{"id":2955,"date":"2017-01-05T18:58:17","date_gmt":"2017-01-05T18:58:17","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=2955"},"modified":"2026-10-12T16:17:35","modified_gmt":"2026-10-12T16:17:35","slug":"services-informatiques-entreprises-support-maintenance","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/fr\/manutencao-informatica\/servicos-de-informatica-empresas-suporte-manutencao\/","title":{"rendered":"Services informatiques pour entreprises : support et maintenance"},"content":{"rendered":"<p><strong>Services informatiques pour entreprises<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">3 min de lecture \u00b7 DataRoad<\/p>\n<div class=\"dr-resumo\" style=\"border:1px solid #ececec;border-left:4px solid #b3141d;border-radius:5px;padding:18px 22px;margin:0 0 28px;background:#ffffff;\">\n<p style=\"margin:0 0 8px;font-size:13px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:#b3141d;\">En r\u00e9sum\u00e9<\/p>\n<p style=\"margin:0;font-size:16.5px;line-height:1.65;color:#1d1d1f;\">DataRoad est l'entreprise de services informatiques g\u00e9r\u00e9s (MSP) aupr\u00e8s de laquelle les entreprises confient l'informatique dans son int\u00e9gralit\u00e9 : support et maintenance sous un forfait mensuel, r\u00e9seaux, serveurs et cybers\u00e9curit\u00e9. Moins d'interf\u00e9rences, des co\u00fbts pr\u00e9visibles et une \u00e9quipe qui conna\u00eet son infrastructure.<\/p>\n<\/div>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">Dans cet article<\/p>\n<ol>\n<li><a href=\"#s-servicos-informaticos-profissionais-e-assistencia-\">Services informatiques professionnels et assistance technique pour les entreprises...<\/a><\/li>\n<li><a href=\"#s-solucoes-de-informatica-para-empresas-experiencia-\">Solutions informatiques pour entreprises : exp\u00e9rience, certification et\u2026<\/a><\/li>\n<li><a href=\"#s-principais-servicos-informaticos-disponiveis\">Principaux services informatiques disponibles<\/a><\/li>\n<li><a href=\"#s-planos-de-suporte-informatico-e-assistencia-tecnic\">Plans de support informatique et d'assistance technique<\/a><\/li>\n<li><a href=\"#s-porque-escolher-a-dataroad\">Pourquoi choisir DataRoad ?<\/a><\/li>\n<\/ol>\n<\/div>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-servicos-informaticos-profissionais-e-assistencia-\"><strong>Services Informatiques Professionnels et Assistance Technique pour Entreprises \u2013 Solutions de Support, Maintenance et Conseil IT de DataRoad<\/strong><\/h2>\n<\/div>\n<div>\n<p>Notre <strong>DataRoad<\/strong> il met \u00e0 disposition une \u00e9quipe technique hautement sp\u00e9cialis\u00e9e et certifi\u00e9e, dot\u00e9e de nombreuses ann\u00e9es d'exp\u00e9rience dans la mise en \u0153uvre de syst\u00e8mes, la s\u00e9curit\u00e9 informatique, la maintenance d'infrastructures et l'administration de r\u00e9seaux informatiques d'entreprise. L'investissement continu dans la formation et les certifications nous permet de r\u00e9pondre de mani\u00e8re efficace et professionnelle aux besoins technologiques des entreprises, en offrant des solutions informatiques compl\u00e8tes, \u00e9volutives et align\u00e9es sur les normes les plus \u00e9lev\u00e9es du march\u00e9.<\/p>\n<p>Notre engagement est simple : <strong>comp\u00e9tence, professionnalisme et solutions technologiques efficaces directement au service de votre entreprise<\/strong>.