{"id":29945,"date":"2026-08-19T15:40:32","date_gmt":"2026-08-19T15:40:32","guid":{"rendered":"https:\/\/www.dataroad.pt\/service-level-agreements-sla\/"},"modified":"2026-08-19T21:06:18","modified_gmt":"2026-08-19T21:06:18","slug":"accords-de-niveau-de-service-sla","status":"publish","type":"page","link":"https:\/\/www.dataroad.pt\/fr\/service-level-agreements-sla\/","title":{"rendered":"Accords de niveau de service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29945\" class=\"elementor elementor-29945 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cb5193c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cb5193c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59e337c\" data-id=\"59e337c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36b2b08 elementor-widget elementor-widget-html\" data-id=\"36b2b08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"width:100vw;position:relative;left:50%;right:50%;margin-left:-50vw;margin-right:-50vw;background:#0E1116;background-image:linear-gradient(120deg,#0E1116 0%,#171a22 60%,#2a1113 100%);padding:92px 0;\"><div style=\"max-width:1140px;margin:0 auto;padding:0 24px;box-sizing:border-box;\"><div style=\"color:#E24444;font-size:19px;font-weight:600;letter-spacing:.5px;margin-bottom:10px;\">Service Level Agreements<\/div><h2 style=\"color:#ffffff;font-size:46px;line-height:1.12;font-weight:700;margin:0 0 16px;\">SLA \u2014 Guaranteed Response Times<\/h2><p style=\"color:#D5D8DF;font-size:17px;line-height:1.7;max-width:720px;margin:0 0 26px;\">Clear commitments by severity level, proactive 24\/7 monitoring and transparent reporting. Know exactly what you get, in writing.<\/p><a href=\"https:\/\/www.dataroad.pt\/en\/it-services-company-contact\/\" style=\"display:inline-block;background:#C1272D;color:#ffffff;font-size:16px;font-weight:600;padding:14px 32px;border-radius:6px;text-decoration:none;\">Request a proposal<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c8188b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c8188b6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-574407f\" data-id=\"574407f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5cd8863 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5cd8863\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-0c0bf69\" data-id=\"0c0bf69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a8628c elementor-widget elementor-widget-feature\" data-id=\"8a8628c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-iot restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Written, Measured SLAs<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Contracted response times<br>\nBy priority level<br>\nIn black and white<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-btn\">\r\n\t\t\t\t\t\t<a href=\"#\">\r\n\t\t\t\t\t\tRead more ... \t\t\t\t\t\t<i class=\"Array\"><\/i>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4508c4a\" data-id=\"4508c4a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbc8d27 elementor-widget elementor-widget-feature\" data-id=\"dbc8d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-award-1 restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Well-Defined Priorities<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Critical, high, medium and low<br>\nThe right response to each case<br>\nNo blind queues<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-btn\">\r\n\t\t\t\t\t\t<a href=\"#\">\r\n\t\t\t\t\t\tRead More ...\t\t\t\t\t\t<i class=\"Array\"><\/i>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-814b577\" data-id=\"814b577\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a2d44d elementor-widget elementor-widget-feature\" data-id=\"6a2d44d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-open-book restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Permanent Monitoring<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Real-time alerts<br>\n24 hours, 365 days<br>\nPrevention before failure<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-btn\">\r\n\t\t\t\t\t\t<a href=\"#\">\r\n\t\t\t\t\t\tRead More ...\t\t\t\t\t\t<i class=\"Array\"><\/i>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-9bec634\" data-id=\"9bec634\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0501615 elementor-widget elementor-widget-feature\" data-id=\"0501615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-monitor restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Regular Reports<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Activity and indicators<br>\nFollow-up meetings<br>\nTransparency with management<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-btn\">\r\n\t\t\t\t\t\t<a href=\"#\">\r\n\t\t\t\t\t\tRead More ...\t\t\t\t\t\t<i class=\"Array\"><\/i>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e45dab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e45dab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-34aa715\" data-id=\"34aa715\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3dfba0 elementor-widget elementor-widget-sectiontitle\" data-id=\"c3dfba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>\/\/ DataRoad<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Service Levels<\/h3>\r\n\t\t\t\t    <h2>SLA<br><span>IT Unlimited Plans<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Your infrastructure managed. Your team focused.\n<br><br>\nChoose the right plan for your company and let DataRoad take care of everything else.\n<br><br>\nWe handle the IT. You handle the business.\n<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f9d2b2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5f9d2b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-949a0eb elementor-absolute bounce-animate3 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"949a0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"133\" height=\"280\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Finance-Consulting-3.png\" class=\"attachment-large size-large wp-image-16470\" alt=\"Finance Consulting 3\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d77fe43 elementor-widget elementor-widget-text-editor\" data-id=\"d77fe43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every company has different needs \u2014 and IT management should not be a one-size-fits-all solution.<\/p><p>DataRoad\u2019s <strong>IT Unlimited<\/strong> plans were designed to offer cost predictability, guaranteed response and continuous technical support, adapted to the size and criticality of your business.