{"id":29956,"date":"2026-08-19T16:30:22","date_gmt":"2026-08-19T16:30:22","guid":{"rendered":"https:\/\/www.dataroad.pt\/it-services-faq\/"},"modified":"2026-08-19T21:06:28","modified_gmt":"2026-08-19T21:06:28","slug":"it-services-faq","status":"publish","type":"page","link":"https:\/\/www.dataroad.pt\/en\/it-services-faq\/","title":{"rendered":"IT Services FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29956\" class=\"elementor elementor-29956 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-478d36c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"478d36c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-658e938\" data-id=\"658e938\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f327f4e elementor-widget elementor-widget-html\" data-id=\"f327f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"width:100vw;position:relative;left:50%;right:50%;margin-left:-50vw;margin-right:-50vw;background:#0E1116;background-image:linear-gradient(120deg,#0E1116 0%,#171a22 60%,#2a1113 100%);padding:92px 0;\"><div style=\"max-width:1140px;margin:0 auto;padding:0 24px;box-sizing:border-box;\"><div style=\"color:#E24444;font-size:19px;font-weight:600;letter-spacing:.5px;margin-bottom:10px;\">IT Services FAQ<\/div><h2 style=\"color:#ffffff;font-size:46px;line-height:1.12;font-weight:700;margin:0 0 16px;\">Questions & Answers<\/h2><p style=\"color:#D5D8DF;font-size:17px;line-height:1.7;max-width:720px;margin:0 0 26px;\">Clear answers to the questions companies, hotels, clinics and organisations ask before working with DataRoad \u2014 no jargon, no empty marketing.<\/p><a href=\"https:\/\/www.dataroad.pt\/en\/it-services-company-contact\/\" style=\"display:inline-block;background:#C1272D;color:#ffffff;font-size:16px;font-weight:600;padding:14px 32px;border-radius:6px;text-decoration:none;\">Ask us your question<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49975e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49975e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37c567e\" data-id=\"37c567e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1671d6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1671d6c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-dab15fb\" data-id=\"dab15fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49a6c0c elementor-widget elementor-widget-feature\" data-id=\"49a6c0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-iot restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Answers in Plain Language<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>No technical jargon<br>\nWritten for decision-makers<br>\nEverything explained with transparency<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-8b5d2dd\" data-id=\"8b5d2dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6affe5 elementor-widget elementor-widget-feature\" data-id=\"e6affe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-award-1 restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Pricing Without Surprises<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Retainers from \u20ac21\/seat\/month<br>\nNo lock-in<br>\nFixed written proposal<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-33a18af\" data-id=\"33a18af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c34d70b elementor-widget elementor-widget-feature\" data-id=\"c34d70b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-open-book restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>How IT Unlimited Works<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Unlimited support<br>\n24\/7 monitoring<br>\nWritten, measured SLAs<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-19a9603\" data-id=\"19a9603\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec7397c elementor-widget elementor-widget-feature\" data-id=\"ec7397c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box default-style\">\t\t\t\r\n\t\t\t\t<div class=\"feature-box-icon\">\r\n\t\t\t\t\t<span><i class=\"flaticon flaticon-monitor restly-flaticon\"><\/i><\/span>\r\n\t\t\t\t<\/div>\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"feature-box-content\">\r\n\t\t\t\t\t<div class=\"feature-box-number\">\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-title\">\r\n\t\t\t\t\t\t<h2>Still Have Questions?<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"feature-box-desc\">\r\n\t\t\t\t\t\t<p>Talk to us<br>\nReply within 24 business hours<br>\nNo commitment whatsoever<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0252acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0252acf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-310b8fa\" data-id=\"310b8fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-569adaa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"569adaa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6356992\" data-id=\"6356992\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1b1eb8 elementor-widget elementor-widget-sectiontitle\" data-id=\"b1b1eb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>\/\/ FAQs<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Frequently Asked Questions about IT Services<\/h3>\r\n\t\t\t\t    <h2>Questions and Answers<br><span>IT Services<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Clear answers\nabout our managed\nIT services.<br><br>\nHere we have gathered the questions that managers of companies, hotels, clinics and organisations ask us most often before starting a partnership with DataRoad.<br><br>If you cannot find the answer you are looking for, we are available to talk.\n\n<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d99d11d elementor-widget elementor-widget-text-editor\" data-id=\"d99d11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"dr-h1-seo\" style=\"position:absolute!important;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0\">IT Services FAQ \u2014 Managed IT, Support and Cybersecurity | DataRoad<\/h1><p>DataRoad is a certified <strong>MSP (Managed Service Provider)<\/strong> headquartered in Lisbon with a presence across Portugal. We provide <strong>managed IT, 24\/7 technical support, cybersecurity, network and cloud management<\/strong> to hotels, clinics, embassies, universities and international companies. This page answers the most common questions we receive \u2014 honestly and without empty marketing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5ce47d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e5ce47d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1d6c3a elementor-absolute bounce-animate3 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"f1d6c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"133\" height=\"280\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Finance-Consulting-3.png\" class=\"attachment-large size-large wp-image-16470\" alt=\"Finance Consulting 3\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b8f847\" data-id=\"1b8f847\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0aa9e16 elementor-widget elementor-widget-image\" data-id=\"0aa9e16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"503\" src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809.jpg\" class=\"attachment-large size-large wp-image-24765\" alt=\"G170 99809\" srcset=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809.jpg 800w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809-300x189.jpg 300w, https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/04\/g170-99809-768x483.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeab360 elementor-widget elementor-widget-text-editor\" data-id=\"aeab360\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-answer\"><div class=\"faq-answer-inner\"><span class=\"answer-tag\">About us<\/span><\/div><div class=\"faq-answer-inner\"><p>DataRoad is a Portuguese <strong>IT Managed Services (MSP)<\/strong> company headquartered in Alfragide, Lisbon. We specialise in the complete management of the technology infrastructure of companies and organisations that need reliable, secure, well-managed technology \u2014 without having to build an internal IT team.<\/p><p>Our service model rests on three pillars: <\/p><p><strong>proactive monitoring<\/strong> (we detect and solve problems before they affect your operation), <strong>agile technical support<\/strong> (helpdesk and on-site intervention with guaranteed response times) and <strong>strategic management<\/strong> (technology advice, infrastructure planning and vendor management).<\/p><p>We are certified partners of Microsoft, Cisco, Fortinet, Sophos, VMware, Dell and Ubiquiti \u2014 which guarantees us privileged access to manufacturer technical support, preferential commercial conditions and continuous training on the platforms we manage.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-eb9572f e-flex e-con-boxed e-con e-parent\" data-id=\"eb9572f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-606f2b9 elementor-widget elementor-widget-text-editor\" data-id=\"606f2b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">1 \u2013 <\/span>What DataRoad is and what we do<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f67123c elementor-widget elementor-widget-tp-accordion\" data-id=\"f67123c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2a84f7\" data-accordion-id=\"accordion6a9d9eb2a84f7\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2581\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2581\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2581\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Who is DataRoad and what does it specialise in?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2581\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2581\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p> <\/p><p>DataRoad is a Portuguese <strong>IT Managed Services (MSP)<\/strong> company headquartered in Alfragide, Lisbon. We specialise in the complete management of the technology infrastructure of companies and organisations that need reliable, secure, well-managed technology \u2014 without having to build an internal IT team.