu\u00e9e comme partenaire technologique d'excellence, \u00e9tant <strong>\u00e9lue par UP Portugal<\/strong> pour garantir tous les services de <strong>support informatique, assistance informatique mensuelle et gestion des syst\u00e8mes d'information<\/strong> par le biais du contrat <strong>Informatique \u201c Illimit\u00e9 \u201d<\/strong>.<\/p>\n<p>Avec ce contrat annuel, DataRoad assurera un <strong>support informatique continu, proactif et illimit\u00e9<\/strong>, garantissant la stabilit\u00e9 totale des syst\u00e8mes, la productivit\u00e9 des utilisateurs et la s\u00e9curit\u00e9 de toute l'infrastructure technologique d'UP Portugal.<\/p>\n<p>Ce choix renforce la position de DataRoad en tant que <strong>l'un des MSP (fournisseurs de services g\u00e9r\u00e9s) les plus complets et comp\u00e9titifs du march\u00e9<\/strong>, capable de garantir 24h sur 24 l'exploitation informatique des entreprises qui ne peuvent pas s'arr\u00eater.<\/p>\n<hr \/>\n<h2 id=\"s-suporte-informatica-total-seguranca-fiabilidade-e-\">Support informatique total : s\u00e9curit\u00e9, fiabilit\u00e9 et r\u00e9ponse imm\u00e9diate<\/h2>\n<p>DataRoad assurera, de mani\u00e8re permanente, l'ensemble de l'\u00e9cosyst\u00e8me num\u00e9rique d'UP Portugal, y compris :<\/p>\n<h3><strong>Soutien \u00e0 l'emploi<\/strong><\/h3>\n<ul>\n<li>Support informatique, logiciels et applications critiques<\/li>\n<li>R\u00e9solution rapide des probl\u00e8mes techniques<\/li>\n<li>Optimisation des performances et de la s\u00e9curit\u00e9<\/li>\n<\/ul>\n<h3><strong>Gestion de r\u00e9seau sans fil et de la connectivit\u00e9<\/strong><\/h3>\n<ul>\n<li>Surveillance continue du r\u00e9seau<\/li>\n<li>Garantie de couverture, de stabilit\u00e9 et de rapidit\u00e9<\/li>\n<li>Intervention imm\u00e9diate en cas de panne de r\u00e9seau<\/li>\n<\/ul>\n<h3><strong>Gestion et support d'impression<\/strong><\/h3>\n<ul>\n<li>D\u00e9pannage des imprimantes<\/li>\n<li>Param\u00e8tres r\u00e9seau et optimisations<\/li>\n<li>R\u00e9duction des arr\u00eats op\u00e9rationnels<\/li>\n<\/ul>\n<h3><strong>Serveurs et infrastructure critique<\/strong><\/h3>\n<ul>\n<li>Surveillance continue des serveurs<\/li>\n<li>Correction des pannes, mises \u00e0 jour et maintenance pr\u00e9ventive<\/li>\n<li>Garantie de disponibilit\u00e9 et de performance<\/li>\n<\/ul>\n<h3><strong>Suivi 24\/7 (Premium 365) + Alarme intelligent + Reporting<\/strong><\/h3>\n<p>Avec le service <strong>IT Unlimited Premium<\/strong>, UP Portugal dispose d\u00e9sormais de :<\/p>\n<ul>\n<li>Surveillance continue 365 jours par an<\/li>\n<li>Syst\u00e8me d'alarme avanc\u00e9 pour la d\u00e9tection pr\u00e9coce des pannes<\/li>\n<li>Rapports p\u00e9riodiques de disponibilit\u00e9 et de performance<\/li>\n<li>Support \u00e0 distance et sur site \u00e0 r\u00e9ponse imm\u00e9diate<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-up-portugal-quem-e-e-por-que-razao-escolheu-a-data\">UP Portugal : qui est-il et pourquoi a-t-il choisi DataRoad<\/h2>\n<p>UP Portugal est une entreprise dynamique et en croissance, qui exige <strong>infrastructures technologiques stables, rapides et s\u00e9curis\u00e9es<\/strong> pour garantir la productivit\u00e9 quotidienne.<br \/>\nLa d\u00e9cision de faire confiance \u00e0 DataRoad d\u00e9montre la valorisation :<\/p>\n<ul>\n<li>de la qualit\u00e9 de nos services,<\/li>\n<li>de l'agilit\u00e9 de nos \u00e9quipes,<\/li>\n<li>et de notre capacit\u00e9 \u00e0 livrer des r\u00e9sultats sans interruptions.<\/li>\n<\/ul>\n<p>Nous remercions UP Portugal pour la confiance qu'elle accorde \u00e0 notre exp\u00e9rience et \u00e0 nos solutions de <strong>conseil en informatique<\/strong>, <strong>assistance informatique mensuelle<\/strong> e <strong>gestion des r\u00e9seaux informatiques<\/strong>.<\/p>\n<hr \/>\n<h2 id=\"s-porque-a-dataroad-e-a-escolha-certa\">Pourquoi DataRoad est le bon choix ?<\/h2>\n<p>Simples : <strong>nous sommes des sp\u00e9cialistes, certifi\u00e9s et infatigables dans la livraison de r\u00e9sultats.<\/strong><\/p>\n<p>DataRoad se d\u00e9marque sur le march\u00e9 par la combinaison de :<\/p>\n<h3>Expertise certifi\u00e9e<\/h3>\n<p>Techniciens dot\u00e9s de certifications de fabricants leaders mondiaux.