<\/p><p>No surprises on the invoice. No waiting. No worries.<\/p><h3>Enough of IT that fails when you need it most.<\/h3><p><strong>Your company cannot stop. Neither can your infrastructure.<\/strong> At DataRoad we do not wait for problems to happen \u2014 we eliminate them before you feel them.<\/p><p>With the <strong>IT Unlimited<\/strong> plans you get certified technical support, 24\/7 monitoring and a partner who knows your business \u2014 <strong>for a fixed monthly fee, with no surprises.<\/strong><\/p><blockquote><p>While your competitors deal with IT failures, your company focuses on growing.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a38803b\" data-id=\"a38803b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee20171 elementor-widget elementor-widget-image\" data-id=\"ee20171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"554\" height=\"632\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/D4_Tecnico_de_Infraestruturas.png\" class=\"attachment-large size-large wp-image-29903\" alt=\"IT technician stands beside a server rack, using a laptop to inspect equipment.\" srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/D4_Tecnico_de_Infraestruturas.png 554w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/D4_Tecnico_de_Infraestruturas-263x300.png 263w\" sizes=\"(max-width: 554px) 100vw, 554px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28832a5 elementor-widget elementor-widget-text-editor\" data-id=\"28832a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>What is included in every plan<\/h3><p>Whichever plan you choose, every DataRoad client benefits from:<\/p><ul><li><strong>Proactive 24\/7 monitoring<\/strong> \u2014 we detect problems before you feel them<\/li><li><strong>Technical helpdesk<\/strong> by phone, email and ticket portal<\/li><li><strong>Patch and update management<\/strong> for operating systems and software<\/li><li><strong>IT service availability reports<\/strong> with metrics and recommendations<\/li><li><strong>Access to the RMM platform<\/strong> (Remote Monitoring &amp; Management)<\/li><li><strong>Dedicated account manager<\/strong> for continuous follow-up<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-be6efe4 e-flex e-con-boxed e-con e-parent\" data-id=\"be6efe4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebde876 elementor-widget elementor-widget-text-editor\" data-id=\"ebde876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n.dr-page{max-width:1140px;margin:0 auto;padding:52px 22px 76px;font-family:\"Rubik\",sans-serif;color:#4a4a4a;}\n.dr-page .dr-k{font-family:\"Fira Sans\",sans-serif;font-size:12.5px;font-weight:600;letter-spacing:2px;text-transform:uppercase;color:#b3141d;margin:0 0 12px;}\n.dr-page h1{font-family:\"Fira Sans\",sans-serif;font-size:40px;line-height:1.2;letter-spacing:-.4px;margin:0 0 18px;color:#232323;}\n.dr-page h2{font-family:\"Fira Sans\",sans-serif;font-size:29px;line-height:1.3;margin:54px 0 16px;color:#232323;}\n.dr-page h3{font-family:\"Fira Sans\",sans-serif;font-size:19px;line-height:1.35;margin:0 0 8px;color:#232323;}\n.dr-page p,.dr-page li{font-size:16px;line-height:1.72;}\n.dr-page p{margin:0 0 16px;}\n.dr-page .dr-lead{font-size:18.5px;line-height:1.65;color:#3a3a3a;max-width:820px;}\n.dr-page a{color:#b3141d;text-decoration:none;}\n.dr-page a:hover{text-decoration:underline;}\n.dr-page strong{color:#232323;}\n.dr-page ul{list-style:none;padding:0;margin:0 0 24px;}\n.dr-page ul li{position:relative;padding-left:18px;margin-bottom:10px;}\n.dr-page ul li:before{content:\"\";position:absolute;left:0;top:11px;width:5px;height:5px;border-radius:50%;background:#b3141d;}\n.dr-kpi{display:flex;flex-wrap:wrap;gap:14px;margin:32px 0 8px;}\n.dr-kpi>div{flex:1 1 190px;background:#faf6f6;border-left:3px solid #b3141d;border-radius:5px;padding:18px 20px;}\n.dr-kpi .n{font-family:\"Fira Sans\",sans-serif;font-size:23px;font-weight:700;color:#232323;line-height:1.15;}\n.dr-kpi .l{font-size:13.5px;color:#7a7a7a;margin-top:5px;line-height:1.45;}\n.dr-fig{margin:36px auto;max-width:820px;}\n.dr-fig img{display:block;width:100%;height:auto;border-radius:7px;}\n.dr-fig figcaption{font-size:13.5px;color:#8a8a8a;margin-top:10px;line-height:1.5;}\n.dr-split{display:flex;flex-wrap:wrap;gap:32px;align-items:center;margin:36px 0;}\n.dr-split>div{flex:1 1 320px;}\n.dr-split img{display:block;width:100%;height:auto;border-radius:7px;}\n.dr-split p:last-child{margin-bottom:0;}\n.dr-tab{width:100%;border-collapse:collapse;margin:26px 0 10px;font-size:15.5px;}\n.dr-tab th{text-align:left !important;font-family:\"Fira Sans\",sans-serif;font-size:12.5px;letter-spacing:1.4px;text-transform:uppercase;color:#b3141d;padding:0 14px 10px;border-bottom:2px solid #f0dcde;font-weight:600;}\n.dr-tab td{text-align:left !important;padding:14px;border-bottom:1px solid #efeceb;color:#4a4a4a;vertical-align:top;line-height:1.62;}\n.dr-tab tr td:first-child{color:#232323;font-weight:600;width:24%;}\n.dr-tab tr:nth-child(even) td{background:#fbf9f9;}\n@media(max-width:768px){.dr-page{padding:32px 18px 54px;}.dr-page h1{font-size:29px;}.dr-page h2{font-size:23px;}.dr-page .dr-lead{font-size:17px;}.dr-tab,.dr-tab tbody,.dr-tab tr,.dr-tab td{display:block;width:100%;}.dr-tab thead{display:none;}.dr-tab tr{border-bottom:1px solid #efeceb;padding:6px 0;}.dr-tab td{border:0;padding:6px 0;}}\n.dr-page .dr-el h1{font-family:\"Fira Sans\",sans-serif;font-size:34px;line-height:1.22;margin:0 0 22px;color:#232323;text-align:left;}\n.dr-page img{max-width:100%;height:auto;border-radius:7px;}\n.single_pricing{position:relative;overflow:visible}\n.single_pricing.active::before{content:\"MOST POPULAR\";position:absolute;top:-14px;left:50%;transform:translateX(-50%);background:#b5101a;color:#fff;font:700 11px\/1 \"Rubik\",sans-serif;letter-spacing:1.5px;padding:8px 18px;border-radius:20px;box-shadow:0 3px 10px rgba(181,16,26,.35);z-index:5}\n<\/style><div class=\"dr-page dr-el\"><h1 class=\"dr-h1-seo\" style=\"position:absolute!important;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0\">Service Level Agreements (SLA) \u2014 IT Unlimited Support Plans | DataRoad<\/h1><div class=\"dr-kpi\">\n<div><div class=\"n\">Response &ne; resolution<\/div><div class=\"l\">Two distinct deadlines, defined per severity level<\/div><\/div>\n<div><div class=\"n\">On-site with a deadline<\/div><div class=\"l\">Many contracts only define remote \u2014 that is where they fail<\/div><\/div>\n<div><div class=\"n\">Written exclusions<\/div><div class=\"l\">What is not included must be as clear as what is<\/div><\/div>\n<div><div class=\"n\">Replacement stock<\/div><div class=\"l\">Without spares, a fast response just confirms you will be waiting<\/div><\/div>\n<\/div><h2>IT Unlimited Plans &ndash; Business IT Support<\/h2><h3>\ud83d\udd35 Essential<\/h3><p><strong>For small companies that need reliable support without complexity.