---
title: "UpHill: managed network and IT for a healthtech ready to scale"
description: "Certified cabling, high-density Wi-Fi, biometrics, a firewall with VPN and IT Unlimited: how DataRoad prepared UpHill to grow. No-obligation proposal."
language: en
url: https://www.dataroad-it.com/en/uphill-healthtech-network-infrastructure/
source: https://www.dataroad-it.com/en/uphill-healthtech-network-infrastructure/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> Certified cabling, high-density Wi-Fi, biometrics, a firewall with VPN and IT Unlimited: how DataRoad prepared UpHill to grow. No-obligation proposal.

# UpHill: managed network and IT for a healthtech ready to scale

At a glance For decision-makers short on time.

- 01 In 2021 UpHill chose DataRoad to renew its office network and manage its IT.
- 02 Certified cabling, high-density Wi-Fi, biometric access, printing and firewall with VPN.
- 03 An annual IT Unlimited contract puts one partner in charge from cable to helpdesk.

### In this article

**A digital health start-up that is growing fast cannot let its network become the brake. In 2021, UpHill, a Portuguese digital health start-up, chose DataRoad - IT Services and Consulting to renew the entire network infrastructure of its office and manage its IT under an IT Unlimited contract.** The project combined certified structured cabling, business access points, biometric access control, printing, a firewall with VPN and ongoing support, in an infrastructure designed to keep pace with the company's rapid growth.

## What data summarises the project?

| Client | UpHill |
| --- | --- |
| Sector | Healthcare: clinical software |
| Scope | Structured cabling · Business Wi-Fi · Firewall and security · Servers and infrastructure · IT Unlimited |
| Year | 2021 |

## Why the infrastructure mattered so much

Founded in 2015 by three doctors, UpHill develops software for hospital quality analysis, advanced clinical training and the adoption of international best practice. Its solutions help healthcare professionals make better decisions, raise the quality of care, strengthen patient safety, reduce clinical errors and modernise training and assessment.

Winner of ANJE's Young Entrepreneur Award and present in most private hospitals in Portugal, UpHill operates in a context where unstable systems are not an option. That was the criterion for choosing an MSP rather than an installer.

## The infrastructure, layer by layer

### Structured cabling

- **Complete renewal** Cabling brought up to current standards
- **Reliability** Better internal network performance
- **Certification** Every network outlet professionally certified

### Business Wi-Fi

- **Several corporate access points** Full office coverage
- **High density** Ready for many devices at once
- **Secure configuration** Optimised from day one

### Biometric access control

- **Door entry** Modern biometric system
- **Traceability** Entry logging and greater security
- **Integration** With the existing infrastructure

### Printing

- **Devices configured**: and printing network optimised
- **Ongoing support**: included in the contract

### Firewall, VPN and internet

- **Data protection** Advanced perimeter security
- **Secure remote access** For teams and partners
- **Threat control** Monitored traffic

## After installation: IT Unlimited

The project includes an annual IT Unlimited contract, with DataRoad managing UpHill's entire IT function:

- **Unlimited intervention** Remote and on site
- **Management** Of servers, network and IT estate
- **Monitoring and alerting** With availability and performance reporting
- **Proactive resolution** Incidents dealt with before they stop the team
- **Ongoing maintenance** With reinforced security

24/7 coverage exists only in the Premium 365 plan; IT Unlimited plans start from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT.

## What UpHill gained

A solid, secure, documented infrastructure ready to scale, with a single partner responsible from the cable to the helpdesk. For a growing start-up, that means hiring people without having to redesign the network every quarter.

## Why DataRoad

- **Certified team** By major manufacturers in networking, security and infrastructure.
- **Demanding projects** Tech start-ups, hospitals, clinics, offices, industry and large companies.
- **A complete offering** Networks, Wi-Fi, security, consulting and IT estate management.
- **Standards** Installations to international quality and safety standards.

## Which other projects can you read about?

- [24 public contracts: RTP, Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)
- [France Affiches: IT audit at two locations in Paris](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)
- [Embassies and international organisations choose DataRoad](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)
- [The DataRoad website in five languages for international companies](https://www.dataroad-it.com/en/managed-it-services-five-languages/)

See our [success stories](https://www.dataroad-it.com/en/case-studies/) and [DataRoad news](https://www.dataroad-it.com/en/news/).

## Who is DataRoad?

DataRoad - IT Services and Consulting is a premium MSP with its head office in Alfragide and support across the country. For 11 years it has managed the infrastructure of organisations that cannot stop: public bodies, embassies, hotels, clinics and demanding companies. It has 232 clients under contract and the Top 5% PME certification awarded by scoring.pt.

DataRoad is today one of the best companies in Portugal for business IT support and for structured cabling and wireless network installation.

- [IT Unlimited: managed services for a fixed monthly fee](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/)
- [IT Unlimited plans for businesses](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/)
- [Helpdesk with tickets and defined response times](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/)
- [Network management and certified structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/)
- [Business Wi-Fi 6 and Wi-Fi 7 with an isolated visitor network](https://www.dataroad-it.com/en/business-wifi-installation/)
- [Managed firewalls and secure remote access](https://www.dataroad-it.com/en/managed-firewall-services-portugal/)
- [IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/)

## Next step

Request a no-commitment proposal for your company's infrastructure. More than 10 workstations · support contract · remote, on-site and telephone support.

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

DataRoad

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Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · Business networks and Wi-Fi

## One StepAhead of IT.

Every access point, switch and cable named, labelled and monitored. Business networks built to last a decade.

- **15+** IT vendor certifications
- **Failover** redundant internet and power autonomy
- **10+** Countries with clients supported

We do **IT** right.

DataRoad IT Unlimited

## Does your IT depend on a single person?

Documentation, inventory and one contact who answers for everything.

[Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente)

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