<\/p>\n<hr \/>\n<h2 id=\"s-solucoes-de-informatica-para-empresas-experiencia-\">Solutions informatiques pour les entreprises : exp\u00e9rience, certification et confiance<\/h2>\n<p>DataRoad est une entreprise sp\u00e9cialis\u00e9e dans <strong>services informatiques, conseil en TI, assistance technique, maintenance pr\u00e9ventive et corrective, mise en \u0153uvre de r\u00e9seaux et solutions de s\u00e9curit\u00e9 informatique<\/strong>. Nous agissons en tant que partenaire technologique des entreprises, garantissant le fonctionnement stable, s\u00e9curis\u00e9 et efficace de tous les syst\u00e8mes d'information.<\/p>\n<p>Notre intervention couvre tous les domaines essentiels des Technologies de l'Information :<\/p>\n<ul>\n<li>Mat\u00e9riel et \u00e9quipements professionnels<\/li>\n<li>Logiciel de serveur et logiciel de productivit\u00e9<\/li>\n<li>R\u00e9seaux et infrastructures de communication<\/li>\n<li>S\u00e9curit\u00e9 informatique et pare-feu<\/li>\n<li>Conseil en informatique et conseil strat\u00e9gique<\/li>\n<li>Maintenance et support informatique continus<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-principais-servicos-informaticos-disponiveis\">Principaux services informatiques disponibles<\/h2>\n<p>DataRoad propose un ensemble complet de services pour assurer la continuit\u00e9 op\u00e9rationnelle de votre entreprise :<\/p>\n<ul>\n<li><strong>Maintenance des syst\u00e8mes informatiques<\/strong><\/li>\n<li><strong>Assistance locale, distante et t\u00e9l\u00e9phonique<\/strong><\/li>\n<li><strong>Mise en \u0153uvre de solutions informatiques d'entreprise<\/strong><\/li>\n<li><strong>Conseil et consultantes informatiques<\/strong><\/li>\n<li><strong>Gestion et optimisation du trafic LAN\/WAN et Internet<\/strong><\/li>\n<li><strong>Syst\u00e8mes de messagerie \u00e9lectronique int\u00e9gr\u00e9s<\/strong><\/li>\n<li><strong>S\u00e9curit\u00e9 informatique et pare-feu<\/strong><\/li>\n<li><strong>Acc\u00e8s distants s\u00e9curis\u00e9s (VPN IPsec \/ VPN SSL)<\/strong><\/li>\n<li><strong>Solutions de reprise apr\u00e8s sinistre et de sauvegarde<\/strong><\/li>\n<li><strong>Solutions de haute disponibilit\u00e9<\/strong><\/li>\n<li><strong>Int\u00e9gration de voix et de donn\u00e9es<\/strong><\/li>\n<\/ul>\n<p>Le tout en mettant l'accent sur la fiabilit\u00e9, la s\u00e9curit\u00e9 et les performances continues.<\/p>\n<hr \/>\n<h2 id=\"s-planos-de-suporte-informatico-e-assistencia-tecnic\">Plans de support informatique et d'assistance technique<\/h2>\n<p>DataRoad propose diff\u00e9rentes modalit\u00e9s de support informatique, adapt\u00e9es aux besoins r\u00e9els de chaque entreprise :<\/p>\n<hr \/>\n<h3><strong>1. Assistance Informatique par Forfait Mensuel<\/strong><\/h3>\n<p><strong>Avantages de l'abonnement mensuel :<\/strong><\/p>\n<ul>\n<li>Assistance sur site \u00e0 partir de 9 heures.<strong>de 30h \u00e0 18h30<\/strong><\/li>\n<li>Assistance \u00e0 distance permanente<\/li>\n<li>Temps de r\u00e9ponse entre <strong>2 \u00e0 4 heures<\/strong><\/li>\n<li>D\u00e9placements inclus dans la zone de Lisbonne<\/li>\n<li>Planification flexible selon la disponibilit\u00e9 du client<\/li>\n<li>Disponible 365 jours<\/li>\n<\/ul>\n<hr \/>\n<h3>2<strong>. Contrat annuel d'assistance informatique<\/strong><\/h3>\n<p>Plan premium avec <strong>services sans limite d'heures<\/strong>, d\u00e9placements inclus et priorit\u00e9 totale.<\/p>\n<p>Id\u00e9al pour les entreprises qui ont besoin de :<\/p>\n<ul>\n<li>Haute disponibilit\u00e9 des syst\u00e8mes<\/li>\n<li>Support continu apr\u00e8s la mise en \u0153uvre<\/li>\n<li>Suivi technique permanent<\/li>\n<li>Priorit\u00e9 totale sur les autres plans<\/li>\n<li>Sans engagement<\/li>\n<li>Surveillance<\/li>\n<li>Alarmisme<\/li>\n<li>Support 365 jours<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-porque-escolher-a-dataroad\">Pourquoi choisir DataRoad ?