{"id":4453,"date":"2018-10-19T08:05:55","date_gmt":"2018-10-19T08:05:55","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=4453"},"modified":"2026-10-17T11:12:42","modified_gmt":"2026-10-17T11:12:42","slug":"boost-portugal-support-unlimited-monitoring","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/en\/it-unlimited-servicos-informatica\/boost-portugal-suporte-unlimited-monitorizacao\/","title":{"rendered":"Boost Portugal: IT Unlimited support and monitoring"},"content":{"rendered":"<p><strong>Boost Portugal: IT Unlimited support and monitoring<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">2 min read \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">In this article<\/p>\n<ol>\n<li><a href=\"#s-sobre-a-boost-portugal\">About Boost Portugal<\/a><\/li>\n<li><a href=\"#s-servicos-informaticos-prestados\">IT services rendered<\/a><\/li>\n<li><a href=\"#s-porque-e-que-a-redundancia-de-internet-importa-num\">Why internet redundancy matters in a multi-brand operation<\/a><\/li>\n<li><a href=\"#s-beneficios-para-o-cliente\">Benefits for the customer<\/a><\/li>\n<\/ol>\n<\/div>\n<p>Our <strong>Boost Portugal<\/strong> chose DataRoad to guarantee permanent IT support through the service <strong>IT Unlimited<\/strong>, with an annual contract for monthly support and continuous monitoring of all your information systems.<\/p>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Project details<\/p>\n<dl>\n<dt>Client<\/dt>\n<dd>Boost Portugal<\/dd>\n<dt>Sector<\/dt>\n<dd>Companies and offices<\/dd>\n<dt>Intervention<\/dt>\n<dd>Enterprise wireless network \u00b7 Servers and infrastructure \u00b7 Unlimited IT support \u00b7 VoIP communications<\/dd>\n<dt>Year<\/dt>\n<dd>2018<\/dd>\n<\/dl>\n<\/div>\n<h2 id=\"s-sobre-a-boost-portugal\">About Boost Portugal<\/h2>\n<p>Boost Portugal is a company that combines innovative tourist entertainment projects, alternative means of transport and technology. Since 2008 it has built several successful brands, boosting tourism in Portugal, Spain and the USA \u2014 starting with the GoCar brand, Lisbon's well-known yellow convertible tricycles, and later expanding to segways, electric bicycles, scooters, buggies, interactive technology, electric tuk tuks and live escape games.<\/p>\n<p>The company currently operates in Lisbon, Porto, the Douro and Madrid, with technology also used in Barcelona, San Francisco, Miami and San Diego, managing 12 tourism animation brands and reaching over 600,000 people a year worldwide.<\/p>\n<h2 id=\"s-servicos-informaticos-prestados\">IT services rendered<\/h2>\n<p>Given the international scale and multi-brand nature of Boost Portugal's operation, IT support needs to cover everything from direct user support to the critical communications and online presence infrastructure:<\/p>\n<ul>\n<li>Permanent IT support for users;<\/li>\n<li>Implementation of backup solutions;<\/li>\n<li>Support and maintenance of IP-PBX (VoIP) telephone systems;<\/li>\n<li>Internet access redundancy with failover and link aggregation;<\/li>\n<li>Installation and configuration of computer networks and wireless networks;<\/li>\n<li>Web hosting and domain registration services;<\/li>\n<li>Remote monitoring, alarm management and availability reporting;<\/li>\n<li>Management of remote desktop services and VPNs.<\/li>\n<\/ul>\n<h2 id=\"s-porque-e-que-a-redundancia-de-internet-importa-num\">Why internet redundancy matters in a multi-brand operation<\/h2>\n<p>A company with 12 active brands across various cities depends on online reservations, customer communication and management systems that cannot stop. A fail-over solution with link aggregation ensures that if one internet connection fails, the operation continues via a secondary connection, without perceptible interruption.<\/p>\n<p>Combined with regular backups and managed hosting of the company's websites, this model significantly reduces the risk of losing bookings or downtime of the digital platforms that support the business.<\/p>\n<h2 id=\"s-beneficios-para-o-cliente\">Benefits for the customer<\/h2>\n<ul>\n<li>Continuous internet access even in the event of a connection failure;<\/li>\n<li>Internal and client communications supported by a managed IP-PBX switchboard;<\/li>\n<li>Sites and domains centrally managed by a single partner;<\/li>\n<li>Permanent remote support, suitable for an operation with a presence in multiple cities.<\/li>\n<\/ul>\n<p>We thank Boost Portugal for choosing DataRoad's specialist IT services.<br \/>\n<!