<\/p><p>Our service model rests on three pillars: <strong>proactive monitoring<\/strong> (we detect and solve problems before they affect your operation), <strong>agile technical support<\/strong> (helpdesk and on-site intervention with guaranteed response times) and <strong>strategic management<\/strong> (technology advice, infrastructure planning and vendor management).<\/p><p>We are certified partners of Microsoft, Cisco, Fortinet, Sophos, VMware, Dell and Ubiquiti \u2014 which guarantees us privileged access to manufacturer technical support, preferential commercial conditions and continuous training on the platforms we manage.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2582\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2582\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2582\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What does MSP mean and why is it better than in-house IT?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2582\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2582\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p> <\/p><p><strong>MSP<\/strong> stands for Managed Service Provider \u2014 a provider that proactively manages your company\u2019s technology infrastructure under a service contract with a defined SLA.<\/p><p>Unlike the traditional reactive support model (call when something breaks and pay by the hour), an MSP monitors, maintains and optimises your infrastructure continuously. The result is less downtime, more security and predictable costs.<\/p><p>Compared with in-house IT, DataRoad offers:<\/p><ul><li>Access to a team with multiple specialisations (networks, security, cloud, servers) for the cost of one or two internal technicians<\/li><li>24\/7 coverage with no shifts, holidays or sick leave<\/li><li>Up-to-date knowledge and continuously renewed certifications<\/li><li>Enterprise-grade management and monitoring tools that an SME could hardly justify acquiring on its own<\/li><li>Immediate scalability \u2014 our capacity grows with your company<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2583\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2583\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2583\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What kind of companies are DataRoad clients?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2583\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2583\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p> <\/p><p>Our clients are mostly <strong>organisations with above-average availability and security requirements<\/strong> \u2014 companies where technology is critical to daily operations and where an IT failure has immediate consequences for the business or its reputation.<\/p><p>We regularly serve:<\/p><ul><li><strong>Hospitality<\/strong> \u2014 boutique hotels, hotel groups and luxury tourism units<\/li><li><strong>Healthcare<\/strong> \u2014 clinics, medical practices and diagnostic centres<\/li><li><strong>Education<\/strong> \u2014 universities, international schools and training centres<\/li><li><strong>Diplomacy<\/strong> \u2014 embassies, consulates and international organisations<\/li><li><strong>Corporate<\/strong> \u2014 offices of multinational companies and Portuguese business groups<\/li><\/ul><p>The common denominator is high standards: our clients do not accept technology that fails, slow responses or improvised solutions.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2584\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2584\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2584\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Which manufacturers is DataRoad a certified partner of?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2584\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2584\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad holds partner certifications with the following market-leading manufacturers:<\/p><ul><li><strong>Microsoft<\/strong> \u2014 cloud, Microsoft 365, Azure and business licensing<\/li><li><strong>Cisco<\/strong> \u2014 enterprise networking, switching and collaboration<\/li><li><strong>Fortinet<\/strong> \u2014 cybersecurity, firewalls and secure networks<\/li><li><strong>Sophos<\/strong> \u2014 endpoint protection and managed security<\/li><li><strong>VMware<\/strong> \u2014 server virtualisation and infrastructure<\/li><li><strong>Dell Technologies<\/strong> \u2014 servers, storage and business hardware<\/li><li><strong>Ubiquiti<\/strong> \u2014 wireless and LAN networks for high density<\/li><\/ul><p>These certifications translate into privileged access to level 2 and 3 manufacturer technical support, which directly benefits our clients in critical incident situations.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c54695c elementor-widget elementor-widget-text-editor\" data-id=\"c54695c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">2 \u2013 <\/span>Services and Geographic Coverage<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-383d4ed elementor-widget elementor-widget-tp-accordion\" data-id=\"383d4ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2aa580\" data-accordion-id=\"accordion6a9d9eb2aa580\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-5891\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"5891\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5891\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What managed IT services does DataRoad provide?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-5891\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5891\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad\u2019s service portfolio covers all the critical IT areas of a modern organisation:<\/p><ul><li><strong>Helpdesk and user support<\/strong> \u2014 by phone, email, remote access and on-site presence<\/li><li><strong>24\/7 infrastructure monitoring and management<\/strong> \u2014 servers, network, security and devices<\/li><li><strong>Network management and maintenance<\/strong> \u2014 LAN, Wi-Fi, VLAN, switching and routing<\/li><li><strong>Managed cybersecurity<\/strong> \u2014 firewall, endpoint, email, MFA and user training<\/li><li><strong>Cloud and Microsoft 365 management<\/strong> \u2014 licensing, configuration, migration and support<\/li><li><strong>Server management and virtualisation<\/strong> \u2014 installation, maintenance and optimisation<\/li><li><strong>Backup and disaster recovery<\/strong> \u2014 solution, monitoring and periodic testing<\/li><li><strong>Vendor and telecoms management<\/strong> \u2014 liaising with ISPs and other providers<\/li><li><strong>IT projects<\/strong> \u2014 infrastructure renewal, migrations, new installations<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-5892\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"5892\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5892\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad provide services throughout Portugal and abroad?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-5892\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5892\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes. DataRoad has a physical presence and local teams in <strong>Lisbon (headquarters), Porto, Faro, Funchal and \u00c9vora<\/strong>, covering mainland Portugal and Madeira. Our hybrid support model \u2014 remote for the vast majority of situations, on-site for interventions that justify it \u2014 allows us to respond effectively to clients anywhere in the country.<\/p><p>For multinational organisations with operations in Portugal, we provide local IT support integrated with the group\u2019s policies and systems, acting as those companies\u2019 \u201cIT Portugal\u201d. We have coordinated IT projects with teams in several European and American countries.<\/p><p>As for on-site intervention outside Portugal, we assess it case by case \u2014 particularly for clients with units in Portuguese-speaking or European countries.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-5893\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"5893\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5893\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad support individual users or only companies?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-5893\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5893\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad focuses exclusively on the <strong>business and institutional<\/strong> segment. We do not provide support to private individuals. Our service model is designed for organisations \u2014 with helpdesk, SLAs, reporting, asset management and liaison with IT managers or leadership.<\/p><p>The minimum client size we usually work with is 5 to 10 users, although we can assess specific situations. There is no maximum \u2014 we serve everything from small hotel units to business groups with hundreds of users spread across multiple sites.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc73b80 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"fc73b80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49d37c9 elementor-widget elementor-widget-text-editor\" data-id=\"49d37c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"featured_article_title heading-style-2\">People who asked these questions \u2014 and chose DataRoad<\/h4><h4>Companies that compared, decided and stayed with us<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51a42b4 elementor-widget elementor-widget-tp-accordion\" data-id=\"51a42b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2ac63e\" data-accordion-id=\"accordion6a9d9eb2ac63e\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8561\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"8561\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8561\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What are DataRoad\u2019s support hours? Is there assistance outside business hours?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8561\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8561\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad support is available <strong>24 hours a day, 7 days a week, 365 days a year<\/strong> \u2014 including weekends, public holidays and the Christmas period. This availability is not marketing: it is a real need of the setors we serve.