{"id":5071,"date":"2019-04-22T17:37:27","date_gmt":"2019-04-22T17:37:27","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=5071"},"modified":"2026-10-17T11:12:36","modified_gmt":"2026-10-17T11:12:36","slug":"century21-oeiras-it-support-unlimited","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/en\/it-unlimited-servicos-informatica\/century21-oeiras-assistencia-informatica-unlimited\/","title":{"rendered":"Century21 Oeiras: IT support from IT Unlimited"},"content":{"rendered":"<p><strong>Century21 Oeiras: IT support from IT Unlimited<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">2 min read \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">In this article<\/p>\n<ol>\n<li><a href=\"#s-o-que-inclui-o-contrato-it-unlimited-em-oeiras\">What is included in the IT Unlimited contract in Oeiras<\/a><\/li>\n<li><a href=\"#s-porque-e-que-o-suporte-informatico-e-critico-numa-\">Why is IT support so crucial in an estate agency?<\/a><\/li>\n<li><a href=\"#s-servicos-informaticos-para-o-setor-imobiliario\">IT services for the property sector<\/a><\/li>\n<li><a href=\"#s-beneficios-para-o-cliente\">Benefits for the customer<\/a><\/li>\n<\/ol>\n<\/div>\n<p>Our <strong>Century21<\/strong> chose DataRoad to provide its monthly IT support <strong>IT Unlimited<\/strong> at the Oeiras office, under an annual support contract that ensures the continuous smooth running of the agency\u2019s information systems.<\/p>\n<h2 id=\"s-o-que-inclui-o-contrato-it-unlimited-em-oeiras\">What is included in the IT Unlimited contract in Oeiras<\/h2>\n<p>The service contracted by Century21 covers the agency\u2019s entire IT infrastructure, with a focus on availability and rapid response:<\/p>\n<ul>\n<li><strong>Ongoing IT support<\/strong> to the workplaces of all staff members;<\/li>\n<li><strong>Print and server management<\/strong>, ensuring the smooth running of day-to-day administrative and commercial processes;<\/li>\n<li><strong>Internet connectivity management<\/strong>, which is essential for property management tools and communication with clients;<\/li>\n<li><strong>Monitoring, remote support, alarm management and reporting<\/strong>, to anticipate problems before they disrupt operations.<\/li>\n<\/ul>\n<h2 id=\"s-porque-e-que-o-suporte-informatico-e-critico-numa-\">Why is IT support so crucial in an estate agency?<\/h2>\n<p>In an agency like Century21, the team relies daily on property management systems, client communication and access to sensitive documentation. An IT failure\u2014whether on a workstation, the network or the internet connection\u2014has a direct impact on the ability to respond to clients and on agent productivity.<\/p>\n<p>The IT Unlimited model was designed precisely for this scenario: instead of reacting to breakdowns, DataRoad continuously monitors the infrastructure, making it possible to identify and resolve issues before they affect office operations.<\/p>\n<h2 id=\"s-servicos-informaticos-para-o-setor-imobiliario\">IT services for the property sector<\/h2>\n<p>DataRoad supports companies in the services and property sectors with a range of services that combine a local presence with technical expertise:<\/p>\n<ul>\n<li>Ongoing IT support \u2014 on-site, remote and over the phone;<\/li>\n<li>Management of workstations, servers and printing equipment;<\/li>\n<li>IT consultancy and computer network management;<\/li>\n<li>IT security services tailored to office environments.<\/li>\n<\/ul>\n<h2 id=\"s-beneficios-para-o-cliente\">Benefits for the customer<\/h2>\n<ul>\n<li>Rapid incident response via on-site, remote and telephone support;<\/li>\n<li>Reduction in downtime through proactive monitoring;<\/li>\n<li>A specialist team certified by various manufacturers in the IT sector;<\/li>\n<li>Regular reporting on the status of the office\u2019s information systems.<\/li>\n<\/ul>\n<p>DataRoad would like to thank Century21 Oeiras for choosing our IT consultancy, IT support, and IT network management and maintenance services.<br \/>\n<!-- dr-relacionados --><\/p>\n<h2>Other DataRoad projects<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/public-contracts-for-public-entities\/\">24 public contracts: RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/france-affiches-audit-it-consulting\/\">France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/international-companies-and-embassies-choose-dataroad\/\">Embassies, international organisations and prestigious companies choose DataRoad in Portugal<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/site-dataroad-five-languages-international-companies\/\">DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP<\/a><\/li>\n<\/ul>\n<p>See all <a href=\"https:\/\/www.dataroad.pt\/en\/success-stories\/\">Success stories from DataRoad<\/a> and is <a href=\"https:\/\/www.dataroad.pt\/en\/news\/\">News and projects<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Do you need reliable IT support?<\/strong> DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. <a href=\"https:\/\/www.dataroad.pt\/en\/it-services-company-2\/\">Find out about our IT support services<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/en\/firewalls-it-security\/\"><span class=\"dr-t\">Protect your company\u2019s network<\/span><span class=\"dr-s\">Enterprise firewall, traffic segmentation and threat mitigation, managed by DataRoad.<\/span><span class=\"dr-b\">See service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 ongoing IT support for businesses<\/h2>\n<p>Our <strong>DataRoad<\/strong> it is a <strong>premium managed IT services company (MSP)<\/strong>, Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop \u2014 public agencies, embassies, hotels, clinics and demanding companies \u2014 with a certified technical team, ongoing monitoring and an unlimited support model, the <strong>IT Unlimited<\/strong>. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.<\/p>\n<p>No <strong>IT support<\/strong>, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.<\/p>\n<h2>DataRoad Services<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/unlimited-it-support\/\">IT Unlimited \u2014 unlimited IT support<\/a><\/strong>: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-support-for-businesses-5\/\">IT support for businesses<\/a><\/strong>: helpdesk with a ticketing system and defined response times.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/networks-and-it-cabling\/\">Computer networks and structured cabling<\/a><\/strong>Design, installation and certification.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\">Enterprise wireless networks<\/a><\/strong>Coverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/firewalls-it-security\/\">Cybersecurity and firewalls<\/a><\/strong>: Perimeter protection and secure remote access.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/public-sector-it\/\">Information Technology for the Public Sector<\/a><\/strong>Experience with eight public entities and with the rules of public procurement.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Get in touch with DataRoad<\/p>\n<p class=\"dr-d\">Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We\u2019ll assess your situation and provide you with a no-obligation quote.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telephone<\/span><span class=\"dr-v\">351 +351 211 459 950<\/span><span class=\"dr-n\">Calls to a Portuguese landline<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Please send us your order<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/en\/contacts\/\">Contact DataRoad\u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Ongoing IT support from DataRoad to Century21 Oeiras under the IT Unlimited contract. Find out what the service includes.<\/p>","protected":false},"author":1,"featured_media":5086,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72],"tags":[213,95,214,94],"class_list":["post-5071","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","tag-caso-de-sucesso","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"A Century21 Oeiras confia \u00e0 DataRoad a assist\u00eancia inform\u00e1tica com o contrato IT Unlimited: suporte, monitoriza\u00e7\u00e3o e manuten\u00e7\u00e3o preventiva.\" \/>\n\t<meta name=\"robots\" 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