{"id":6468,"date":"2021-01-21T17:37:29","date_gmt":"2021-01-21T17:37:29","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=6468"},"modified":"2026-10-12T16:16:55","modified_gmt":"2026-10-12T16:16:55","slug":"sepleu-it-infrastructure-maintenance","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/en\/manutencao-informatica\/sepleu-infraestrutura-informatica-manutencao\/","title":{"rendered":"SEPLEU: IT infrastructure and IT Unlimited maintenance"},"content":{"rendered":"<p><strong>SEPLEU: computer infrastructure and maintenance<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">2 min read \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">In this article<\/p>\n<ol>\n<li><a href=\"#s-o-que-foi-instalado\">What has been installed<\/a><\/li>\n<li><a href=\"#s-porque-e-que-esta-combinacao-de-infraestrutura-imp\">Why this infrastructure combination matters<\/a><\/li>\n<li><a href=\"#s-manutencao-informatica-continua-com-o-it-unlimited\">Continuous IT support with IT Unlimited<\/a><\/li>\n<li><a href=\"#s-beneficios-para-o-cliente\">Benefits for the customer<\/a><\/li>\n<\/ol>\n<\/div>\n<p>Our <strong>SEPLEU \u2014 Union of Qualified Educators and Teachers<\/strong> chose DataRoad for the installation of complete IT infrastructure and monthly IT maintenance <strong>IT Unlimited<\/strong>, via an annual maintenance contract.<\/p>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Project details<\/p>\n<dl>\n<dt>Client<\/dt>\n<dd>SEPLEU<\/dd>\n<dt>Sector<\/dt>\n<dd>Companies and offices<\/dd>\n<dt>Intervention<\/dt>\n<dd>Business wireless networks \u00b7 Firewalls and security \u00b7 Servers and infrastructure \u00b7 IT Unlimited support<\/dd>\n<dt>Year<\/dt>\n<dd>2021<\/dd>\n<\/dl>\n<\/div>\n<h2 id=\"s-o-que-foi-instalado\">What has been installed<\/h2>\n<p>DataRoad implemented the trade union's entire IT infrastructure from scratch, covering servers, security, backups and connectivity:<\/p>\n<ul>\n<li><strong>Dell PowerEdge server<\/strong> with Windows Server 2019;<\/li>\n<li><strong>Active Directory<\/strong>, for centralised user and permission management;<\/li>\n<li><strong>Firewall with VPNs<\/strong>, for secure remote access;<\/li>\n<li><strong>NAS for backups<\/strong>, with additional remote offsite backups;<\/li>\n<li><strong>Wireless network<\/strong> throughout the facility;<\/li>\n<li><strong>Monitoring and alarm services<\/strong> of the infrastructure.<\/li>\n<\/ul>\n<h2 id=\"s-porque-e-que-esta-combinacao-de-infraestrutura-imp\">Why this infrastructure combination matters<\/h2>\n<p>Installing just one server does not, in itself, resolve an organisation's operational risks:<\/p>\n<ul>\n<li>without Active Directory, access management becomes decentralised and difficult to audit;<\/li>\n<li>without a firewall and VPN, remote access is exposed;<\/li>\n<li>and without a two-tier backup strategy \u2014 local NAS and remote offsite backup \u2014 data is vulnerable to hardware failures, but also to incidents that physically affect the premises, such as fire or theft.<\/li>\n<\/ul>\n<p>The infrastructure installed at SEPLEU was designed as a coherent whole, in which each component reinforces the resilience of the others.<\/p>\n<h2 id=\"s-manutencao-informatica-continua-com-o-it-unlimited\">Continuous IT support with IT Unlimited<\/h2>\n<p>Following installation, DataRoad ensures ongoing IT maintenance for the entire infrastructure through the IT Unlimited service, which includes:<\/p>\n<ul>\n<li>Permanent local, remote and telephone IT support;<\/li>\n<li>Workstation support, wireless network, printing and servers;<\/li>\n<li>Internet connectivity management;<\/li>\n<li>Monitoring, remote support, alarms and continuous reporting.<\/li>\n<\/ul>\n<h2 id=\"s-beneficios-para-o-cliente\">Benefits for the customer<\/h2>\n<ul>\n<li>Root infrastructure aligned with good security and continuity practices;<\/li>\n<li>Centralised access management via Active Directory;<\/li>\n<li>Data protection with local and remote off-site backup;<\/li>\n<li>Ongoing maintenance that prevents failures before they affect operation.<\/li>\n<\/ul>\n<p>We thank SEPLEU for choosing our IT consultancy products and services, IT support, and network management and maintenance.<br \/>\n<!