{"id":29665,"date":"2026-08-18T21:50:05","date_gmt":"2026-08-18T21:50:05","guid":{"rendered":"https:\/\/www.dataroad.pt\/suporte-informatico-empresas\/"},"modified":"2026-09-26T12:18:03","modified_gmt":"2026-09-26T12:18:03","slug":"support-informatique-entreprises","status":"publish","type":"page","link":"https:\/\/www.dataroad.pt\/fr\/suporte-informatico-empresas\/","title":{"rendered":"Support Informatique &amp; Syst\u00e8me de Tickets"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29665\" class=\"elementor elementor-29665\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-sl3e1b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"sl3e1b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-sl3e1c\" data-id=\"sl3e1c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-sl3e1d elementor-widget elementor-widget-shortcode\" data-id=\"sl3e1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"it-outsourcing-1\" data-id=\"86\" id=\"SR7_86_1\" data-version=\"7.2.1\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_86_1-275\" data-key=\"275\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_86_1-275-13\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2023\/09\/Consen-2bg.jpg\" alt=\"Equipa DataRoad a prestar servi\u00e7os de consultoria e suporte inform\u00e1tico a empresas\" title=\"Consen-2bg\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_86_1-275-1\" class=\"sr7-layer\">DataRoad \u00b7 Servi\u00e7os e Consultoria IT<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_86_1-275-4\" class=\"sr7-layer\">Suporte & Tickets<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_86_1-275-7\" class=\"sr7-layer\">Resposta com SLA<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_86_1-275-8\" class=\"sr7-layer\">Cada pedido com n\u00famero, respons\u00e1vel e prazo.<\/sr7-txt>\n\t\t\t\t\t\t\t<a id=\"SR7_86_1-275-9\" class=\"sr7-layer\" href=\"\/contactos\/\" target=\"_self\">Solicitar o nosso contacto aqui&nbsp;<i class=\"fa-angle-double-right\"><\/i><\/a>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_86_1-275-11\" class=\"sr7-layer\">Sistema de tickets com prioridades, portal de clientes 24\/7 e monitoriza\u00e7\u00e3o proativa \u2014 suporte medido e documentado, com resposta m\u00e9dia inferior a 2 horas. Em portugu\u00eas e em ingl\u00eas.<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_86_1-276\" data-key=\"276\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.dataroad.pt\/wp-content\/uploads\/revslider\/o\/86\/5712ee02a0fce78ae97f0f80d1fe73ee.webp\" data-libid=\"23045\" data-lib=\"medialibrary\" alt=\"WE DO IT Right\" title=\"we-do-it-right\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuZGF0YXJvYWQucHQvd3AtY29udGVudC91cGxvYWRzLzIwMjYvMDIvd2UtZG8taXQtcmlnaHQucG5n\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.dataroad.pt\/wp-content\/uploads\/revslider\/o\/86\/1ed9d62c03753d43370b5db92de82788.webp\" data-libid=\"12016\" data-lib=\"medialibrary\" alt=\"Equipa DataRoad a prestar servi\u00e7os de consultoria e suporte inform\u00e1tico a empresas\" title=\"Consen-2bg\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuZGF0YXJvYWQucHQvd3AtY29udGVudC91cGxvYWRzLzIwMjMvMDkvQ29uc2VuLTJiZy5qcGc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.dataroad.pt\/wp-content\/uploads\/revslider\/o\/86\/7dae6ccb2aa71dd924a641bc429980b0.webp\" data-libid=\"29900\" data-lib=\"wp\" alt=\"Smiling man in a dark polo shirt holding a tablet, suggesting a staff member ready to assist.\" title=\"D1_Engenheiro_de_Redes\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cuZGF0YXJvYWQucHQvd3AtY29udGVudC91cGxvYWRzLzIwMjYvMDgvRDFfRW5nZW5oZWlyb19kZV9SZWRlcy5wbmc=\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7??={}; SR7.PMH ??={}; SR7.PMH[\"SR7_86_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_86_1\",el:[850,850,768,960,720],type:'standard',gh:[850,850,768,960,720],gw:[1240,1240,1024,778,480],vpt:[\"100px\"],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_86_1\"].state=true;} else if(SR7.PMH[\"SR7_86_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_86_1\"].fn,19);}};SR7.PMH[\"SR7_86_1\" ].fn();\n\t\t\t\t<\/script>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-sad5c22b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"sad5c22b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-sad5c22c\" data-id=\"sad5c22c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-sad5c22d elementor-widget elementor-widget-service\" data-id=\"sad5c22d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box style15\">\r\n\t\t\t\t\t<!-- Icon \/ Img -->\r\n\t\t\t\t\t<div class=\"service__box--icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t\t<i class=\"flaticon flaticon-technical-support\"><\/i>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"service-content\">\r\n\t\t\t\t\t\t<h3>Helpdesk dedicado \u00e0s empresas<\/h3>\r\n\t\t\t\t\t\t<p>Equipa certificada, resposta m\u00e9dia inferior a 2 horas<br>\nTodos os pedidos registados e medidos por SLA<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/empresa-informatica-it\/\">\r\n\t\t\t\t\t\t\t\tLeia Mais ...\t\t\t\t\t\t\t\t<i class=\"flaticon flaticon-arrow-pointing-to-right restly-flaticon\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-sad5c22e\" data-id=\"sad5c22e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-sad5c22f elementor-widget__width-initial elementor-widget elementor-widget-service\" data-id=\"sad5c22f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box style15\">\r\n\t\t\t\t\t<!