{"id":7209,"date":"2022-08-25T15:33:55","date_gmt":"2022-08-25T15:33:55","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=7209"},"modified":"2026-10-03T21:53:41","modified_gmt":"2026-10-03T21:53:41","slug":"up-portugal-chooses-dataroad-it-support","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/en\/it-unlimited-servicos-informatica\/up-portugal-escolhe-dataroad-suporte-informatico\/","title":{"rendered":"UP Portugal Chooses DataRoad for Comprehensive IT Support under an \u201cIT Unlimited\u201d Contract\u201d"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\">3-minute read DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">In this article<\/p>\n<ol>\n<li><a href=\"#s-dataroad-escolhida-para-fornecer-suporte-informati\">DataRoad escolhida para fornecer suporte inform\u00e1tico mensal IT\u2026<\/a><\/li>\n<li><a href=\"#s-suporte-informatica-total-seguranca-fiabilidade-e-\">Total IT support: security, reliability and immediate response<\/a><\/li>\n<li><a href=\"#s-up-portugal-quem-e-e-por-que-razao-escolheu-a-data\">UP Portugal: quem \u00e9 e por que raz\u00e3o escolheu a DataRoad<\/a><\/li>\n<li><a href=\"#s-porque-a-dataroad-e-a-escolha-certa\">Porque a DataRoad \u00e9 a escolha certa?<\/a><\/li>\n<li><a href=\"#s-o-objetivo-sistemas-sempre-ativos-clientes-sempre-\">O objetivo: sistemas sempre ativos, clientes sempre produtivos<\/a><\/li>\n<li><a href=\"#s-dataroad-ti-que-nao-param-suporte-que-nunca-falha\">DataRoad \u2013 TI que n\u00e3o param. Suporte que nunca falha.<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Project details<\/p>\n<dl>\n<dt>Client<\/dt>\n<dd>UP Portugal<\/dd>\n<dt>Sector<\/dt>\n<dd>Companies and offices<\/dd>\n<dt>Intervention<\/dt>\n<dd>Business wireless networks \u00b7 Firewalls and security \u00b7 Servers and infrastructure \u00b7 IT Unlimited support<\/dd>\n<dt>Year<\/dt>\n<dd>2022<\/dd>\n<\/dl>\n<\/div>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-dataroad-escolhida-para-fornecer-suporte-informati\">DataRoad escolhida para fornecer suporte inform\u00e1tico mensal IT \u201cUnlimited\u201d \u00e0 UP Portugal \u2013 desempenho m\u00e1ximo, zero falhas, TI sempre operacionais<\/h2>\n<p>A <strong>DataRoad<\/strong> was once again recognised as a centre of excellence technology partner, being <strong>elected by UP Portugal<\/strong> to ensure all services are provided by <strong>IT support, monthly IT assistance and information systems management<\/strong> through the contract <strong>IT \u201cUnlimited\u201d<\/strong>.<\/p>\n<p>With this annual contract, DataRoad will ensure a <strong>continuous, proactive and unlimited IT support<\/strong>, ensuring total system stability, user productivity, and the security of the entire UP Portugal technological infrastructure.<\/p>\n<p>This choice reinforces DataRoad's position as <strong>one of the most comprehensive and competitive MSPs (Managed Service Providers) on the market<\/strong>, capable of ensuring 24\/7 IT operations for businesses that cannot afford downtime.<\/p>\n<hr \/>\n<h2 id=\"s-suporte-informatica-total-seguranca-fiabilidade-e-\">Total IT support: security, reliability and immediate response<\/h2>\n<p>DataRoad will permanently manage the entire digital ecosystem of UP Portugal, including:<\/p>\n<h3><strong>Job retention support<\/strong><\/h3>\n<ul>\n<li>Computer, software and critical application support<\/li>\n<li>Rapid technical troubleshooting<\/li>\n<li>Performance and security optimisation<\/li>\n<\/ul>\n<h3><strong>Wireless network and connectivity management<\/strong><\/h3>\n<ul>\n<li>Continuous network monitoring<\/li>\n<li>Coverage guarantee, stability and speed<\/li>\n<li>Immediate intervention in network failures<\/li>\n<\/ul>\n<h3><strong>Print management and support<\/strong><\/h3>\n<ul>\n<li>Printer troubleshooting<\/li>\n<li>Network settings and optimisations<\/li>\n<li>Minimisation of operational downtime<\/li>\n<\/ul>\n<h3><strong>Servers and critical infrastructure<\/strong><\/h3>\n<ul>\n<li>Continuous server monitoring<\/li>\n<li>Fault correction, updates and preventive maintenance<\/li>\n<li>Availability and performance guarantee<\/li>\n<\/ul>\n<h3><strong>24\/7 monitoring + Intelligent alarm systems + Reporting<\/strong><\/h3>\n<p>With the service <strong>IT Unlimited Premium<\/strong>, UP Portugal now has:<\/p>\n<ul>\n<li>Continuous monitoring 365 days a year<\/li>\n<li>Advanced alarm systems for early fault detection<\/li>\n<li>Periodic availability and performance reports<\/li>\n<li>Immediate remote and on-site support<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-up-portugal-quem-e-e-por-que-razao-escolheu-a-data\">UP Portugal: quem \u00e9 e por que raz\u00e3o escolheu a DataRoad<\/h2>\n<p>UP Portugal is a dynamic and growing company that requires <strong>stable, fast and secure technological infrastructures<\/strong> to ensure daily productivity.