{"id":4453,"date":"2018-10-19T08:05:55","date_gmt":"2018-10-19T08:05:55","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=4453"},"modified":"2026-10-17T11:12:42","modified_gmt":"2026-10-17T11:12:42","slug":"impulso-portugal-soporte-ilimitado-monitorizacion","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/es\/it-unlimited-servicos-informatica\/boost-portugal-suporte-unlimited-monitorizacao\/","title":{"rendered":"Boost Portugal: asistencia IT Unlimited y supervisi\u00f3n"},"content":{"rendered":"<p><strong>Boost Portugal: asistencia IT Unlimited y supervisi\u00f3n<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">2 min de lectura \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">En este art\u00edculo<\/p>\n<ol>\n<li><a href=\"#s-sobre-a-boost-portugal\">Acerca de Boost Portugal<\/a><\/li>\n<li><a href=\"#s-servicos-informaticos-prestados\">Servicios inform\u00e1ticos prestados<\/a><\/li>\n<li><a href=\"#s-porque-e-que-a-redundancia-de-internet-importa-num\">Por qu\u00e9 importa la redundancia de internet en una operaci\u00f3n multimarca<\/a><\/li>\n<li><a href=\"#s-beneficios-para-o-cliente\">Beneficios para el cliente<\/a><\/li>\n<\/ol>\n<\/div>\n<p>Nuestra <strong>Boost Portugal<\/strong> eligi\u00f3 a DataRoad para garantizar el soporte inform\u00e1tico permanente a trav\u00e9s del servicio <strong>IT Unlimited<\/strong>, con un contrato anual de asistencia mensual y monitorizaci\u00f3n continua de todos sus sistemas de informaci\u00f3n.<\/p>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Ficha del proyecto<\/p>\n<dl>\n<dt>Cliente<\/dt>\n<dd>Boost Portugal<\/dd>\n<dt>Sector<\/dt>\n<dd>Empresas y oficinas<\/dd>\n<dt>Intervenci\u00f3n<\/dt>\n<dd>Red inal\u00e1mbrica empresarial \u00b7 Servidores e infraestructura \u00b7 Soporte TI Ilimitado \u00b7 Comunicaciones VoIP<\/dd>\n<dt>A\u00f1o<\/dt>\n<dd>2018<\/dd>\n<\/dl>\n<\/div>\n<h2 id=\"s-sobre-a-boost-portugal\">Acerca de Boost Portugal<\/h2>\n<p>Boost Portugal es una empresa que a\u00fana proyectos innovadores de animaci\u00f3n tur\u00edstica, medios de transporte alternativos y tecnolog\u00eda. Desde 2008 ha construido varias marcas de \u00e9xito, dinamizando el turismo en Portugal, Espa\u00f1a y en los EE. UU. \u2014 empezando por la marca GoCar, los conocidos triciclos amarillos descapotables de Lisboa, y expandi\u00e9ndose despu\u00e9s a segways, bicicletas el\u00e9ctricas, scooters, buggies, tecnolog\u00eda interactiva, tuk tuks el\u00e9ctricos y juegos de escape en vivo.<\/p>\n<p>La empresa opera hoy en Lisboa, Oporto, Duero y Madrid, con tecnolog\u00eda utilizada tambi\u00e9n en Barcelona, San Francisco, Miami y San Diego, gestionando 12 marcas de animaci\u00f3n tur\u00edstica y alcanzando a m\u00e1s de 600.000 personas al a\u00f1o en todo el mundo.<\/p>\n<h2 id=\"s-servicos-informaticos-prestados\">Servicios inform\u00e1ticos prestados<\/h2>\n<p>Dada la escala internacional y la naturaleza multimarca de la operaci\u00f3n de Boost Portugal, el soporte inform\u00e1tico necesita cubrir desde el soporte directo a los usuarios hasta la infraestructura cr\u00edtica de comunicaciones y presencia en l\u00ednea:<\/p>\n<ul>\n<li>Soporte inform\u00e1tico permanente a los usuarios;<\/li>\n<li>Implementaci\u00f3n de soluciones de respaldo;<\/li>\n<li>Soporte y mantenimiento de central telef\u00f3nica IP-PBX (VoIP);<\/li>\n<li>Redundancia en el acceso a internet, con conmutaci\u00f3n por error y agregaci\u00f3n de enlaces;<\/li>\n<li>Instalaci\u00f3n y configuraci\u00f3n de redes inform\u00e1ticas y redes inal\u00e1mbricas;<\/li>\n<li>Servicios de alojamiento de sitios web y registro de dominios;<\/li>\n<li>Monitorizaci\u00f3n remota, sistemas de alarmas y reporte de disponibilidad;<\/li>\n<li>Gesti\u00f3n de servicios de escritorio remoto y VPNs.