<\/strong><\/p><ul><li>Up to 10 users \/ devices<\/li><li>Response time: <strong>4 business hours<\/strong><\/li><li>Unlimited remote support (business hours)<\/li><li>Basic network and endpoint monitoring<\/li><li>Backup management (periodic verification)<\/li><\/ul><blockquote><p><em>Ideal for: medical practices, law firms, small clinics, startups.<\/em><\/p><\/blockquote><h3>\ud83d\udfe0 Premium<\/h3><p><strong>For growing companies with more demanding IT environments.<\/strong><\/p><ul><li>Up to 50 users \/ devices<\/li><li>Response time: <strong>2 business hours maximum<\/strong><\/li><li>Unlimited remote support + on-site visits included (up to 4\/month)<\/li><li>Advanced monitoring: servers, network, storage and cloud<\/li><li>Backup management with quarterly restore tests<\/li><li>Managed firewall and perimeter security<\/li><li>Managed Microsoft 365 licensing<\/li><li>Monthly executive report<\/li><\/ul><blockquote><p><em>Ideal for: hotels, clinics, companies with multiple departments or branches.<\/em><\/p><\/blockquote><h3>\ud83d\udd34 Premium 365<\/h3><p><strong>For organisations with critical infrastructure and compliance requirements.<\/strong><\/p><ul><li>Unlimited users \/ devices<\/li><li>Response time: <strong>1 hour maximum<\/strong> (24\/7, including weekends and holidays)<\/li><li>Unlimited remote + on-site support with contractual SLA<\/li><li>Full monitoring: hybrid cloud, virtualisation, VPN, multi-site environments<\/li><li>Backup management with documented monthly tests and continuity plan (BCP)<\/li><li>Managed SOC and security incident response<\/li><li>Quarterly IT strategic review meetings<\/li><\/ul><blockquote><p><em>Ideal for: embassies, universities, hotel groups, multinationals and regulated companies.<\/em><\/p><\/blockquote><h3>\ud83d\udd35 Essential &mdash; <em>&ldquo;Stop improvising.&rdquo;<\/em><\/h3><p>Most small companies still run IT on luck and a &ldquo;cousin who knows computers&rdquo;. That has a cost &mdash; in lost productivity, in data at risk, in time that never comes back. <strong>The Essential plan puts an end to that.<\/strong> Real support, real monitoring, real results.<\/p><h3>\ud83d\udfe0 Premium &mdash; <em>&ldquo;Grow without stalling.&rdquo;<\/em><\/h3><p>When the company grows, IT has to keep up &mdash; or it becomes the biggest obstacle to growth. The <strong>Premium<\/strong> plan was created for companies that cannot afford to stop: hotels with constant check-ins, clinics with sensitive data, teams that depend on always-available systems. <strong>If your business never sleeps, neither does your IT.<\/strong><\/p><h3>\ud83d\udd34 Premium 365 &mdash; <em>&ldquo;Zero tolerance for failure.&rdquo;<\/em><\/h3><p>For those operating in critical environments &mdash; embassies, multinational groups, universities, regulated infrastructure &mdash; there is no middle ground. Either you have elite support, or you have risk. The <strong>Premium 365<\/strong> plan guarantees a 1-hour response, 24 hours a day, 365 days a year, with a contractual SLA, advanced security management and compliance reporting. <strong>Because one hour of downtime can cost more than a year of support.<\/strong><\/p><h2>Comparison Table<\/h2><figure class=\"dr-fig\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad-ciclo-suporte-gerido-1024x327.png\" alt=\"Managed IT support cycle: monitor, detect, resolve and prevent\" width=\"1024\" height=\"327\" loading=\"lazy\"\/><figcaption>A serious SLA describes the full cycle &mdash; monitor, detect, resolve and report &mdash; with a deadline for each stage.<\/figcaption><\/figure><div><table><thead><tr><th scope=\"col\">Feature<\/th><th scope=\"col\">Essential<\/th><th scope=\"col\">Premium<\/th><th scope=\"col\">365 Premium<\/th><\/tr><\/thead><tbody><tr><td>Users included<\/td><td>Up to 10<\/td><td>Up to 50<\/td><td>Unlimited<\/td><\/tr><tr><td>Response time<\/td><td>4 bus. hours<\/td><td>2 bus. hours<\/td><td>1h (24\/7)<\/td><\/tr><tr><td>Remote support<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>On-site support<\/td><td>\u2795 Extra<\/td><td>\u2705 4x\/month<\/td><td>\u2705 Unlimited<\/td><\/tr><tr><td>24\/7 monitoring<\/td><td>Basic<\/td><td>Advanced<\/td><td>Full<\/td><\/tr><tr><td>Managed firewall<\/td><td>\u2795 Extra<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Microsoft 365 management<\/td><td>\u2795 Extra<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Continuity plan<\/td><td>\u274c<\/td><td>\u2795 Extra<\/td><td>\u2705<\/td><\/tr><tr><td>Antivirus<\/td><td>\u274c<\/td><td>\u2795 Extra<\/td><td>\u2705<\/td><\/tr><tr><td>Account manager<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u2705 Senior dedicated<\/td><\/tr><\/tbody><\/table><h2>Why hire on an IT Unlimited basis?<\/h2><div class=\"dr-split\"><div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_rede_informatica-1024x683.jpg\" alt=\"Network rack with a row of illuminated green LEDs on a switch and bundled Ethernet cables labeled and organized in a server cabinet\" width=\"1024\" height=\"683\" loading=\"lazy\"\/><\/div><div><h3>The four questions before you sign<\/h3><p>What is the response time and what is the resolution time, per severity? Is the on-site deadline defined, and measured from what? What is expressly excluded? And is there replacement equipment for what is critical?<\/p><p>A contract that answers these four questions in writing is better than any sales promise.<\/p><\/div><\/div><p><strong>Financial predictability<\/strong> A single monthly fee covers all support needs. No surprise invoices for technician hours or call-outs.<\/p><p><strong>Response guaranteed by contract<\/strong> Our SLAs are contractual &mdash; not marketing promises. We know what it is like to be stuck waiting for IT.<\/p><p><strong>A partner, not a vendor<\/strong> DataRoad does not just fix problems &mdash; it prevents them. With continuous monitoring and proactive management, incidents are the exception, not the rule.