<\/p><p>A hotel does not close at 6 pm. A clinic cannot wait until Monday for its scheduling systems to come back online. An embassy has no tolerance for network downtime during official events. That is why our monitoring and response capability are truly continuous.<\/p><p>24\/7 support includes response to critical incidents, active monitoring of the entire managed infrastructure and automatic alerts with escalation to on-call technicians outside business hours.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8562\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"8562\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8562\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What are DataRoad\u2019s guaranteed response times (SLA)?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8562\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8562\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Our contracts define clear SLAs per incident severity level:<\/p><ul><li><strong>Critical<\/strong> (service fully down) \u2014 initial response within 1 hour, immediate escalation<\/li><li><strong>High priority<\/strong> (significant impact on operations) \u2014 response within 4 hours<\/li><li><strong>Normal priority<\/strong> (limited impact, workaround available) \u2014 response within 1 business day<\/li><li><strong>Low priority<\/strong> (optimisation issues, information requests) \u2014 response within 2 business days<\/li><\/ul><p>These times refer to the <strong>initial response<\/strong> \u2014 the moment a technician takes ownership of the incident and starts the diagnosis. Resolution time varies with technical complexity, but we keep the client informed of progress at all times.<\/p><p>The proactive monitoring we do allows us, in many cases, to <strong>detect and solve problems before the client even notices them<\/strong> \u2014 which in practice means many potentially critical incidents never affect the operation at all.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8563\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"8563\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8563\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">How can I contact DataRoad support when I need help?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8563\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8563\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad clients have access to multiple channels to reach our support team:<\/p><ul><li><strong>Helpdesk portal<\/strong> \u2014 open and track tickets online, with a complete incident history<\/li><li><strong>Dedicated phone line<\/strong> \u2014 for urgent situations and critical incidents, answered by a human<\/li><li><strong>Email<\/strong> \u2014 for non-urgent requests, with automatic ticket creation and receipt confirmation<\/li><li><strong>WhatsApp<\/strong> \u2014 with ticketed incident response<\/li><li><strong>Immediate remote access<\/strong> \u2014 with the user\u2019s authorisation, our technicians can access the device for diagnosis and resolution<\/li><\/ul><p> <\/p><p>Every client has a <strong>dedicated account manager<\/strong> who knows the organisation\u2019s infrastructure, team and specific needs.<\/p><p>You do not start every call from scratch explaining the context.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-8564\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"8564\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8564\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">How does remote, proactive infrastructure monitoring work?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-8564\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8564\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad uses enterprise-grade <strong>RMM (Remote Monitoring and Management)<\/strong> tools that install a lightweight agent on managed devices \u2014 servers, workstations, switches, firewalls and other network equipment.<\/p><p>This agent continuously collects performance and health metrics: CPU, memory and storage usage, temperature, service status, security logs, backup status and much more. When a value goes outside normal parameters, an alert is automatically generated, triaged and handled by our team \u2014 even at 3 am.<\/p><p>Practical examples of what we detect proactively:<\/p><ul><li>A server disk reaching 90% capacity \u2014 we act before the failure<\/li><li>A silent backup failure \u2014 we identify and fix it before data ever needs to be recovered<\/li><li>Suspicious network access attempts \u2014 we block them before a potential security breach<\/li><li>A pending critical security update \u2014 we apply it in a controlled, documented way<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b5c99 elementor-widget elementor-widget-text-editor\" data-id=\"56b5c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">4 \u2013 <\/span>Business Cybersecurity<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-244de23 elementor-widget elementor-widget-tp-accordion\" data-id=\"244de23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2ae7cf\" data-accordion-id=\"accordion6a9d9eb2ae7cf\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-3801\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"3801\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3801\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What cybersecurity services does DataRoad offer?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-3801\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3801\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Cybersecurity is one of DataRoad\u2019s core areas. Our portfolio includes:<\/p><ul><li><strong>Managed firewall<\/strong> (Fortinet FortiGate) \u2014 perimeter protection, access rules, VPN and traffic inspection<\/li><li><strong>Endpoint protection<\/strong> (Sophos Intercept X) \u2014 behavioural detection, anti-ransomware and incident response<\/li><li><strong>DNS and web filtering<\/strong> \u2014 blocking of malicious domains and inappropriate content categories<\/li><li><strong>Email protection<\/strong> \u2014 anti-phishing, anti-spam and sandboxing of suspicious attachments<\/li><li><strong>Multi-factor authentication (MFA)<\/strong> \u2014 implementation and management of MFA on all critical services<\/li><li><strong>Patch and vulnerability management<\/strong> \u2014 controlled updating of operating systems and applications<\/li><li><strong>User training<\/strong> \u2014 awareness of phishing, social engineering and good security practices<\/li><li><strong>Monthly security reports<\/strong> \u2014 visibility of detected threats, incidents and the overall state of your security posture<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-3802\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"3802\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3802\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does my company really need advanced cybersecurity? We are an SME<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-3802\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3802\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>This is one of the questions we hear most often \u2014 and the answer is always the same: <strong>yes, and probably more than you think<\/strong>.<\/p><p>Cyber attacks do not discriminate by company size. In fact, SMEs are increasingly frequent targets precisely because attackers know they have fewer resources dedicated to security. A ransomware attack can cost a small company between \u20ac20,000 and \u20ac500,000 in lost data, downtime, recovery and reputational damage \u2014 figures that often threaten the very continuity of the business.<\/p><p>What has changed in recent years is that <strong>effective cybersecurity is no longer exclusive to large companies<\/strong>. The solutions DataRoad implements are affordable, externally managed by us (no complexity for the client) and scaled to the size of your organisation. The cost of protection is a fraction of the cost of an incident.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-3803\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"3803\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3803\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad help with GDPR compliance on the IT side?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-3803\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3803\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes, the technical component of <strong>GDPR (General Data Protection Regulation)<\/strong> compliance is an area we address directly in our service contracts.<\/p><p>From an IT standpoint, this includes:<\/p><ul><li>Encryption of data at rest and in transit<\/li><li>Access control and the principle of least privilege<\/li><li>Audit trails and data access logs<\/li><li>Retention policies and secure data deletion<\/li><li>Security incident notification and response procedures<\/li><li>Risk assessment of technology vendors (sub-processors)<\/li><\/ul><p>Important: DataRoad does not provide legal advice on GDPR. For the legal and documentation side, we recommend working with a DPO or specialised lawyer. Our responsibility is to ensure the technology infrastructure technically supports data protection requirements.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98ee49a elementor-widget elementor-widget-text-editor\" data-id=\"98ee49a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">5 \u2013 <\/span>Networks &amp; IT Infrastructure<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-492c4f0 elementor-widget elementor-widget-tp-accordion\" data-id=\"492c4f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2b0866\" data-accordion-id=\"accordion6a9d9eb2b0866\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-7671\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"7671\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7671\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad install and manage Wi-Fi networks for hotels and large venues?