{"id":29972,"date":"2026-08-19T18:05:20","date_gmt":"2026-08-19T18:05:20","guid":{"rendered":"https:\/\/www.dataroad.pt\/client-portal\/"},"modified":"2026-09-04T16:36:01","modified_gmt":"2026-09-04T16:36:01","slug":"portail-client-3","status":"publish","type":"page","link":"https:\/\/www.dataroad.pt\/fr\/client-portal\/","title":{"rendered":"Portail client"},"content":{"rendered":"\t\t
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Client Portal<\/div>

Tickets, History & Certified Apple IT<\/h2>

Open and track support requests with full history and visible deadlines \u2014 plus certified Apple Consultants Network IT services: MDM, TotalCare, backup and 24\/7 monitoring.<\/p>Request a proposal<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Dedicated Client Portal<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
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Requests and tickets in one place
\nReal-time status
\nComplete history<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Simple Ticket Creation<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
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Portal, email or phone
\nClearly defined priorities
\nAverage response under 2h<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Your Network, Documented<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
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Documented infrastructure
\nOrganised access and licences
\nYour information, always yours<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Immediate Remote Assistance<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t
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Secure remote support
\nNo unnecessary waiting
\nFirst-time resolution<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\/\/ IT Unlimited<\/h5>\r\n\t\t\t\t
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Business Services<\/h3>\r\n\t\t\t\t

Apple Managed
IT UNLIMITED<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t
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Apple-Certified Support for Business\nWe manage Mac environments with the same excellence and dedication \u2014 so your team can work without limits, whichever system they choose.\n\n<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Apple Support<\/strong><\/p>

Whichever platform your company uses \u2014 Apple\u2019s Mac, iPhone and iPad, or Windows and PC \u2014 DataRoad guarantees certified technical support, high-level IT security and full operational continuity for both ecosystems.<\/p>

DataRoad is a certified member of the Apple Consultants Network<\/strong> in Portugal \u2014 a distinction that places our team among the Apple partners recognised and certified for business worldwide.

This certification, combined with our extensive experience in Microsoft and Windows environments, allows us to manage any business technology setup with equal mastery and excellence \u2014 whether 100% Apple, 100% Windows, or a hybrid environment with both systems.<\/p>

Our specialised team ensures complete management and optimisation of your company\u2019s IT estate \u2014 guaranteeing seamless integration between devices, hardened security, managed updates and an IT strategy aligned with your business goals.<\/p>

With over a decade of experience managing Apple and Microsoft environments for national and international companies in Portugal, DataRoad is the technology partner your company needs \u2014 whichever system you choose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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DataRoad Apple TotalCare<\/strong> is a fully managed Apple IT solution for companies that want consistent performance, robust security and expert oversight of their Apple devices.<\/p>

No long-term contracts, with support that scales simply as your organisation grows.<\/p>

  • Apple Mobile Device Management (MDM)<\/strong> \u2014 Centralised management of Macs, iPhones and iPads, including security policies, configuration profiles, compliance monitoring and remote support.

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  • 24\/7 Monitoring and Proactive Maintenance<\/strong> \u2014 Continuous health monitoring of systems, with automatic remediation to prevent downtime before it affects your business.

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  • Unlimited Cloud Backup and Fast Recovery<\/strong> \u2014 Secure, automated backups with fast restore capability, protecting against data loss, ransomware or hardware failure.

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  • Managed macOS and Application Updates<\/strong> \u2014 Controlled rollout of Apple operating system and business software updates, keeping things secure without disrupting workflows.

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  • Malware Detection and Security Incident Response<\/strong> \u2014 Continuous protection against viruses, spyware and unauthorised system changes on all managed Macs.

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  • Priority Apple-Certified Support<\/strong> \u2014 Direct access to Apple-certified consultants for phone and email support during business hours.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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    Client Portal \u2014 Tickets, Support History and Certified Apple IT Services | DataRoad<\/h1>