-- dr-relacionados --><\/p>\n<h2>Other DataRoad projects<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/public-contracts-for-public-entities\/\">24 public contracts: RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/france-affiches-audit-it-consulting\/\">France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/international-companies-and-embassies-choose-dataroad\/\">Embassies, international organisations and prestigious companies choose DataRoad in Portugal<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/site-dataroad-five-languages-international-companies\/\">DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP<\/a><\/li>\n<\/ul>\n<p>See all <a href=\"https:\/\/www.dataroad.pt\/en\/success-stories\/\">Success stories from DataRoad<\/a> and is <a href=\"https:\/\/www.dataroad.pt\/en\/news\/\">News and projects<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Do you want IT without any surprises on your bill?<\/strong> With DataRoad\u2019s IT Unlimited, you get unlimited IT support for a fixed monthly fee. <a href=\"https:\/\/www.dataroad.pt\/en\/it-support-for-businesses-in-lisbon\/\">Find out about the IT Unlimited plan<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\"><span class=\"dr-t\">Do you need reliable business Wi-Fi?<\/span><span class=\"dr-s\">Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span><span class=\"dr-b\">See service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 ongoing IT support for businesses<\/h2>\n<p>Our <strong>DataRoad<\/strong> it is a <strong>premium managed IT services company (MSP)<\/strong>, Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop \u2014 public agencies, embassies, hotels, clinics and demanding companies \u2014 with a certified technical team, ongoing monitoring and an unlimited support model, the <strong>IT Unlimited<\/strong>. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.<\/p>\n<p>No <strong>IT support<\/strong>, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.<\/p>\n<h2>DataRoad Services<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/unlimited-it-support\/\">IT Unlimited \u2014 unlimited IT support<\/a><\/strong>: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-support-for-businesses-5\/\">IT support for businesses<\/a><\/strong>: helpdesk with a ticketing system and defined response times.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/networks-and-it-cabling\/\">Computer networks and structured cabling<\/a><\/strong>Design, installation and certification.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\">Enterprise wireless networks<\/a><\/strong>Coverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/firewalls-it-security\/\">Cybersecurity and firewalls<\/a><\/strong>: Perimeter protection and secure remote access.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/public-sector-it\/\">Information Technology for the Public Sector<\/a><\/strong>Experience with eight public entities and with the rules of public procurement.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Get in touch with DataRoad<\/p>\n<p class=\"dr-d\">Do you need to upgrade your servers or rethink your infrastructure? We\u2019ll analyse your current setup and provide you with a no-obligation quote.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telephone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">Calls to a Portuguese landline<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Please send us your order<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/en\/computer-networks-desktops\/\">Request a quote \u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>SEPLEU has chosen DataRoad to set up its IT infrastructure. Take a look at the network solution for organisations.<\/p>","protected":false},"author":1,"featured_media":6470,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72,56],"tags":[213,95,214,81],"class_list":["post-6468","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","category-manutencao-informatica","tag-caso-de-sucesso","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-assistencia-informatica-e-redes-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Infraestrutura inform\u00e1tica e manuten\u00e7\u00e3o IT Unlimited no SEPLEU. 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