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-7671\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7671\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes \u2014 this is one of our strongest areas of specialisation. DataRoad designs and deploys wireless network infrastructure for <strong>high-density environments<\/strong> such as hotels, event venues, university facilities and multi-floor office buildings.<\/p><p>We mainly use the <strong>Ubiquiti UniFi<\/strong> ecosystem, complemented with Cisco solutions where the project justifies it. Our process includes:<\/p><ul><li>A radio-frequency survey (RF survey) of the space to guarantee ideal coverage and performance<\/li><li>Network design with VLAN segmentation (guests, staff, management, IoT)<\/li><li>Seamless roaming configuration between access points with no session drops<\/li><li>A captive portal for guests with custom branding<\/li><li>Centralised monitoring of all access points<\/li><li>Continuous management and periodic performance optimisation<\/li><\/ul><p>A well-implemented Wi-Fi network is one guests never think about \u2014 because it simply works, always, anywhere in the space.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-7672\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"7672\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7672\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What is a firewall and does my company need one?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-7672\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7672\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>A <strong>firewall<\/strong> is the device (hardware or software) that controls network traffic between the internet and your company\u2019s internal infrastructure \u2014 deciding what gets through, what is blocked and what should be inspected more closely.<\/p><p>The modern firewalls DataRoad deploys (Fortinet FortiGate) go far beyond the basic concept: they include deep packet inspection (DPI), content filtering, intrusion prevention (IPS), network antivirus, application control and VPN management for secure remote access.<\/p><p><strong>Any company with an internet connection and sensitive data needs a well-configured firewall.<\/strong> A home router \u2014 which many SMEs still use \u2014 does not offer adequate protection for a business environment. DataRoad configures, manages and monitors its clients\u2019 firewalls continuously, including security signature updates and periodic review of access rules.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-7673\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"7673\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7673\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad manage physical and virtual servers?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-7673\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7673\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes. DataRoad manages server infrastructure in multiple models:<\/p><ul><li><strong>Physical servers<\/strong> \u2014 installation, configuration, maintenance and monitoring of Dell and other brands\u2019 servers<\/li><li><strong>Virtualised environments<\/strong> \u2014 management of VMware vSphere infrastructure, with creation, migration and optimisation of virtual machines<\/li><li><strong>Cloud servers<\/strong> \u2014 management of VMs on Azure, AWS or other cloud providers<\/li><li><strong>Hybrid environments<\/strong> \u2014 where part of the infrastructure is on-premises and part is in the cloud, with integration between the two<\/li><\/ul><p>Our VMware certification ensures virtualised environments are implemented with best practices for redundancy, performance and recovery. For physical hardware, the Dell partnership allows us to recommend and procure equipment suited to each workload, with guaranteed support.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6087cf2 elementor-widget elementor-widget-text-editor\" data-id=\"6087cf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">6 \u2013 <\/span>Cloud &amp; Microsoft 365 and GSuite<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1b619a elementor-widget elementor-widget-tp-accordion\" data-id=\"d1b619a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2b26cd\" data-accordion-id=\"accordion6a9d9eb2b26cd\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2191\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2191\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2191\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad help with migration to Microsoft 365 and ongoing management?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2191\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2191\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes \u2014 Microsoft 365 is one of the platforms we manage most for our clients. Our service in this area covers three phases:<\/p><ul><li><strong>Licensing<\/strong> \u2014 assessment of real needs and recommendation of the right plan (Business Basic, Standard, Premium or Enterprise), avoiding over-licensing or under-licensing<\/li><li><strong>Migration<\/strong> \u2014 transfer of email, calendars, contacts and files (from on-premises Exchange servers, Google Workspace or other platforms) with zero or minimal downtime<\/li><li><strong>Ongoing management<\/strong> \u2014 administration of users, groups, security policies, MFA, SharePoint, Teams and OneDrive; end-user support and training on the tools<\/li><\/ul><p>As Microsoft partners, we benefit from direct technical support for complex situations and access to training and certification resources that keep us up to date with the platform\u2019s constant evolution.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2192\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2192\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2192\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Is the cloud really safe for sensitive business data?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2192\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2192\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>This is a legitimate and frequent concern, especially in setors such as healthcare, diplomacy and finance. The short answer is: <strong>it depends on how it is managed<\/strong>.<\/p><p>Platforms such as Microsoft Azure and Microsoft 365 offer levels of physical and logical security that the overwhelming majority of companies could never replicate internally \u2014 geographic redundancy, security certifications (ISO 27001, SOC 2, etc.), end-to-end encryption and dedicated security teams.<\/p><p>The real risk in the cloud is not the platform itself but <strong>inadequate configuration<\/strong>: overly open permissions, absence of MFA, poorly defined sharing policies, or lack of access monitoring. This is precisely where DataRoad adds value \u2014 ensuring our clients\u2019 cloud implementation follows security best practices and is continuously monitored.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7db227 elementor-widget elementor-widget-text-editor\" data-id=\"d7db227\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">7 \u2013 <\/span>Backup &amp; Business Continuity<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f08e89 elementor-widget elementor-widget-tp-accordion\" data-id=\"9f08e89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2b4611\" data-accordion-id=\"accordion6a9d9eb2b4611\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-1661\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"1661\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1661\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad implement and monitor backup solutions?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-1661\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1661\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes \u2014 and for us, backup monitoring is just as important as the implementation itself. <br><br><strong>A backup that is not verified regularly is just an illusion of safety.<\/strong><\/p><p>Our backup service includes:<\/p><ul><li>Design of a backup strategy suited to the criticality of the data (3-2-1 policy or variants)<\/li><li>Implementation of a local, cloud or hybrid backup solution<\/li><li>Daily monitoring of the status of all backup jobs<\/li><li>Immediate alerts in case of failure \u2014 we do not discover the problem when data needs to be recovered<\/li><li>Periodic restore tests to guarantee the data is actually recoverable<\/li><li>A monthly report with backup status and history<\/li><\/ul><p> <\/p><p>The question we always ask new clients is: \u201cWhen was the last time you tested restoring a backup?\u201d The answer is almost always revealing.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-1662\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"1662\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1662\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What happens to my company if it falls victim to a ransomware attack?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-1662\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1662\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Ransomware is today one of the most serious threats to companies of any size. A successful attack can encrypt all of an organisation\u2019s data and systems, making them inaccessible until a ransom is paid \u2014 with no guarantee of recovery after payment.<\/p><p>DataRoad\u2019s approach is <strong>multi-layered prevention<\/strong> \u2014 a firewall with traffic inspection, endpoint protection with behavioural anti-ransomware detection, email filtering and user training. This approach drastically reduces the probability of a successful attack.<\/p><p>But if, despite everything, an attack does occur, our incident response protocol kicks in immediately: isolating affected systems to contain the spread, forensic analysis to determine the entry vector, cleaning of compromised systems and data recovery from a clean, verified backup. <strong>A solid backup strategy is the final safety net against ransomware<\/strong> \u2014 which is why continuous backup monitoring is non-negotiable in our contracts.