{"id":29968,"date":"2026-08-19T17:42:53","date_gmt":"2026-08-19T17:42:53","guid":{"rendered":"https:\/\/www.dataroad.pt\/faq-services-informatiques\/"},"modified":"2026-08-19T21:06:35","modified_gmt":"2026-08-19T21:06:35","slug":"it-services-faq-3","status":"publish","type":"page","link":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/","title":{"rendered":"IT Services FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29968\" class=\"elementor elementor-29968 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01050d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01050d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7b100b\" data-id=\"b7b100b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c91a35 elementor-widget elementor-widget-html\" data-id=\"9c91a35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"width:100vw;position:relative;left:50%;right:50%;margin-left:-50vw;margin-right:-50vw;background:#0E1116;background-image:linear-gradient(120deg,#0E1116 0%,#171a22 60%,#2a1113 100%);padding:92px 0;\"><div style=\"max-width:1140px;margin:0 auto;padding:0 24px;box-sizing:border-box;\"><div style=\"color:#E24444;font-size:19px;font-weight:600;letter-spacing:.5px;margin-bottom:10px;\">FAQ Services Informatiques<\/div><h2 style=\"color:#ffffff;font-size:46px;line-height:1.12;font-weight:700;margin:0 0 16px;\">Questions & R\u00e9ponses<\/h2><p style=\"color:#D5D8DF;font-size:17px;line-height:1.7;max-width:720px;margin:0 0 26px;\">Des r\u00e9ponses claires aux questions que les entreprises, h\u00f4tels, cliniques et organisations nous posent avant de travailler avec DataRoad \u2014 sans jargon, sans marketing creux.<\/p><a href=\"https:\/\/www.dataroad.pt\/fr\/entreprise-services-informatiques-contact\/\" style=\"display:inline-block;background:#C1272D;color:#ffffff;font-size:16px;font-weight:600;padding:14px 32px;border-radius:6px;text-decoration:none;\">Posez-nous votre question<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d0325a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d0325a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0147a6f\" data-id=\"0147a6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fa959d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa959d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-761a336\" data-id=\"761a336\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb7082b elementor-widget elementor-widget-feature\" data-id=\"eb7082b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-iot restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Des R\u00e9ponses en Langage Clair<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Sans jargon technique<br>\nPens\u00e9 pour les d\u00e9cideurs<br>\nTout expliqu\u00e9 avec transparence<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e0f54aa\" data-id=\"e0f54aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58742a4 elementor-widget elementor-widget-feature\" data-id=\"58742a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-award-1 restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Des Tarifs Sans Surprises<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Forfaits d\u00e8s 21\u20ac\/poste\/mois<br>\nSans engagement<br>\nProposition ferme par \u00e9crit<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-07e6bac\" data-id=\"07e6bac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98b3309 elementor-widget elementor-widget-feature\" data-id=\"98b3309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-open-book restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Comment Fonctionne IT Unlimited<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Support illimit\u00e9<br>\nSupervision 24\/7<br>\nSLA \u00e9crits et mesur\u00e9s<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-fbe74b2\" data-id=\"fbe74b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef15c94 elementor-widget elementor-widget-feature\" data-id=\"ef15c94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-monitor restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Encore des Questions ?<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Parlez avec nous<br>\nR\u00e9ponse sous 24 heures ouvr\u00e9es<br>\nSans aucun engagement<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6241dc7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6241dc7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0cefa1d\" data-id=\"0cefa1d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-695d80c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"695d80c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6e7734f\" data-id=\"6e7734f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a78915 elementor-widget elementor-widget-sectiontitle\" data-id=\"6a78915\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>\/\/ FAQs<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Questions Fr\u00e9quentes sur les Services Informatiques<\/h3>\r\n\t\t\t\t    <h2>Questions et R\u00e9ponses<br><span>IT Services<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Des r\u00e9ponses claires\nsur nos services\nd\u2019infog\u00e9rance.<br><br>\nNous avons r\u00e9uni ici les questions que les responsables d\u2019entreprises, d\u2019h\u00f4tels, de cliniques et d\u2019organisations nous posent le plus souvent avant de d\u00e9marrer un partenariat avec DataRoad.<br><br>Si vous ne trouvez pas la r\u00e9ponse que vous cherchez, nous sommes disponibles pour en parler.\n\n<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71386c3 elementor-widget elementor-widget-text-editor\" data-id=\"71386c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"dr-h1-seo\" style=\"position:absolute!important;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0\">FAQ Services Informatiques \u2014 Infog\u00e9rance, Support et Cybers\u00e9curit\u00e9 | DataRoad<\/h1><p>DataRoad est un <strong>MSP (Managed Service Provider)<\/strong> certifi\u00e9, dont le si\u00e8ge est \u00e0 Lisbonne, avec une pr\u00e9sence dans tout le Portugal. Nous fournissons des services d\u2019<strong>infog\u00e9rance, de support technique 24\/7, de cybers\u00e9curit\u00e9, de gestion de r\u00e9seaux et de cloud<\/strong> \u00e0 des h\u00f4tels, cliniques, ambassades, universit\u00e9s et entreprises internationales. Cette page r\u00e9pond aux questions les plus fr\u00e9quentes que nous recevons \u2014 avec honn\u00eatet\u00e9 et sans marketing creux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b527b7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1b527b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6c2591 elementor-absolute bounce-animate3 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"d6c2591\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"133\" height=\"280\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Finance-Consulting-3.png\" class=\"attachment-large size-large wp-image-16470\" alt=\"Finance Consulting 3\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fa230cb\" data-id=\"fa230cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e1b021 elementor-widget elementor-widget-image\" data-id=\"8e1b021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"503\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809.jpg\" class=\"attachment-large size-large wp-image-24765\" alt=\"G170 99809\" srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809.jpg 800w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809-300x189.jpg 300w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809-768x483.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f64279d elementor-widget elementor-widget-text-editor\" data-id=\"f64279d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-answer\"><div class=\"faq-answer-inner\"><span class=\"answer-tag\">\u00c0 propos de nous<\/span><\/div><div class=\"faq-answer-inner\"><p>DataRoad est une entreprise portugaise d\u2019<strong>IT Managed Services (MSP)<\/strong>, dont le si\u00e8ge est \u00e0 Alfragide, Lisbonne. Nous sommes sp\u00e9cialis\u00e9s dans la gestion compl\u00e8te de l\u2019infrastructure technologique d\u2019entreprises et d\u2019organisations qui ont besoin d\u2019une technologie fiable, s\u00e9curis\u00e9e et bien g\u00e9r\u00e9e \u2014 sans avoir \u00e0 construire une \u00e9quipe informatique interne.<\/p><p>Notre mod\u00e8le de service repose sur trois piliers : <\/p><p>la <strong>supervision proactive<\/strong> (nous d\u00e9tectons et r\u00e9solvons les probl\u00e8mes avant qu\u2019ils n\u2019affectent votre activit\u00e9), le <strong>support technique agile<\/strong> (helpdesk et intervention sur site avec des temps de r\u00e9ponse garantis) et la <strong>gestion strat\u00e9gique<\/strong> (conseil technologique, planification d\u2019infrastructure et gestion des fournisseurs).<\/p><p>Nous sommes partenaires certifi\u00e9s de Microsoft, Cisco, Fortinet, Sophos, VMware, Dell et Ubiquiti \u2014 ce qui nous garantit un acc\u00e8s privil\u00e9gi\u00e9 au support technique des fabricants, des conditions commerciales pr\u00e9f\u00e9rentielles et une formation continue sur les plateformes que nous g\u00e9rons.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-36d3089 e-flex e-con-boxed e-con e-parent\" data-id=\"36d3089\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61e85e3 elementor-widget elementor-widget-text-editor\" data-id=\"61e85e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">1 \u2013 <\/span>Qui est DataRoad et ce que nous faisons<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58c4d98 elementor-widget elementor-widget-tp-accordion\" data-id=\"58c4d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da5568f000\" data-accordion-id=\"accordion6a9da5568f000\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-9301\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"9301\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9301\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Qui est DataRoad et dans quoi est-elle sp\u00e9cialis\u00e9e ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-9301\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9301\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p> <\/p><p>DataRoad est une entreprise portugaise d\u2019<strong>IT Managed Services (MSP)<\/strong>, dont le si\u00e8ge est \u00e0 Alfragide, Lisbonne. Nous sommes sp\u00e9cialis\u00e9s dans la gestion compl\u00e8te de l\u2019infrastructure technologique d\u2019entreprises et d\u2019organisations qui ont besoin d\u2019une technologie fiable, s\u00e9curis\u00e9e et bien g\u00e9r\u00e9e \u2014 sans avoir \u00e0 construire une \u00e9quipe informatique interne.<\/p><p>Notre mod\u00e8le de service repose sur trois piliers : la <strong>supervision proactive<\/strong> (nous d\u00e9tectons et r\u00e9solvons les probl\u00e8mes avant qu\u2019ils n\u2019affectent votre activit\u00e9), le <strong>support technique agile<\/strong> (helpdesk et intervention sur site avec des temps de r\u00e9ponse garantis) et la <strong>gestion strat\u00e9gique<\/strong> (conseil technologique, planification d\u2019infrastructure et gestion des fournisseurs).<\/p><p>Nous sommes partenaires certifi\u00e9s de Microsoft, Cisco, Fortinet, Sophos, VMware, Dell et Ubiquiti \u2014 ce qui nous garantit un acc\u00e8s privil\u00e9gi\u00e9 au support technique des fabricants, des conditions commerciales pr\u00e9f\u00e9rentielles et une formation continue sur les plateformes que nous g\u00e9rons.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-9302\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"9302\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9302\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Que signifie MSP et pourquoi est-ce mieux qu\u2019une informatique interne ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-9302\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9302\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p> <\/p><p><strong>MSP<\/strong> signifie Managed Service Provider \u2014 c\u2019est-\u00e0-dire un prestataire qui g\u00e8re proactivement l\u2019infrastructure technologique de votre entreprise dans le cadre d\u2019un contrat de service avec un SLA d\u00e9fini.<\/p><p>Contrairement au mod\u00e8le traditionnel de support r\u00e9actif (appeler quand quelque chose tombe en panne et payer \u00e0 l\u2019heure), un MSP supervise, maintient et optimise votre infrastructure en continu. Le r\u00e9sultat : moins de temps d\u2019arr\u00eat, plus de s\u00e9curit\u00e9 et des co\u00fbts pr\u00e9visibles.