{"id":34869,"date":"2026-10-08T20:58:23","date_gmt":"2026-10-08T20:58:23","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=34869"},"modified":"2026-10-08T22:44:50","modified_gmt":"2026-10-08T22:44:50","slug":"support-informatique-a-distance-pour-les-entreprises-sans-bureaux","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/fr\/servicos-it\/suporte-informatico-remoto-empresas-sem-escritorios\/","title":{"rendered":"Support informatique \u00e0 distance pour les entreprises : DataRoad dessert tout le pays et l\u2019\u00e9tranger sans bureaux dans chaque ville"},"content":{"rendered":"<p><strong>DataRoad est l'une des meilleures entreprises de Lisbonne dans les domaines des r\u00e9seaux informatiques, des r\u00e9seaux sans fil pour entreprises et de la maintenance et de la gestion des parcs informatiques d'entreprises, choisie par des entreprises reconnues et par des groupes internationaux.<\/strong> Et nous le faisons sans bureaux ni \u00e9quipes dans chaque ville : avec <strong>Support informatique \u00e0 distance<\/strong> d'excellence, <strong>Solutions de travail \u00e0 distance<\/strong> et une infrastructure propre qui ne s'arr\u00eate jamais. Si vous recherchez une entreprise de informatique pour les entreprises \u00e0 Lisbonne, dans le reste du pays ou \u00e0 l'\u00e9tranger, voici pourquoi des dizaines d'entreprises nous ont d\u00e9j\u00e0 choisi.<\/p>\n<ul>\n<li><strong>11 ans<\/strong> du march\u00e9 et <strong>232 clientes<\/strong> accompagn\u00e9s<\/li>\n<li><strong>Top 5% PME<\/strong> (source : scoring.pt)<\/li>\n<li>Clients en <strong>Portugal, Royaume-Uni, France<\/strong> et d'autres march\u00e9s<\/li>\n<li>Centre de donn\u00e9es avec <strong>Internet redundant, Starlink et \u00e9nergie renouvelable<\/strong><\/li>\n<\/ul>\n<h2>Dans un march\u00e9 en \u00e9volution constante, les entreprises choisissent le travail \u00e0 distance et la mobilit\u00e9<\/h2>\n<p>Le march\u00e9 a chang\u00e9. Les entreprises pr\u00e9f\u00e8rent aujourd'hui <strong>Travail \u00e0 distance<\/strong>, Des \u00e9quipes mobiles et la libert\u00e9 de recruter du talent n'importe o\u00f9, et nous esp\u00e9rons que votre fournisseur de technologies de l'information suivra ce rythme. Ceux qui continuent \u00e0 mesurer la qualit\u00e9 du support en fonction du nombre d'agences du fournisseur regardent vers le pass\u00e9. Ce qui compte, c'est que les collaborateurs, o\u00f9 qu'ils soient, aient acc\u00e8s s\u00e9curis\u00e9, des \u00e9quipements prot\u00e9g\u00e9s et une assistance imm\u00e9diate. C'est pour ce march\u00e9 que DataRoad a \u00e9t\u00e9 cr\u00e9\u00e9e : <strong>mobilit\u00e9, s\u00e9curit\u00e9 et support sans fronti\u00e8res<\/strong>.<\/p>\n<h2>Support informatique \u00e0 distance pour les entreprises : plus rapide, plus s\u00fbr, plus \u00e9conomique<\/h2>\n<p>Suivi, s\u00e9curit\u00e9, mises \u00e0 jour, r\u00e9solution d\u2019incidents, gestion des utilisateurs et gestion des \u00e9quipements : presque tout ce qui permet \u00e0 une entreprise de fonctionner aujourd\u2019hui se fait \u00e0 distance, de mani\u00e8re imm\u00e9diate et totalement document\u00e9e. Un d\u00e9placement prend des heures ; une connexion \u00e0 distance r\u00e9sout en quelques minutes. Depuis 11 ans, DataRoad travaille ainsi et ne se d\u00e9place qu\u2019au lieu de travail lorsque cela est indispensable : installer un r\u00e9seau, remplacer du mat\u00e9riel, r\u00e9soudre une panne mat\u00e9rielle.<\/p>\n<p>Pour votre entreprise, cela signifie moins de temps d\u2019arr\u00eat, des co\u00fbts pr\u00e9visibles et une \u00e9quipe technique qui conna\u00eet votre environnement de bout en bout, au lieu d\u2019avoir \u00e0 faire appel \u00e0 un technicien diff\u00e9rent \u00e0 chaque fois.