--- title: "DataRoad: the premium MSP for companies and global groups" description: "Premium MSP headquartered in Alfragide with nationwide support: managed IT, networks and cybersecurity for 232 clients. Request a no-obligation proposal." language: en url: https://www.dataroad-it.com/en/premium-msp-portugal-international-groups/ source: https://www.dataroad-it.com/en/premium-msp-portugal-international-groups/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Premium MSP headquartered in Alfragide with nationwide support: managed IT, networks and cybersecurity for 232 clients. Request a no-obligation proposal. # DataRoad: the premium MSP for companies and global groups At a glance For decision-makers short on time. - 01 DataRoad is a premium MSP in Alfragide serving 232 clients under contract across Portugal. - 02 It supports international groups such as Reltio by SAP, ReStream and BeQom, with operations worldwide. - 03 IT Unlimited comes in three plans: Essential, Premium and Premium 365, from €395/month + VAT. ### In this article **When a company's IT depends on several suppliers and nobody answers for all of it, every outage costs management money and time. DataRoad - IT Services and Consulting is a premium MSP that takes over IT end to end under a single contract, IT Unlimited: managed IT services, business networks, managed cybersecurity and monitoring, for 232 contract clients.** Headquartered in Alfragide with support across the country, it is today one of the best companies in Portugal in business IT support and in cabling and wireless network installation. It hosts companies from other countries in Portugal and works together with embassies. ## Where DataRoad works From Alfragide, DataRoad provides remote, on-site and telephone support to companies throughout Portugal (Lisbon, Setúbal, Porto, Beja, Faro) as well as in Spain and internationally. Under its IT Unlimited contracts, it also supports clients with operations in the United Kingdom, the US, Switzerland, Spain, Brazil, Cyprus, France, Romania, Dubai, Greece and Hong Kong. There is no need for an office in every city: remote support and centralised management reach wherever the client is. ## International groups that trust DataRoad Companies such as **Reltio by SAP** and **ReStream**, both headquartered in the US, and **BeQom**, headquartered in Switzerland, chose DataRoad as their IT partner in Portugal. Groups with operations in Europe, the Americas, Asia and the Middle East have entrusted us with: - **Server rooms and networks** Complete, built from scratch. - **Firewalls and advanced security** Enterprise-grade protection. - **Hybrid estates** Windows and Apple configured and managed together. - **Ongoing support** For offices in Lisbon, Porto, Faro, Funchal and Spain. - **Continuity** 24/7 monitoring and alerting on the Premium 365 plan. - **Office openings** From zero to full operation. ## What full IT management includes ### Managed services and helpdesk - **On-site, remote and telephone support** With a professional service desk. - **Portal and ticketing system** For requests with immediate response. - **Complete management** Servers, networks, workstations and critical systems. ### Enterprise networks - **Certified structured cabling** Network installation and certification. - **Enterprise Wi-Fi** Business wireless networks and advanced infrastructure. - **Professional configuration** Traffic management and switching. ### Managed cybersecurity - **Managed firewalls** Implementation and ongoing management. - **VPN and access control** Protection of systems. - **Incident detection** Monitoring and alerting. - **Redundancy** Of systems and connections. ### Cloud, data centre and consultancy - **Microsoft 365** Management and migration. - **Hosting and housing** Enterprise cloud solutions, data centre and business continuity. - **Consultancy** Needs assessment, technology restructuring and scalable solutions. ### NOC and monitoring An enterprise system for monitoring and alerting on all services and connectivity. On the Premium 365 plan, monitoring runs 24 hours a day, 365 days a year. ## Service levels by priority | Priority | Situation | Response time | | --- | --- | --- | | Critical | System down | Under 1 hour (immediate remote response) | | High | Users without access | Under 2 hours | | Medium | Partial problem | Under 4 hours | | Low | Improvement request | Under 8 hours | ## Why companies switch to DataRoad - **Certified teams** Experienced and specialised by manufacturer. - **Immediate response** With a proactive approach; 24/7 support on Premium 365. - **Large-scale projects** Network, security, servers and infrastructure. - **Credentials** 11 years in the market, 232 clients and the Top 5% PME certification, awarded by scoring.pt. - **Growth supported** In Portugal and abroad. Hotels, clinics, embassies, universities, multinationals and demanding SMEs entrust DataRoad with the IT they cannot do without, and we are proud to be the choice of the international companies that are investing in Portugal. ## IT Unlimited in three plans All the management described above is contracted through IT Unlimited, with prices always quoted as "from" and a fixed monthly fee: | Plan | From (per month + VAT) | What sets it apart | | --- | --- | --- | | Essential | €395 | From 10 workstations. Unlimited remote and telephone support; no on-site visits. | | Premium | €750 | Unlimited on-site support, with visits included. | | Premium 365 | €1,200 | Unlimited on-site support plus nights, weekends and public holidays, with 24/7 support. | The contract is annual, with automatic renewal and no lock-in. DataRoad works only with companies of 10 or more workstations, under contract and directly with the end client, it