<\/p><p>Par rapport \u00e0 une informatique interne, DataRoad offre :<\/p><ul><li>L\u2019acc\u00e8s \u00e0 une \u00e9quipe aux multiples sp\u00e9cialisations (r\u00e9seaux, s\u00e9curit\u00e9, cloud, serveurs) pour le co\u00fbt d\u2019un ou deux techniciens internes<\/li><li>Une couverture 24\/7 sans rotations, cong\u00e9s ni arr\u00eats maladie<\/li><li>Des connaissances \u00e0 jour et des certifications renouvel\u00e9es en continu<\/li><li>Des outils de gestion et de supervision de niveau enterprise qu\u2019une PME pourrait difficilement justifier d\u2019acqu\u00e9rir seule<\/li><li>Une \u00e9volutivit\u00e9 imm\u00e9diate \u2014 notre capacit\u00e9 grandit avec votre entreprise<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-9303\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"9303\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9303\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Quel type d\u2019entreprises sont clientes de DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-9303\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9303\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p> <\/p><p>Nos clients sont majoritairement des <strong>organisations avec des exigences de disponibilit\u00e9 et de s\u00e9curit\u00e9 sup\u00e9rieures \u00e0 la moyenne<\/strong> \u2014 des entreprises o\u00f9 la technologie est critique pour l\u2019activit\u00e9 quotidienne et o\u00f9 une panne informatique a des cons\u00e9quences imm\u00e9diates sur le business ou la r\u00e9putation.<\/p><p>Nous servons r\u00e9guli\u00e8rement :<\/p><ul><li><strong>H\u00f4tellerie<\/strong> \u2014 h\u00f4tels boutique, groupes h\u00f4teliers et unit\u00e9s de tourisme de luxe<\/li><li><strong>Sant\u00e9<\/strong> \u2014 cliniques, cabinets m\u00e9dicaux et centres de diagnostic<\/li><li><strong>\u00c9ducation<\/strong> \u2014 universit\u00e9s, \u00e9coles internationales et centres de formation<\/li><li><strong>Diplomatie<\/strong> \u2014 ambassades, consulats et organisations internationales<\/li><li><strong>Corporate<\/strong> \u2014 bureaux d\u2019entreprises multinationales et groupes d\u2019entreprises portugais<\/li><\/ul><p>Le d\u00e9nominateur commun est l\u2019exigence : nos clients n\u2019acceptent pas une technologie qui tombe en panne, des r\u00e9ponses lentes ou des solutions improvis\u00e9es.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-9304\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"9304\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9304\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">De quels fabricants DataRoad est-elle partenaire certifi\u00e9 ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-9304\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9304\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad d\u00e9tient des certifications de partenaire aupr\u00e8s des fabricants leaders du march\u00e9 suivants :<\/p><ul><li><strong>Microsoft<\/strong> \u2014 cloud, Microsoft 365, Azure et licences d\u2019entreprise<\/li><li><strong>Cisco<\/strong> \u2014 r\u00e9seaux d\u2019entreprise, switching et collaboration<\/li><li><strong>Fortinet<\/strong> \u2014 cybers\u00e9curit\u00e9, pare-feu et r\u00e9seaux s\u00e9curis\u00e9s<\/li><li><strong>Sophos<\/strong> \u2014 protection des endpoints et s\u00e9curit\u00e9 g\u00e9r\u00e9e<\/li><li><strong>VMware<\/strong> \u2014 virtualisation de serveurs et infrastructure<\/li><li><strong>Dell Technologies<\/strong> \u2014 serveurs, stockage et mat\u00e9riel d\u2019entreprise<\/li><li><strong>Ubiquiti<\/strong> \u2014 r\u00e9seaux sans fil et LAN haute densit\u00e9<\/li><\/ul><p>Ces certifications se traduisent par un acc\u00e8s privil\u00e9gi\u00e9 au support technique de niveau 2 et 3 des fabricants, ce qui b\u00e9n\u00e9ficie directement \u00e0 nos clients dans les situations d\u2019incident critique.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-112dac2 elementor-widget elementor-widget-text-editor\" data-id=\"112dac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">2 \u2013 <\/span>Services et Couverture G\u00e9ographique<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fec887b elementor-widget elementor-widget-tp-accordion\" data-id=\"fec887b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da55690abc\" data-accordion-id=\"accordion6a9da55690abc\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2671\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2671\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2671\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Quels services d\u2019infog\u00e9rance DataRoad fournit-elle ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2671\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2671\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le portefeuille de services de DataRoad couvre tous les domaines IT critiques d\u2019une organisation moderne :<\/p><ul><li><strong>Helpdesk et support utilisateur<\/strong> \u2014 par t\u00e9l\u00e9phone, email, acc\u00e8s \u00e0 distance et pr\u00e9sence sur site<\/li><li><strong>Supervision et gestion d\u2019infrastructure 24\/7<\/strong> \u2014 serveurs, r\u00e9seau, s\u00e9curit\u00e9 et appareils<\/li><li><strong>Gestion et maintenance de r\u00e9seaux<\/strong> \u2014 LAN, Wi-Fi, VLAN, switching et routage<\/li><li><strong>Cybers\u00e9curit\u00e9 g\u00e9r\u00e9e<\/strong> \u2014 pare-feu, endpoint, email, MFA et formation des utilisateurs<\/li><li><strong>Gestion du cloud et de Microsoft 365<\/strong> \u2014 licences, configuration, migration et support<\/li><li><strong>Gestion de serveurs et virtualisation<\/strong> \u2014 installation, maintenance et optimisation<\/li><li><strong>Sauvegarde et reprise apr\u00e8s sinistre<\/strong> \u2014 solution, supervision et tests p\u00e9riodiques<\/li><li><strong>Gestion des fournisseurs et t\u00e9l\u00e9coms<\/strong> \u2014 interlocution avec les FAI et autres prestataires<\/li><li><strong>Projets informatiques<\/strong> \u2014 renouvellement d\u2019infrastructure, migrations, nouvelles installations<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2672\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2672\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2672\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad fournit-elle des services dans tout le Portugal et \u00e0 l\u2019\u00e9tranger ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2672\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2672\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui. DataRoad a une pr\u00e9sence physique et des \u00e9quipes locales \u00e0 <strong>Lisbonne (si\u00e8ge), Porto, Faro, Funchal et \u00c9vora<\/strong>, couvrant le territoire national continental et Mad\u00e8re. Le mod\u00e8le de support hybride \u2014 \u00e0 distance pour la grande majorit\u00e9 des situations, sur site pour les interventions qui le justifient \u2014 nous permet de r\u00e9pondre efficacement aux clients partout dans le pays.<\/p><p>Pour les organisations multinationales ayant des op\u00e9rations au Portugal, nous fournissons un support informatique local int\u00e9gr\u00e9 aux politiques et syst\u00e8mes du groupe, en fonctionnant comme l\u2019\u00ab IT Portugal \u00bb de ces entreprises. Nous avons d\u00e9j\u00e0 coordonn\u00e9 des projets informatiques avec des \u00e9quipes dans plusieurs pays europ\u00e9ens et am\u00e9ricains.<\/p><p>Quant aux interventions sur site hors du territoire national, nous les \u00e9valuons au cas par cas \u2014 en particulier pour les clients ayant des unit\u00e9s dans l\u2019espace lusophone ou europ\u00e9en.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2673\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2673\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2673\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad assiste-t-elle les particuliers ou uniquement les entreprises ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2673\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2673\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad se concentre exclusivement sur le segment <strong>entreprises et institutions<\/strong>. Nous ne fournissons pas de support aux particuliers. Notre mod\u00e8le de service est con\u00e7u pour les organisations \u2014 avec helpdesk, SLA, rapports, gestion des actifs et interlocution avec les responsables informatiques ou la direction.<\/p><p>La taille minimale de client avec laquelle nous travaillons habituellement est de 5 \u00e0 10 utilisateurs, m\u00eame si nous pouvons \u00e9valuer des situations sp\u00e9cifiques. Il n\u2019y a pas de limite maximale \u2014 nous servons aussi bien de petites unit\u00e9s h\u00f4teli\u00e8res que des groupes d\u2019entreprises comptant des centaines d\u2019utilisateurs r\u00e9partis sur plusieurs sites.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5167bd elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"d5167bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe6a48 elementor-widget elementor-widget-text-editor\" data-id=\"2fe6a48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"featured_article_title heading-style-2\">Ceux qui ont pos\u00e9 ces questions \u2014 et choisi DataRoad<\/h4><h4>Des entreprises qui ont compar\u00e9, d\u00e9cid\u00e9 et sont rest\u00e9es avec nous<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca489b elementor-widget elementor-widget-tp-accordion\" data-id=\"4ca489b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da55692371\" data-accordion-id=\"accordion6a9da55692371\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8031\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"8031\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8031\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Quels sont les horaires de support de DataRoad ? Existe-t-il une assistance en dehors des heures ouvr\u00e9es ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8031\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8031\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le support DataRoad est disponible <strong>24 heures sur 24, 7 jours sur 7, 365 jours par an<\/strong> \u2014 y compris les week-ends, les jours f\u00e9ri\u00e9s et la p\u00e9riode de No\u00ebl. Cette disponibilit\u00e9 n\u2019est pas du marketing : c\u2019est un besoin r\u00e9el des secteurs que nous servons.<\/p><p>Un h\u00f4tel ne ferme pas \u00e0 18h. Une clinique ne peut pas attendre lundi pour que ses syst\u00e8mes de rendez-vous soient r\u00e9tablis. Une ambassade n\u2019a aucune tol\u00e9rance pour une indisponibilit\u00e9 r\u00e9seau pendant des \u00e9v\u00e9nements officiels. C\u2019est pourquoi notre supervision et notre capacit\u00e9 de r\u00e9ponse sont v\u00e9ritablement continues.<\/p><p>Le support 24\/7 comprend la r\u00e9ponse aux incidents critiques, la supervision active de toute l\u2019infrastructure g\u00e9r\u00e9e et des alertes automatiques avec escalade vers les techniciens d\u2019astreinte en dehors des heures ouvr\u00e9es.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8032\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"8032\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8032\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Quels sont les temps de r\u00e9ponse garantis (SLA) de DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8032\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8032\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Nos contrats d\u00e9finissent des SLA clairs par niveau de s\u00e9v\u00e9rit\u00e9 de l\u2019incident :<\/p><ul><li><strong>Critique<\/strong> (service totalement hors service) \u2014 r\u00e9ponse initiale en 1 heure, escalade imm\u00e9diate<\/li><li><strong>Priorit\u00e9 haute<\/strong> (impact significatif sur l\u2019activit\u00e9) \u2014 r\u00e9ponse en 4 heures<\/li><li><strong>Priorit\u00e9 normale<\/strong> (impact limit\u00e9, contournement disponible) \u2014 r\u00e9ponse en 1 jour ouvr\u00e9<\/li><li><strong>Priorit\u00e9 basse<\/strong> (questions d\u2019optimisation, demandes d\u2019information) \u2014 r\u00e9ponse en 2 jours ouvr\u00e9s<\/li><\/ul><p>Ces d\u00e9lais concernent la <strong>r\u00e9ponse initiale<\/strong> \u2014 le moment o\u00f9 un technicien prend en charge l\u2019incident et d\u00e9marre le diagnostic. Le temps de r\u00e9solution varie selon la complexit\u00e9 technique, mais nous tenons le client inform\u00e9 de l\u2019avancement \u00e0 tout moment.