<\/p>\n<h2>Le mod\u00e8le traditionnel contre le mod\u00e8le DataRoad<\/h2>\n<table>\n<thead>\n<tr>\n<th>Fournisseur d'IT avec un bureau dans chaque ville<\/th>\n<th>DataRoad : support \u00e0 distance + pr\u00e9sence l\u00e0 o\u00f9 c\u2019est n\u00e9cessaire<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Co\u00fbts de structure rembours\u00e9s au client<\/td>\n<td>Contrat unique, prix pr\u00e9visible (IT Unlimited)<\/td>\n<\/tr>\n<tr>\n<td>La r\u00e9ponse d\u00e9pend de la position du corps.<\/td>\n<td>Intervention \u00e0 distance imm\u00e9diate dans la plupart des cas<\/td>\n<\/tr>\n<tr>\n<td>Techniciens diff\u00e9rents lors de chaque visite<\/td>\n<td>Une \u00e9quipe d\u00e9di\u00e9e qui conna\u00eet son environnement<\/td>\n<\/tr>\n<tr>\n<td>Service limit\u00e9 \u00e0 la zone du bureau<\/td>\n<td>Couverture dans tout le pays et \u00e0 l'\u00e9tranger<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Choise par des entreprises r\u00e9put\u00e9es et des groupes internationaux<\/h2>\n<p>Les entreprises qui ne peuvent pas \u00e9chouer choisissent des r\u00e9sultats, pas la localisation du fournisseur. Voici quelques-unes des entreprises qui ont fait confiance \u00e0 DataRoad :<\/p>\n<ul>\n<li><a href=\"\/fr\/services-informatiques-illimites\/groupe-harlan-poston-illimite-portugal-royaume\/\"><strong>Groupe Harlan &amp; Poston<\/strong><\/a>IT Unlimited au Portugal et au Royaume-Uni.<\/li>\n<li><a href=\"\/fr\/etude_de_cas_em\/klass-wagen-infrastructure-informatique-location-de-voitures-portugal\/\"><strong>Klass Wagen<\/strong><\/a>: infrastructure informatique d'une entreprise internationale de location de voitures.<\/li>\n<li><a href=\"\/fr\/etude_de_cas_em\/rediriger-luniversite-reseau-support-informatique-campus-lisbonne\/\"><strong>Forward College<\/strong><\/a>: R\u00e9seau et support informatique pour un campus universitaire international \u00e0 Lisbonne.<\/li>\n<li><a href=\"\/fr\/etude_de_cas_em\/rediffusion-reseau-informatique-complet-wifi-6-pare-feu-starlink-au-bureau-de-cascais\/\"><strong>ReStream<\/strong><\/a>: R\u00e9seau complet avec Wi-Fi 6, pare-feu et Starlink \u00e0 Cascais.<\/li>\n<li><a href=\"\/fr\/etude_de_cas_em\/services-sociaux-de-ladministration-publique-reseaux-structures-et-56-points-wifi-7-dans-trois-batiments-appel-doffres\/\"><strong>SSAP<\/strong><\/a>: r\u00e9seaux structur\u00e9s et 56 points Wi-Fi 7 dans trois b\u00e2timents.<\/li>\n<li><a href=\"\/fr\/etude_de_cas_em\/panique-infrastructure-reseau-communications-industrie-alimentaire\/\"><strong>Panike<\/strong><\/a>R\u00e9seau et communications dans l'industrie alimentaire.<\/li>\n<li><strong>Beqom<\/strong>, <strong>Velv par OnRising<\/strong> e <strong>France Affiches<\/strong>, entre autres entreprises internationales.<\/li>\n<\/ul>\n<p>Consultez tous les <a href=\"\/fr\/exemples-de-reussite\/\">exemples de r\u00e9ussite<\/a> et voyez ce que nous pouvons faire pour votre entreprise.<\/p>\n<h2>Solutions de travail \u00e0 distance pour les \u00e9quipes partout<\/h2>\n<p>Nous ne nous contentons pas de fournir un support \u00e0 distance : nous l\u2019impl\u00e9mentons. <strong>Solutions de travail \u00e0 distance<\/strong> compl\u00e8tes. Des postes de travail g\u00e9r\u00e9s et prot\u00e9g\u00e9s, un acc\u00e8s s\u00e9curis\u00e9 \u00e0 l\u2019entreprise depuis n\u2019importe quel endroit, une s\u00e9curit\u00e9 et une surveillance constantes et un support technique imm\u00e9diat. Votre \u00e9quipe travaille comme si elle \u00e9tait au m\u00eame bureau, sans l\u2019espace physique.