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-104a1cc elementor-widget elementor-widget-text-editor\" data-id=\"104a1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">8 \u2013 <\/span>Specific Setors<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c501025 elementor-widget elementor-widget-tp-accordion\" data-id=\"c501025\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2b643e\" data-accordion-id=\"accordion6a9d9eb2b643e\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2061\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2061\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2061\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad have experience in IT for the hospitality setor?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2061\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2061\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Hospitality is one of our signature segments, with several hotels and hotel units in our client portfolio. Our accumulated experience allows us to understand the specific IT demands of this setor:<\/p><ul><li>Integration with hotel management systems (PMS) such as Opera, Protel or similar<\/li><li>High-density guest Wi-Fi networks, with captive portal and traffic separation<\/li><li>Absolutely critical availability \u2014 a network failure at 2 am in an operating hotel is a serious incident<\/li><li>Network segmentation between management systems, the guest network and access control systems<\/li><li>Support for TV systems, IP telephony and other integrated systems<\/li><li>Compliance with guest data protection requirements (GDPR)<\/li><\/ul><p>Our experience in the hotel context means we do not need to learn our client\u2019s business \u2014 we arrive knowing the setor and its technical specificities.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2062\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2062\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2062\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad serve clinics and healthcare organisations?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2062\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2062\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes. Healthcare is one of the most demanding setors in IT terms \u2014 and one that most requires a partner with real experience in this context. DataRoad serves clinics and medical centres, fully aware of the particularities this environment imposes:<\/p><ul><li>Rigorous protection of health data (GDPR applied to the clinical context)<\/li><li>Integration with clinical management systems and electronic health records<\/li><li>High availability of scheduling, billing and clinical record systems<\/li><li>Reinforced security to protect sensitive patient data<\/li><li>Management of medical equipment with IT components (imaging, etc.)<\/li><li>Compliance with healthcare-specific legal requirements<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2063\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2063\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2063\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Does DataRoad work with embassies and diplomatic missions?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2063\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2063\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Yes. Diplomatic missions are a segment we are proud to serve, precisely because of the demands and sensitivity they involve. An embassy\u2019s IT needs differ from those of a commercial company in several relevant ways:<\/p><ul><li>Above-average physical and logical security requirements<\/li><li>Integration with headquarters\u2019 IT systems and policies (often outside Portugal)<\/li><li>Secure VPN management for communication with the capital and other missions<\/li><li>The need for discretion and confidentiality in all interactions<\/li><li>Compliance with the represented country\u2019s specific requirements<\/li><li>Availability and rapid response regardless of diplomatic schedules or events<\/li><\/ul><p>Our team is used to working in this context with the professionalism and confidentiality it demands.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6ac1a3 elementor-widget elementor-widget-text-editor\" data-id=\"d6ac1a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">9 \u2013 <\/span>Contracts, Pricing &amp; Service Model<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40db0ca elementor-widget elementor-widget-tp-accordion\" data-id=\"40db0ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2b804a\" data-accordion-id=\"accordion6a9d9eb2b804a\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-6801\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"6801\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6801\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">How are DataRoad\u2019s service contracts structured?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-6801\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6801\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad contracts are based on a <strong>fixed monthly fee per user or per device<\/strong>, with a clearly defined set of services \u2014 no surprises at the end of the month. This model allows companies to plan their IT budget with total predictability.<\/p><p>The standard <strong>IT Unlimited<\/strong> contract includes technical support with no limit on calls or remote interventions, 24\/7 monitoring, preventive maintenance and the agreed base services. Longer on-site interventions, infrastructure projects and hardware procurement are handled separately with a prior quote.<\/p><p>The contract is documented with:<\/p><ul><li>A detailed scope of included and excluded services<\/li><li>An SLA table with response times per severity<\/li><li>An inventory of managed devices and systems<\/li><li>Escalation and incident communication conditions<\/li><li>GDPR and confidentiality clauses<\/li><\/ul><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-6802\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"6802\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6802\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">How much do DataRoad\u2019s managed IT services cost?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-6802\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6802\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>The price of our services is calculated based on several factors: number of users and devices, infrastructure complexity, desired SLA level and the specific services included. That is why we do not publish fixed price lists \u2014 every proposal is customised after a survey of the client\u2019s real needs.<\/p><p>What we can say with confidence is that the managed service model is, for the vast majority of organisations, <strong>significantly more economical than the alternatives<\/strong>:<\/p><ul><li>Compared with equivalent in-house IT: the cost of a senior IT technician in Portugal (salary, charges, training, tools) frequently exceeds the cost of a complete DataRoad contract that provides a multidisciplinary team<\/li><li>Compared with reactive pay-per-hour support: the proactivity of the managed model reduces the number and severity of incidents, resulting in a lower total cost and less business impact<\/li><\/ul><p> <\/p><p>We offer a <strong>free diagnostic<\/strong> of your current infrastructure, after which we present a detailed, transparent proposal. No commitment, no small print.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-6803\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"6803\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6803\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">Is there a minimum lock-in period in DataRoad contracts?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-6803\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6803\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>DataRoad contracts are typically established for automatically renewable 12-month periods, which allows solutions to be planned and implemented over an appropriate time horizon \u2014 and provides stability for our clients and our team.<\/p><p>Contrary to what it may seem, we prefer a long-term relationship based on results and satisfaction rather than forced retention through punishing exit clauses. Our goal is to be the IT partner our clients choose to renew \u2014 not the one they are forced to keep.<\/p><p>The specific entry, exit and renewal conditions are discussed transparently during the contract negotiation phase.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c83a451 elementor-widget elementor-widget-text-editor\" data-id=\"c83a451\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"faq-answer\"><span class=\"category-num\">9 \u2013 <\/span>How to Start Working with DataRoad<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e460dc2 elementor-widget elementor-widget-tp-accordion\" data-id=\"e460dc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\r\n    id=\"accordion6a9d9eb2ba4bd\" data-accordion-id=\"accordion6a9d9eb2ba4bd\"\r\n    data-connection=\"\"\r\n    data-accordion-type=\"accordion\"\r\n    data-heightlight-text       itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n            <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2391\" class=\"elementor-tab-title plus-accordion-header active-default text-left \" tabindex=\"2391\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2391\" aria-expanded=\"true\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">How does the process of starting a partnership with DataRoad work?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2391\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content active-default \" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2391\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>The onboarding process for a new DataRoad client is structured and friction-free:<\/p><ul><li><strong>1. Initial contact<\/strong> \u2014 by phone, email or the website form. We reply the same day.