<\/p><p>La supervision proactive que nous r\u00e9alisons nous permet, dans de nombreux cas, de <strong>d\u00e9tecter et r\u00e9soudre les probl\u00e8mes avant m\u00eame que le client ne les remarque<\/strong> \u2014 ce qui signifie en pratique que de nombreux incidents potentiellement critiques n\u2019affectent jamais l\u2019activit\u00e9.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8033\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"8033\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8033\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Comment puis-je contacter le support DataRoad quand j\u2019ai besoin d\u2019aide ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8033\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8033\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Les clients DataRoad ont acc\u00e8s \u00e0 plusieurs canaux pour joindre notre \u00e9quipe de support :<\/p><ul><li><strong>Portail helpdesk<\/strong> \u2014 ouverture et suivi de tickets en ligne, avec un historique complet des incidents<\/li><li><strong>Ligne t\u00e9l\u00e9phonique d\u00e9di\u00e9e<\/strong> \u2014 pour les situations urgentes et les incidents critiques, avec un interlocuteur humain<\/li><li><strong>Email<\/strong> \u2014 pour les demandes non urgentes, avec cr\u00e9ation automatique de ticket et confirmation de r\u00e9ception<\/li><li><strong>WhatsApp<\/strong> \u2014 avec r\u00e9ponse \u00e0 l\u2019incident via ticket<\/li><li><strong>Acc\u00e8s \u00e0 distance imm\u00e9diat<\/strong> \u2014 avec l\u2019autorisation de l\u2019utilisateur, nos techniciens peuvent acc\u00e9der \u00e0 l\u2019appareil pour le diagnostic et la r\u00e9solution<\/li><\/ul><p> <\/p><p>Chaque client a un <strong>gestionnaire de compte d\u00e9di\u00e9<\/strong> qui conna\u00eet l\u2019infrastructure, l\u2019\u00e9quipe et les besoins sp\u00e9cifiques de l\u2019organisation.<\/p><p>Vous ne recommencez pas chaque appel \u00e0 z\u00e9ro en expliquant le contexte.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8034\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"8034\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8034\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Comment fonctionne la supervision \u00e0 distance et proactive de l\u2019infrastructure ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8034\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8034\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad utilise des outils de <strong>RMM (Remote Monitoring and Management)<\/strong> de niveau enterprise qui installent un agent l\u00e9ger sur les appareils g\u00e9r\u00e9s \u2014 serveurs, postes de travail, switches, pare-feu et autres \u00e9quipements r\u00e9seau.<\/p><p>Cet agent collecte en continu des m\u00e9triques de performance et d\u2019\u00e9tat : utilisation du CPU, de la m\u00e9moire, du stockage, temp\u00e9rature, \u00e9tat des services, journaux de s\u00e9curit\u00e9, \u00e9tat des sauvegardes et bien plus. Quand une valeur sort des param\u00e8tres normaux, une alerte est g\u00e9n\u00e9r\u00e9e automatiquement, tri\u00e9e et trait\u00e9e par notre \u00e9quipe \u2014 m\u00eame \u00e0 3 heures du matin.<\/p><p>Exemples pratiques de ce que nous d\u00e9tectons proactivement :<\/p><ul><li>Un disque de serveur atteignant 90 % de sa capacit\u00e9 \u2014 nous agissons avant la panne<\/li><li>Un \u00e9chec silencieux de sauvegarde \u2014 nous l\u2019identifions et le corrigeons avant qu\u2019une r\u00e9cup\u00e9ration de donn\u00e9es ne soit n\u00e9cessaire<\/li><li>Des tentatives d\u2019acc\u00e8s suspectes au r\u00e9seau \u2014 nous les bloquons avant une \u00e9ventuelle violation de s\u00e9curit\u00e9<\/li><li>Une mise \u00e0 jour de s\u00e9curit\u00e9 critique en attente \u2014 nous l\u2019appliquons de mani\u00e8re contr\u00f4l\u00e9e et document\u00e9e<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60f36a4 elementor-widget elementor-widget-text-editor\" data-id=\"60f36a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">4 \u2013 <\/span>Cybers\u00e9curit\u00e9 d\u2019Entreprise<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3ad431 elementor-widget elementor-widget-tp-accordion\" data-id=\"f3ad431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da55693a9c\" data-accordion-id=\"accordion6a9da55693a9c\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2551\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2551\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2551\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Quels services de cybers\u00e9curit\u00e9 DataRoad propose-t-elle ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2551\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2551\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>La cybers\u00e9curit\u00e9 est l\u2019un des domaines centraux de DataRoad. Notre portefeuille comprend :<\/p><ul><li><strong>Pare-feu g\u00e9r\u00e9<\/strong> (Fortinet FortiGate) \u2014 protection p\u00e9rim\u00e9trique, r\u00e8gles d\u2019acc\u00e8s, VPN et inspection du trafic<\/li><li><strong>Protection des endpoints<\/strong> (Sophos Intercept X) \u2014 d\u00e9tection comportementale, anti-ransomware et r\u00e9ponse aux incidents<\/li><li><strong>Filtrage DNS et web<\/strong> \u2014 blocage des domaines malveillants et des cat\u00e9gories de contenu inappropri\u00e9<\/li><li><strong>Protection des emails<\/strong> \u2014 anti-phishing, anti-spam et sandboxing des pi\u00e8ces jointes suspectes<\/li><li><strong>Authentification multifacteur (MFA)<\/strong> \u2014 mise en \u0153uvre et gestion du MFA sur tous les services critiques<\/li><li><strong>Gestion des correctifs et vuln\u00e9rabilit\u00e9s<\/strong> \u2014 mise \u00e0 jour contr\u00f4l\u00e9e des syst\u00e8mes d\u2019exploitation et applications<\/li><li><strong>Formation des utilisateurs<\/strong> \u2014 sensibilisation au phishing, \u00e0 l\u2019ing\u00e9nierie sociale et aux bonnes pratiques de s\u00e9curit\u00e9<\/li><li><strong>Rapports de s\u00e9curit\u00e9 mensuels<\/strong> \u2014 visibilit\u00e9 sur les menaces d\u00e9tect\u00e9es, les incidents et l\u2019\u00e9tat g\u00e9n\u00e9ral de votre posture de s\u00e9curit\u00e9<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2552\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2552\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2552\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Mon entreprise a-t-elle vraiment besoin de cybers\u00e9curit\u00e9 avanc\u00e9e ? Nous sommes une PME<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2552\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2552\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>C\u2019est l\u2019une des questions que nous entendons le plus souvent \u2014 et la r\u00e9ponse est toujours la m\u00eame : <strong>oui, et probablement plus que vous ne le pensez<\/strong>.<\/p><p>Les attaques informatiques ne font pas de distinction selon la taille de l\u2019entreprise. En r\u00e9alit\u00e9, les PME sont des cibles de plus en plus fr\u00e9quentes pr\u00e9cis\u00e9ment parce que les attaquants savent qu\u2019elles ont moins de ressources d\u00e9di\u00e9es \u00e0 la s\u00e9curit\u00e9. Une attaque de ransomware peut co\u00fbter \u00e0 une petite entreprise entre 20 000 \u20ac et 500 000 \u20ac en donn\u00e9es perdues, temps d\u2019arr\u00eat, r\u00e9cup\u00e9ration et atteinte \u00e0 la r\u00e9putation \u2014 des montants qui menacent souvent la continuit\u00e9 m\u00eame de l\u2019activit\u00e9.<\/p><p>Ce qui a chang\u00e9 ces derni\u00e8res ann\u00e9es, c\u2019est que la <strong>cybers\u00e9curit\u00e9 efficace n\u2019est plus r\u00e9serv\u00e9e aux grandes entreprises<\/strong>. Les solutions que DataRoad met en \u0153uvre sont abordables, g\u00e9r\u00e9es de l\u2019ext\u00e9rieur par nos soins (sans complexit\u00e9 pour le client) et dimensionn\u00e9es \u00e0 la taille de votre organisation. Le co\u00fbt de la protection est une fraction du co\u00fbt d\u2019un incident.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2553\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2553\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2553\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad aide-t-elle \u00e0 la conformit\u00e9 RGPD sur le plan informatique ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2553\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2553\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui, la composante technique de la conformit\u00e9 au <strong>RGPD (R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es)<\/strong> est un domaine que nous traitons directement dans nos contrats de service.<\/p><p>Du point de vue informatique, cela inclut :<\/p><ul><li>Le chiffrement des donn\u00e9es au repos et en transit<\/li><li>Le contr\u00f4le des acc\u00e8s et le principe du moindre privil\u00e8ge<\/li><li>Les pistes d\u2019audit et journaux d\u2019acc\u00e8s aux donn\u00e9es<\/li><li>Les politiques de r\u00e9tention et la suppression s\u00e9curis\u00e9e des donn\u00e9es<\/li><li>Les proc\u00e9dures de notification et de r\u00e9ponse aux incidents de s\u00e9curit\u00e9<\/li><li>L\u2019\u00e9valuation des risques des fournisseurs technologiques (sous-traitants)<\/li><\/ul><p>Important : DataRoad ne fournit pas de conseil juridique sur le RGPD. Pour la partie l\u00e9gale et documentaire, nous recommandons de travailler avec un DPO ou un avocat sp\u00e9cialis\u00e9. Notre responsabilit\u00e9 est de garantir que l\u2019infrastructure technologique r\u00e9pond techniquement aux exigences de protection des donn\u00e9es.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91c1d9 elementor-widget elementor-widget-text-editor\" data-id=\"a91c1d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">5 \u2013 <\/span>R\u00e9seaux &amp; Infrastructure IT<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43a62f8 elementor-widget elementor-widget-tp-accordion\" data-id=\"43a62f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da5569514e\" data-accordion-id=\"accordion6a9da5569514e\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-7091\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"7091\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7091\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad installe-t-elle et g\u00e8re-t-elle des r\u00e9seaux Wi-Fi pour h\u00f4tels et grands espaces ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-7091\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7091\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui \u2014 c\u2019est l\u2019un de nos domaines de plus grande sp\u00e9cialisation. DataRoad con\u00e7oit et d\u00e9ploie des infrastructures de r\u00e9seau sans fil pour des <strong>environnements haute densit\u00e9<\/strong> tels que les h\u00f4tels, les espaces \u00e9v\u00e9nementiels, les installations universitaires et les immeubles de bureaux \u00e0 plusieurs \u00e9tages.<\/p><p>Nous utilisons principalement l\u2019\u00e9cosyst\u00e8me <strong>Ubiquiti UniFi<\/strong>, compl\u00e9t\u00e9 par des solutions Cisco lorsque le projet le justifie. Notre processus comprend :<\/p><ul><li>Une analyse radiofr\u00e9quence (RF survey) de l\u2019espace pour garantir une couverture et des performances id\u00e9ales<\/li><li>Une conception r\u00e9seau avec segmentation par VLAN (clients, personnel, gestion, IoT)<\/li><li>La configuration d\u2019un roaming continu entre points d\u2019acc\u00e8s sans coupure de session<\/li><li>Un portail captif pour les clients avec un branding personnalis\u00e9<\/li><li>Une supervision centralis\u00e9e de tous les points d\u2019acc\u00e8s<\/li><li>Une gestion continue et une optimisation p\u00e9riodique des performances<\/li><\/ul><p>Un r\u00e9seau Wi-Fi bien d\u00e9ploy\u00e9 est celui dont les clients ne se souviennent pas \u2014 parce qu\u2019il fonctionne, tout simplement, toujours, partout dans l\u2019espace.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-7092\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"7092\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7092\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Qu\u2019est-ce qu\u2019un pare-feu et mon entreprise en a-t-elle besoin ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-7092\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7092\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Un <strong>pare-feu<\/strong> est l\u2019\u00e9quipement (mat\u00e9riel ou logiciel) qui contr\u00f4le le trafic r\u00e9seau entre internet et l\u2019infrastructure interne de votre entreprise \u2014 en d\u00e9cidant ce qui passe, ce qui est bloqu\u00e9 et ce qui doit \u00eatre inspect\u00e9 de plus pr\u00e8s.