-- dr-relacionados --><\/p>\n<h2>Other DataRoad projects<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/public-contracts-for-public-entities\/\">24 public contracts: RTP, Instituto Superior T\u00e9cnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/france-affiches-audit-it-consulting\/\">France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/international-companies-and-embassies-choose-dataroad\/\">Embassies, international organisations and prestigious companies choose DataRoad in Portugal<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/site-dataroad-five-languages-international-companies\/\">DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP<\/a><\/li>\n<\/ul>\n<p>See all <a href=\"https:\/\/www.dataroad.pt\/en\/success-stories\/\">Success stories from DataRoad<\/a> and is <a href=\"https:\/\/www.dataroad.pt\/en\/news\/\">News and projects<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Did you know that IT issues can be detected before they cause an impact?<\/strong> DataRoad offers 24\/7 monitoring (Premium 365) of your infrastructure, with immediate detection and response. <a href=\"https:\/\/www.dataroad.pt\/en\/it-company\/\">Learn more about our IT monitoring<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\"><span class=\"dr-t\">Do you need reliable business Wi-Fi?<\/span><span class=\"dr-s\">Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span><span class=\"dr-b\">See service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 ongoing IT support for businesses<\/h2>\n<p>Our <strong>DataRoad<\/strong> it is a <strong>premium managed IT services company (MSP)<\/strong>, Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop \u2014 public agencies, embassies, hotels, clinics and demanding companies \u2014 with a certified technical team, ongoing monitoring and an unlimited support model, the <strong>IT Unlimited<\/strong>. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.<\/p>\n<p>No <strong>IT support<\/strong>, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.<\/p>\n<h2>DataRoad Services<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-unlimited-it-services\/unlimited-it-support\/\">IT Unlimited \u2014 unlimited IT support<\/a><\/strong>: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/it-support-for-businesses-5\/\">IT support for businesses<\/a><\/strong>: helpdesk with a ticketing system and defined response times.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/networks-and-it-cabling\/\">Computer networks and structured cabling<\/a><\/strong>Design, installation and certification.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/wireless-network-installation\/\">Enterprise wireless networks<\/a><\/strong>Coverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/firewalls-it-security\/\">Cybersecurity and firewalls<\/a><\/strong>: Perimeter protection and secure remote access.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/en\/public-sector-it\/\">Information Technology for the Public Sector<\/a><\/strong>Experience with eight public entities and with the rules of public procurement.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Get in touch with DataRoad<\/p>\n<p class=\"dr-d\">Thinking of changing your phone system or combining landline and mobile into a single system? We'll review what you have and present a no-obligation quote.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telephone<\/span><span class=\"dr-v\">351 +351 211 459 950<\/span><span class=\"dr-n\">Calls to a Portuguese landline<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Please send us your order<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/en\/ip-pbx-telephone-system\/\">Request a VoIP quote\u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Ongoing IT support and server monitoring for Boost Portugal, provided by DataRoad. Find out more about IT Unlimited.<\/p>","protected":false},"author":1,"featured_media":3499,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72],"tags":[213,97,95,214,81,94],"class_list":["post-4453","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","tag-caso-de-sucesso","tag-contrato-informatica-assistencia","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-assistencia-informatica-e-redes-informatica","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"A Boost Portugal confia \u00e0 DataRoad o suporte inform\u00e1tico IT Unlimited com monitoriza\u00e7\u00e3o permanente. 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