---
title: "IT Unlimited: your company’s IT, without counted hours | DataRoad"
description: "One contract, one team and one person accountable for all your IT. Support, management and security for a fixed monthly fee, with no surprises on the invoice."
language: en
url: https://www.dataroad-it.com/en/what-is-it-unlimited/
source: https://www.dataroad-it.com/en/what-is-it-unlimited/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> One contract, one team and one person accountable for all your IT. Support, management and security for a fixed monthly fee, with no surprises on the invoice.

Service

# IT Unlimited: your company’s IT, without counted hours

One contract, one team and one person accountable for all your IT. Support, management and security for a fixed monthly fee, with no surprises on the invoice.

Request a no-obligation proposal → [See case studies](https://www.dataroad-it.com/en/case-studies/)

IT Unlimited

## What is included

### Support without counted hours

Unlimited remote and phone requests, with a request portal, history and priorities.

### IT estate management

Workstations, servers, updates and patches managed continuously.

### Proactive monitoring

Alerts that catch failures before your team notices them.

### Managed cybersecurity

Firewall, antivirus and multi-factor authentication, managed by the same team.

### Response times under SLA

Response targets set in writing, in the contract.

### Reporting and transparency

A monthly estate report and a single point of contact for everything.

IT Unlimited

## How it works

### 1. Conversation and survey

We understand your operation, the number of seats and what you have today.

### 2. Written proposal

Scope, what is included and the monthly fee, before you sign. No obligation.

### 3. Onboarding and management

We take over IT, document everything and run the day to day.

IT Unlimited

## Who it is for

Companies with more than 10 workstations, under a support contract. We work directly with the end client, with support across the country, and offer remote, on-site and phone support. The exact scope is sized to your case.

DataRoad IT Unlimited

## Want to see how your company’s IT would look?

Get a written, no-obligation proposal sized to your operation.

Request a no-obligation proposal →

Contact

## Talk to the team that will run your IT.

We work directly with the end client, under an IT Unlimited contract, with companies of 10 or more workstations. Every proposal is in writing and with no obligation.

Phone +351 211 459 950 * *Call to a Portuguese landline

Sales email sales@dataroad.pt

Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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