<\/p><p>Les pare-feu modernes que DataRoad d\u00e9ploie (Fortinet FortiGate) vont bien au-del\u00e0 du concept de base : ils incluent l\u2019inspection approfondie des paquets (DPI), le filtrage de contenu, la protection contre les intrusions (IPS), l\u2019antivirus r\u00e9seau, le contr\u00f4le des applications et la gestion de VPN pour un acc\u00e8s \u00e0 distance s\u00e9curis\u00e9.<\/p><p><strong>Toute entreprise disposant d\u2019une connexion internet et de donn\u00e9es sensibles a besoin d\u2019un pare-feu bien configur\u00e9.<\/strong> Un routeur domestique \u2014 que beaucoup de PME utilisent encore \u2014 n\u2019offre pas une protection ad\u00e9quate pour un environnement d\u2019entreprise. DataRoad configure, g\u00e8re et supervise les pare-feu de ses clients en continu, y compris les mises \u00e0 jour de signatures de s\u00e9curit\u00e9 et la revue p\u00e9riodique des r\u00e8gles d\u2019acc\u00e8s.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-7093\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"7093\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7093\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad g\u00e8re-t-elle des serveurs physiques et virtuels ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-7093\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7093\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui. DataRoad g\u00e8re l\u2019infrastructure serveur selon plusieurs mod\u00e8les :<\/p><ul><li><strong>Serveurs physiques<\/strong> \u2014 installation, configuration, maintenance et supervision de serveurs Dell et d\u2019autres marques<\/li><li><strong>Environnements virtualis\u00e9s<\/strong> \u2014 gestion d\u2019infrastructure VMware vSphere, avec cr\u00e9ation, migration et optimisation de machines virtuelles<\/li><li><strong>Serveurs cloud<\/strong> \u2014 gestion de VMs sur Azure, AWS ou d\u2019autres fournisseurs cloud<\/li><li><strong>Environnements hybrides<\/strong> \u2014 o\u00f9 une partie de l\u2019infrastructure est locale et une partie dans le cloud, avec int\u00e9gration entre les deux<\/li><\/ul><p>Notre certification VMware garantit que les environnements virtualis\u00e9s sont mis en \u0153uvre selon les meilleures pratiques de redondance, performance et r\u00e9cup\u00e9ration. Pour le mat\u00e9riel physique, le partenariat Dell nous permet de recommander et d\u2019acqu\u00e9rir l\u2019\u00e9quipement adapt\u00e9 \u00e0 chaque charge de travail avec une garantie de support.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6799fd7 elementor-widget elementor-widget-text-editor\" data-id=\"6799fd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">6 \u2013 <\/span>Cloud &amp; Microsoft 365 et GSuite<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be75ea elementor-widget elementor-widget-tp-accordion\" data-id=\"6be75ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da55696757\" data-accordion-id=\"accordion6a9da55696757\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-1131\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"1131\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1131\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad aide-t-elle \u00e0 la migration vers Microsoft 365 et \u00e0 la gestion continue ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-1131\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1131\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui \u2014 Microsoft 365 est l\u2019une des plateformes que nous g\u00e9rons le plus pour nos clients. Notre service dans ce domaine couvre trois phases :<\/p><ul><li><strong>Licences<\/strong> \u2014 \u00e9valuation des besoins r\u00e9els et recommandation du bon plan (Business Basic, Standard, Premium ou Enterprise), en \u00e9vitant le sur-licenciement ou le sous-licenciement<\/li><li><strong>Migration<\/strong> \u2014 transfert des emails, calendriers, contacts et fichiers (depuis des serveurs Exchange locaux, Google Workspace ou d\u2019autres plateformes) avec un temps d\u2019arr\u00eat nul ou minimal<\/li><li><strong>Gestion continue<\/strong> \u2014 administration des utilisateurs, groupes, politiques de s\u00e9curit\u00e9, MFA, SharePoint, Teams et OneDrive ; support de l\u2019utilisateur final et formation aux outils<\/li><\/ul><p>En tant que partenaires Microsoft, nous b\u00e9n\u00e9ficions d\u2019un support technique direct pour les situations complexes et d\u2019un acc\u00e8s \u00e0 des ressources de formation et de certification qui nous maintiennent \u00e0 jour des \u00e9volutions constantes de la plateforme.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-1132\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"1132\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1132\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Le cloud est-il vraiment s\u00fbr pour des donn\u00e9es d\u2019entreprise sensibles ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-1132\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1132\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>C\u2019est une pr\u00e9occupation l\u00e9gitime et fr\u00e9quente, en particulier dans des secteurs comme la sant\u00e9, la diplomatie et la finance. La r\u00e9ponse courte est : <strong>cela d\u00e9pend de la fa\u00e7on dont il est g\u00e9r\u00e9<\/strong>.<\/p><p>Des plateformes comme Microsoft Azure et Microsoft 365 offrent des niveaux de s\u00e9curit\u00e9 physique et logique que l\u2019\u00e9crasante majorit\u00e9 des entreprises ne pourrait jamais r\u00e9pliquer en interne \u2014 redondance g\u00e9ographique, certifications de s\u00e9curit\u00e9 (ISO 27001, SOC 2, etc.), chiffrement de bout en bout et \u00e9quipes de s\u00e9curit\u00e9 d\u00e9di\u00e9es.<\/p><p>Le vrai risque dans le cloud n\u2019est pas la plateforme elle-m\u00eame mais la <strong>configuration inad\u00e9quate<\/strong> : des permissions trop ouvertes, l\u2019absence de MFA, des politiques de partage mal d\u00e9finies ou un manque de supervision des acc\u00e8s. C\u2019est pr\u00e9cis\u00e9ment l\u00e0 que DataRoad apporte de la valeur \u2014 en garantissant que l\u2019impl\u00e9mentation cloud de nos clients suit les meilleures pratiques de s\u00e9curit\u00e9 et est supervis\u00e9e en continu.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39a7cd6 elementor-widget elementor-widget-text-editor\" data-id=\"39a7cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">7 \u2013 <\/span>Sauvegarde &amp; Continuit\u00e9 d\u2019Activit\u00e9<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01e3ca8 elementor-widget elementor-widget-tp-accordion\" data-id=\"01e3ca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da55697d5a\" data-accordion-id=\"accordion6a9da55697d5a\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-1981\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"1981\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1981\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad met-elle en \u0153uvre et supervise-t-elle des solutions de sauvegarde ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-1981\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1981\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui \u2014 et la supervision des sauvegardes est, pour nous, aussi importante que leur mise en \u0153uvre. <br><br><strong>Une sauvegarde qui n\u2019est pas v\u00e9rifi\u00e9e r\u00e9guli\u00e8rement n\u2019est qu\u2019une illusion de s\u00e9curit\u00e9.<\/strong><\/p><p>Notre service de sauvegarde comprend :<\/p><ul><li>La conception d\u2019une strat\u00e9gie de sauvegarde adapt\u00e9e \u00e0 la criticit\u00e9 des donn\u00e9es (politique 3-2-1 ou variantes)<\/li><li>La mise en \u0153uvre d\u2019une solution de sauvegarde locale, cloud ou hybride<\/li><li>La supervision quotidienne de l\u2019\u00e9tat de toutes les t\u00e2ches de sauvegarde<\/li><li>Des alertes imm\u00e9diates en cas d\u2019\u00e9chec \u2014 nous ne d\u00e9couvrons pas le probl\u00e8me au moment o\u00f9 il faut r\u00e9cup\u00e9rer les donn\u00e9es<\/li><li>Des tests de restauration p\u00e9riodiques (restore tests) pour garantir que les donn\u00e9es sont r\u00e9ellement r\u00e9cup\u00e9rables<\/li><li>Un rapport mensuel avec l\u2019\u00e9tat et l\u2019historique des sauvegardes<\/li><\/ul><p> <\/p><p>La question que nous posons toujours aux nouveaux clients est : \u00ab Quand avez-vous test\u00e9 pour la derni\u00e8re fois la restauration d\u2019une sauvegarde ? \u00bb La r\u00e9ponse est presque toujours r\u00e9v\u00e9latrice.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-1982\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"1982\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1982\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Qu\u2019arrive-t-il \u00e0 mon entreprise si elle est victime d\u2019une attaque de ransomware ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-1982\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1982\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le ransomware est aujourd\u2019hui l\u2019une des menaces les plus s\u00e9rieuses pour les entreprises de toute taille. Une attaque r\u00e9ussie peut chiffrer toutes les donn\u00e9es et syst\u00e8mes d\u2019une organisation, les rendant inaccessibles jusqu\u2019au paiement d\u2019une ran\u00e7on \u2014 sans aucune garantie de r\u00e9cup\u00e9ration apr\u00e8s paiement.<\/p><p>L\u2019approche de DataRoad est une <strong>pr\u00e9vention multicouche<\/strong> \u2014 pare-feu avec inspection du trafic, protection des endpoints avec d\u00e9tection comportementale anti-ransomware, filtrage des emails et formation des utilisateurs. Cette approche r\u00e9duit drastiquement la probabilit\u00e9 d\u2019une attaque r\u00e9ussie.<\/p><p>Mais si, malgr\u00e9 tout, une attaque survient, notre protocole de r\u00e9ponse aux incidents s\u2019active imm\u00e9diatement : isolement des syst\u00e8mes touch\u00e9s pour contenir la propagation, analyse forensique pour d\u00e9terminer le vecteur d\u2019entr\u00e9e, nettoyage des syst\u00e8mes compromis et r\u00e9cup\u00e9ration des donn\u00e9es \u00e0 partir d\u2019une sauvegarde saine et v\u00e9rifi\u00e9e. <strong>Une strat\u00e9gie de sauvegarde solide est le filet de s\u00e9curit\u00e9 ultime contre le ransomware<\/strong> \u2014 c\u2019est pourquoi la supervision continue des sauvegardes n\u2019est pas n\u00e9gociable dans nos contrats.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d68a06 elementor-widget elementor-widget-text-editor\" data-id=\"1d68a06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">8 \u2013 <\/span>Secteurs Sp\u00e9cifiques<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc61008 elementor-widget elementor-widget-tp-accordion\" data-id=\"dc61008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da55699487\" data-accordion-id=\"accordion6a9da55699487\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2311\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2311\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2311\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad a-t-elle de l\u2019exp\u00e9rience en informatique pour le secteur h\u00f4telier ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2311\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2311\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le secteur h\u00f4telier est l\u2019un de nos segments de pr\u00e9dilection, avec plusieurs h\u00f4tels et unit\u00e9s h\u00f4teli\u00e8res dans notre portefeuille de clients. L\u2019exp\u00e9rience accumul\u00e9e nous permet de comprendre les sp\u00e9cificit\u00e9s informatiques que ce secteur exige :<\/p><ul><li>Int\u00e9gration avec les syst\u00e8mes de gestion h\u00f4teli\u00e8re (PMS) comme Opera, Protel ou similaires<\/li><li>R\u00e9seaux Wi-Fi haute densit\u00e9 pour les clients, avec portail captif et s\u00e9paration du trafic<\/li><li>Disponibilit\u00e9 absolument critique \u2014 une panne r\u00e9seau \u00e0 2 heures du matin dans un h\u00f4tel en exploitation est un incident grave<\/li><li>Segmentation du r\u00e9seau entre syst\u00e8mes de gestion, r\u00e9seau des clients et syst\u00e8mes de contr\u00f4le d\u2019acc\u00e8s<\/li><li>Support des syst\u00e8mes TV, de la t\u00e9l\u00e9phonie IP et d\u2019autres syst\u00e8mes int\u00e9gr\u00e9s<\/li><li>Conformit\u00e9 aux exigences de protection des donn\u00e9es des clients (RGPD)<\/li><\/ul><p>Notre exp\u00e9rience en contexte h\u00f4telier signifie que nous n\u2019avons pas besoin d\u2019apprendre le m\u00e9tier de notre client \u2014 nous arrivons avec la connaissance du secteur et de ses sp\u00e9cificit\u00e9s techniques.