<\/p><p><strong>Nationwide coverage<\/strong> With a presence in Lisbon, Porto, Faro, Funchal and \u00c9vora, we guarantee on-site support wherever your business operates.<\/p><h2>Need a tailor-made plan?<\/h2><p>Companies with complex infrastructure, multi-site environments or specific regulatory requirements can benefit from a customised proposal.<\/p><h2>Usage notes<\/h2><ul><li>IT Unlimited plans are billed monthly with an annual contract.<\/li><li>Equipment and software licensing are billed separately.<\/li><li>DataRoad can manage Microsoft, Cisco, Fortinet, Sophos, Ubiquiti, Dell and VMware environments on any plan.<\/li><\/ul><\/div><div class=\"dr-contacto\"><p class=\"dr-t\">A conversation before you decide<\/p><p class=\"dr-d\">Whether you are solving a specific problem, planning a change or just looking for a second opinion, we always start the same way: understanding your case before proposing anything. No commitment, no jargon and no catalogues.<\/p><div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Phone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">call to the Portuguese fixed network<\/span><\/a><a href=\"mailto:geral@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">geral@dataroad.pt<\/span><span class=\"dr-n\">describe your situation to us<\/span><\/a><\/div><p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-empresas\/?assunto=Proposal%20with%20SLA\">Book an analysis of your infrastructure<\/a><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0f26bcb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f26bcb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6afeb0b\" data-id=\"6afeb0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc3f46b elementor-widget elementor-widget-sectiontitle\" data-id=\"bc3f46b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"style7\">\r\n\t\t\t<div class=\"section-title t_center\">\r\n\t\t\t\t<h5>DataRoad Support Plans<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t\t<h3><\/h3>\r\n\t\t\t\t\t<h2>Your company\u2019s IT<br><span>in the right hands<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p><\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-28f3050 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28f3050\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4fea1a5\" data-id=\"4fea1a5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0913e2 elementor-widget elementor-widget-pricingtable\" data-id=\"c0913e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pricingtable.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\r\n\t\t\t<div class=\"single_pricing \">\r\n\t\t\t\t<div class=\"pricing_content\">\t\t\t\t\r\n\t\t\t\t\t<div class=\"pricing_top_bar\">\r\n\t\t\t\t\t\t<div class=\"pricing_head\">\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"pricing_title\">\r\n\t\t\t\t\t\t\t\t<h3>IT Unlimited Essential <\/h3>\r\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"price_item\">\r\n\t\t\t\t\t\t\t<div class=\"price_item_inner\">\r\n\t\t\t\t\t\t\t\t<div class=\"price_item_inner_center\">\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"tk\">On request<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"monthp\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"month_inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bootmp\">pricing adjusted to your company<\/span>\r\n\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"pricing_body\">\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"featur\">\r\n\t\t\t\t\t\t\t<ul>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Remote and phone support<br> during business hours<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>24\/7 monitoring<br>with automatic alerts<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Incident response with SLA<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Update management<br>security patches<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Monthly report<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Dedicated helpdesk<br> by email and phone<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"pricing_bottom\">\r\n\t\t\t\t\t\t\t<div class=\"order_now\">\t\t\t\t\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/it-unlimited-essential\/\" class=\"singinp\">IT Unlimited Essential<\/a>\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-bde52ed\" data-id=\"bde52ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8ec325 elementor-widget elementor-widget-pricingtable\" data-id=\"e8ec325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pricingtable.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\r\n\t\t\t<div class=\"single_pricing active\">\r\n\t\t\t\t<div class=\"pricing_content\">\t\t\t\t\r\n\t\t\t\t\t<div class=\"pricing_top_bar\">\r\n\t\t\t\t\t\t<div class=\"pricing_head\">\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"pricing_title\">\r\n\t\t\t\t\t\t\t\t<h3>IT Unlimited Premium<\/h3>\r\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"price_item\">\r\n\t\t\t\t\t\t\t<div class=\"price_item_inner\">\r\n\t\t\t\t\t\t\t\t<div class=\"price_item_inner_center\">\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"tk\">On request<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"monthp\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"month_inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bootmp\">pricing adjusted to your company<\/span>\r\n\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"pricing_body\">\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"featur\">\r\n\t\t\t\t\t\t\t<ul>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Unlimited on-site support<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>with call-outs included<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Advanced 24\u00d77\u00d7365 monitoring<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Full IT estate management<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li> Cybersecurity included<br> (firewall, managed antivirus)<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Aggressive SLA \u2014 immediate response<br>critical incidents<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>No hour limits<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Dedicated helpdesk<br> during business hours<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"pricing_bottom\">\r\n\t\t\t\t\t\t\t<div class=\"order_now\">\t\t\t\t\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/it-unlimited-premium\/\" class=\"singinp\">IT Unlimited Premium<\/a>\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d25969b\" data-id=\"d25969b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fbc11be elementor-widget elementor-widget-pricingtable\" data-id=\"fbc11be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pricingtable.