<\/p>\n<h3>Exp\u00e9rience acquise sur des centaines de projets<\/h3>\n<p>Des r\u00e9seaux informatiques aux serveurs, du support informatique et de la s\u00e9curit\u00e9 num\u00e9rique.<\/p>\n<h3>Services informatiques g\u00e9r\u00e9s (MSP) \u00e0 haut rendement<\/h3>\n<p>Avec des mod\u00e8les de support 24\u00d77, 365 jours (Premium 365), une surveillance continue et une intervention proactive.<\/p>\n<h3>Une \u00e9quipe hautement sp\u00e9cialis\u00e9e<\/h3>\n<p>Toujours pr\u00eate \u00e0 r\u00e9soudre, optimiser et anticiper les probl\u00e8mes avant qu'ils n'affectent le client.<\/p>\n<hr \/>\n<h2 id=\"s-o-objetivo-sistemas-sempre-ativos-clientes-sempre-\">L'objectif : des syst\u00e8mes toujours actifs, des clients toujours productifs<\/h2>\n<p>La mission de DataRoad est claire :<\/p>\n<p><strong>fournir des services de support informatique et de conseil en TI qui d\u00e9passent toutes les attentes, de mani\u00e8re efficace, rentable et sans faille.<\/strong><\/p>\n<p>Avec le contrat <strong>IT Unlimited<\/strong>, nous garantissons :<\/p>\n<ul>\n<li>Z\u00e9ro arr\u00eats impr\u00e9vus<\/li>\n<li>R\u00e9ponse imm\u00e9diate<\/li>\n<li>Surveillance continue<\/li>\n<li>S\u00e9curit\u00e9 renforc\u00e9e<\/li>\n<li>Gestion professionnelle de toute l'infrastructure informatique<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-dataroad-ti-que-nao-param-suporte-que-nunca-falha\">DataRoad \u2013 Une TI qui ne s'arr\u00eate jamais. Un support qui ne d\u00e9\u00e7oit jamais.<\/h2>\n<p>Notre vaste gamme de comp\u00e9tences fait de nous un partenaire indispensable pour toute organisation qui cherche \u00e0 :<\/p>\n<ul>\n<li>R\u00e9seaux informatiques robustes<\/li>\n<li>Support informatique sp\u00e9cialis\u00e9<\/li>\n<li>Conseil en TI strat\u00e9gique<\/li>\n<li>Services g\u00e9r\u00e9s en toute transparence<\/li>\n<li>Surveillance et maintenance active des syst\u00e8mes<\/li>\n<\/ul>\n<p>Avec DataRoad, UP Portugal gagne un alli\u00e9 qui <strong>s\u00e9curise le pr\u00e9sent et pr\u00e9pare l'avenir<\/strong>.<\/p>\n<\/div>\n<p><!-- dr-relacionados --><\/p>\n<h2>Autres projets de DataRoad<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/services-informatiques-illimites\/contrats-publics-aupres-dentites-publiques\/\">24 contrats publics : RTP, Institut Sup\u00e9rieur Technique, Facult\u00e9 de M\u00e9decine de Lisbonne et SSAP choisissent DataRoad pour le support informatique et la gestion ainsi que l\u2019installation de r\u00e9seaux informatiques<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/services-informatiques-illimites\/france-affiches-audit-it-consulting-et-informatique\/\">France Affiches \u00e0 Paris choisit DataRoad pour une audit IT et une consultation informatique dans 2 sites \u00e0 Paris<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/services-informatiques-illimites\/entreprises-internationales-ambassades-choisissent-dataroad\/\">Ambassades, organisations internationales et entreprises de prestige choisissent DataRoad au Portugal<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/services-informatiques-illimites\/site-dataroad-cinq-langues-entreprises-internationales\/\">DataRoad lance son site en cinq langues pour soutenir les entreprises internationales au Portugal et \u00e0 l\u2019international dans le secteur des services informatiques premium MSP<\/a><\/li>\n<\/ul>\n<p>Consultez tous les <a href=\"https:\/\/www.dataroad.pt\/fr\/exemples-de-reussite\/\">Cas d'affaires r\u00e9ussis de DataRoad<\/a> et comme <a href=\"https:\/\/www.dataroad.pt\/fr\/actualites\/\">Actualit\u00e9s et projets<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Avez-vous besoin d'un support informatique de confiance ?<\/strong> DataRoad propose une assistance et un service de support informatique pour les entreprises, avec une r\u00e9ponse rapide et sans clauses cach\u00e9es. <a href=\"https:\/\/www.dataroad.pt\/fr\/entreprise-informatique-it\/\">D\u00e9couvrez nos services d'assistance informatique<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/fr\/installation-de-reseaux-sans-fil\/\"><span class=\"dr-t\">Avez-vous besoin d'un WiFi d'entreprise qui ne tombe pas en panne ?<\/span><span class=\"dr-s\">\u00c9tude de couverture, WiFi 6 et WiFi 7, r\u00e9seau invit\u00e9 isol\u00e9 et gestion centralis\u00e9e.