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2312\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2312\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2312\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad fournit-elle des services aux cliniques et organisations de sant\u00e9 ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2312\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2312\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui. Le secteur de la sant\u00e9 est l\u2019un des plus exigeants en mati\u00e8re informatique \u2014 et l\u2019un de ceux qui requi\u00e8rent le plus un partenaire avec une exp\u00e9rience r\u00e9elle dans ce contexte. DataRoad sert des cliniques et des centres m\u00e9dicaux, en pleine conscience des particularit\u00e9s que cet environnement impose :<\/p><ul><li>Protection rigoureuse des donn\u00e9es de sant\u00e9 (RGPD appliqu\u00e9 au contexte clinique)<\/li><li>Int\u00e9gration avec les syst\u00e8mes de gestion clinique et les dossiers de sant\u00e9 \u00e9lectroniques<\/li><li>Haute disponibilit\u00e9 des syst\u00e8mes de rendez-vous, de faturation et de dossiers cliniques<\/li><li>S\u00e9curit\u00e9 renforc\u00e9e pour la protection des donn\u00e9es sensibles des patients<\/li><li>Gestion des \u00e9quipements m\u00e9dicaux avec composants informatiques (imagerie, etc.)<\/li><li>Conformit\u00e9 aux exigences l\u00e9gales sp\u00e9cifiques du secteur de la sant\u00e9<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2313\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2313\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2313\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">DataRoad travaille-t-elle avec des ambassades et missions diplomatiques ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2313\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2313\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Oui. Les repr\u00e9sentations diplomatiques sont un segment que nous sommes fiers de servir, pr\u00e9cis\u00e9ment en raison de l\u2019exigence et de la sensibilit\u00e9 qu\u2019elles requi\u00e8rent. Les besoins informatiques d\u2019une ambassade diff\u00e8rent de ceux d\u2019une entreprise commerciale sur plusieurs aspects importants :<\/p><ul><li>Des exigences de s\u00e9curit\u00e9 physique et logique sup\u00e9rieures \u00e0 la moyenne<\/li><li>L\u2019int\u00e9gration avec les syst\u00e8mes et politiques informatiques du si\u00e8ge (souvent hors du Portugal)<\/li><li>La gestion d\u2019un VPN s\u00e9curis\u00e9 pour la communication avec la capitale et les autres missions<\/li><li>Le besoin de discr\u00e9tion et de confidentialit\u00e9 dans toutes les interactions<\/li><li>La conformit\u00e9 aux exigences sp\u00e9cifiques du pays repr\u00e9sent\u00e9<\/li><li>La disponibilit\u00e9 et la r\u00e9ponse rapide ind\u00e9pendamment des horaires diplomatiques ou des \u00e9v\u00e9nements<\/li><\/ul><p>Notre \u00e9quipe a l\u2019habitude de travailler dans ce contexte avec le professionnalisme et la confidentialit\u00e9 qu\u2019il exige.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b17d611 elementor-widget elementor-widget-text-editor\" data-id=\"b17d611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">9 \u2013 <\/span>Contrats, Tarifs &amp; Mod\u00e8le de Service<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19481df elementor-widget elementor-widget-tp-accordion\" data-id=\"19481df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da5569aacd\" data-accordion-id=\"accordion6a9da5569aacd\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2651\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2651\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2651\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Comment sont structur\u00e9s les contrats de service de DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2651\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2651\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Les contrats DataRoad reposent sur un mod\u00e8le de <strong>mensualit\u00e9 fixe par utilisateur ou par appareil<\/strong>, avec un ensemble de services clairement d\u00e9finis \u2014 sans surprises en fin de mois. Ce mod\u00e8le permet aux entreprises de planifier leur budget informatique avec une pr\u00e9visibilit\u00e9 totale.<\/p><p>Le contrat type <strong>IT Unlimited<\/strong> comprend un support technique sans limite d\u2019appels ou d\u2019interventions \u00e0 distance, une supervision 24\/7, la maintenance pr\u00e9ventive et les services de base convenus. Les interventions sur site de longue dur\u00e9e, les projets d\u2019infrastructure et l\u2019acquisition de mat\u00e9riel sont trait\u00e9s s\u00e9par\u00e9ment avec un devis pr\u00e9alable.<\/p><p>Le contrat est document\u00e9 avec :<\/p><ul><li>Un p\u00e9rim\u00e8tre d\u00e9taill\u00e9 des services inclus et exclus<\/li><li>Un tableau de SLA avec les temps de r\u00e9ponse par s\u00e9v\u00e9rit\u00e9<\/li><li>Un inventaire des appareils et syst\u00e8mes g\u00e9r\u00e9s<\/li><li>Les conditions d\u2019escalade et de communication des incidents<\/li><li>Des clauses RGPD et de confidentialit\u00e9<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2652\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2652\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2652\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Quel est le co\u00fbt des services d\u2019infog\u00e9rance de DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2652\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2652\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le prix de nos services est calcul\u00e9 sur la base de plusieurs facteurs : nombre d\u2019utilisateurs et d\u2019appareils, complexit\u00e9 de l\u2019infrastructure, niveau de SLA souhait\u00e9 et services sp\u00e9cifiques inclus. C\u2019est pourquoi nous ne publions pas de grilles tarifaires fixes \u2014 chaque proposition est personnalis\u00e9e apr\u00e8s un \u00e9tat des lieux des besoins r\u00e9els du client.<\/p><p>Ce que nous pouvons dire avec confiance, c\u2019est que le mod\u00e8le de service g\u00e9r\u00e9 est, pour la grande majorit\u00e9 des organisations, <strong>nettement plus \u00e9conomique que les alternatives<\/strong> :<\/p><ul><li>Par rapport \u00e0 une informatique interne \u00e9quivalente : le co\u00fbt d\u2019un technicien informatique senior au Portugal (salaire, charges, formation, outils) d\u00e9passe souvent le co\u00fbt d\u2019un contrat DataRoad complet qui offre une \u00e9quipe pluridisciplinaire<\/li><li>Par rapport au support r\u00e9actif pay\u00e9 \u00e0 l\u2019heure : la proactivit\u00e9 du mod\u00e8le g\u00e9r\u00e9 r\u00e9duit le nombre et la s\u00e9v\u00e9rit\u00e9 des incidents, ce qui se traduit par un co\u00fbt total plus faible et un impact moindre sur l\u2019activit\u00e9<\/li><\/ul><p> <\/p><p>Nous offrons un <strong>diagnostic gratuit<\/strong> de l\u2019infrastructure actuelle, apr\u00e8s lequel nous pr\u00e9sentons une proposition d\u00e9taill\u00e9e et transparente. Sans engagement, sans petites lignes.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2653\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2653\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2653\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Existe-t-il un engagement minimum dans les contrats DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2653\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2653\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Les contrats DataRoad sont typiquement \u00e9tablis pour des p\u00e9riodes de 12 mois renouvelables automatiquement, ce qui permet de planifier et de mettre en \u0153uvre des solutions sur un horizon temporel ad\u00e9quat \u2014 et apporte de la stabilit\u00e9 \u00e0 nos clients comme \u00e0 notre \u00e9quipe.<\/p><p>Contrairement \u00e0 ce que l\u2019on pourrait penser, nous pr\u00e9f\u00e9rons une relation de long terme fond\u00e9e sur les r\u00e9sultats et la satisfaction plut\u00f4t que sur une r\u00e9tention forc\u00e9e par des clauses de sortie p\u00e9nalisantes. Notre objectif est d\u2019\u00eatre le partenaire informatique que nos clients choisissent de renouveler \u2014 pas celui qu\u2019ils sont oblig\u00e9s de garder.<\/p><p>Les conditions sp\u00e9cifiques d\u2019entr\u00e9e, de sortie et de renouvellement sont discut\u00e9es de mani\u00e8re transparente lors de la phase de n\u00e9gociation du contrat.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f33a341 elementor-widget elementor-widget-text-editor\" data-id=\"f33a341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">9 \u2013 <\/span>Comment Commencer \u00e0 Travailler avec DataRoad<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9fa787 elementor-widget elementor-widget-tp-accordion\" data-id=\"d9fa787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9da5569c0f3\" data-accordion-id=\"accordion6a9da5569c0f3\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2281\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2281\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2281\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Comment fonctionne le processus de d\u00e9marrage d\u2019un partenariat avec DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2281\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2281\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le processus d\u2019onboarding d\u2019un nouveau client DataRoad est structur\u00e9 et sans friction :<\/p><ul><li><strong>1. Premier contact<\/strong> \u2014 par t\u00e9l\u00e9phone, email ou formulaire sur le site. Nous r\u00e9pondons le jour m\u00eame.<\/li><li><strong>2. R\u00e9union de d\u00e9couverte<\/strong> \u2014 une conversation (en personne ou en visioconf\u00e9rence) pour comprendre votre infrastructure actuelle, vos besoins et vos attentes<\/li><li><strong>3. Diagnostic<\/strong> \u2014 audit technique de l\u2019infrastructure existante pour identifier l\u2019\u00e9tat actuel, les risques et les opportunit\u00e9s d\u2019am\u00e9lioration<\/li><li><strong>4. Proposition personnalis\u00e9e<\/strong> \u2014 pr\u00e9sentation d\u2019une proposition d\u00e9taill\u00e9e avec p\u00e9rim\u00e8tre, SLA et prix mensuel fixe<\/li><li><strong>5. Signature et onboarding<\/strong> \u2014 formalisation du contrat et d\u00e9but du processus d\u2019int\u00e9gration technique (installation des agents de supervision, documentation de l\u2019infrastructure, cr\u00e9ation des acc\u00e8s)<\/li><li><strong>6. Fonctionnement normal<\/strong> \u2014 d\u00e8s la fin de l\u2019onboarding, votre infrastructure est supervis\u00e9e et support\u00e9e par DataRoad<\/li><\/ul><p> <\/p><p>Le processus complet, du premier contact au d\u00e9but de l\u2019exploitation, prend g\u00e9n\u00e9ralement 1 \u00e0 3 semaines selon la complexit\u00e9 de l\u2019infrastructure.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2282\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2282\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2282\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Qu\u2019est-ce que le diagnostic r\u00e9alis\u00e9 par DataRoad ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2282\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2282\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le diagnostic est un <strong>audit technique de l\u2019infrastructure informatique de votre organisation<\/strong>, r\u00e9alis\u00e9 par notre \u00e9quipe sans aucun co\u00fbt ni engagement. L\u2019objectif est de vous donner une vision honn\u00eate et objective de l\u2019\u00e9tat actuel de votre technologie \u2014 en identifiant les vuln\u00e9rabilit\u00e9s, les risques, les inefficacit\u00e9s et les opportunit\u00e9s d\u2019am\u00e9lioration.