<br \/>\nThe decision to trust DataRoad demonstrates the appreciation of:<\/p>\n<ul>\n<li>of the quality of our services,<\/li>\n<li>of the agility of our teams,<\/li>\n<li>and our ability to deliver results without interruption.<\/li>\n<\/ul>\n<p>We thank UP Portugal for trusting our experience and our solutions <strong>IT consultancy<\/strong>, <strong>monthly IT support<\/strong> e <strong>computer network management<\/strong>.<\/p>\n<hr \/>\n<h2 id=\"s-porque-a-dataroad-e-a-escolha-certa\">Porque a DataRoad \u00e9 a escolha certa?<\/h2>\n<p>Simple: <strong>We are specialists, certified and tireless in delivering results.<\/strong><\/p>\n<p>DataRoad stands out in the market for its combination of:<\/p>\n<h3>Know-how certificado<\/h3>\n<p>Technicians with certifications from world-leading manufacturers.<\/p>\n<h3>Experi\u00eancia acumulada em centenas de projetos<\/h3>\n<p>From computer networks to servers, IT support and digital security.<\/p>\n<h3>Servi\u00e7os geridos TI (MSP) de alto desempenho<\/h3>\n<p>With 24\/7, 365-day support models, continuous monitoring and proactive intervention.<\/p>\n<h3>Equipa altamente especializada<\/h3>\n<p>Always ready to resolve, optimise and anticipate issues before they affect the client.<\/p>\n<hr \/>\n<h2 id=\"s-o-objetivo-sistemas-sempre-ativos-clientes-sempre-\">O objetivo: sistemas sempre ativos, clientes sempre produtivos<\/h2>\n<p>DataRoad's mission is clear:<\/p>\n<p><strong>deliver IT support services and IT consultancy that exceed all expectations, efficiently, cost-effectively and flawlessly.<\/strong><\/p>\n<p>Under the contract <strong>IT Unlimited<\/strong>, we guarantee:<\/p>\n<ul>\n<li>Zero unexpected stops<\/li>\n<li>Immediate response<\/li>\n<li>Continuous monitoring<\/li>\n<li>Enhanced security<\/li>\n<li>Professional management of all IT infrastructure<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-dataroad-ti-que-nao-param-suporte-que-nunca-falha\">DataRoad \u2013 TI que n\u00e3o param. Suporte que nunca falha.<\/h2>\n<p>Our wide range of skills makes us an indispensable partner for any organisation looking to:<\/p>\n<ul>\n<li>Robust computer networks<\/li>\n<li>Specialist IT support<\/li>\n<li>Strategic IT consultancy<\/li>\n<li>Managed services with total transparency<\/li>\n<li>Active monitoring and maintenance of systems<\/li>\n<\/ul>\n<p>With DataRoad, UP Portugal gains an ally that <strong>secure the present and prepare for the future<\/strong>.<\/p>\n<\/div>\n<p><!-- dr-relacionados --><\/p>\n<h2>Outros projetos da DataRoad<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/contratos-publicos-dataroad-entidades-publicas\/\">24 contratos p\u00fablicos: RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa e SSAP escolhem a DataRoad para suporte inform\u00e1tico e gest\u00e3o e instala\u00e7\u00e3o de redes inform\u00e1ticas<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/france-affiches-auditoria-it-consultadoria-informatica\/\">France Affiches em Paris escolhe a DataRoad para auditoria de IT e consultadoria inform\u00e1tica em 2 localiza\u00e7\u00f5es em Paris<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/international-companies-and-embassies-choose-dataroad\/\">Embassies, international organisations and prestigious companies choose DataRoad in Portugal<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/site-dataroad-five-languages-international-companies\/\">DataRoad lan\u00e7a o site em cinco l\u00ednguas para apoiar empresas Internacionais em Portugal e Internacionalmente em Servi\u00e7os IT Premium MSP<\/a><\/li>\n<\/ul>\n<p>Veja todos os <a href=\"https:\/\/www.dataroad.pt\/en\/success-stories\/\">casos de sucesso da DataRoad<\/a> and is <a href=\"https:\/\/www.dataroad.pt\/en\/news\/\">not\u00edcias e projetos<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Do you need reliable IT support?