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\r\n\t\t\t<div class=\"single_pricing \">\r\n\t\t\t\t<div class=\"pricing_content\">\t\t\t\t\r\n\t\t\t\t\t<div class=\"pricing_top_bar\">\r\n\t\t\t\t\t\t<div class=\"pricing_head\">\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"pricing_title\">\r\n\t\t\t\t\t\t\t\t<h3>IT Unlimited Premium 365<\/h3>\r\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"price_item\">\r\n\t\t\t\t\t\t\t<div class=\"price_item_inner\">\r\n\t\t\t\t\t\t\t\t<div class=\"price_item_inner_center\">\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"tk\">On request<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"monthp\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"month_inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bootmp\">pricing adjusted to your company<\/span>\r\n\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"pricing_body\">\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"featur\">\r\n\t\t\t\t\t\t\t<ul>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Everything included<br> in IT Unlimited<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Support 24h \u00d7 7 days \u00d7 365 days<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>weekends and holidays included<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Dedicated technical account manager<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Periodic IT strategic alignment meetings<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Business continuity plan (Disaster Recovery)<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Priority access to network and infrastructure projects<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>Customised executive reports<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"pricing_bottom\">\r\n\t\t\t\t\t\t\t<div class=\"order_now\">\t\t\t\t\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/it-unlimited-premium-365\/\" class=\"singinp\">IT Unlimited Premium 365<\/a>\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4a41e5a elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"4a41e5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40beb91 elementor-widget elementor-widget-text-editor\" data-id=\"40beb91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"featured_article_title heading-style-2\">Companies covered by the service levels you have just read<\/h4><h4>Contractual commitments, met every day<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f65c67 elementor-widget elementor-widget-template\" data-id=\"1f65c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"29222\" class=\"elementor elementor-29222 elementor-bc-flex-widget\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1b2c31 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1b2c31\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1b2c32\" data-id=\"a1b2c32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b174bda elementor-widget elementor-widget-image-carousel\" data-id=\"b174bda\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:2000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/garciaegarcia-120x54-1.png\" alt=\"Log\u00f3tipo Garcia &amp; Garcia \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/guestu-120x42-1.png\" alt=\"Log\u00f3tipo Guestu \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Logo_GRENKE.png\" alt=\"Log\u00f3tipo Grenke\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/boost-1.png\" alt=\"Boost\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/continental.png\" alt=\"Continental\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/Untitled-150x98.png\" alt=\"Log\u00f3tipo Minist\u00e9rio P\u00fablico de Portugal \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/usa-120x100-1.png\" alt=\"USA 120x100\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/Embaixada_Franca.png\" alt=\"Embaixada Franca\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/panike-120x56-1.png\" alt=\"Panike 120x56\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/ventask-100x100-1.png\" alt=\"Log\u00f3tipo Ventask \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/newhotel-120x35-1.png\" alt=\"Newhotel 120x35\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/Restream-150x83.png\" alt=\"Log\u00f3tipo ReStream \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/reltio.png\" alt=\"Reltio\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/augusta.png\" alt=\"Augusta\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/uphill.png\" alt=\"Uphill\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/uriach_logo-1-1.png\" alt=\"Uriach Log\u00f3tipo 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/Smeg1.png\" alt=\"Log\u00f3tipo SMEG \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/beqom-logo_red_tag-1.png\" alt=\"Beqom Log\u00f3tipo RED TAG 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/velv.png\" alt=\"Log\u00f3tipo Velv \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/embassy-of-saudi-arabia2.png\" alt=\"Embassy OF Saudi Arabia2\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/escola-saude-publica.png\" alt=\"Escola Saude Publica\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/ce1.png\" alt=\"Log\u00f3tipo Circuito do Estoril \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/Syone.png\" alt=\"Log\u00f3tipo Syone \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/creative-minds.png\" alt=\"Log\u00f3tipo Creative Minds \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-173a449 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"173a449\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9d4955\" data-id=\"b9d4955\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e40a271 elementor-widget elementor-widget-sectiontitle\" data-id=\"e40a271\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_center\">\r\n\t\t\t\t<h5>\/\/ OUR IT SERVICES<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Discover all the advantages<\/h3>\r\n\t\t\t\t    <h2>IT Support & <span>Implementation<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p><\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-558693c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"558693c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fbd8f48\" data-id=\"fbd8f48\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf35a78 elementor-widget elementor-widget-service\" data-id=\"cf35a78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Assistance<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-technical-support\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT assistance for companies: on-site, remote and phone IT support<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fas fa-ellipsis-h fa-solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17037db elementor-widget elementor-widget-service\" data-id=\"17037db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Wireless Networks<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-network-1\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Installation, configuration and deployment of corporate wireless network solutions, with management<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/redes-wireless-instalacao\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f384ae elementor-widget elementor-widget-service\" data-id=\"8f384ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Security<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-lock\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT security and data protection solutions for workstations, servers and networks<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/backups-solucoes-de-backup\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d1a9c47\" data-id=\"d1a9c47\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efd8085 elementor-widget elementor-widget-service\" data-id=\"efd8085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Helpdesk Support<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-hand-shake\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT support for users \u2014 on-site, remote and by phone. Permanent business support<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/empresa-informatica-it\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65e8567 elementor-widget elementor-widget-service\" data-id=\"65e8567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Unlimited Retainer<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>On-site, remote and phone support for all of your company's IT systems<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2f7a3 elementor-widget elementor-widget-service\" data-id=\"ce2f7a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Backups<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Data security with monitoring and alerting. Local and remote backups. Disaster Recovery solutions<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/backups-solucoes-de-backup\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a0314fb\" data-id=\"a0314fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7f19ec elementor-widget elementor-widget-service\" data-id=\"f7f19ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Networks<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-network\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT network maintenance, deployment, management and optimisation<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/redes-cablagem-informatica\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8a4e6 elementor-widget elementor-widget-service\" data-id=\"7a8a4e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Consulting<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-technical-support\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Analysis, management and optimisation of IT solutions, networks, systems and IT security<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/conheca-a-dataroad\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04b78d0 elementor-widget elementor-widget-service\" data-id=\"04b78d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Cloud Solutions<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Cloud solutions for security, sharing and collaboration, 365 & GSuite. Deployment, management and maintenance<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/office-365-cloud\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba82c3c service-carousel-slick  elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba82c3c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-386024f\" data-id=\"386024f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5975ab0 elementor-widget elementor-widget-sectiontitle\" data-id=\"5975ab0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"title_in_area\">\r\n\t\t<div class=\"title_in\">\r\n\t\t\t<div class=\"title_tx\">\r\n\t\t\t\t<h5>\/\/ Our IT services<\/h5>\r\n\t\t\t\t\r\n\t\t\t\t<h3>Business IT Support<\/h3>\r\n\t\t\t\t\r\n\t\t\t\t<h2><span><\/span><\/h2>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"title_p\">\r\n\t\t\t<div class=\"title_ptx\">\r\n\t\t\t\t<p>Service levels (SLAs) written, measured and met<br><br>We define by contract the response and resolution times per severity level, the support channels and the coverage hours \u2014 and we report on compliance every month.<br><br>\u201cWe\u2019ll look into it\u201d is not a response time. If your current provider cannot tell you in how many minutes they respond to a total outage, you have no SLA at all.<br><br>Compare our service levels with what you have today. The difference is usually obvious.<\/p>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a095e92 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a095e92\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-013d887\" data-id=\"013d887\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d009d13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d009d13\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4e367f\" data-id=\"f4e367f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9abab5b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9abab5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a43c78b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a43c78b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6712043\" data-id=\"6712043\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3866cb8 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3866cb8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e4b6c40\" data-id=\"e4b6c40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73ad07c elementor-widget elementor-widget-heading\" data-id=\"73ad07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">\u201cWe\u2019ll look into it\u201d is not a response time.