<\/p><p>Le diagnostic couvre typiquement :<\/p><ul><li>L\u2019\u00e9tat et la configuration du r\u00e9seau (switches, points d\u2019acc\u00e8s, pare-feu)<\/li><li>Une \u00e9valuation de s\u00e9curit\u00e9 de base (exposition des services, politiques de mots de passe, MFA)<\/li><li>L\u2019\u00e9tat des syst\u00e8mes de sauvegarde et la capacit\u00e9 de r\u00e9cup\u00e9ration<\/li><li>L\u2019analyse des licences logicielles (Microsoft 365 et autres)<\/li><li>L\u2019inventaire du mat\u00e9riel et l\u2019identification des \u00e9quipements en fin de vie<\/li><li>L\u2019\u00e9tat des mises \u00e0 jour des syst\u00e8mes d\u2019exploitation et applications<\/li><\/ul><p>\u00c0 la fin, vous recevez un rapport avec les principales conclusions et recommandations \u2014 c\u2019est un service \u00e0 valeur r\u00e9elle.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2283\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2283\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2283\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">J\u2019ai d\u00e9j\u00e0 un prestataire informatique. La transition vers DataRoad est-elle compliqu\u00e9e ?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2283\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2283\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Le changement de prestataire informatique est une pr\u00e9occupation l\u00e9gitime, mais en pratique il est beaucoup moins perturbateur que ce que la plupart des clients craignent.<\/p><p>DataRoad dispose d\u2019un processus d\u2019onboarding structur\u00e9 pr\u00e9cis\u00e9ment pour minimiser l\u2019impact op\u00e9rationnel du changement.<\/p><p>Notre processus comprend un relev\u00e9 complet de l\u2019infrastructure existante (avec ou sans la coop\u00e9ration du prestataire pr\u00e9c\u00e9dent), la documentation de tous les syst\u00e8mes, identifiants et configurations, et une phase de transition en parall\u00e8le o\u00f9 les deux entit\u00e9s coexistent temporairement si n\u00e9cessaire.<\/p><p>Du point de vue des utilisateurs, la transition est g\u00e9n\u00e9ralement imperceptible \u2014 le lendemain, ils appellent un num\u00e9ro diff\u00e9rent et l\u2019exp\u00e9rience de support s\u2019am\u00e9liore. Le travail de fond d\u2019inventaire, de documentation et de migration est r\u00e9alis\u00e9 par notre \u00e9quipe de mani\u00e8re organis\u00e9e, sans pression sur les utilisateurs finaux.<\/p><p>Notre suggestion est toujours de commencer par le diagnostic \u2014 qui nous donne la connaissance de l\u2019infrastructure n\u00e9cessaire pour planifier une transition sans risques.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f81919b elementor-widget elementor-widget-text-editor\" data-id=\"f81919b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-rt-animate=\"animate\" data-rt-animation-group=\"single\" data-rt-animation-type=\"fade\"> <\/h4><h4 class=\"featured_article_title heading-style-2\" data-rt-animate=\"animate\" data-rt-animation-group=\"single\" data-rt-animation-type=\"fade\">Quelques-unes des entreprises qui nous confient leur informatique pour op\u00e9rer avec s\u00e9curit\u00e9, performance et continuit\u00e9 d\u2019activit\u00e9<\/h4><h5>Ceux qui exigent la fiabilit\u00e9 choisissent DataRoad. Des r\u00e9f\u00e9rences qui parlent pour nous<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec9c17 elementor-widget elementor-widget-template\" data-id=\"dec9c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"29222\" class=\"elementor elementor-29222 elementor-bc-flex-widget\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1b2c31 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1b2c31\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1b2c32\" data-id=\"a1b2c32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b174bda elementor-widget elementor-widget-image-carousel\" data-id=\"b174bda\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:2000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/garciaegarcia-120x54-1.png\" alt=\"Log\u00f3tipo Garcia &amp; Garcia \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/guestu-120x42-1.png\" alt=\"Log\u00f3tipo Guestu \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Logo_GRENKE.png\" alt=\"Log\u00f3tipo Grenke\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/boost-1.png\" alt=\"Boost\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/continental.png\" alt=\"Continental\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/Untitled-150x98.png\" alt=\"Log\u00f3tipo Minist\u00e9rio P\u00fablico de Portugal \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/usa-120x100-1.png\" alt=\"USA 120x100\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/Embaixada_Franca.png\" alt=\"Embaixada Franca\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/panike-120x56-1.png\" alt=\"Panike 120x56\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/ventask-100x100-1.png\" alt=\"Log\u00f3tipo Ventask \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/newhotel-120x35-1.png\" alt=\"Newhotel 120x35\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/Restream-150x83.png\" alt=\"Log\u00f3tipo ReStream \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/reltio.png\" alt=\"Reltio\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/augusta.png\" alt=\"Augusta\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/uphill.png\" alt=\"Uphill\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/uriach_logo-1-1.png\" alt=\"Uriach Log\u00f3tipo 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/Smeg1.png\" alt=\"Log\u00f3tipo SMEG \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/beqom-logo_red_tag-1.png\" alt=\"Beqom Log\u00f3tipo RED TAG 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/velv.png\" alt=\"Log\u00f3tipo Velv \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/embassy-of-saudi-arabia2.png\" alt=\"Embassy OF Saudi Arabia2\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/escola-saude-publica.png\" alt=\"Escola Saude Publica\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/ce1.png\" alt=\"Log\u00f3tipo Circuito do Estoril \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/Syone.png\" alt=\"Log\u00f3tipo Syone \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/creative-minds.png\" alt=\"Log\u00f3tipo Creative Minds \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4768d9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4768d9a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c5c203\" data-id=\"2c5c203\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33d8a69 elementor-widget elementor-widget-sectiontitle\" data-id=\"33d8a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_center\">\r\n\t\t\t\t<h5>\/\/ NOS SERVICES IT<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>D\u00e9couvrez tous les avantages<\/h3>\r\n\t\t\t\t    <h2>Support & <span>Impl\u00e9mentation Informatique<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p><\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-127bd61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"127bd61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ae73a8a\" data-id=\"ae73a8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af52fc1 elementor-widget elementor-widget-service\" data-id=\"af52fc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Assistance Informatique<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-technical-support\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Assistance informatique aux entreprises : support sur site, \u00e0 distance et t\u00e9l\u00e9phonique<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/assistencia-informatica-empresa\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fas fa-ellipsis-h fa-solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4ed45 elementor-widget elementor-widget-service\" data-id=\"4b4ed45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>R\u00e9seaux Sans Fil<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-network-1\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Installation, configuration et d\u00e9ploiement de solutions de r\u00e9seaux sans fil professionnels, avec gestion<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/redes-cablagem-informatica\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6b7fff elementor-widget elementor-widget-service\" data-id=\"a6b7fff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>S\u00e9curit\u00e9 Informatique<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-lock\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Solutions de s\u00e9curit\u00e9 informatique et de protection des donn\u00e9es sur postes, serveurs et r\u00e9seaux<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0ff3e44\" data-id=\"0ff3e44\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d87e69 elementor-widget elementor-widget-service\" data-id=\"6d87e69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Support Helpdesk<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-hand-shake\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Support informatique aux utilisateurs : sur site, \u00e0 distance et par t\u00e9l\u00e9phone. Appui permanent aux entreprises<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/empresa-informatica-it\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24f9647 elementor-widget elementor-widget-service\" data-id=\"24f9647\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Forfait IT Unlimited<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Support sur site, \u00e0 distance et t\u00e9l\u00e9phonique de tous les syst\u00e8mes informatiques des entreprises<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/it-unlimited-servicos-informatica\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2903326 elementor-widget elementor-widget-service\" data-id=\"2903326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Sauvegardes<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>S\u00e9curit\u00e9 des donn\u00e9es avec supervision et alertes. Sauvegardes locales et distantes. Solutions de Disaster Recovery<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3d4265c\" data-id=\"3d4265c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-630e345 elementor-widget elementor-widget-service\" data-id=\"630e345\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>R\u00e9seaux Informatiques<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-network\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Maintenance de r\u00e9seaux informatiques, d\u00e9ploiement, gestion et optimisation<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/redes-cablagem-informatica\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29f3913 elementor-widget elementor-widget-service\" data-id=\"29f3913\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Conseil IT<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-technical-support\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Analyse, gestion et optimisation de solutions informatiques, r\u00e9seaux, syst\u00e8mes et s\u00e9curit\u00e9 informatique<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731458d elementor-widget elementor-widget-service\" data-id=\"731458d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Solutions Cloud<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Solutions cloud de s\u00e9curit\u00e9, partage et collaboration, 365 et GSuite. D\u00e9ploiement, gestion et maintenance<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tLire Plus ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c12c1e0 service-carousel-slick  elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c12c1e0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df1e191\" data-id=\"df1e191\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d9b81a elementor-widget elementor-widget-sectiontitle\" data-id=\"1d9b81a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"title_in_area\">\r\n\t\t<div class=\"title_in\">\r\n\t\t\t<div class=\"title_tx\">\r\n\t\t\t\t<h5>\/\/ Nos services informatiques<\/h5>\r\n\t\t\t\t\r\n\t\t\t\t<h3>Support IT Entreprise<\/h3>\r\n\t\t\t\t\r\n\t\t\t\t<h2><span><\/span><\/h2>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"title_p\">\r\n\t\t\t<div class=\"title_ptx\">\r\n\t\t\t\t<p>Des r\u00e9ponses directes sur les services informatiques pour entreprises<br><br>Nous avons r\u00e9uni ici les questions qu\u2019on nous pose le plus sur les forfaits, les temps de r\u00e9ponse, les sauvegardes, la cybers\u00e9curit\u00e9 et les migrations vers le cloud.