{"id":33166,"date":"2026-09-19T12:57:57","date_gmt":"2026-09-19T12:57:57","guid":{"rendered":"https:\/\/www.dataroad.pt\/como-escolher-empresa-de-it\/"},"modified":"2026-09-21T21:28:20","modified_gmt":"2026-09-21T21:28:20","slug":"how-to-choose-an-it-company","status":"publish","type":"page","link":"https:\/\/www.dataroad.pt\/en\/como-escolher-empresa-de-it\/","title":{"rendered":"How to Choose an IT Company for Your Business"},"content":{"rendered":"
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How to Choose an IT Company for Your Business<\/h1>\n

Saber como escolher uma empresa de IT come\u00e7a antes de assinar: pe\u00e7a o SLA por escrito, confirme se a monitoriza\u00e7\u00e3o \u00e9 24\/7, pergunte quem faz os backups e quem responde \u00e0s 19h. Esta lista de perguntas serve para comparar propostas.<\/p>\n

10 questions to compare proposals<\/h2>\n
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  1. Is the SLA in writing, with defined response times?<\/li>\n
  2. Is the infrastructure monitoring continuous, or is it only reactive to calls?<\/li>\n
  3. Who makes and tests the backups \u2014 and how often?<\/li>\n
  4. Is there out-of-hours cover if the company needs it?<\/li>\n
  5. How is data access and security management carried out?<\/li>\n
  6. Does the supplier work directly with the company or do they subcontract third parties?<\/li>\n
  7. What is the average response time to a critical incident?<\/li>\n
  8. Is there a single point of contact or does support change from person to person with each call?<\/li>\n
  9. Does the contract provide for a price or service review over time?<\/li>\n
  10. Is it possible to speak with other current customers about the experience?<\/li>\n<\/ol>\n

    Frequently Asked Questions<\/h2>\n
    \n

    What is the most important question to ask an IT supplier?<\/p>\n

    If the SLA is written down and has clear response times \u2014 without that, there is no way to enforce compliance.<\/p>\n

    Is it normal to ask for references from other clients?<\/p>\n

    Yes, it is a common practice and a supplier confident in their responses will have no problem facilitating them.<\/p>\n

    What to ask about security?<\/p>\n

    How access, data protection (GDPR), and backup frequency and testing are managed.<\/p>\n

    Should I always choose the cheapest supplier?<\/p>\n

    Not without comparing the SLA, holiday\/sickness cover and response time \u2014 the lowest price could mean fewer guarantees.<\/p>\n

    How long does it take to change IT provider?<\/p>\n

    With a well-conducted assessment of the current infrastructure, the transition can be planned without disrupting team support.<\/p>\n<\/div>\n

    Want a second opinion on a proposal you already have in hand? Call 211 459 950<\/strong> or write to sales@dataroad.pt<\/strong> \u2014 the first consultation is free and without obligation.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Como Escolher uma Empresa de IT para a Sua Empresa Saber como escolher uma empresa de IT come\u00e7a antes de assinar: pe\u00e7a o SLA por escrito, confirme se a monitoriza\u00e7\u00e3o \u00e9 24\/7, pergunte quem faz os backups e quem responde \u00e0s 19h. Esta lista de perguntas serve para comparar propostas. 10 perguntas para comparar propostas […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-33166","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t