--- title: "Reltio by SAP: Apple, Dell and Cisco Meraki estate managed in Lisbon" description: "Reltio by SAP case: DataRoad manages the Lisbon office, with an Apple and Dell estate, Cisco Meraki network and IT Unlimited. No-obligation proposal." language: en url: https://www.dataroad-it.com/en/reltio-sap-apple-dell-cisco-meraki-lisbon/ source: https://www.dataroad-it.com/en/reltio-sap-apple-dell-cisco-meraki-lisbon/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Reltio by SAP case: DataRoad manages the Lisbon office, with an Apple and Dell estate, Cisco Meraki network and IT Unlimited. No-obligation proposal. # Reltio by SAP: Apple, Dell and Cisco Meraki estate managed in Lisbon At a glance For decision-makers short on time. - 01 Reltio by SAP wanted the same IT standard in its Lisbon office as at headquarters. - 02 DataRoad manages the Apple and Dell estate, the Cisco Meraki network and 125 network points. - 03 A permanent IT Unlimited contract, with technical consultancy and one local partner. ### In this article **DataRoad - IT Services and Consulting manages all IT at Reltio by SAP's Lisbon office, with a mixed Apple and Dell estate, a Cisco Meraki network and technical consultancy, under a permanent IT Unlimited contract.** Reltio by SAP is one of the world's largest data software companies, headquartered in California, and expects its Portuguese office to run to the same standard as headquarters. ## The challenge: headquarters' standard, in an office running two operating systems A technology multinational expects its office in Portugal to have secure, always-available IT aligned with international policies. Any disruption in the local office is visible to headquarters. The challenge was to find a local partner able to manage a mixed estate, with two operating systems and Cisco Meraki network equipment, without losing continuity. ## The solution: one partner for the estate, the network and IT decisions - **Mixed IT estate:** Ongoing maintenance of Apple and Dell equipment; according to the original project news, 40 MacBook Pros and 35 Dell machines. - **Business network:** Management of the Cisco Meraki network and office infrastructure, with 125 structured network points. - **Technical consultancy:** Specialist support for the office's IT decisions. - **IT operations:** Day-to-day continuity, to the level required by headquarters. DataRoad's experience as an Apple Technical Partner means it manages both worlds, macOS and Windows, with the same rigour. ## The result: fully managed IT, to multinational standards - **Fully managed IT:** The Lisbon office of a software multinational under the responsibility of a single partner. - **A stable multi-vendor estate:** Apple, Dell and Cisco Meraki maintained on an ongoing basis. - **Network and operations with continuity:** Infrastructure managed and monitored. - **International trust:** A global organisation relying on a Portuguese MSP. ## Why they chose DataRoad DataRoad is a premium MSP headquartered in Alfragide with support nationwide, managing the infrastructure of hotels, clinics, embassies, universities and multinationals for 11 years. For international companies operating in Portugal, we are the local technical point of contact that meets the standards of headquarters abroad, and we also support companies in Europe and the US. We take full responsibility for the solution: technical specification, installation, configuration, testing, staff training and ongoing management. One partner, one point of contact. ### Managed services - **IT Unlimited:** Fixed monthly fee, remote, telephone and on-site support; plans from €395, €750 and €1,200 + VAT per month, with 24/7 monitoring exclusive to Premium 365. - **Networks and structured cabling:** Design, installation and certification, Layer 3 and PoE switching. - **Enterprise Wi-Fi:** Wi-Fi 6 and Wi-Fi 7, cloud management, segmentation and isolated guest networks. - **Managed firewalls:** Perimeter protection, traffic control and threat mitigation. - **Servers and backups:** NAS, centralised backups and disaster recovery. - **Monitoring and reporting:** Automatic alerts and proactive intervention. - **Apple and Windows estates:** Full management of mixed environments. ## Frequently asked questions ### Does DataRoad manage mixed Apple and Windows estates? Yes. As an Apple Technical Partner, DataRoad manages macOS and Windows with the same rigour; at Reltio by SAP it maintains an Apple and Dell estate in the same office on an ongoing basis. ### Does DataRoad work with Cisco Meraki networks? Yes. At Reltio by SAP's Lisbon office, DataRoad manages the Cisco Meraki network and the office infrastructure, with 125 structured network points. ### How much does an IT Unlimited contract cost? Plans start from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT. 24/7 monitoring is exclusive to Premium 365. ## See also - [Original Reltio by SAP project news](https://www.dataroad-it.com/en/reltio-sap-lisbon-cisco-meraki-apple-dell/) - [IT infrastructure for international companies in Portugal](https://www.dataroad-it.com/en/it-partner-opening-office-portugal/) - [Managed IT for offices and multinationals](https://www.dataroad-it.com/en/it-support-multinationals-portugal/) - [Service desk for businesses](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/) - [All DataRoad success stories](https://www.dataroad-it.com/en/case-studies/) ## Next step: your office in Portugal Running the Portuguese office of an international group? Request a no-obligation IT Unlimited proposal. **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or email sales@dataroad.pt. **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [Success storiesManaged Ubiquiti UniFi networks: 138+ sites and 1,321 devicesSince 2015, DataRoad has standardised its clients' networks on Ubiquiti UniFi: more than 138 sites, many redundant, and 1,321 devices manage…](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks-138-sites/)[Success storiesForward College: campus Wi-Fi and a segmented network in LisbonDozens of users online at once, students, faculty and administration on separate networks, and support in Portuguese and English at Forward …](https://www.dataroad-it.com/en/forward-college-lisbon-campus-wifi/)[Success storiesMagnelusa: a new industrial network without a single day of downtimeA new, certified and documented network for Magnelusa's production and offices, installed in phases without a single day of downtime.](https://www.dataroad-it.com/en/magnelusa-industrial-structured-cabling/)[Success storiesPanike: segmented industrial network and managed business Wi-FiHow DataRoad strengthened Panike's network: cabling for an industrial environment, separate networks for production, logistics and offices, …](https://www.dataroad-it.com/en/panike-industrial-network-business-wifi/)[Success storiesSSAP: 56 Wi-Fi 7 access points across three public buildingsThree buildings, three towns and 56 Wi-Fi 7 access points: the network infrastructure DataRoad installed and manages for SSAP, awarded throu…](https://www.dataroad-it.com/en/ssap-wifi-7-structured-cabling-public-buildings/)[Success storiesReStream in Cascais: Wi-Fi 6, Layer 3 PoE and redundant internetHow DataRoad gave ReStream, a livestreaming platform, a high-performance network in Cascais: Layer 3 PoE, Wi-Fi 6, firewall and redundant in…](https://www.dataroad-it.com/en/restream-cascais-network-case-study/)[Success storiesLX Arch Hotel: Wi-Fi 7, firewall and CCTV ready for opening dayA hotel that opens with weak Wi-Fi gets bad reviews in its first week. 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[See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Apple at work ## One StepAhead of IT. Apple fleets managed by an Apple Technical Partner: Macs, iPhones and iPads configured, protected and supported from day one. - **ATP** Apple Technical Partner - **Top 5%** SMEs · scoring.pt - **Mac · iPhone** managed from day one We do **IT** right. DataRoad IT Unlimited ## Have your backups ever been put to the test? Automated, monitored backups stored off site. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/reltio-sap-apple-dell-cisco-meraki-lisbon/