<br><br>Nous expliquons, sans langage technique, ce qui a du sens pour votre entreprise \u2014 et ce qui n\u2019en a pas, m\u00eame quand cela signifie vendre moins.<br><br>Quelque chose est rest\u00e9 sans r\u00e9ponse ? Demandez-nous directement : nous r\u00e9pondons le jour m\u00eame.<\/p>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f946cac elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f946cac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab5046c\" data-id=\"ab5046c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ba1a66 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ba1a66\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d5fc7a9\" data-id=\"d5fc7a9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c207b7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6c207b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-311638b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"311638b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8e13fd8\" data-id=\"8e13fd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f949073 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f949073\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b398bf4\" data-id=\"b398bf4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-563aabd elementor-widget elementor-widget-heading\" data-id=\"563aabd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Une question \u00e0 laquelle ces r\u00e9ponses ne r\u00e9pondent pas ?<br><br>Nous expliquons, sans langage technique, ce qui a du sens pour votre entreprise \u2014 et ce qui n\u2019en a pas, m\u00eame si cela signifie vendre moins.<br><br>Posez-nous votre question \u2192<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fc8ff28\" data-id=\"fc8ff28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bad6293 elementor-widget__width-initial elementor-widget elementor-widget-iconbox\" data-id=\"bad6293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"icon-box style-11\">\n\t\t\t<div class=\"icon-box-icon\">\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-call\"><\/i>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2><\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fb51d04\" data-id=\"fb51d04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99f0e4a elementor-widget elementor-widget-heading\" data-id=\"99f0e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:351211459950\">211 459 950<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf41674 elementor-widget elementor-widget-heading\" data-id=\"bf41674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">(Chamada para a rede fixa nacional)<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a1e83 elementor-widget elementor-widget-heading\" data-id=\"86a1e83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">sales@dataroad.pt<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-393647e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"393647e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47f6929\" data-id=\"47f6929\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d2dcdf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1d2dcdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4d8207c e-flex e-con-boxed e-con e-parent\" data-id=\"4d8207c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-305af01 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"305af01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"featured_article_title heading-style-2\">Les plateformes sur lesquelles notre \u00e9quipe est certifi\u00e9e<\/h4><h4>La r\u00e9ponse technique que vous cherchez a une certification derri\u00e8re elle<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c009030 elementor-widget elementor-widget-template\" data-id=\"c009030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"29223\" class=\"elementor elementor-29223 elementor-bc-flex-widget\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4e5f61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4e5f61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d4e5f62\" data-id=\"d4e5f62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b20f6d elementor-hidden-mobile elementor-widget elementor-widget-image-carousel\" data-id=\"8b20f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:2000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/dahua-120x47-1.png\" alt=\"Log\u00f3tipo Dahua \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/sophos-150x96-120x81-1.png\" alt=\"Log\u00f3tipo Sophos \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/eaton-120x41-1.png\" alt=\"Log\u00f3tipo Eaton \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/dell-partner.png\" alt=\"Log\u00f3tipo Dell Technologies Partner \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Microsoft-1-120x67-1.png\" alt=\"Log\u00f3tipo Microsoft \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/google-120x67-1.png\" alt=\"Log\u00f3tipo Google \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Google-Partner-1-1.png\" alt=\"Google Partner 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/DellPartner3-1-120x54-1.png\" alt=\"Log\u00f3tipo Dell Partner \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/hpe.png\" alt=\"HPE\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Apple_Consultant_Network-2.png\" alt=\"Apple Consultant Network\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/05\/ubiquiti.webp\" alt=\"Ubiquiti\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/microsoft_partner3-120x65-1.png\" alt=\"Microsoft Partner3\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/1-150x96-120x81-1.png\" alt=\"Certifica\u00e7\u00e3o Microsoft Certified IT Professional da equipa DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/microsoftprofissional-1-120x53-1.png\" alt=\"Microsoftprofissional\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/01\/ubnt.avif\" alt=\"Ubiquiti UniFi Partner Program \u2014 parceria tecnol\u00f3gica da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/lenovo.png\" alt=\"Log\u00f3tipo Lenovo \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/vmware.png\" alt=\"Log\u00f3tipo VMware \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Dell.png\" alt=\"Log\u00f3tipo Dell \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/05\/palo_alto.png\" alt=\"Log\u00f3tipo Palo Alto Networks \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/dell-partner.png\" alt=\"Dell Partner\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/71-86x86-86x81-1.png\" alt=\"Microsoft Registered Partner \u2014 parceria tecnol\u00f3gica da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/mikrotik_logo-120x29-1.png\" alt=\"Mikrotik Log\u00f3tipo\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/unify-120x44-1.png\" alt=\"Log\u00f3tipo Unify \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/05\/hp_aruba.png\" alt=\"Log\u00f3tipo HPE Aruba Networking \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-019bacd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"019bacd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c189ccf\" data-id=\"c189ccf\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca080a0 elementor-widget elementor-widget-sectiontitle\" data-id=\"ca080a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>Contactez-nous d\u00e8s maintenant<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Formulaire de Contact<\/h3>\r\n\t\t\t\t    <h2><span><\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Demandez une proposition \u00e0 DataRoad : nous nous occupons du reste avec une r\u00e9ponse rapide et claire pour soutenir les besoins de votre entreprise.<br><br>Dites-nous ce dont vous avez besoin. Support informatique, installation de r\u00e9seaux, cybers\u00e9curit\u00e9, d\u00e9m\u00e9nagement de bureaux ou simplement un second avis sur votre infrastructure IT \u2014 nous sommes l\u00e0 pour aider.<br><br>Remplissez le formulaire et un technicien sp\u00e9cialis\u00e9 vous contactera le jour m\u00eame.<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84bd394 elementor-widget elementor-widget-shortcode\" data-id=\"84bd394\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29750-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"29750\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/29968#wpcf7-f29750-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"29750\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29750-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAEIDQjY4gRHlgXvx\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"assunto\" \/>\n<div class=\"dr-fc\">\n\t<div class=\"dr-fc-form\">\n\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"zc_gad\" value=\"\" type=\"hidden\" name=\"zc_gad\" \/>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nome\">Nom<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub\" autocomplete=\"name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre nom\" value=\"\" type=\"text\" name=\"sub\" autocomplete=\"name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-empresa\">Entreprise<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-empresa\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom de l&#039;entreprise\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-email\">E-mail<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub2\" autocomplete=\"email\" inputmode=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email dr-f\" id=\"dr-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"nom@entreprise.com\" value=\"\" type=\"email\" name=\"sub2\" autocomplete=\"email\" inputmode=\"email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-tel\">T\u00e9l\u00e9phone<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel dr-f\" id=\"dr-tel\" aria-invalid=\"false\" placeholder=\"+351 000 000 000\" value=\"\" type=\"tel\" name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nif\">Num\u00e9ro de TVA (NIF)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nif\" autocomplete=\"off\" inputmode=\"numeric\" pattern=\"[0-9]{9}\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text dr-f\" id=\"dr-nif\" aria-invalid=\"false\" placeholder=\"9 chiffres (facultatif)\" value=\"\" type=\"text\" name=\"nif\" autocomplete=\"off\" inputmode=\"numeric\" pattern=\"[0-9]{9}\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-motivo\">Objet<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><select class=\"wpcf7-form-control wpcf7-select dr-f\" id=\"dr-motivo\" aria-invalid=\"false\" name=\"motivo\"><option value=\"\">S\u00e9lectionnez ce dont vous avez besoin<\/option><option value=\"Support et helpdesk (forfait IT Unlimited)\">Support et helpdesk (forfait IT Unlimited)<\/option><option value=\"R\u00e9seaux, c\u00e2blage et WiFi\">R\u00e9seaux, c\u00e2blage et WiFi<\/option><option value=\"Cybers\u00e9curit\u00e9 et sauvegardes\">Cybers\u00e9curit\u00e9 et sauvegardes<\/option><option value=\"Microsoft 365 et cloud\">Microsoft 365 et cloud<\/option><option value=\"D\u00e9m\u00e9nagement de bureaux\">D\u00e9m\u00e9nagement de bureaux<\/option><option value=\"Vid\u00e9osurveillance et standard IP\">Vid\u00e9osurveillance et standard IP<\/option><option value=\"Changer de prestataire IT\">Changer de prestataire IT<\/option><option value=\"Autre sujet\">Autre sujet<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-c\">\n\t\t\t<p><label for=\"dr-msg\">Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"placeholder\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea dr-f\" id=\"dr-msg\" aria-invalid=\"false\" placeholder=\"D\u00e9crivez votre besoin \u2014 combien de postes, quels syst\u00e8mes, quel est le probl\u00e8me.\" name=\"placeholder\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-rgpd\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"aceito\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceito\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'ai lu et j'accepte la <a href=\"\/politica-de-privacidade\/\" target=\"_blank\" rel=\"noopener\">Politique de Confidentialit\u00e9<\/a> et j'autorise DataRoad \u00e0 me contacter.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-acao\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner dr-fc-btn\" type=\"submit\" value=\"Demander un devis\" \/><span class=\"dr-fc-nota\">R\u00e9ponse le jour ouvrable m\u00eame. Sans engagement.<\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<aside class=\"dr-fc-lado\">\n\t\t<p><span class=\"dr-fc-tag\">R\u00e9ponse rapide<\/span>\n\t\t<\/p>\n\t\t<h3>Vous pr\u00e9f\u00e9rez parler \u00e0 quelqu'un tout de suite ?