<br><br>Our SLAs set the response and resolution times per severity level in writing \u2014 and we measure compliance every month.<br><br>Ask for a proposal with the SLAs already included \u2192<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9674a6e\" data-id=\"9674a6e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ba053e elementor-widget__width-initial elementor-widget elementor-widget-iconbox\" data-id=\"0ba053e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"icon-box style-11\">\n\t\t\t<div class=\"icon-box-icon\">\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-call\"><\/i>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2><\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-017fa57\" data-id=\"017fa57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00916f1 elementor-widget elementor-widget-heading\" data-id=\"00916f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:351211459950\">211 459 950<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436e9e7 elementor-widget elementor-widget-heading\" data-id=\"436e9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">(Chamada para a rede fixa nacional)<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87b8ae0 elementor-widget elementor-widget-heading\" data-id=\"87b8ae0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">sales@dataroad.pt<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e7c201 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e7c201\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4dbaac2\" data-id=\"4dbaac2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b07eba elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8b07eba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-5494adf e-flex e-con-boxed e-con e-parent\" data-id=\"5494adf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac1fe9 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"9ac1fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"featured_article_title heading-style-2\">The certifications that make our SLAs credible<\/h4><h4>Promising response times requires proven technical mastery<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45999e3 elementor-widget elementor-widget-template\" data-id=\"45999e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"29223\" class=\"elementor elementor-29223 elementor-bc-flex-widget\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4e5f61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4e5f61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d4e5f62\" data-id=\"d4e5f62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b20f6d elementor-hidden-mobile elementor-widget elementor-widget-image-carousel\" data-id=\"8b20f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:2000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/dahua-120x47-1.png\" alt=\"Log\u00f3tipo Dahua \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/sophos-150x96-120x81-1.png\" alt=\"Log\u00f3tipo Sophos \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/eaton-120x41-1.png\" alt=\"Log\u00f3tipo Eaton \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/dell-partner.png\" alt=\"Log\u00f3tipo Dell Technologies Partner \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Microsoft-1-120x67-1.png\" alt=\"Log\u00f3tipo Microsoft \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/google-120x67-1.png\" alt=\"Log\u00f3tipo Google \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Google-Partner-1-1.png\" alt=\"Google Partner 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/DellPartner3-1-120x54-1.png\" alt=\"Log\u00f3tipo Dell Partner \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/hpe.png\" alt=\"HPE\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Apple_Consultant_Network-2.png\" alt=\"Apple Consultant Network\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/05\/ubiquiti.webp\" alt=\"Ubiquiti\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/microsoft_partner3-120x65-1.png\" alt=\"Microsoft Partner3\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/1-150x96-120x81-1.png\" alt=\"Certifica\u00e7\u00e3o Microsoft Certified IT Professional da equipa DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/microsoftprofissional-1-120x53-1.png\" alt=\"Microsoftprofissional\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/01\/ubnt.avif\" alt=\"Ubiquiti UniFi Partner Program \u2014 parceria tecnol\u00f3gica da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/lenovo.png\" alt=\"Log\u00f3tipo Lenovo \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/vmware.png\" alt=\"Log\u00f3tipo VMware \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Dell.png\" alt=\"Log\u00f3tipo Dell \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/05\/palo_alto.png\" alt=\"Log\u00f3tipo Palo Alto Networks \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/dell-partner.png\" alt=\"Dell Partner\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/71-86x86-86x81-1.png\" alt=\"Microsoft Registered Partner \u2014 parceria tecnol\u00f3gica da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/mikrotik_logo-120x29-1.png\" alt=\"Mikrotik Log\u00f3tipo\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/unify-120x44-1.png\" alt=\"Log\u00f3tipo Unify \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/05\/hp_aruba.png\" alt=\"Log\u00f3tipo HPE Aruba Networking \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc10bf4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc10bf4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b3a3ade\" data-id=\"b3a3ade\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7f0d7a elementor-widget elementor-widget-sectiontitle\" data-id=\"b7f0d7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>Contact us now<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Contact Form<\/h3>\r\n\t\t\t\t    <h2><span><\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Ask DataRoad for a proposal \u2014 we handle the rest with a fast, clear answer to support your company's needs.<br><br>Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure \u2014 we are here to help.<br><br>Fill in the form and a specialised technician will contact you the same day.