<\/p>\n<h2>Les entreprises sans bureau physique : le mod\u00e8le pour lequel nous sommes d\u00e9j\u00e0 pr\u00eats<\/h2>\n<p>Des \u00e9quipes \u00e0 domicile, dans des espaces partag\u00e9s ou dans plusieurs pays sont d\u00e9j\u00e0 la norme. DataRoad soutient les entreprises totalement distantes et les groupes avec des \u00e9quipes dispers\u00e9es, avec le m\u00eame niveau de service \u00e0 Lisbonne, dans le reste du Portugal ou dans un autre pays. Si votre entreprise n\u2019a plus de bureau, votre fournisseur de technologies de l\u2019information ne devrait pas non plus d\u00e9pendre d\u2019un seul.<\/p>\n<h2>Un datacenter propre pour que les clients internationaux puissent travailler de mani\u00e8re distante<\/h2>\n<p>DataRoad dispose d'un datacenter o\u00f9 des clients internationaux travaillent de mani\u00e8re remota, avec des postes de travail, des applications et des donn\u00e9es prot\u00e9g\u00e9s et disponibles depuis n'importe o\u00f9. Pour ceux qui n'ont pas de bureau, c'est la diff\u00e9rence entre d\u00e9pendre du portable de chaque personne et avoir un environnement de travail g\u00e9r\u00e9, s\u00e9curis\u00e9 et toujours identique.<\/p>\n<h2>Internet redundant, Starlink et \u00e9nergie renouvelable : le service ne s\u2019arr\u00eate pas<\/h2>\n<p>Le travail \u00e0 distance ne fonctionne que si l\u2019infrastructure ne tombe jamais en panne. Notre centre de donn\u00e9es repose sur <strong>syst\u00e8mes de d\u00e9faillance de l'Internet<\/strong>, Avec plusieurs liaisons ind\u00e9pendantes et <strong>Starlink<\/strong> comme moyen suppl\u00e9mentaire, et en <strong>syst\u00e8mes avanc\u00e9s d'\u00e9nergie renouvelable<\/strong>. Si une connexion ou une source d'\u00e9nergie tombe en panne, le service continue et les \u00e9quipes de nos clients ne remarquent rien.<\/p>\n<h2>R\u00e9seaux informatiques et r\u00e9seaux sans fil d'entreprise : ce que nous faisons sur place<\/h2>\n<p>Lorsque la pr\u00e9sence physique est n\u00e9cessaire, nous la r\u00e9alisons parfaitement. Nous concevons, installons et maintenons <a href=\"\/fr\/reseaux-cablage-informatique\/\">c\u00e2blage structur\u00e9<\/a>, <a href=\"\/fr\/installation-de-reseaux-sans-fil\/\">r\u00e9seaux sans fil d'entreprise<\/a>, Nous d\u00e9veloppons des pare-feux g\u00e9r\u00e9s et toute l\u2019infrastructure qui soutient votre entreprise ; ensuite, nous g\u00e9rons tout \u00e0 distance. Le r\u00e9sultat est un r\u00e9seau fonctionnel, document\u00e9 et surveill\u00e9, sans d\u00e9pendre de la personne qui l\u2019a install\u00e9.<\/p>\n<h2>Gestion et maintenance de parcs informatiques dans un seul contrat<\/h2>\n<p>Avec <a href=\"\/fr\/cest-illimite\/\">IT Unlimited<\/a>, Avec votre entreprise, vous b\u00e9n\u00e9ficiez de support, de surveillance, de s\u00e9curit\u00e9 et de gestion du parc informatique dans un seul contrat, sans factures surprises. Dans les plans Premium 365, vous b\u00e9n\u00e9ficiez \u00e9galement de support et de surveillance 24\/7. Ordinateurs, serveurs, r\u00e9seaux, utilisateurs et licences : tout est g\u00e9r\u00e9 par la m\u00eame \u00e9quipe.<\/p>\n<h2>Des villes o\u00f9 nous fournissons un soutien informatique aux entreprises<\/h2>\n<p>Bas\u00e9es \u00e0 Alfragide, nous fournissons un soutien informatique aux entreprises du pays et \u00e0 l\u2019\u00e9tranger. Nous avons d\u00e9j\u00e0 aid\u00e9 des entreprises \u00e0 <a href=\"\/fr\/informatique-pour-les-entreprises-a-lisbonne\/\">Lisbonne<\/a>, Oeiras, Cascais, <a href=\"\/fr\/informatique-entreprises-sintra\/\">Sintra<\/a>, <a href=\"\/fr\/informatique-entreprises-setubal\/\">Set\u00fabal<\/a>, <a href=\"\/fr\/informatique-entreprises-barreiro\/\">Barreiro<\/a>, <a href=\"\/fr\/informatique-entreprises-leiria\/\">Leiria<\/a>, <a href=\"\/fr\/informatique-entreprises-coimbra\/\">Coimbra<\/a>, <a href=\"\/fr\/informatique-entreprises-porto\/\">Porto<\/a>, <a href=\"\/fr\/informatique-entreprises-braga\/\">Braga<\/a>, <a href=\"\/fr\/informatique-entreprises-beja\/\">Beja<\/a> e <a href=\"\/fr\/informatique-entreprises-phare\/\">Faro<\/a>, Et notre couverture atteint \u00e9galement <strong>Paris<\/strong>. Votre ville n'est-elle pas sur la liste ? Pas de probl\u00e8me : le support \u00e0 distance de DataRoad est disponible partout o\u00f9 votre entreprise se trouve.