\n\t\t<\/h3>\n\t\t<p class=\"dr-fc-sub\">Nous avons nos propres \u00e9quipes \u00e0 Lisbonne et \u00e0 Porto. Appelez et parlez \u00e0 un technicien, pas \u00e0 un centre d\u2019appels.\n\t\t<\/p>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>T\u00e9l\u00e9phone<\/b><a href=\"tel:+351211459950\">+351 211 459 950<\/a><em>Jours ouvrables, 9h30\u201313h00 et 14h00\u201318h30<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 4h16v16H4z\"\/><path d=\"m4 6 8 6 8-6\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>E-mail<\/b><a href=\"mailto:sales@dataroad.pt\">sales@dataroad.pt<\/a><em>Devis et nouveaux projets<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 1 1 18 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>O\u00f9 nous sommes<\/b><span class=\"dr-fc-v\">Lisboa &middot; Porto<\/span><em>Assistance dans tout le pays<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Urgences<\/b><span class=\"dr-fc-v\">Support 24\/7<\/span><em>Pour les clients sous contrat IT Unlimited<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-stats\">\n\t\t\t<div>\n\t\t\t\t<p><b>11+<\/b><span>ans<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>232<\/b><span>entreprises<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>SLA<\/b><span>par contrat<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/aside>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b84649e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b84649e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90f7e64\" data-id=\"90f7e64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-c665781 e-flex e-con-boxed e-con e-parent\" data-id=\"c665781\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Services Informatiques \u2014 Infog\u00e9rance, Support et Cybers\u00e9curit\u00e9 | DataRoad DataRoad est un MSP (Managed Service Provider) certifi\u00e9, dont le si\u00e8ge est \u00e0 Lisbonne, avec une pr\u00e9sence dans tout le Portugal. Nous fournissons des services d\u2019infog\u00e9rance, de support technique 24\/7, de cybers\u00e9curit\u00e9, de gestion de r\u00e9seaux et de cloud \u00e0 des h\u00f4tels, cliniques, ambassades, universit\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-29968","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"R\u00e9ponses claires aux questions que les entreprises, h\u00f4tels et cliniques nous posent : infog\u00e9rance, SLA, tarifs, cybers\u00e9curit\u00e9, sauvegardes et cloud.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"msvalidate.01\" content=\"AAA868BD701CDD0DD556284F90EC5D5C\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"DataRoad - Servi\u00e7os de IT geridos para empresas que n\u00e3o podem parar\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"FAQ Services Informatiques | Infog\u00e9rance et SLA\" \/>\n\t\t<meta property=\"og:description\" content=\"R\u00e9ponses claires aux questions que les entreprises, h\u00f4tels et cliniques nous posent : infog\u00e9rance, SLA, tarifs, cybers\u00e9curit\u00e9, sauvegardes et cloud.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/dataroad_banner_noticia.png?wsr\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/dataroad_banner_noticia.png?wsr\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-08-19T17:42:53+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-19T21:06:35+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dataroad\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"FAQ Services Informatiques | Infog\u00e9rance et SLA\" \/>\n\t\t<meta name=\"twitter:description\" content=\"R\u00e9ponses claires aux questions que les entreprises, h\u00f4tels et cliniques nous posent : infog\u00e9rance, SLA, tarifs, cybers\u00e9curit\u00e9, sauvegardes et cloud.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/dataroad_banner_noticia.png?wsr\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.dataroad.pt\\\/en\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#listItem\",\"name\":\"FAQ Services Informatiques\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#listItem\",\"position\":2,\"name\":\"FAQ Services Informatiques\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/#organization\",\"name\":\"DataRoad\",\"description\":\"Servi\\u00e7os de IT geridos para empresas que n\\u00e3o podem parar A DataRoad \\u00e9 uma empresa portuguesa de servi\\u00e7os inform\\u00e1ticos geridos (MSP), especializada em suporte inform\\u00e1tico, redes, seguran\\u00e7a e infraestrutura IT para empresas em Portugal desde 2015.\",\"url\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/\",\"email\":\"info@dataroad.pt\",\"telephone\":\"+351 211 459 950\",\"foundingDate\":\"2015-01-01\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"value\":10},\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.dataroad.pt\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/logo-2026b.png?wsr\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#organizationLogo\",\"width\":850,\"height\":300,\"caption\":\"#image_title\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/dataroad\",\"https:\\\/\\\/www.instagram.com\\\/dataroad.it.services\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/dataroad-it\",\"https:\\\/\\\/maps.google.com\\\/?cid=6693699020085204826\"],\"address\":{\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/#postaladdress\",\"@type\":\"PostalAddress\",\"streetAddress\":\"Avenida dos Moinhos 12 B, Quinta Grande\",\"postalCode\":\"2610-119\",\"addressLocality\":\"Alfragide\",\"addressRegion\":\"Lisboa\",\"addressCountry\":\"PT\"},\"vatID\":\"PT513368078\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#webpage\",\"url\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/\",\"name\":\"FAQ Services Informatiques | Infog\\u00e9rance et SLA\",\"description\":\"R\\u00e9ponses claires aux questions que les entreprises, h\\u00f4tels et cliniques nous posent : infog\\u00e9rance, SLA, tarifs, cybers\\u00e9curit\\u00e9, sauvegardes et cloud.\",\"inLanguage\":\"en-GB\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/faq-services-informatiques\\\/#breadcrumblist\"},\"datePublished\":\"2026-08-19T17:42:53+00:00\",\"dateModified\":\"2026-08-19T21:06:35+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/\",\"name\":\"DataRoad\",\"description\":\"Servi\\u00e7os de IT geridos para empresas que n\\u00e3o podem parar\",\"inLanguage\":\"en-GB\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.dataroad.pt\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https:\/\/www.googletagmanager.com\/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer',\"GTM-M4WM27G\");<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>FAQ Services Informatiques | Infog\u00e9rance et SLA<\/title>\n\n","aioseo_head_json":{"title":"IT Services FAQ | Managed Services and SLA","description":"Clear answers to the questions that businesses, hotels and clinics ask us: managed services, SLAs, pricing, cybersecurity, backups and cloud.","canonical_url":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"msvalidate.01":"AAA868BD701CDD0DD556284F90EC5D5C","miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.dataroad.pt\/en#listItem","position":1,"name":"Home","item":"https:\/\/www.dataroad.pt\/en","nextItem":{"@type":"ListItem","@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#listItem","name":"FAQ Services Informatiques"}},{"@type":"ListItem","@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#listItem","position":2,"name":"FAQ Services Informatiques","previousItem":{"@type":"ListItem","@id":"https:\/\/www.dataroad.pt\/en#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.dataroad.pt\/en\/#organization","name":"DataRoad","description":"Servi\u00e7os de IT geridos para empresas que n\u00e3o podem parar A DataRoad \u00e9 uma empresa portuguesa de servi\u00e7os inform\u00e1ticos geridos (MSP), especializada em suporte inform\u00e1tico, redes, seguran\u00e7a e infraestrutura IT para empresas em Portugal desde 2015.","url":"https:\/\/www.dataroad.pt\/en\/","email":"info@dataroad.pt","telephone":"+351 211 459 950","foundingDate":"2015-01-01","numberOfEmployees":{"@type":"QuantitativeValue","value":10},"logo":{"@type":"ImageObject","url":"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/08\/logo-2026b.png?wsr","@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#organizationLogo","width":850,"height":300,"caption":"#image_title"},"image":{"@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/dataroad","https:\/\/www.instagram.com\/dataroad.it.services\/","https:\/\/www.linkedin.com\/company\/dataroad-it","https:\/\/maps.google.com\/?cid=6693699020085204826"],"address":{"@id":"https:\/\/www.dataroad.pt\/en\/#postaladdress","@type":"PostalAddress","streetAddress":"Avenida dos Moinhos 12 B, Quinta Grande","postalCode":"2610-119","addressLocality":"Alfragide","addressRegion":"Lisboa","addressCountry":"PT"},"vatID":"PT513368078"},{"@type":"WebPage","@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#webpage","url":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/","name":"FAQ Services Informatiques | Infog\u00e9rance et SLA","description":"R\u00e9ponses claires aux questions que les entreprises, h\u00f4tels et cliniques nous posent : infog\u00e9rance, SLA, tarifs, cybers\u00e9curit\u00e9, sauvegardes et cloud.","inLanguage":"en-GB","isPartOf":{"@id":"https:\/\/www.dataroad.pt\/en\/#website"},"breadcrumb":{"@id":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/#breadcrumblist"},"datePublished":"2026-08-19T17:42:53+00:00","dateModified":"2026-08-19T21:06:35+00:00"},{"@type":"WebSite","@id":"https:\/\/www.dataroad.pt\/en\/#website","url":"https:\/\/www.dataroad.pt\/en\/","name":"DataRoad","description":"Servi\u00e7os de IT geridos para empresas que n\u00e3o podem parar","inLanguage":"en-GB","publisher":{"@id":"https:\/\/www.dataroad.pt\/en\/#organization"}}]},"og:locale":"en_GB","og:site_name":"DataRoad - Servi\u00e7os de IT geridos para empresas que n\u00e3o podem parar","og:type":"article","og:title":"FAQ Services Informatiques | Infog\u00e9rance et SLA","og:description":"R\u00e9ponses claires aux questions que les entreprises, h\u00f4tels et cliniques nous posent : infog\u00e9rance, SLA, tarifs, cybers\u00e9curit\u00e9, sauvegardes et cloud.","og:url":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/","og:image":"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/dataroad_banner_noticia.png?wsr","og:image:secure_url":"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/dataroad_banner_noticia.png?wsr","og:image:width":1200,"og:image:height":630,"article:published_time":"2026-08-19T17:42:53+00:00","article:modified_time":"2026-08-19T21:06:35+00:00","article:publisher":"https:\/\/www.facebook.com\/dataroad","twitter:card":"summary_large_image","twitter:title":"FAQ Services Informatiques | Infog\u00e9rance et SLA","twitter:description":"R\u00e9ponses claires aux questions que les entreprises, h\u00f4tels et cliniques nous posent : infog\u00e9rance, SLA, tarifs, cybers\u00e9curit\u00e9, sauvegardes et cloud.","twitter:image":"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/dataroad_banner_noticia.png?wsr"},"aioseo_meta_data":{"post_id":"29968","title":"IT Services FAQ | Managed Services and SLA","description":"Clear answers to the questions that businesses, hotels and clinics ask us: managed services, SLAs, pricing, cybersecurity, backups and cloud.","keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":null,"breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":null,"created":"2026-08-19 17:42:54","updated":"2026-09-05 16:59:04","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.dataroad.pt\/en\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tFAQ Services Informatiques\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.dataroad.pt\/en"},{"label":"FAQ Services Informatiques","link":"https:\/\/www.dataroad.pt\/en\/faq-services-informatiques\/"}],"_links":{"self":[{"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/pages\/29968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/comments?post=29968"}],"version-history":[{"count":0,"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/pages\/29968\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.dataroad.pt\/en\/wp-json\/wp\/v2\/media?parent=29968"}],"curies":[{"name":"well played","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}