<\/li><li><strong>2. Discovery meeting<\/strong> \u2014 a conversation (in person or by video call) to understand your current infrastructure, needs and expectations<\/li><li><strong>3. Diagnostic<\/strong> \u2014 a technical audit of the existing infrastructure to identify its current state, risks and opportunities for improvement<\/li><li><strong>4. Customised proposal<\/strong> \u2014 presentation of a detailed proposal with scope, SLA and a fixed monthly price<\/li><li><strong>5. Signature and onboarding<\/strong> \u2014 formalisation of the contract and start of the technical integration process (installation of monitoring agents, infrastructure documentation, access creation)<\/li><li><strong>6. Normal operation<\/strong> \u2014 once onboarding is complete, your infrastructure is being monitored and supported by DataRoad<\/li><\/ul><p> <\/p><p>The complete process, from first contact to the start of operation, typically takes 1 to 3 weeks depending on the complexity of the infrastructure.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2392\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2392\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2392\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">What is the diagnostic DataRoad performs?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2392\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2392\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>The diagnostic is a <strong>technical audit of your organisation\u2019s IT infrastructure<\/strong>, carried out by our team at no cost and with no commitment. The goal is to give you an honest, objective view of the current state of your technology \u2014 identifying vulnerabilities, risks, inefficiencies and opportunities for improvement.<\/p><p>The diagnostic typically covers:<\/p><ul><li>Network state and configuration (switches, access points, firewall)<\/li><li>Basic security assessment (exposed services, password policies, MFA)<\/li><li>Backup system status and recovery capability<\/li><li>Software licensing analysis (Microsoft 365 and others)<\/li><li>Hardware inventory and identification of end-of-life equipment<\/li><li>Status of operating system and application updates<\/li><\/ul><p>At the end, you receive a report with the main conclusions and recommendations \u2014 it is a service of real value.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n                <div class=\"theplus-accordion-item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n            <div id=\"elementor-tab-title-2393\" class=\"elementor-tab-title plus-accordion-header no text-left \" tabindex=\"2393\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2393\" aria-expanded=\"false\"itemprop=\"name\">\r\n                <span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\"><i class=\"elementor-accordion-icon-closed fa fa-plus\"><\/i><i class=\"elementor-accordion-icon-opened fa fa-minus\"><\/i><\/span>\r\n                <span style=\"width:100%\">I already have an IT provider. Is the transition to DataRoad complicated?<\/span>                            <\/div>\r\n\r\n                        <div id=\"elementor-tab-content-2393\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content no \" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2393\"itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n                <div class=\"plus-content-editor\" itemprop=\"text\"><p>Changing IT provider is a legitimate concern, but in practice it is far less disruptive than most clients fear.<\/p><p>DataRoad has a structured onboarding process designed precisely to minimise the operational impact of the change.<\/p><p>Our process includes a complete survey of the existing infrastructure (with or without the previous provider\u2019s cooperation), documentation of all systems, credentials and configurations, and a parallel transition phase where both entities temporarily coexist if necessary.<\/p><p>From the users\u2019 point of view, the transition is typically imperceptible \u2014 the next day, they call a different number and the support experience improves. The background work of inventory, documentation and migration is done by our team in an organised way, without pressure on end users.<\/p><p>Our suggestion is always to start with the diagnostic \u2014 which gives us the knowledge of the infrastructure needed to plan a risk-free transition.<\/p><\/div>\r\n            <\/div>\r\n                    <\/div>\r\n        \r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89f1d25 elementor-widget elementor-widget-text-editor\" data-id=\"89f1d25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-rt-animate=\"animate\" data-rt-animation-group=\"single\" data-rt-animation-type=\"fade\"> <\/h4><h4 class=\"featured_article_title heading-style-2\" data-rt-animate=\"animate\" data-rt-animation-group=\"single\" data-rt-animation-type=\"fade\">Some of the companies that trust us with their IT so they can operate with security, performance and business continuity<\/h4><h5>Those who demand reliability choose DataRoad. References that speak for us<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e2121c elementor-widget elementor-widget-template\" data-id=\"7e2121c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"29222\" class=\"elementor elementor-29222 elementor-bc-flex-widget\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1b2c31 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1b2c31\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1b2c32\" data-id=\"a1b2c32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b174bda elementor-widget elementor-widget-image-carousel\" data-id=\"b174bda\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:2000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/garciaegarcia-120x54-1.png\" alt=\"Log\u00f3tipo Garcia &amp; Garcia \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/guestu-120x42-1.png\" alt=\"Log\u00f3tipo Guestu \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Logo_GRENKE.png\" alt=\"Log\u00f3tipo Grenke\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/boost-1.png\" alt=\"Boost\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/continental.png\" alt=\"Continental\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/Untitled-150x98.png\" alt=\"Log\u00f3tipo Minist\u00e9rio P\u00fablico de Portugal \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/usa-120x100-1.png\" alt=\"USA 120x100\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/Embaixada_Franca.png\" alt=\"Embaixada Franca\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/panike-120x56-1.png\" alt=\"Panike 120x56\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/ventask-100x100-1.png\" alt=\"Log\u00f3tipo Ventask \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/newhotel-120x35-1.png\" alt=\"Newhotel 120x35\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/Restream-150x83.png\" alt=\"Log\u00f3tipo ReStream \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/reltio.png\" alt=\"Reltio\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/06\/augusta.png\" alt=\"Augusta\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/uphill.png\" alt=\"Uphill\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/12\/uriach_logo-1-1.png\" alt=\"Uriach Log\u00f3tipo 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/Smeg1.png\" alt=\"Log\u00f3tipo SMEG \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/beqom-logo_red_tag-1.png\" alt=\"Beqom Log\u00f3tipo RED TAG 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/velv.png\" alt=\"Log\u00f3tipo Velv \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/embassy-of-saudi-arabia2.png\" alt=\"Embassy OF Saudi Arabia2\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/escola-saude-publica.png\" alt=\"Escola Saude Publica\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/03\/ce1.png\" alt=\"Log\u00f3tipo Circuito do Estoril \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/01\/Syone.png\" alt=\"Log\u00f3tipo Syone \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 sur 92\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/creative-minds.png\" alt=\"Log\u00f3tipo Creative Minds \u2014 cliente da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1157df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1157df\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f033611\" data-id=\"f033611\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8508866 elementor-widget elementor-widget-sectiontitle\" data-id=\"8508866\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_center\">\r\n\t\t\t\t<h5>\/\/ OUR IT SERVICES<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Discover all the advantages<\/h3>\r\n\t\t\t\t    <h2>IT Support & <span>Implementation<\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p><\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d0932d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d0932d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5ae7357\" data-id=\"5ae7357\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf23ef1 elementor-widget elementor-widget-service\" data-id=\"cf23ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Assistance<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-technical-support\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT assistance for companies: on-site, remote and phone IT support<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/assistencia-informatica-empresa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fas fa-ellipsis-h fa-solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1140f elementor-widget elementor-widget-service\" data-id=\"3a1140f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Wireless Networks<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-network-1\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Installation, configuration and deployment of corporate wireless network solutions, with management<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/redes-cablagem-informatica\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec0bdc2 