-- Icon \/ Img -->\r\n\t\t\t\t\t<div class=\"service__box--icon\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t\t<i class=\"icon icon-Computer\"><\/i>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"service-content\">\r\n\t\t\t\t\t\t<h3>Portal de clientes 24\/7<\/h3>\r\n\t\t\t\t\t\t<p>Abra e acompanhe pedidos em tempo real<br>\nHist\u00f3rico e documenta\u00e7\u00e3o da sua empresa, sempre acess\u00edveis<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/portal-clientes\/\">\r\n\t\t\t\t\t\t\t\tLeia Mais ...\t\t\t\t\t\t\t\t<i class=\"flaticon flaticon-arrow-pointing-to-right restly-flaticon\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e7ecbe8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7ecbe8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-370fabf\" data-id=\"370fabf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07614e8 elementor-position-block-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"07614e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-ticket-alt\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M128 160h320v192H128V160zm400 96c0 26.51 21.49 48 48 48v96c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48v-96c26.51 0 48-21.49 48-48s-21.49-48-48-48v-96c0-26.51 21.49-48 48-48h480c26.51 0 48 21.49 48 48v96c-26.51 0-48 21.49-48 48zm-48-104c0-13.255-10.745-24-24-24H120c-13.255 0-24 10.745-24 24v208c0 13.255 10.745 24 24 24h336c13.255 0 24-10.745 24-24V152z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPedidos por ticket\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPortal, e-mail ou telefone \u2014 tudo registado com hora e t\u00e9cnico.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-da207bf\" data-id=\"da207bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b27a47 elementor-position-block-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9b27a47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-layer-group\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.41 148.02l232.94 105.67c6.8 3.09 14.49 3.09 21.29 0l232.94-105.67c16.55-7.51 16.55-32.52 0-40.03L266.65 2.31a25.607 25.607 0 0 0-21.29 0L12.41 107.98c-16.55 7.51-16.55 32.53 0 40.04zm487.18 88.28l-58.09-26.33-161.64 73.27c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.51 209.97l-58.1 26.33c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 276.3c16.55-7.5 16.55-32.5 0-40zm0 127.8l-57.87-26.23-161.86 73.37c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.29 337.87 12.41 364.1c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 404.1c16.55-7.5 16.55-32.5 0-40z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPrioridades e tempos\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPrimeira resposta garantida por n\u00edvel de prioridade.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8fdaf75\" data-id=\"8fdaf75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-191000a elementor-position-block-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"191000a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDo pedido \u00e0 resolu\u00e7\u00e3o\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCiclo de vida do ticket vis\u00edvel no portal de clientes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-sat5c22b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"sat5c22b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-sat5c22c\" data-id=\"sat5c22c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-sat5c22d elementor-widget elementor-widget-text-editor\" data-id=\"sat5c22d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n.dr-page{max-width:1140px;margin:0 auto;padding:52px 22px 76px;font-family:\"Rubik\",sans-serif;color:#4a4a4a;}\n.dr-page .dr-k{font-family:\"Fira Sans\",sans-serif;font-size:12.5px;font-weight:600;letter-spacing:2px;text-transform:uppercase;color:#b3141d;margin:0 0 12px;}\n.dr-page h1{font-family:\"Fira 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10px;}\n.dr-faq>div{border-bottom:1px solid #ece8e8;padding:20px 0;}\n.dr-faq .q{font-family:\"Fira Sans\",sans-serif;font-size:17.5px;font-weight:600;color:#232323;margin:0 0 8px;}\n.dr-faq p{margin:0;font-size:15.5px;color:#5a5a5a;}\n.dr-casos{display:flex;flex-wrap:wrap;gap:16px;margin:26px 0 10px;}\n.dr-casos>div{flex:1 1 280px;background:#faf6f6;border-radius:8px;padding:22px;}\n.dr-casos .c{font-family:\"Fira Sans\",sans-serif;font-weight:600;color:#232323;font-size:16.5px;margin-bottom:6px;}\n.dr-casos p{margin:0;font-size:14.5px;color:#6a6a6a;line-height:1.55;}\n@media(max-width:768px){.dr-page{padding:32px 18px 54px;}.dr-page h1{font-size:29px;}.dr-page h2{font-size:23px;}.dr-page .dr-lead{font-size:17px;}.dr-tab,.dr-tab tbody,.dr-tab tr,.dr-tab td{display:block;width:100%;}.dr-tab thead{display:none;}.dr-tab tr{border-bottom:1px solid #efeceb;padding:6px 0;}.dr-tab td{border:0;padding:6px 0;}}\n<\/style>\n<style>\n.dr-preco{background:#faf6f6;border-left:4px solid #b5101a;border-radius:6px;padding:26px 28px;margin:28px 0 10px;}\n.dr-preco .v{font-family:\"Fira Sans\",sans-serif;font-size:30px;font-weight:700;color:#232323;line-height:1.2;}\n.dr-preco .v small{font-size:15px;font-weight:400;color:#7a7a7a;}\n.dr-preco p{margin:10px 0 0;font-size:15px;color:#5a5a5a;}\n.dr-cta{background:#232323;border-radius:10px;padding:38px 