<\/li>\n<\/ul>\n<h2 id=\"s-porque-e-que-a-redundancia-de-internet-importa-num\">Por qu\u00e9 importa la redundancia de internet en una operaci\u00f3n multimarca<\/h2>\n<p>Una empresa con 12 marcas activas en varias ciudades depende de reservas en l\u00ednea, comunicaci\u00f3n con clientes y sistemas de gesti\u00f3n que no pueden parar. Una soluci\u00f3n de conmutaci\u00f3n por error con agregaci\u00f3n de enlaces garantiza que, si una conexi\u00f3n a internet falla, la operaci\u00f3n contin\u00faa a trav\u00e9s de una conexi\u00f3n secundaria, sin interrupci\u00f3n perceptible.<\/p>\n<p>Combinado con copias de seguridad regulares y el alojamiento gestionado de los sitios web de la empresa, este modelo reduce significativamente el riesgo de p\u00e9rdida de reservas o de indisponibilidad de las plataformas digitales que sustentan el negocio.<\/p>\n<h2 id=\"s-beneficios-para-o-cliente\">Beneficios para el cliente<\/h2>\n<ul>\n<li>Continuidad de acceso a internet incluso en caso de fallo de una conexi\u00f3n;<\/li>\n<li>Comunicaciones internas y con clientes respaldadas por central IP-PBX gestionada;<\/li>\n<li>Sitios y dominios gestionados de forma centralizada por un \u00fanico socio;<\/li>\n<li>Soporte remoto permanente, adecuado para una operaci\u00f3n con presencia en varias ciudades.<\/li>\n<\/ul>\n<p>Agradecemos a Boost Portugal su elecci\u00f3n por los servicios inform\u00e1ticos especializados en TI de DataRoad.<br \/>\n<!-- dr-relacionados --><\/p>\n<h2>Otros proyectos de DataRoad<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/es\/servicios-de-informatica-ilimitados\/contratos-publicos-para-entidades-publicas\/\">24 contratos p\u00fablicos: RTP, Instituto Superior T\u00e9cnico, Facultad de Medicina de Lisboa y SSAP seleccionan a DataRoad para soporte inform\u00e1tico y gesti\u00f3n y instalaci\u00f3n de redes inform\u00e1ticas<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/es\/servicios-de-informatica-ilimitados\/france-affiches-auditoria-ti-consultoria-informatica\/\">Francia Affiches en Par\u00eds elige a DataRoad para la auditor\u00eda de TI y la consultor\u00eda inform\u00e1tica en 2 ubicaciones en Par\u00eds<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/es\/servicios-de-informatica-ilimitados\/empresas-internacionales-embajadas-eligen-dataroad\/\">Embajadas, organismos internacionales y empresas de prestigio eligen a DataRoad en Portugal<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/es\/servicios-de-informatica-ilimitados\/sitio-dataroad-cinco-lenguas-empresas-internacionales\/\">DataRoad lanza el sitio web en cinco idiomas para apoyar a empresas internacionales en Portugal e internacionalmente en servicios de MSP de servicios inform\u00e1ticos premium<\/a><\/li>\n<\/ul>\n<p>Consulte todos los <a href=\"https:\/\/www.dataroad.pt\/es\/casos-de-exito\/\">Casos de \u00e9xito de DataRoad<\/a> e as <a href=\"https:\/\/www.dataroad.pt\/es\/noticias\/\">Noticias y proyectos<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>\u00bfSab\u00eda que los problemas inform\u00e1ticos pueden ser detectados antes de causar impacto?<\/strong> DataRoad ofrece monitoreo 24\/7 (Premium 365) de su infraestructura, con detecci\u00f3n y respuesta inmediatas. <a href=\"https:\/\/www.dataroad.pt\/es\/empresa-informatica\/\">Descubra m\u00e1s sobre nuestra monitorizaci\u00f3n IT<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/es\/instalacion-de-redes-inalambricas\/\"><span class=\"dr-t\">\u00bfNecesitas una red wifi empresarial que no falle?<\/span><span class=\"dr-s\">Estudio de cobertura, WiFi 6 y WiFi 7, red aislada para visitantes y gesti\u00f3n centralizada.