<\/h2>\n<ul>\n<li>\u00c9quipe technique exp\u00e9riment\u00e9e et certifi\u00e9e<\/li>\n<li>R\u00e9ponse rapide et solutions efficaces<\/li>\n<li>Services de surveillance et de s\u00e9curit\u00e9 proactifs<\/li>\n<li>Conseil en informatique professionnel<\/li>\n<li>Support \u00e0 distance et sur site<\/li>\n<li>Solutions flexibles et adapt\u00e9es \u00e0 l'entreprise<\/li>\n<li>Exp\u00e9rience prouv\u00e9e dans des environnements d'entreprise exigeants<\/li>\n<\/ul>\n<p>DataRoad garantit le meilleur support informatique pour les entreprises qui valorisent <strong>performance, s\u00e9curit\u00e9 et continuit\u00e9 op\u00e9rationnelle<\/strong>.<\/p>\n<\/div>\n<p><!-- dr-relacionados --><\/p>\n<h2>Autres projets de DataRoad<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/maintenance-informatique\/clinique-lambert-illimitee-unite-corroios\/\">Clinique Lambert : IT Unlimited dans le nouveau site de Corroios<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/maintenance-informatique\/assistance-informatique-it-unlimited-entreprises\/\">Assistance informatique IT Unlimited pour les entreprises<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/cablage-de-reseau-informatique\/rediffusion-reseau-de-bureau-portugal-illimite\/\">ReStream : r\u00e9seau du nouveau bureau au Portugal et IT Unlimited<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/fr\/maintenance-informatique\/clinique-du-lambert-it-illimite-maintenance\/\">Clinique Lambert : IT Unlimited et maintenance compl\u00e8te du r\u00e9seau<\/a><\/li>\n<\/ul>\n<p>Consultez tous les <a href=\"https:\/\/www.dataroad.pt\/fr\/exemples-de-reussite\/\">Cas d'affaires r\u00e9ussis de DataRoad<\/a> et comme <a href=\"https:\/\/www.dataroad.pt\/fr\/actualites\/\">Actualit\u00e9s et projets<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Avez-vous besoin d'un support informatique de confiance ?<\/strong> DataRoad propose une assistance et un service de support informatique pour les entreprises, avec une r\u00e9ponse rapide et sans clauses cach\u00e9es. <a href=\"https:\/\/www.dataroad.pt\/fr\/entreprise-informatique-it\/\">D\u00e9couvrez nos services d'assistance informatique<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/fr\/pare-feus-securite-informatique\/\"><span class=\"dr-t\">Prot\u00e9gez le r\u00e9seau de votre entreprise<\/span><span class=\"dr-s\">Pare-feu d'entreprise, segmentation du trafic et att\u00e9nuation des menaces, g\u00e9r\u00e9s par DataRoad.<\/span><span class=\"dr-b\">Voir le service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 support informatique permanent pour les entreprises<\/h2>\n<p>Notre <strong>DataRoad<\/strong> c&#x27;est une <strong>entreprise de services informatiques de gestion de classe premium (MSP)<\/strong>, Avec son si\u00e8ge \u00e0 Alfragide et une pr\u00e9sence dans tout le pays, elle assure depuis 11 ans l\u2019infrastructure informatique des organisations qui ne peuvent pas s\u2019arr\u00eater \u2014 organismes publics, ambassades, h\u00f4tels, cliniques et entreprises exigeantes \u2014 avec une \u00e9quipe technique certifi\u00e9e, une surveillance permanente et un mod\u00e8le de support illimit\u00e9, <strong>IT Unlimited<\/strong>. Il y a 232 clients avec un contrat et la certification Top 5% PME, attribu\u00e9e par scoring.pt.