34px;margin:56px 0 8px;color:#fff;}\n.dr-cta h2{color:#fff !important;margin:0 0 12px !important;}\n.dr-cta p{color:#cfcfcf;max-width:720px;}\n.dr-cta a.b{display:inline-block;background:#b5101a;color:#fff;font-family:\"Fira Sans\",sans-serif;font-weight:600;padding:14px 30px;border-radius:5px;margin-top:10px;}\n.dr-cta a.b:hover{text-decoration:none;background:#d31420;}\n<\/style>\n<div class=\"dr-page\">\n<p class=\"dr-k\">Suporte gerido \u00b7 Sistema de tickets<\/p>\n<h1>Suporte Inform\u00e1tico para Empresas: do pedido \u00e0 resolu\u00e7\u00e3o, com tempos garantidos<\/h1>\n<p class=\"dr-lead\">Na DataRoad, o suporte inform\u00e1tico para empresas \u00e9 organizado: nenhum pedido se perde num email ou numa chamada esquecida. Todos os pedidos entram num <strong>sistema de tickets<\/strong>, s\u00e3o classificados por prioridade e tratados por uma equipa certificada \u2014 com <strong>resposta m\u00e9dia inferior a 2 horas<\/strong> e todo o hist\u00f3rico documentado.<\/p>\n<div class=\"dr-kpi\">\n<div><div class=\"n\">232+<\/div><div class=\"l\">empresas acompanhadas<\/div><\/div>\n<div><div class=\"n\">&lt; 2h<\/div><div class=\"l\">resposta m\u00e9dia a incidentes<\/div><\/div>\n<div><div class=\"n\">99,9%<\/div><div class=\"l\">de uptime garantido<\/div><\/div>\n<div><div class=\"n\">9h30\u201318h30<\/div><div class=\"l\">seg. a sex. \u00b7 24\/7 no Premium 365<\/div><\/div>\n<\/div>\n\n<h2>Porque \u00e9 que um sistema de tickets importa<\/h2>\n<p>Sem um sistema de tickets, o suporte inform\u00e1tico vive de emails soltos e telefonemas: os pedidos perdem-se, ningu\u00e9m sabe o que est\u00e1 pendente e o problema &#8220;de ontem&#8221; s\u00f3 aparece quando j\u00e1 parou a empresa. \u00c9 a diferen\u00e7a entre <strong>prometer suporte e conseguir prov\u00e1-lo<\/strong>.<\/p>\n<p>Com o sistema de tickets da DataRoad, cada pedido tem <strong>um n\u00famero, um respons\u00e1vel e um prazo<\/strong>. \u00c9 classificado por prioridade, medido contra <a href=\"\/niveis-de-servico-sla\/\">SLA escritos<\/a> e fica registado no hist\u00f3rico da sua empresa \u2014 para que qualquer t\u00e9cnico saiba o contexto sem lhe fazer as mesmas perguntas duas vezes.<\/p>\n\n<h2>Tr\u00eas formas de abrir um pedido<\/h2>\n<div class=\"dr-grid\">\n<div><h3>Portal de Clientes<\/h3><p>Abra pedidos em segundos, acompanhe o estado em tempo real e consulte todo o hist\u00f3rico da sua empresa no <a href=\"\/portal-clientes\/\">portal de clientes DataRoad<\/a> \u2014 dispon\u00edvel 24\/7.<\/p><\/div>\n<div><h3>Email<\/h3><p>Um email para o nosso helpdesk cria automaticamente um ticket, j\u00e1 com n\u00famero atribu\u00eddo. Recebe a confirma\u00e7\u00e3o de imediato e as atualiza\u00e7\u00f5es seguem no mesmo fio.<\/p><\/div>\n<div><h3>Telefone<\/h3><p>Para urg\u00eancias, ligue <strong>211 459 950<\/strong> (dias \u00fateis, 9h30\u201318h30). O pedido \u00e9 registado como ticket da mesma forma \u2014 nada fica fora do sistema.<\/p><\/div>\n<\/div>\n\n<h2>O ciclo de vida de um ticket, passo a passo<\/h2>\n<figure class=\"dr-fig\"><img decoding=\"async\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad-ciclo-suporte-gerido.png\" alt=\"Ciclo do suporte gerido DataRoad \u2014 do pedido \u00e0 resolu\u00e7\u00e3o\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1440px; --smush-placeholder-aspect-ratio: 1440\/460;\"><figcaption>O ciclo do suporte gerido DataRoad: monitorizar, detetar, resolver, documentar.<\/figcaption><\/figure>\n<div class=\"dr-passos\">\n<div><div class=\"n\">1<\/div><h3>Abertura<\/h3><p>O pedido entra por portal, email ou telefone \u2014 ou \u00e9 criado automaticamente pela nossa monitoriza\u00e7\u00e3o, antes de dar por ele.<\/p><\/div>\n<div><div class=\"n\">2<\/div><h3>Triagem<\/h3><p>Um t\u00e9cnico analisa, confirma o impacto no neg\u00f3cio e re\u00fane o contexto: utilizadores afetados, equipamentos, hist\u00f3rico.<\/p><\/div>\n<div><div class=\"n\">3<\/div><h3>Prioridade e atribui\u00e7\u00e3o<\/h3><p>O ticket recebe uma prioridade (P1 a P4) com prazo de resposta definido por SLA e \u00e9 atribu\u00eddo ao t\u00e9cnico certo para o tema.<\/p><\/div>\n<div><div class=\"n\">4<\/div><h3>Diagn\u00f3stico e resolu\u00e7\u00e3o<\/h3><p>A maioria dos casos resolve-se por acesso remoto na primeira interven\u00e7\u00e3o; quando \u00e9 preciso, deslocamo-nos \u00e0s instala\u00e7\u00f5es.<\/p><\/div>\n<div><div class=\"n\">5<\/div><h3>Valida\u00e7\u00e3o consigo<\/h3><p>O ticket s\u00f3 avan\u00e7a para fecho depois de o utilizador confirmar que est\u00e1 tudo a funcionar \u2014 n\u00e3o fechamos por decreto.<\/p><\/div>\n<div><div class=\"n\">6<\/div><h3>Fecho e registo<\/h3><p>A resolu\u00e7\u00e3o fica documentada na base de conhecimento da sua empresa. Problemas recorrentes geram a\u00e7\u00f5es preventivas.