<\/p>\n<h2>Foire aux questions<\/h2>\n<h3>DataRoad fournit-elle un soutien informatique aux entreprises situ\u00e9es en dehors de Lisbonne ?<\/h3>\n<p>Oui. Le si\u00e8ge social se situe \u00e0 Alfragide, mais le support \u00e0 distance couvre tout le pays et les clients internationaux, y compris Paris, et nous nous d\u00e9pla\u00e7ons sur place lorsque l'intervention le n\u00e9cessite.<\/p>\n<h3>Dois-je avoir un bureau pour contracter DataRoad ?<\/h3>\n<p>Non. Nous travaillons avec des entreprises enti\u00e8rement distantes et avec des \u00e9quipes r\u00e9parties dans plusieurs pays.<\/p>\n<h3>Qu\u2019est-ce que le support informatique \u00e0 distance et est-il s\u00e9curis\u00e9 ?<\/h3>\n<p>Il s\u2019agit de la r\u00e9solution des incidents et de la gestion de l\u2019infrastructure \u00e0 distance, gr\u00e2ce \u00e0 des connexions s\u00e9curis\u00e9es et avec un enregistrement complet. C\u2019est plus rapide que de se d\u00e9placer et tout aussi s\u00fbr.<\/p>\n<h3>Que se passe-t-il si l'Internet ou l'\u00e9nergie tombe en panne ?<\/h3>\n<p>Le datacenter dispose de liaisons redondantes, notamment Starlink, ainsi que de syst\u00e8mes avanc\u00e9s d\u2019\u00e9nergie renouvelable, afin que le service puisse continuer.<\/p>\n<h3>Quelles entreprises peuvent contracter DataRoad ?<\/h3>\n<p>Nous travaillons avec des entreprises ayant plus de 10 postes de travail, sous forme de contrat, directement aupr\u00e8s du client final.<\/p>\n<h3>Combien co\u00fbte le service ?<\/h3>\n<p>Cela d\u00e9pend du nombre de postes et du niveau de service. <a href=\"\/fr\/contacts\/\">Demandez un devis<\/a> Et dites-nous la taille de votre entreprise.<\/p>\n<h2>Changez de partenaire informatique qui n'est pas d\u00e9pendant d'une adresse<\/h2>\n<p>Si votre fournisseur actuel prend du temps, \u00e9choue ou d\u00e9pend de d\u00e9placements pour r\u00e9soudre un probl\u00e8me qui se r\u00e9sout en quelques minutes, il est temps de changer. Nous effectuons un devis sans engagement, nous montrons les risques et nous fournissons un plan de transition avec des dates : voir <a href=\"\/fr\/changer-de-societe-informatique\/\">comment changer d'entreprise informatique sans interruption<\/a>.<\/p>\n<p><strong><a href=\"\/fr\/contacts\/\">Demandez votre \u00e9valuation gratuite d\u00e8s maintenant<\/a><\/strong> ou appelez le 211 459 950. Nous vous proposons une solution adapt\u00e9e \u00e0 votre entreprise.<\/p>","protected":false},"excerpt":{"rendered":"<p>DataRoad n\u2019a pas besoin d\u2019avoir des bureaux dans chaque ville : support informatique \u00e0 distance et solutions de travail \u00e0 distance, avec un datacenter, une connexion Internet r\u00e9active, Starlink et une \u00e9nergie renouvelable, pour des entreprises de renom et des groupes internationaux.<\/p>","protected":false},"author":1,"featured_media":34854,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[1],"tags":[214],"class_list":["post-34869","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servicos-it","tag-noticia"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Solu\u00e7\u00f5es de trabalho remoto e suporte inform\u00e1tico para empresas sem escrit\u00f3rio. 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