elementor-widget elementor-widget-service\" data-id=\"ec0bdc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Security<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-lock\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT security and data protection solutions for workstations, servers and networks<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3d18447\" data-id=\"3d18447\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d8396a elementor-widget elementor-widget-service\" data-id=\"3d8396a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Helpdesk Support<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-hand-shake\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT support for users \u2014 on-site, remote and by phone. Permanent business support<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/empresa-informatica-it\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fc7090 elementor-widget elementor-widget-service\" data-id=\"3fc7090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Unlimited Retainer<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>On-site, remote and phone support for all of your company's IT systems<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/it-unlimited-servicos-informatica\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f34f7e elementor-widget elementor-widget-service\" data-id=\"2f34f7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Backups<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Data security with monitoring and alerting. Local and remote backups. Disaster Recovery solutions<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-68ede94\" data-id=\"68ede94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ac12a7 elementor-widget elementor-widget-service\" data-id=\"2ac12a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Networks<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-network\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>IT network maintenance, deployment, management and optimisation<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/redes-cablagem-informatica\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15dc6f0 elementor-widget elementor-widget-service\" data-id=\"15dc6f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>IT Consulting<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-technical-support\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Analysis, management and optimisation of IT solutions, networks, systems and IT security<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2acf6a0 elementor-widget elementor-widget-service\" data-id=\"2acf6a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"service.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"service-box service-style-six\">\r\n\t\t\t\t\t<div class=\"service-box-content\">\r\n\t\t\t\t\t\t<div class=\"service-box-title\" >\r\n\t\t\t\t\t\t\t<h2>Cloud Solutions<\/h2>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-coding-2\"><\/i>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-box-desc\" >\r\n\t\t\t\t\t\t\t<p>Cloud solutions for security, sharing and collaboration, 365 & GSuite. Deployment, management and maintenance<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"service-btn\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.dataroad.pt\/servicos-informatica-a-empresas-lisboa\/\">\r\n\t\t\t\t\t\t\t\tRead More ...\t\t\t\t\t\t\t\t<i class=\"fa fa-angle-right solid\"><\/i>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div><!-- .service-btn\t-->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><!-- .service-box .service-style-six -->\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9af1c5e service-carousel-slick  elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9af1c5e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9660257\" data-id=\"9660257\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f695b50 elementor-widget elementor-widget-sectiontitle\" data-id=\"f695b50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"title_in_area\">\r\n\t\t<div class=\"title_in\">\r\n\t\t\t<div class=\"title_tx\">\r\n\t\t\t\t<h5>\/\/ Our IT services<\/h5>\r\n\t\t\t\t\r\n\t\t\t\t<h3>Business IT Support<\/h3>\r\n\t\t\t\t\r\n\t\t\t\t<h2><span><\/span><\/h2>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"title_p\">\r\n\t\t\t<div class=\"title_ptx\">\r\n\t\t\t\t<p>Straight answers about IT services for companies<br><br>Here we have gathered the questions we are asked most about retainers, response times, backups, cybersecurity and cloud migrations.<br><br>We explain, without technical language, what makes sense for your company \u2014 and what does not, even when that means selling less.<br><br>Did we leave anything unanswered? Ask us directly: we reply the same day.<\/p>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a099897 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a099897\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fd8e14\" data-id=\"1fd8e14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04255a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04255a8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8800e5b\" data-id=\"8800e5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e74888 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4e74888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a1212e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1212e6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-11a15a9\" data-id=\"11a15a9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d0b2d9 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d0b2d9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-76b16a4\" data-id=\"76b16a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ed181a elementor-widget elementor-widget-heading\" data-id=\"8ed181a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Do you still have a question these answers do not clear up?<br><br>We explain, without technical language, what makes sense for your company \u2014 and what does not, even if that means selling less.<br><br>Ask us your question \u2192<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ee4e6d2\" data-id=\"ee4e6d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9b6036 elementor-widget__width-initial elementor-widget elementor-widget-iconbox\" data-id=\"a9b6036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t<div class=\"icon-box style-11\">\n\t\t\t<div class=\"icon-box-icon\">\n\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-call\"><\/i>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2><\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5016e96\" data-id=\"5016e96\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1491ceb elementor-widget elementor-widget-heading\" data-id=\"1491ceb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:351211459950\">211 459 950<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-333ef78 elementor-widget elementor-widget-heading\" data-id=\"333ef78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">(Chamada para a rede fixa nacional)<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-615aad8 elementor-widget elementor-widget-heading\" data-id=\"615aad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">sales@dataroad.pt<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40d3594 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40d3594\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-956157f\" data-id=\"956157f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd5c4a2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fd5c4a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6c0b7ec e-flex e-con-boxed e-con e-parent\" data-id=\"6c0b7ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bddc47 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"7bddc47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"featured_article_title heading-style-2\">The platforms our team is certified in<\/h4><h4>The technical answer you are looking for has certification behind it<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b30e72f elementor-widget elementor-widget-template\" data-id=\"b30e72f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"29223\" class=\"elementor elementor-29223 elementor-bc-flex-widget\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4e5f61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4e5f61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d4e5f62\" data-id=\"d4e5f62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b20f6d elementor-hidden-mobile elementor-widget elementor-widget-image-carousel\" data-id=\"8b20f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:2000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/dahua-120x47-1.png\" alt=\"Log\u00f3tipo Dahua \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/sophos-150x96-120x81-1.png\" alt=\"Log\u00f3tipo Sophos \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/eaton-120x41-1.png\" alt=\"Log\u00f3tipo Eaton \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/dell-partner.png\" alt=\"Log\u00f3tipo Dell Technologies Partner \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Microsoft-1-120x67-1.png\" alt=\"Log\u00f3tipo Microsoft \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/google-120x67-1.png\" alt=\"Log\u00f3tipo Google \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Google-Partner-1-1.png\" alt=\"Google Partner 1\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/DellPartner3-1-120x54-1.png\" alt=\"Log\u00f3tipo Dell Partner \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/hpe.png\" alt=\"HPE\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Apple_Consultant_Network-2.png\" alt=\"Apple Consultant Network\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/05\/ubiquiti.webp\" alt=\"Ubiquiti\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/microsoft_partner3-120x65-1.png\" alt=\"Microsoft Partner3\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/1-150x96-120x81-1.png\" alt=\"Certifica\u00e7\u00e3o Microsoft Certified IT Professional da equipa DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/microsoftprofissional-1-120x53-1.png\" alt=\"Microsoftprofissional\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"15 