<\/p><\/div>\n<\/div>\n\n<h2>Prioridades e tempos de primeira resposta<\/h2>\n<table class=\"dr-tab\">\n<thead><tr><th>Prioridade<\/th><th>Exemplo<\/th><th>Primeira resposta<\/th><\/tr><\/thead>\n<tbody>\n<tr><td><strong>P1 \u00b7 Cr\u00edtico<\/strong><\/td><td>Empresa parada: servidor, rede ou servi\u00e7o essencial em baixo<\/td><td>&lt; 1 hora<\/td><\/tr>\n<tr><td><strong>P2 \u00b7 Alto<\/strong><\/td><td>Utilizador ou equipa parados, risco de seguran\u00e7a ativo<\/td><td>&lt; 2 horas<\/td><\/tr>\n<tr><td><strong>P3 \u00b7 M\u00e9dio<\/strong><\/td><td>Avaria ou erro sem paragem da opera\u00e7\u00e3o<\/td><td>&lt; 4 horas<\/td><\/tr>\n<tr><td><strong>P4 \u00b7 Baixo<\/strong><\/td><td>Pedidos, altera\u00e7\u00f5es e melhorias planeadas<\/td><td>&lt; 8 horas \u00fateis<\/td><\/tr>\n<\/tbody>\n<\/table>\n<p>Estes tempos n\u00e3o s\u00e3o uma inten\u00e7\u00e3o: est\u00e3o <strong>definidos por escrito nos nossos <a href=\"\/niveis-de-servico-sla\/\">n\u00edveis de servi\u00e7o (SLA)<\/a><\/strong> e s\u00e3o medidos em relat\u00f3rios regulares. Na pr\u00e1tica, a m\u00e9dia real \u00e9 frequentemente melhor \u2014 inferior a 2 horas em todos os pedidos.<\/p>\n\n<h2>E fora do hor\u00e1rio?<\/h2>\n<p>O hor\u00e1rio base de suporte \u00e9 de <strong>segunda a sexta, das 9h30 \u00e0s 18h30<\/strong>. Fora deste hor\u00e1rio, a <a href=\"\/empresa-informatica\/\">monitoriza\u00e7\u00e3o 24\/7<\/a> continua a vigiar os seus sistemas e a gerar alertas autom\u00e1ticos. Para empresas que n\u00e3o podem parar \u2014 cl\u00ednicas, log\u00edstica, opera\u00e7\u00f5es internacionais \u2014 o plano <a href=\"\/it-unlimited-premium-365\/\"><strong>IT Unlimited Premium 365<\/strong><\/a> inclui suporte fora do hor\u00e1rio normal de trabalho.<\/p>\n\n<h2>Suporte proativo: os tickets que abrimos antes de si<\/h2>\n<p>Uma parte significativa dos tickets na DataRoad n\u00e3o \u00e9 aberta por clientes \u2014 \u00e9 aberta pelos nossos <strong>sistemas de monitoriza\u00e7\u00e3o 24\/7<\/strong>. Discos a encher, backups falhados, certificados a expirar, equipamentos com erros: os alertas criam tickets automaticamente e a equipa atua <strong>antes de o problema parar algu\u00e9m<\/strong>. \u00c9 esta a diferen\u00e7a entre suporte reativo e <a href=\"\/servicos-informatica-empresas\/\">IT gerido<\/a>.<\/p>\n\n<h2>Incid\u00eancias maiores: escalamento e comunica\u00e7\u00e3o<\/h2>\n<p>Quando uma incid\u00eancia tem impacto alargado, o processo muda de escala: um <strong>respons\u00e1vel dedicado<\/strong> assume a coordena\u00e7\u00e3o, o cliente recebe pontos de situa\u00e7\u00e3o regulares at\u00e9 \u00e0 resolu\u00e7\u00e3o e, no fim, um <strong>relat\u00f3rio p\u00f3s-incidente<\/strong> com causas e medidas preventivas. Sem sil\u00eancios nem &#8220;estamos a ver isso&#8221;.<\/p>\n<ul>\n<li><strong>SLA escritos e medidos<\/strong> \u2014 tempos de resposta contratualizados, n\u00e3o prometidos de boca.<\/li>\n<li><strong>Relat\u00f3rios regulares<\/strong> \u2014 tickets abertos e fechados, tempos de resposta e tend\u00eancias.<\/li>\n<li><strong>Hist\u00f3rico completo<\/strong> \u2014 toda a vida inform\u00e1tica da sua empresa documentada e pesquis\u00e1vel.<\/li>\n<li><strong>Sem fideliza\u00e7\u00e3o<\/strong> \u2014 a confian\u00e7a renova-se todos os meses, com resultados.<\/li>\n<\/ul>\n\n<h2>Perguntas frequentes<\/h2>\n<div class=\"dr-faq\">\n<div><p class=\"q\">Como abro um ticket de suporte?<\/p><p>Pelo portal de clientes (24\/7), por email para o helpdesk ou por telefone (211 459 950, dias \u00fateis 9h30\u201318h30). Em qualquer canal, o pedido recebe um n\u00famero e um prazo de resposta.<\/p><\/div>\n<div><p class=\"q\">Qual \u00e9 a diferen\u00e7a entre tempo de resposta e tempo de resolu\u00e7\u00e3o?<\/p><p>Resposta \u00e9 quando um t\u00e9cnico assume o ticket e come\u00e7a a trabalhar \u2014 \u00e9 isto que os SLA garantem (ex.: menos de 1h num P1). A resolu\u00e7\u00e3o depende da complexidade, mas a maioria dos pedidos resolve-se remotamente na primeira interven\u00e7\u00e3o.<\/p><\/div>\n<div><p class=\"q\">O que acontece fora do hor\u00e1rio de suporte?<\/p><p>A monitoriza\u00e7\u00e3o 24\/7 mant\u00e9m-se sempre ativa e regista alertas automaticamente. Empresas com o plano IT Unlimited Premium 365 t\u00eam suporte fora do hor\u00e1rio normal de trabalho.<\/p><\/div>\n<div><p class=\"q\">Posso acompanhar o estado dos meus pedidos?<\/p><p>Sim. No portal de clientes v\u00ea os tickets abertos, o estado de cada um e todo o hist\u00f3rico da sua empresa \u2014 sem ter de ligar a perguntar &#8220;ent\u00e3o aquilo?&#8221;.<\/p><\/div>\n<div><p class=\"q\">Preciso de ter aven\u00e7a para usar o suporte?<\/p><p>Os SLA e o portal fazem parte dos planos IT Unlimited. Para necessidades pontuais existe <a href=\"\/assistencia-informatica-empresa\/\">assist\u00eancia inform\u00e1tica a pedido<\/a> \u2014 e se quiser previsibilidade, tem a op\u00e7\u00e3o da aven\u00e7a fixa mensal.<\/p><\/div>\n<\/div>\n\n<div class=\"dr-cta\">\n<h2>Quer suporte com tempos garantidos \u2014<br>e provas de que s\u00e3o cumpridos?<\/h2>\n<p>Fale connosco: mostramos o portal, os SLA e os relat\u00f3rios que os nossos 232+ clientes recebem.<\/p>\n<a class=\"b\" href=\"\/contactos\/?assunto=Suporte%20e%20Sistema%20de%20Tickets\">Pedir proposta de suporte gerido<\/a>\n<\/div>\n<\/div>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Como abro um ticket de suporte?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pelo portal de clientes (24\/7), por email para o helpdesk ou por telefone (211 459 950, dias \u00fateis 9h30\u201318h30). Em qualquer canal, o pedido recebe um n\u00famero e um prazo de resposta.\"}},{\"@type\":\"Question\",\"name\":\"Qual \u00e9 a diferen\u00e7a entre tempo de resposta e tempo de resolu\u00e7\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Resposta \u00e9 quando um t\u00e9cnico assume o ticket e come\u00e7a a trabalhar \u2014 \u00e9 isto que os SLA garantem. A resolu\u00e7\u00e3o depende da complexidade, mas a maioria dos pedidos resolve-se remotamente na primeira interven\u00e7\u00e3o.