<\/strong> DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. <a href=\"https:\/\/www.dataroad.pt\/en\/it-services-company-2\/\">Find out about our IT support services<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\"><span class=\"dr-t\">Do you need reliable business Wi-Fi?<\/span><span class=\"dr-s\">Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span><span class=\"dr-b\">See service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 ongoing IT support for businesses<\/h2>\n<p>A <strong>DataRoad<\/strong> it is a <strong>empresa premium de servi\u00e7os inform\u00e1ticos geridos (MSP)<\/strong>, com sede em Alfragide e assist\u00eancia em todo o pa\u00eds. H\u00e1 11 anos que assegura a infraestrutura de IT de organiza\u00e7\u00f5es que n\u00e3o podem parar \u2014 organismos p\u00fablicos, embaixadas, hot\u00e9is, cl\u00ednicas e empresas exigentes \u2014 com equipa t\u00e9cnica certificada, monitoriza\u00e7\u00e3o permanente e um modelo de suporte ilimitado, o <strong>IT Unlimited<\/strong>. S\u00e3o 232 clientes com contrato e a certifica\u00e7\u00e3o Top 5% PME, atribu\u00edda pela scoring.pt.<\/p>\n<p>No <strong>IT support<\/strong>, a DataRoad assume a inform\u00e1tica da empresa por inteiro: helpdesk com sistema de tickets, assist\u00eancia remota e no local, gest\u00e3o de servidores e Microsoft 365, c\u00f3pias de seguran\u00e7a, ciberseguran\u00e7a e monitoriza\u00e7\u00e3o proativa.<\/p>\n<h2>DataRoad Services<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/unlimited-it-support\/\">IT Unlimited \u2014 suporte inform\u00e1tico ilimitado<\/a><\/strong>: assist\u00eancia ilimitada por mensalidade fixa, com monitoriza\u00e7\u00e3o permanente e alarm\u00edstica.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-support-for-businesses-5\/\">IT support for businesses<\/a><\/strong>: helpdesk com sistema de tickets e tempos de resposta definidos.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/networks-and-it-cabling\/\">Computer networks and structured cabling<\/a><\/strong>: projeto, instala\u00e7\u00e3o e certifica\u00e7\u00e3o.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\">Enterprise wireless networks<\/a><\/strong>: estudo de cobertura, Wi-Fi 6 e Wi-Fi 7, gest\u00e3o centralizada.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/firewalls-it-security\/\">Cybersecurity and firewalls<\/a><\/strong>: prote\u00e7\u00e3o perimetral e acessos remotos seguros.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/public-sector-it\/\">Inform\u00e1tica para o setor p\u00fablico<\/a><\/strong>: experi\u00eancia com oito entidades p\u00fablicas e com as regras da contrata\u00e7\u00e3o p\u00fablica.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Get in touch with DataRoad<\/p>\n<p class=\"dr-d\">Do you need to upgrade your servers or rethink your infrastructure? We\u2019ll analyse your current setup and provide you with a no-obligation quote.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telephone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">call to the national landline network<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Please send us your order<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/en\/computer-networks-desktops\/\">Request a quote \u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>UP Portugal has chosen DataRoad to provide comprehensive IT support under an IT Unlimited contract. Find out what\u2019s included.<\/p>","protected":false},"author":1,"featured_media":7218,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72],"tags":[87,213,95,214,81],"class_list":["post-7209","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","tag-avenca-servicos-informatica","tag-caso-de-sucesso","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-assistencia-informatica-e-redes-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"A UP Portugal escolhe a DataRoad para o suporte inform\u00e1tico total com o contrato IT Unlimited: helpdesk, monitoriza\u00e7\u00e3o e gest\u00e3o dos sistemas.\" \/>\n\t<meta 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