<\/span><span class=\"dr-b\">Ver servicio<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad: asistencia inform\u00e1tica permanente para empresas<\/h2>\n<p>Nuestra <strong>DataRoad<\/strong> es una <strong>empresa premium de servicios inform\u00e1ticos gestionados (MSP)<\/strong>, Con sede en Alfragide y asistencia en todo el pa\u00eds. Desde hace 11 a\u00f1os garantiza la infraestructura de TI de organizaciones que no pueden parar \u2014 organismos p\u00fablicos, embajadas, hoteles, cl\u00ednicas y empresas exigentes \u2014 con un equipo t\u00e9cnico certificado, una supervisi\u00f3n permanente y un modelo de soporte ilimitado, el <strong>IT Unlimited<\/strong>. Son 232 clientes con contrato y la certificaci\u00f3n Top 5% PME, otorgada por scoring.pt.<\/p>\n<p>No <strong>soporte inform\u00e1tico<\/strong>, Con DataRoad, la empresa se encarga de toda la inform\u00e1tica: servicio de asistencia t\u00e9cnica con sistema de tickets, asistencia remota y presencial, gesti\u00f3n de servidores y Microsoft 365, copias de seguridad, ciberseguridad y monitorizaci\u00f3n proactiva.<\/p>\n<h2>Servicios de DataRoad<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/es\/servicios-de-informatica-ilimitados\/soporte-informatico-ilimitado\/\">IT Unlimited \u2014 soporte inform\u00e1tico ilimitado<\/a><\/strong>: asistencia ilimitada por una cuota fija, con supervisi\u00f3n permanente y alarma.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/es\/soporte-informatico-empresas\/\">Soporte inform\u00e1tico para empresas<\/a><\/strong>: helpdesk con sistema de tickets y tiempos de respuesta definidos.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/es\/redes-de-cableado-informatico\/\">Redes inform\u00e1ticas y cableado estructurado<\/a><\/strong>: dise\u00f1o, instalaci\u00f3n y certificaci\u00f3n.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/es\/instalacion-de-redes-inalambricas\/\">Redes inal\u00e1mbricas para empresas<\/a><\/strong>Estudio de cobertura, Wi-Fi 6 y Wi-Fi 7, gesti\u00f3n centralizada.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/es\/cortafuegos-seguridad-informatica\/\">Ciberseguridad y cortafuegos<\/a><\/strong>: protecci\u00f3n perimetral y accesos remotos seguros.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/es\/informatica-del-sector-publico\/\">Inform\u00e1tica para el sector p\u00fablico<\/a><\/strong>Experiencia con ocho entidades p\u00fablicas y con las normas de contrataci\u00f3n p\u00fablica.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Ponte en contacto con DataRoad<\/p>\n<p class=\"dr-d\">\u00bfEst\u00e1 pensando en cambiar de central telef\u00f3nica o en unificar fijo y m\u00f3vil en un solo sistema? Evaluamos lo que tiene y le presentamos una propuesta sin compromiso.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Tel\u00e9fono<\/span><span class=\"dr-v\">351 +351 211 459 950<\/span><span class=\"dr-n\">Llamada a la red fija nacional portuguesa<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Correo electr\u00f3nico<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Env\u00edanos tu pedido<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/es\/central-telefonica-ippbx\/\">Solicitar una propuesta de VoIP\u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Soporte inform\u00e1tico permanente y supervisi\u00f3n de los servidores de Boost Portugal, a cargo de DataRoad. Descubre IT Unlimited.<\/p>","protected":false},"author":1,"featured_media":3499,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72],"tags":[213,97,95,214,81,94],"class_list":["post-4453","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","tag-caso-de-sucesso","tag-contrato-informatica-assistencia","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-assistencia-informatica-e-redes-informatica","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"A Boost Portugal confia \u00e0 DataRoad o suporte inform\u00e1tico IT Unlimited com monitoriza\u00e7\u00e3o permanente. 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