\"}},{\"@type\":\"Question\",\"name\":\"O que acontece fora do hor\u00e1rio de suporte?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A monitoriza\u00e7\u00e3o 24\/7 mant\u00e9m-se sempre ativa e regista alertas automaticamente. Empresas com o plano IT Unlimited Premium 365 t\u00eam suporte fora do hor\u00e1rio normal de trabalho.\"}},{\"@type\":\"Question\",\"name\":\"Posso acompanhar o estado dos meus pedidos?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sim. No portal de clientes v\u00ea os tickets abertos, o estado de cada um e todo o hist\u00f3rico da sua empresa.\"}},{\"@type\":\"Question\",\"name\":\"Preciso de ter aven\u00e7a para usar o suporte?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Os SLA e o portal fazem parte dos planos IT Unlimited. Para necessidades pontuais existe assist\u00eancia inform\u00e1tica a pedido, e tem a op\u00e7\u00e3o da aven\u00e7a fixa mensal.\"}}]}<\/script>\n<p class=\"dr-ver-tambem dr-ver-tambem-b\" style=\"margin-top:28px;padding:16px 20px;background:#F4F5F7;border-left:3px solid #A10F11;\"><strong>Ver tamb\u00e9m:<\/strong> <a href=\"\/monitorizacao-it-noc-24-7\/\">Monitoriza\u00e7\u00e3o de IT 24\u00d77 e NOC<\/a> \u00b7 <a href=\"\/it-unlimited-vs-avenca-outsourcing\/\">IT Unlimited vs. aven\u00e7a, bolsa de horas e outsourcing<\/a> \u00b7 <a href=\"\/mudar-de-empresa-de-informatica\/\">Mudar de empresa de inform\u00e1tica sem paragens<\/a> \u00b7 <a href=\"https:\/\/www.dataroad.pt\/suporte-informatico-24-7-empresas-lisboa\/\">Suporte Inform\u00e1tico 24\/7 para Empresas em Lisboa<\/a> \u00b7 <a href=\"https:\/\/www.dataroad.pt\/assistencia-informatica-local-pme-lisboa\/\">Assist\u00eancia Inform\u00e1tica ao Local para PME em Lisboa<\/a> \u00b7 <a href=\"https:\/\/www.dataroad.pt\/departamento-it-externo-outsourcing-lisboa\/\">Departamento de IT Externo (Outsourcing) em Lisboa<\/a> \u00b7 <a href=\"https:\/\/www.dataroad.pt\/suporte-informatico-escritorios-coworking-lisboa\/\">Suporte Inform\u00e1tico para Escrit\u00f3rios e Coworkings em Lisboa<\/a> \u00b7 <a href=\"https:\/\/www.dataroad.pt\/assistencia-informatica-clinicas-consultorios-lisboa\/\">Assist\u00eancia Inform\u00e1tica para Cl\u00ednicas e Consult\u00f3rios em Lisboa<\/a> \u00b7 <a href=\"https:\/\/www.dataroad.pt\/portal-clientes\/\">Portal de Clientes<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-584730e e-flex e-con-boxed e-con e-parent\" data-id=\"584730e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6bcdd80 e-con-full e-flex e-con e-child\" data-id=\"6bcdd80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dad427 elementor-widget__width-initial elementor-widget elementor-widget-sectiontitle\" data-id=\"9dad427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t<div class=\"style-three\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5><\/h5>\t\t\t\t\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3><\/h3>\r\n\t\t\t\t    <h2>\u00daltimas Not\u00edcias<span><br>Os nossos projetos<\/span><\/h2>\r\n\t\t\t\t<\/div>\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p>Suporte inform\u00e1tico que responde depressa, todos os dias do ano.<\/p>\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\t\t\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cefb189 elementor-widget__width-initial elementor-widget elementor-widget-ditbutton\" data-id=\"cefb189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ditbutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t            <div class=\"dit-button style5\">\n                <a href=\"https:\/\/www.dataroad.pt\/informatica-para-empresas-em-lisboa\/\">Ver todas as Not\u00edcias <i aria-hidden=\"true\" class=\"flaticon flaticon-right-arrow-1\"><\/i><\/a>\n            <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1023b92 e-con-full e-flex e-con e-child\" data-id=\"1023b92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c95bef1 e-con-full e-flex e-con e-child\" data-id=\"c95bef1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19b64e0 e-con-full e-flex e-con e-child\" data-id=\"19b64e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba68f65 elementor-widget elementor-widget-text-editor\" data-id=\"ba68f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote class=\"ml-2 border-l-4 border-border-300\/10 pl-4 text-text-300\"><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Suporte Inform\u00e1tico Sempre Dispon\u00edvel<\/strong> Atendimento local e remoto com resposta r\u00e1pida, 24 horas por dia, 365 dias por ano.