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/01\/ubnt.avif\" alt=\"Ubiquiti UniFi Partner Program \u2014 parceria tecnol\u00f3gica da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"16 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/lenovo.png\" alt=\"Log\u00f3tipo Lenovo \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"17 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/vmware.png\" alt=\"Log\u00f3tipo VMware \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"18 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/Dell.png\" alt=\"Log\u00f3tipo Dell \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"19 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2026\/05\/palo_alto.png\" alt=\"Log\u00f3tipo Palo Alto Networks \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"20 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/dell-partner.png\" alt=\"Dell Partner\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"21 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/71-86x86-86x81-1.png\" alt=\"Microsoft Registered Partner \u2014 parceria tecnol\u00f3gica da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"22 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/05\/mikrotik_logo-120x29-1.png\" alt=\"Mikrotik Log\u00f3tipo\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"23 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2024\/06\/unify-120x44-1.png\" alt=\"Log\u00f3tipo Unify \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 sur 51\"><figure class=\"swiper-slide-inner\"><img loading=\"lazy\" decoding=\"async\" class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/www.dataroad.pt\/wp-content\/uploads\/2025\/05\/hp_aruba.png\" alt=\"Log\u00f3tipo HPE Aruba Networking \u2014 tecnologia parceira da DataRoad\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77716ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77716ae\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43e8bd1\" data-id=\"43e8bd1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-674fae0 elementor-widget elementor-widget-sectiontitle\" data-id=\"674fae0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"\">\r\n\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t<h5>Contact us now<\/h5>\r\n\t\t\t\t<div class=\"title\">\r\n\t\t\t\t    <h3>Contact Form<\/h3>\r\n\t\t\t\t    <h2><span><\/span><\/h2>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"bar-main\">\r\n\t\t\t\t\t<div class=\"bar bar-big\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<p>Ask DataRoad for a proposal \u2014 we handle the rest with a fast, clear answer to support your company's needs.<br><br>Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure \u2014 we are here to help.<br><br>Fill in the form and a specialised technician will contact you the same day.<\/p>\r\n\t\t\t<\/div>\t\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9268a5d elementor-widget elementor-widget-shortcode\" data-id=\"9268a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29748-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"29748\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/29956#wpcf7-f29748-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"29748\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29748-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAEIDQjY4gRHlgXvx\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"assunto\" \/>\n<div class=\"dr-fc\">\n\t<div class=\"dr-fc-form\">\n\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"zc_gad\" value=\"\" type=\"hidden\" name=\"zc_gad\" \/>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nome\">Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub\" autocomplete=\"name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" value=\"\" type=\"text\" name=\"sub\" autocomplete=\"name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-empresa\">Company<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required dr-f\" id=\"dr-empresa\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company name\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-email\">Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub2\" autocomplete=\"email\" inputmode=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email dr-f\" id=\"dr-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"name@company.com\" value=\"\" type=\"email\" name=\"sub2\" autocomplete=\"email\" inputmode=\"email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-tel\">Phone<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel dr-f\" id=\"dr-tel\" aria-invalid=\"false\" placeholder=\"+351 000 000 000\" value=\"\" type=\"tel\" name=\"sub3\" autocomplete=\"tel\" inputmode=\"tel\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-row\">\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-nif\">Company VAT number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nif\" autocomplete=\"off\" inputmode=\"numeric\" pattern=\"[0-9]{9}\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text dr-f\" id=\"dr-nif\" aria-invalid=\"false\" placeholder=\"9 digits (optional)\" value=\"\" type=\"text\" name=\"nif\" autocomplete=\"off\" inputmode=\"numeric\" pattern=\"[0-9]{9}\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"dr-fc-c\">\n\t\t\t\t<p><label for=\"dr-motivo\">Subject<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><select class=\"wpcf7-form-control wpcf7-select dr-f\" id=\"dr-motivo\" aria-invalid=\"false\" name=\"motivo\"><option value=\"\">Select what you need<\/option><option value=\"IT support and helpdesk (IT Unlimited plan)\">IT support and helpdesk (IT Unlimited plan)<\/option><option value=\"Networks, cabling and WiFi\">Networks, cabling and WiFi<\/option><option value=\"Cybersecurity and backups\">Cybersecurity and backups<\/option><option value=\"Microsoft 365 and cloud\">Microsoft 365 and cloud<\/option><option value=\"Office relocation\">Office relocation<\/option><option value=\"CCTV and IP PBX\">CCTV and IP PBX<\/option><option value=\"Switching IT provider\">Switching IT provider<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-c\">\n\t\t\t<p><label for=\"dr-msg\">Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"placeholder\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea dr-f\" id=\"dr-msg\" aria-invalid=\"false\" placeholder=\"Tell us what you need \u2014 how many workstations, which systems, what the problem is.\" name=\"placeholder\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-rgpd\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"aceito\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceito\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"\/politica-de-privacidade\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> and authorise DataRoad to contact me.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-acao\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner dr-fc-btn\" type=\"submit\" value=\"Request a quote\" \/><span class=\"dr-fc-nota\">Reply within the same business day. No commitment.<\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<aside class=\"dr-fc-lado\">\n\t\t<p><span class=\"dr-fc-tag\">Fast response<\/span>\n\t\t<\/p>\n\t\t<h3>Prefer to speak to someone now?\n\t\t<\/h3>\n\t\t<p class=\"dr-fc-sub\">We have our own teams in Lisbon and Porto. Call and speak to a technician, not a call centre.\n\t\t<\/p>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Phone<\/b><a href=\"tel:+351211459950\">+351 211 459 950<\/a><em>Business days, 9.30am\u20131pm and 2pm\u20136.30pm<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 4h16v16H4z\"\/><path d=\"m4 6 8 6 8-6\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Email<\/b><a href=\"mailto:sales@dataroad.pt\">sales@dataroad.pt<\/a><em>Quotes and new projects<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 1 1 18 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Where we are<\/b><span class=\"dr-fc-v\">Lisboa &middot; Porto<\/span><em>Support across Portugal<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-ct\">\n\t\t\t<p><span class=\"dr-fc-ic\"><svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><\/span><span class=\"dr-fc-tx\"><b>Emergencies<\/b><span class=\"dr-fc-v\">24\/7 support<\/span><em>For clients with an IT Unlimited contract<\/em><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"dr-fc-stats\">\n\t\t\t<div>\n\t\t\t\t<p><b>11+<\/b><span>years<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>232<\/b><span>companies<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><b>SLA<\/b><span>per contract<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/aside>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2968ea0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2968ea0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1ae7a1\" data-id=\"c1ae7a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-9316a3c e-flex e-con-boxed e-con e-parent\" data-id=\"9316a3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>IT Services FAQ \u2014 Managed IT, Support and Cybersecurity | DataRoad DataRoad is a certified MSP (Managed Service Provider) headquartered in Lisbon with a presence across Portugal. We provide managed IT, 24\/7 technical support, cybersecurity, network and cloud management to hotels, clinics, embassies, universities and international companies. This page answers the most common questions we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-29956","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Clear answers before partnering with us: SLAs, pricing, onboarding, security and support coverage for companies, hotels and clinics.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"msvalidate.01\" content=\"AAA868BD701CDD0DD556284F90EC5D5C\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.dataroad.pt\/en\/it-services-faq\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"DataRoad - Servi\u00e7os de IT geridos para empresas que n\u00e3o podem parar\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"IT Services FAQ | Managed IT, Support &amp; 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