<\/span><span class=\"dr-b\">Voir le service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 support informatique permanent pour les entreprises<\/h2>\n<p>Notre <strong>DataRoad<\/strong> c&#x27;est une <strong>entreprise de services informatiques de gestion de classe premium (MSP)<\/strong>, Avec son si\u00e8ge \u00e0 Alfragide et une pr\u00e9sence dans tout le pays, elle assure depuis 11 ans l\u2019infrastructure informatique des organisations qui ne peuvent pas s\u2019arr\u00eater \u2014 organismes publics, ambassades, h\u00f4tels, cliniques et entreprises exigeantes \u2014 avec une \u00e9quipe technique certifi\u00e9e, une surveillance permanente et un mod\u00e8le de support illimit\u00e9, <strong>IT Unlimited<\/strong>. Il y a 232 clients avec un contrat et la certification Top 5% PME, attribu\u00e9e par scoring.pt.<\/p>\n<p>Non <strong>support informatique<\/strong>, Avec DataRoad, l\u2019entreprise b\u00e9n\u00e9ficie d\u2019une informatique compl\u00e8te : service d\u2019assistance avec syst\u00e8me de tickets, assistance \u00e0 distance et sur site, gestion des serveurs et Microsoft 365, sauvegarde des donn\u00e9es, cybers\u00e9curit\u00e9 et surveillance proactive.<\/p>\n<h2>Services DataRoad<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/services-informatiques-illimites\/support-informatique-illimite\/\">IT Unlimited \u2014 support informatique illimit\u00e9<\/a><\/strong>: assistance illimit\u00e9e moyennant un abonnement fixe, avec un suivi permanent et une alerte automatique.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/support-informatique-entreprises\/\">Support informatique pour les entreprises<\/a><\/strong>: service d'assistance avec syst\u00e8me de tickets et d\u00e9lais de r\u00e9ponse d\u00e9finis.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/reseaux-cablage-informatique\/\">R\u00e9seaux informatiques et c\u00e2blage structur\u00e9<\/a><\/strong>: conception, installation et certification.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/installation-de-reseaux-sans-fil\/\">R\u00e9seaux sans fil pour entreprises<\/a><\/strong>\u00c9tude de couverture, Wi-Fi 6 et Wi-Fi 7, gestion centralis\u00e9e.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/pare-feus-securite-informatique\/\">Cybers\u00e9curit\u00e9 et pare-feu<\/a><\/strong>: protection p\u00e9rim\u00e9trique et acc\u00e8s s\u00e9curis\u00e9 \u00e0 distance.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/informatique-secteur-public\/\">Informatique pour le secteur public<\/a><\/strong>: exp\u00e9rience avec huit entit\u00e9s publiques et avec les r\u00e8gles de la passation des march\u00e9s publics.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Parlez \u00e0 DataRoad<\/p>\n<p class=\"dr-d\">Besoin de renouveler des serveurs ou de repenser l'infrastructure ? Nous analysons ce que vous avez aujourd'hui et vous pr\u00e9sentons une proposition sans engagement.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">T\u00e9l\u00e9phone<\/span><span class=\"dr-v\">351 +351 211 459 950<\/span><span class=\"dr-n\">Appel vers un fixe national portugais<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Courriel<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">envoyez-nous votre commande<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/fr\/reseaux-informatiques-bureaux\/\">Demander une proposition\u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>UP Portugal a choisi DataRoad pour une assistance informatique compl\u00e8te, dans le cadre d'un contrat \u00ab IT Unlimited \u00bb. D\u00e9couvrez ce qu'il comprend.<\/p>","protected":false},"author":1,"featured_media":7218,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72],"tags":[87,213,95,214,81],"class_list":["post-7209","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","tag-avenca-servicos-informatica","tag-caso-de-sucesso","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-assistencia-informatica-e-redes-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"A UP Portugal escolhe a DataRoad para o suporte inform\u00e1tico total com o contrato IT Unlimited: helpdesk, monitoriza\u00e7\u00e3o e gest\u00e3o dos sistemas.\" \/>\n\t<meta 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