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4127a6ca e-flex e-con-boxed e-con e-parent\" data-id=\"4127a6ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7550cea elementor-grid-4 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"7550cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pagination_type&quot;:&quot;none&quot;,&quot;cards_columns&quot;:&quot;4&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34015 post type-post status-publish format-standard has-post-thumbnail hentry category-it-unlimited-servicos-informatica tag-noticia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/contratos-publicos-dataroad-entidades-publicas\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"200\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-300x200.jpg?wsr\" class=\"attachment-medium size-medium wp-image-34187 lazyload\" alt=\"rut-miit-RbC4-8CdbVQ-unsplash\" data-srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-300x200.jpg 300w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-1024x683.jpg 1024w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-768x512.jpg 768w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-1536x1024.jpg 1536w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-2048x1365.jpg 2048w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/10\/rut-miit-RbC4-8CdbVQ-unsplash-18x12.jpg 18w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/200;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/contratos-publicos-dataroad-entidades-publicas\/\" >\n\t\t\t\t24 contratos p\u00fablicos: RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa e SSAP escolhem a DataRoad para suporte inform\u00e1tico e gest\u00e3o e instala\u00e7\u00e3o de redes inform\u00e1ticas\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa, ANQEP, SSAP e tr\u00eas autarquias: 24 contratos p\u00fablicos desde 2017 em suporte inform\u00e1tico, redes inform\u00e1ticas e redes wireless.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/contratos-publicos-dataroad-entidades-publicas\/\" aria-label=\"Read more about 24 contratos p\u00fablicos: RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa e SSAP escolhem a DataRoad para suporte inform\u00e1tico e gest\u00e3o e instala\u00e7\u00e3o de redes inform\u00e1ticas\" tabindex=\"-1\" >\n\t\t\tLer Mais ... \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34014 post type-post status-publish format-standard has-post-thumbnail hentry category-redes-wireless-instalacao tag-noticia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.dataroad.pt\/fr\/redes-wireless-instalacao\/ssap-rede-wireless-business-14-pontos-acesso\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"163\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2021\/02\/servicos-sociais-da-administracao-publica-300x163.jpg?wsr\" class=\"attachment-medium size-medium wp-image-6454 lazyload\" alt=\"DataRoad vence concurso p\u00fablico para implementar redes inform\u00e1ticas e 56 pontos de acesso WiFi 7 nos edif\u00edcios dos Se...\" data-srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2021\/02\/servicos-sociais-da-administracao-publica-300x163.jpg 300w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2021\/02\/servicos-sociais-da-administracao-publica-1024x557.jpg 1024w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2021\/02\/servicos-sociais-da-administracao-publica-768x418.jpg 768w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2021\/02\/servicos-sociais-da-administracao-publica-1536x835.jpg 1536w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2021\/02\/servicos-sociais-da-administracao-publica.jpg 1556w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/163;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.dataroad.pt\/fr\/redes-wireless-instalacao\/ssap-rede-wireless-business-14-pontos-acesso\/\" >\n\t\t\t\tServi\u00e7os Sociais da Administra\u00e7\u00e3o P\u00fablica voltam a escolher a DataRoad para instala\u00e7\u00e3o de uma rede wireless business com 14 pontos de acesso num edif\u00edcio em Lisboa\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Os SSAP voltam a confiar na DataRoad: 14 pontos de acesso wireless, bastidor, firewall e gest\u00e3o da rede com alarm\u00edstica, depois de v\u00e1rios projetos de rede em Lisboa, \u00c9vora, Aljubarrota e S\u00e3o Pedro do Sul.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.dataroad.pt\/fr\/redes-wireless-instalacao\/ssap-rede-wireless-business-14-pontos-acesso\/\" aria-label=\"Read more about Servi\u00e7os Sociais da Administra\u00e7\u00e3o P\u00fablica voltam a escolher a DataRoad para instala\u00e7\u00e3o de uma rede wireless business com 14 pontos de acesso num edif\u00edcio em Lisboa\" tabindex=\"-1\" >\n\t\t\tLer Mais ... \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-33637 post type-post status-publish format-standard has-post-thumbnail hentry category-it-unlimited-servicos-informatica tag-noticia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/france-affiches-auditoria-it-consultadoria-informatica\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"225\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/09\/france-affiches-angelina-fontana-1984-1-300x225.jpg?wsr\" class=\"attachment-medium size-medium wp-image-33644 lazyload\" alt=\"Recorte de imprensa de 1984 com Angelina Fontana, fundadora da imprimerie France Affiches\" data-srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/09\/france-affiches-angelina-fontana-1984-1-300x225.jpg 300w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/09\/france-affiches-angelina-fontana-1984-1-1024x767.jpg 1024w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/09\/france-affiches-angelina-fontana-1984-1-768x575.jpg 768w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/09\/france-affiches-angelina-fontana-1984-1-16x12.jpg 16w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/09\/france-affiches-angelina-fontana-1984-1.jpg 1200w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/225;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/france-affiches-auditoria-it-consultadoria-informatica\/\" >\n\t\t\t\tFrance Affiches em Paris escolhe a DataRoad para auditoria de IT e consultadoria inform\u00e1tica em 2 localiza\u00e7\u00f5es em Paris\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>A France Affiches escolheu a DataRoad para uma auditoria de IT completa \u00e0 rede e aos sistemas. O trabalho \u00e9 feito em Paris, na sede do grupo.