<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1034414 elementor-widget elementor-widget-shortcode\" data-id=\"1034414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29748-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"29748\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/29945#wpcf7-f29748-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"29748\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29748-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAEIDQjY4gRHlgXvx\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"assunto\" \/>\n<div class=\"dr-fc\">\n\t<div class=\"dr-fc-form\">\n\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"zc_gad\" value=\"\" type=\"hidden\" name=\"zc_gad\" \/>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nome\">Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub\" autocomplete=\"name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" value=\"\" type=\"text\" name=\"sub\" autocomplete=\"name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-empresa\">Company<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-empresa\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company name\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-email\">Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub2\" autocomplete=\"email\" inputmode=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email dr-f\" id=\"dr-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"name@company.com\" value=\"\" type=\"email\" name=\"sub2\" autocomplete=\"email\" inputmode=\"email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-tel\">Phone<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel dr-f\" id=\"dr-tel\" aria-invalid=\"false\" placeholder=\"+351 000 000 000\" value=\"\" type=\"tel\" name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nif\">Company VAT number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nif\" autocomplete=\"off\" inputmode=\"numeric\" pattern=\"[0-9]{9}\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text dr-f\" id=\"dr-nif\" aria-invalid=\"false\" placeholder=\"9 digits (optional)\" value=\"\" type=\"text\" name=\"nif\" autocomplete=\"off\" inputmode=\"numeric\" pattern=\"[0-9]{9}\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-motivo\">Subject<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><select class=\"wpcf7-form-control wpcf7-select dr-f\" id=\"dr-motivo\" aria-invalid=\"false\" name=\"motivo\"><option value=\"\">Select what you need<\/option><option value=\"IT support and helpdesk (IT Unlimited plan)\">IT support and helpdesk (IT Unlimited plan)<\/option><option value=\"Networks, cabling and WiFi\">Networks, cabling and WiFi<\/option><option value=\"Cybersecurity and backups\">Cybersecurity and backups<\/option><option value=\"Microsoft 365 and cloud\">Microsoft 365 and cloud<\/option><option value=\"Office relocation\">Office relocation<\/option><option value=\"CCTV and IP PBX\">CCTV and IP PBX<\/option><option value=\"Switching IT provider\">Switching IT provider<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-c\">\n\t\t\t<p><label for=\"dr-msg\">Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"placeholder\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea dr-f\" id=\"dr-msg\" aria-invalid=\"false\" placeholder=\"Tell us what you need \u2014 how many workstations, which systems, what the problem is.\" name=\"placeholder\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-rgpd\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"aceito\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceito\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"\/politica-de-privacidade\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> and authorise DataRoad to contact me.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-acao\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner dr-fc-btn\" type=\"submit\" value=\"Request a quote\" \/><span class=\"dr-fc-nota\">Reply within the same business day. No commitment.<\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<aside class=\"dr-fc-lado\">\n\t\t<p><span class=\"dr-fc-tag\">Fast response<\/span>\n\t\t<\/p>\n\t\t<h3>Prefer to speak to someone now?\n\t\t<\/h3>\n\t\t<p class=\"dr-fc-sub\">We have our own teams in Lisbon and Porto. Call and speak to a technician, not a call centre.\n\t\t<\/p>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Phone<\/b><a href=\"tel:+351211459950\">+351 211 459 950<\/a><em>Business days, 9.30am\u20131pm and 2pm\u20136.30pm<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 4h16v16H4z\"\/><path d=\"m4 6 8 6 8-6\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Email<\/b><a href=\"mailto:sales@dataroad.pt\">sales@dataroad.pt<\/a><em>Quotes and new projects<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 1 1 18 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Where we are<\/b><span class=\"dr-fc-v\">Lisboa &middot; Porto<\/span><em>Support across Portugal<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Emergencies<\/b><span class=\"dr-fc-v\">24\/7 support<\/span><em>For clients with an IT Unlimited contract<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-stats\">\n\t\t\t<div>\n\t\t\t\t<p><b>11+<\/b><span>years<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>232<\/b><span>companies<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>SLA<\/b><span>per contract<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/aside>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a56c567 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a56c567\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-335f945\" data-id=\"335f945\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44b73d9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"44b73d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a68f2d\" data-id=\"7a68f2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Level Agreements (SLA) \u2014 IT Unlimited Support Plans | DataRoad Response &ne; resolution Two distinct deadlines, defined per severity level On-site with a deadline Many contracts only define remote \u2014 that is where they fail Written exclusions What is not included must be as clear as what is Replacement stock Without spares, a fast [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-29945","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"SLA contractuels avec temps de r\u00e9ponse et de r\u00e9solution mesur\u00e9s par niveau de gravit\u00e9. 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