does not sell standalone equipment or carry out one-off call-outs. ## What proof does DataRoad have? - **11 years** DataRoad was founded in 2015. - **232 clients** With an active contract. - **Top 5% PME** Certification awarded by scoring.pt. - **Ubiquiti networks** More than 138 sites and 1321 devices managed. - **Apple Technical Partner** Management of Apple estates in business environments. - **Security** In 11 years, DataRoad has never suffered a security incident. ## No office in every city, and no loss of proximity DataRoad does not need a team in every city to be close to its clients. Most requests are resolved immediately via remote access; when the situation requires it, the team travels to site, anywhere in the country. This model serves an SME in Setúbal just as well as the Portuguese subsidiary of a US-headquartered group that needs a local point of contact who reports in English and complies with the parent company's policies. Central monitoring and the ticketing system give both the same visibility of the state of the infrastructure. ## How does the relationship with DataRoad start? - **First contact**: by phone, email or form, with a reply the same day. - **Assessment**: a technical survey of the infrastructure: network, security, backups, licences and end-of-life equipment. - **Proposal**: scope, SLA and fixed monthly fee, in writing. - **Onboarding**: monitoring agents installed, infrastructure documented and access set up. From then on, the infrastructure is monitored and managed by DataRoad, with an account manager who knows the company. ## Next step: one partner accountable for your IT Looking for a premium IT partner in Portugal? Request a no-obligation proposal. More than 10 workstations · support contract · remote, on-site and telephone support. Contact: **+351 211 459 950 *** · **sales@dataroad.pt** **Call to a Portuguese landline.* Find out more about our [helpdesk and managed IT services](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/) and our [enterprise Wi-Fi with coverage survey, Wi-Fi 6 and Wi-Fi 7 and centralised management](https://www.dataroad-it.com/en/business-wifi-installation/). Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [Managed IT and cybersecurityTeams on the move: securing laptops, phones and public Wi-FiThe real travel risk is an unencrypted lost laptop, not hotel Wi-Fi. With disk encryption, central management, MFA and a controlled connecti…12 October 2026 · 7 min read](https://www.dataroad-it.com/en/managed-cybersecurity-travelling-teams/)[Managed IT and cybersecurityExternal attack surface: what the internet sees of your companyAutomated attacks hunt for vulnerable versions, and company size is irrelevant. In 2025, CERT.PT recorded 3,864 incidents, 40% more than in …12 October 2026 · 5 min read](https://www.dataroad-it.com/en/external-attack-surface-managed-cybersecurity/)[Managed IT and cybersecurityNOC and managed cybersecurity: who watches your SME, and whenThe question is not whether you have a SOC: it is who receives the alert at 10 pm on a Saturday and what they do next. At DataRoad, nights, …12 October 2026 · 6 min read](https://www.dataroad-it.com/en/noc-managed-cybersecurity-sme/)[Managed IT and cybersecurityMicrosoft 365 security: the 10 controls that are yoursIn Microsoft 365, the platform is Microsoft's and the keys are yours. According to Microsoft, MFA and blocking legacy authentication stop mo…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/microsoft-365-managed-cybersecurity-shared-responsibility/)[Managed IT and cybersecurityGDPR and managed cybersecurity: 10 technical controls to proveWithout documented technical measures, a data breach turns from an IT incident into a problem with the regulator. Ten controls in three bloc…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/gdpr-managed-cybersecurity-10-technical-measures/)[Managed IT and cybersecurityExposed passwords: audit your domain and close the door in 5 daysThe risk is not the email appearing in a breach: it is the same password opening a work account. Change what is exposed, MFA on every accoun…12 October 2026 · 5 min read](https://www.dataroad-it.com/en/company-credentials-data-breach-check/)[Managed IT and cybersecurityAsset inventory: the basis of IT estate management and NIS2Without an asset inventory there is no planned renewal, no demonstrable security and no answer to CNCS. NIS2 entities must submit the list o…12 October 2026 · 7 min read](https://www.dataroad-it.com/en/it-asset-inventory-management-nis2/)[Managed IT and cybersecurityBreak-glass accounts in Microsoft 365: your company's insuranceA locked-out admin can leave email, Teams and files unmanaged for days. Break-glass accounts are the reserve administrator you only use when…12 October 2026 · 5 min read](https://www.dataroad-it.com/en/microsoft-365-break-glass-accounts/)[Managed IT and cybersecurityWindows 365 for business: when a cloud PC cuts costsA cloud PC pays off for consultants, seasonal staff, teams without an office and mixed Mac and Windows estates. For video, CAD or weak inter…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/windows-365-business-cloud-pc-costs/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · International companies ## One StepAhead of IT. International groups choose DataRoad to unify technology across countries with one security standard and one point of contact. - **232** clients under management - **11** years in business, since 2015 - **1** contract and one owner for everything We do **IT** right. DataRoad IT Unlimited ## An internet outage should not stop your office. Redundant access, automatic failover and continuous monitoring. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/premium-msp-portugal-international-groups/