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/france-affiches-auditoria-it-consultadoria-informatica\/\" aria-label=\"Read more about France Affiches em Paris escolhe a DataRoad para auditoria de IT e consultadoria inform\u00e1tica em 2 localiza\u00e7\u00f5es em Paris\" tabindex=\"-1\" >\n\t\t\tLer Mais ... \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32819 post type-post status-publish format-standard has-post-thumbnail hentry category-it-unlimited-servicos-informatica tag-noticia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/empresas-internacionais-embaixadas-escolhem-dataroad\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"300\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-300x300.png?wsr\" class=\"attachment-medium size-medium wp-image-27002 lazyload\" alt=\"DataRoad IT logo on a dark gradient background with red accents and the motto &#039;WE DO IT RIGHT&#039; below the name.\" data-srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-300x300.png 300w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-1024x1024.png 1024w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-150x150.png 150w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-768x768.png 768w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-700x700.png 700w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-450x450.png 450w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-106x106.png 106w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-560x560.png 560w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1-80x80.png 80w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/dataroad_profile_pic_1.png 1200w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/empresas-internacionais-embaixadas-escolhem-dataroad\/\" >\n\t\t\t\tEmbaixadas, organismos internacionais e empresas de prest\u00edgio escolhem a DataRoad em Portugal\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Embaixada da Coreia, Consulado do Brasil, DCIAP, Grupo Mitrelli, Harlan &#038; Poston, ReStream, Forward College, beQom \u2014 os projetos que fazem da DataRoad o parceiro de IT de organiza\u00e7\u00f5es internacionais em Portugal.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.dataroad.pt\/fr\/it-unlimited-servicos-informatica\/empresas-internacionais-embaixadas-escolhem-dataroad\/\" aria-label=\"Read more about Embaixadas, organismos internacionais e empresas de prest\u00edgio escolhem a DataRoad em Portugal\" tabindex=\"-1\" >\n\t\t\tLer Mais ... \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"26\" data-next-page=\"https:\/\/www.dataroad.pt\/fr\/wp-json\/wp\/v2\/pages\/29665\/page\/2\/\"><\/div>\n\t\t\t\t<nav class=\"elementor-pagination\" aria-label=\"Pagination\">\n\t\t\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-saf5c23b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"saf5c23b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-saf5c23c\" data-id=\"saf5c23c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-saf5c23d elementor-widget elementor-widget-sectiontitle\" data-id=\"saf5c23d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>Falar Connosco j\u00e1<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Formul\u00e1rio de Contacto<\/h3>\r\n\t\t\t\t    <h2><span><\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Pe\u00e7a uma proposta \u00e0 DataRoad. tratamos do resto com uma resposta r\u00e1pida e clara de forma a apoiar as necessidades da sua empresa.\n<br><br>\nConte-nos o que precisa. Suporte inform\u00e1tico, instala\u00e7\u00e3o de redes, ciberseguran\u00e7a, mudan\u00e7a de escrit\u00f3rio ou simplesmente uma segunda opini\u00e3o sobre a sua infraestrutura IT \u2014 estamos aqui para ajudar.\n<br><br>\nPreencha o formul\u00e1rio e um t\u00e9cnico especializado entra em contacto consigo no pr\u00f3prio dia.<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-saf5c23e elementor-widget elementor-widget-shortcode\" data-id=\"saf5c23e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1086-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1086\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/29665#wpcf7-f1086-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1086\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1086-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAEIDQjY4gRHlgXvx\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"assunto\" \/>\n<div class=\"dr-fc\">\n\t<div class=\"dr-fc-form\">\n\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"zc_gad\" value=\"\" type=\"hidden\" name=\"zc_gad\" \/>\n\t\t<p class=\"dr-fc-aviso\"><strong>S\u00f3 empresas, sempre em contrato.<\/strong> N\u00e3o fazemos trabalhos avulso nem subcontrata\u00e7\u00e3o.