<\/p>\n<p>Non <strong>support informatique<\/strong>, Avec DataRoad, l\u2019entreprise b\u00e9n\u00e9ficie d\u2019une informatique compl\u00e8te : service d\u2019assistance avec syst\u00e8me de tickets, assistance \u00e0 distance et sur site, gestion des serveurs et Microsoft 365, sauvegarde des donn\u00e9es, cybers\u00e9curit\u00e9 et surveillance proactive.<\/p>\n<h2>Services DataRoad<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/services-informatiques-illimites\/support-informatique-illimite\/\">IT Unlimited \u2014 support informatique illimit\u00e9<\/a><\/strong>: assistance illimit\u00e9e moyennant un abonnement fixe, avec un suivi permanent et une alerte automatique.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/support-informatique-entreprises\/\">Support informatique pour les entreprises<\/a><\/strong>: service d'assistance avec syst\u00e8me de tickets et d\u00e9lais de r\u00e9ponse d\u00e9finis.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/reseaux-cablage-informatique\/\">R\u00e9seaux informatiques et c\u00e2blage structur\u00e9<\/a><\/strong>: conception, installation et certification.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/installation-de-reseaux-sans-fil\/\">R\u00e9seaux sans fil pour entreprises<\/a><\/strong>\u00c9tude de couverture, Wi-Fi 6 et Wi-Fi 7, gestion centralis\u00e9e.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/pare-feus-securite-informatique\/\">Cybers\u00e9curit\u00e9 et pare-feu<\/a><\/strong>: protection p\u00e9rim\u00e9trique et acc\u00e8s s\u00e9curis\u00e9 \u00e0 distance.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/fr\/informatique-secteur-public\/\">Informatique pour le secteur public<\/a><\/strong>: exp\u00e9rience avec huit entit\u00e9s publiques et avec les r\u00e8gles de la passation des march\u00e9s publics.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Parlez \u00e0 DataRoad<\/p>\n<p class=\"dr-d\">Vous voulez savoir si le r\u00e9seau de votre entreprise est r\u00e9ellement prot\u00e9g\u00e9 ? Nous effectuons l'inventaire et pr\u00e9sentons une proposition sans engagement.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">T\u00e9l\u00e9phone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">Appel vers un fixe national portugais<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Courriel<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">envoyez-nous votre commande<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/fr\/pare-feus-securite-informatique\/\">Demander une \u00e9valuation de s\u00e9curit\u00e9 \u00bb<\/a><\/p>\n<\/div>\n<p class=\"dr-rel-consult\" style=\"margin-top: 18px;\">Pour les entreprises qui pr\u00e9f\u00e8rent commencer par un diagnostic avant de contracter un support, nous avons <a style=\"color: #c1102e; font-weight: 600;\" href=\"https:\/\/www.dataroad.pt\/fr\/conseil-informatique-a-lisbonne\/\">conseil en informatique \u00e0 Lisbonne<\/a> avec plan \u00e9crit.<\/p>","protected":false},"excerpt":{"rendered":"<p>Assistance informatique, support technique et maintenance professionnelle pour les entreprises au Portugal. Contrat fixe, sans surprises. En savoir plus.<\/p>","protected":false},"author":1,"featured_media":24764,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[56],"tags":[32,87,95,214,94],"class_list":["post-2955","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-manutencao-informatica","tag-empresas-de-informatica-lisboa","tag-avenca-servicos-informatica","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Suporte inform\u00e1tico e manuten\u00e7\u00e3o para empresas com a DataRoad: IT Unlimited, redes, servidores e ciberseguran\u00e7a. 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