\n\t\t<\/p>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nome\">Nome<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub\" autocomplete=\"name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"O seu nome\" value=\"\" type=\"text\" name=\"sub\" autocomplete=\"name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-empresa\">Empresa<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-empresa\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nome da empresa\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-email\">Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub2\" autocomplete=\"email\" inputmode=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email dr-f\" id=\"dr-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"nome@empresa.pt\" value=\"\" type=\"email\" name=\"sub2\" autocomplete=\"email\" inputmode=\"email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-tel\">Telefone<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel dr-f\" id=\"dr-tel\" aria-invalid=\"false\" placeholder=\"+351 000 000 000\" value=\"\" type=\"tel\" name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-c\">\n\t\t\t<p><label for=\"dr-motivo\">Assunto<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><select class=\"wpcf7-form-control wpcf7-select dr-f\" id=\"dr-motivo\" aria-invalid=\"false\" name=\"motivo\"><option value=\"\">Selecione o que precisa<\/option><option value=\"Suporte e helpdesk (aven\u00e7a IT Unlimited)\">Suporte e helpdesk (aven\u00e7a IT Unlimited)<\/option><option value=\"Redes, cablagem e WiFi\">Redes, cablagem e WiFi<\/option><option value=\"Ciberseguran\u00e7a e backups\">Ciberseguran\u00e7a e backups<\/option><option value=\"Microsoft 365 e cloud\">Microsoft 365 e cloud<\/option><option value=\"Mudan\u00e7a de escrit\u00f3rio\">Mudan\u00e7a de escrit\u00f3rio<\/option><option value=\"Videovigil\u00e2ncia e central telef\u00f3nica\">Videovigil\u00e2ncia e central telef\u00f3nica<\/option><option value=\"Mudar de empresa de IT\">Mudar de empresa de IT<\/option><option value=\"Outro assunto\">Outro assunto<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-c\">\n\t\t\t<p><label for=\"dr-msg\">Mensagem<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"placeholder\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea dr-f\" id=\"dr-msg\" aria-invalid=\"false\" placeholder=\"Descreva a sua necessidade \u2014 quantos postos tem, que sistemas usa, qual o problema.\" name=\"placeholder\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-rgpd\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"aceito\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceito\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Li e aceito a <a href=\"\/politica-de-privacidade\/\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica de Privacidade<\/a> e autorizo o contacto da DataRoad.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-acao\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner dr-fc-btn\" type=\"submit\" value=\"Pedir proposta\" \/><span class=\"dr-fc-nota\">Resposta no pr\u00f3prio dia \u00fatil. Sem compromisso.<\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<aside class=\"dr-fc-lado\">\n\t\t<p><span class=\"dr-fc-tag\">Resposta r\u00e1pida<\/span>\n\t\t<\/p>\n\t\t<h3>Prefere falar j\u00e1 com algu\u00e9m?\n\t\t<\/h3>\n\t\t<p class=\"dr-fc-sub\"><strong>Servi\u00e7os Business, exclusivamente para empresas.<\/strong> Equipa pr\u00f3pria, com sede em Alfragide e assist\u00eancia em todo o pa\u00eds \u2014 ligue e fale com um t\u00e9cnico, n\u00e3o com um call center.\n\t\t<\/p>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Telefone<\/b><a href=\"tel:+351211459950\">+351 211 459 950<\/a><em>Dias \u00fateis, 9h30\u201313h00 e 14h00\u201318h30<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 4h16v16H4z\"\/><path d=\"m4 6 8 6 8-6\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Email<\/b><a href=\"mailto:sales@dataroad.pt\">sales@dataroad.pt<\/a><em>Propostas e novos projetos<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 1 1 18 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Onde estamos<\/b><span class=\"dr-fc-v\">Alfragide<\/span><em>Assist\u00eancia em todo o pa\u00eds<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Urg\u00eancias<\/b><span class=\"dr-fc-v\">Suporte 24\/7<\/span><em>Para clientes com contrato Premium 365 IT Unlimited<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-stats\">\n\t\t\t<div>\n\t\t\t\t<p><b>11+<\/b><span>anos<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>232<\/b><span>empresas<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>SLA<\/b><span>por contrato<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<p class=\"dr-fc-nota\">Trabalhamos apenas com empresas, em regime de contrato \u2014 n\u00e3o fazemos assist\u00eancia a particulares.\n\t\t<\/p>\n\t<\/aside>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Helpdesk dedicado \u00e0s empresas Equipa certificada, resposta m\u00e9dia inferior a 2 horas Todos os pedidos registados e medidos por SLA Leia Mais &#8230; Portal de clientes 24\/7 Abra e acompanhe pedidos em tempo real Hist\u00f3rico e documenta\u00e7\u00e3o da sua empresa, sempre acess\u00edveis Leia Mais &#8230; Pedidos por ticket Portal, e-mail ou telefone \u2014 tudo registado [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":25891,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-29665","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Embaixadas, consulados e organismos internacionais confiam \u00e0 DataRoad o suporte inform\u00e1tico e as redes em Portugal. 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