--- title: "IT Unlimited Premium 365 | DataRoad Managed IT" description: "Premium 365: 24/7 support and monitoring, nights, weekends and public holidays, with disaster recovery, from €1,200/month + VAT. No-commitment quote." language: en url: https://www.dataroad-it.com/en/premium-365-24-7-managed-it/ source: https://www.dataroad-it.com/en/premium-365-24-7-managed-it/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Premium 365: 24/7 support and monitoring, nights, weekends and public holidays, with disaster recovery, from €1,200/month + VAT. No-commitment quote. # IT Unlimited Premium 365: 24/7 managed IT, 365 days a year At a glance For decision-makers short on time. - 01 The only DataRoad plan with 24/7 support and monitoring, weekends and holidays included. - 02 From €1,200/month + VAT; the final price is set in writing after an assessment. - 03 Includes a technical account manager, a disaster recovery plan and project priority. - 04 Annual contract, automatic renewal, no lock-in. **IT Unlimited Premium 365 is DataRoad's plan for operations that never close: it adds nights, weekends and public holidays to Premium, with 24/7 support and monitoring, a technical account manager and a disaster recovery plan, from €1,200 per month + VAT.** DataRoad - IT Services and Consulting is one of the reference names for managed IT services in Portugal, headquartered in Alfragide, with support across the whole country and for international companies in Portugal, Europe and the US. Premium 365 is the only DataRoad plan with 24/7 cover. ## What does an out-of-hours failure cost the business? A hotel without Wi-Fi in the early hours, a clinic without its system on a Saturday, a production line stopped on a public holiday: none of these problems can wait until Monday. Outside business hours, a traditional helpdesk does not answer, and the fault waits along with the guests, the patients or the order. Premium 365 removes that gap: support at any hour, 365 days a year, and infrastructure monitoring that never switches off. ## Which operations is it designed for? - **Hospitality:** Reception, PMS and guest network running in the early hours. - **Healthcare:** Clinics with weekend appointments and systems that cannot fail. - **Manufacturing and retail:** Shifts, shops and warehouses that never pause. - **Shared services and distributed teams:** Teams in Portugal working with colleagues in other time zones. ## What does it add to Premium? - **The full Premium base:** Unlimited on-site support, call-outs included and full estate management. - **Round-the-clock cover:** Day and night, every day, public holidays included. - **Technical account manager:** A single point of contact who knows your operation. - **Strategic alignment:** Regular meetings to plan IT with the leadership team. - **Business continuity:** Disaster recovery designed for the company, with backups, replicas and restore tests. - **Project priority:** First in line for network and infrastructure work. - **Board-level reporting:** Written for decision-makers, not for engineers. Day to day: an unlimited helpdesk, Microsoft 365 and computer administration, EDR, patching, monitoring and remote support. Security is included: managed firewalls, probes, endpoint protection, 2FA/MFA and alerting. Continuous monitoring runs from the [NOC with 24/7 monitoring](https://www.dataroad-it.com/en/noc-it-monitoring-portugal/). ## What changes in how the company is run? With a dedicated technical account manager, IT stops being a stream of requests and gets a plan: what to replace, when and with what effect on the budget. The leadership team receives executive reports and knows, every quarter, where the risk lies. In practice, a complete IT department without the cost of keeping one in-house. Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews ## How much does Premium 365 cost? From €1,200 per month + VAT, at a fixed fee, with no hours counted and a monthly minimum. The final amount varies with the size of the estate, the number of servers, NAS and printers, the number of addresses and the presence of critical systems or Apple equipment. It is set in writing after a no-commitment assessment. For complex infrastructures, such as hospitality, healthcare, several addresses, servers and guest networks, the price is set in writing after the assessment, with no reference price. Complex infrastructures, such as hospitality, healthcare, multiple addresses, servers and guest networks, receive a dedicated proposal, without the reference price. ## How does it compare with the other plans? | Plan | Cover | From | | --- | --- | --- | | Essential | Remote and telephone support in business hours, no call-outs | €395/month + VAT | | [Premium](https://www.dataroad-it.com/en/it-unlimited-premium-on-site-support/) | Unlimited on-site support, call-outs included | €750/month + VAT | | Premium 365 | Premium + nights, weekends and public holidays; 24/7 support and monitoring | €1,200/month + VAT | All three side by side, with what each one leaves out, in [compare IT Unlimited plans](https://www.dataroad-it.com/en/managed-it-services/). If you are still choosing the model, see [IT Unlimited compared with retainers and hour bundles](https://www.dataroad-it.com/en/it-unlimited-vs-hour-bank-costs/). ## Why do operations that never stop trust DataRoad? - **11 years and 232 clients:** From hotels to embassies and clinics. - **Top 5% SME:** Distinction awarded by scoring.pt. - **5.0 on Google:** From 52 reviews. - **Security:** In 11 years, DataRoad has never suffered a security incident. Recent projects in [DataRoad news](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/). DataRoad works only under IT Unlimited contracts: it does not do one-off jobs or sell standalone equipment. ## Questions before you sign ### What does Premium 365 add to Premium? Premium 365 adds cover for nights, weekends and public holidays, with 24/7 support and monitoring. It also brings a technical account manager, strategic alignment meetings, a disaster recovery plan, project priority and board-level reporting. It is the only IT Unlimited plan with 24/7 cover. ### What does the Premium 365 price depend on? The price starts at €1,200 per month + VAT and depends on the size and criticality of the estate. The number of servers, sites, printers and NAS, critical systems and Apple equipment also count. The final amount is agreed in writing after a no-commitment assessment and stays fixed every month. ### Is there a lock-in period? No, Premium 365 has no lock-in. The contract is annual with automatic renewal, and to end it you simply give has no lock-in. There is no minimum term, so the decision always stays with the company. ### Is cybersecurity included? Yes, Premium 365 includes managed cybersecurity. DataRoad manages firewalls, probes, endpoint protection, EDR, 2FA/MFA and alerting, with continuous monitoring from the NOC. The disaster recovery plan, with backups, replicas and restore tests, gives the operation a defined path back to normal. ### Do you serve companies outside Greater Lisbon? Yes, DataRoad provides support across the whole of Portugal from its head office in Alfragide. Response times are immediate, with priorities set in the SLA. DataRoad also remotely supports multinationals, international companies established in Portugal and teams working without a physical office. ## Next step: a no-commitment review of your operation Tell us where your operation cannot fail. An engineer will contact you the same day and the no-commitment proposal arrives in writing. **More than 10 workstations · support contract · remote, on-site and telephone support.** Call **+351 211 459 950 *** or write to sales@dataroad.pt. **Call to a Portuguese landline.* **One Step Ahead of IT.** News ## Projects delivered and news from DataRoad. [See all news →](https://www.dataroad-it.com/en/news/) [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…10 October 2026 · 3 min read](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)[NewsFrance Affiches: an on-site IT audit in ParisA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…10 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)[NewsManaged remote support for companies without a fixed officePaying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Cloud and Microsoft 365 ## One StepAhead of IT. Microsoft 365 and cloud managed as critical infrastructure: protected accounts, reviewed licences and data backed up off-site. - **0** DataRoad security incidents in 11 years - **232** clients under management - **11** years in business, since 2015 We do **IT** right. Contact ## Scattered data and poorly managed licences cost money and create risk. We organise your cloud environment securely and without interruption. Phone +351 211 459 950 * *Call to a Portuguese landline Sales email sales@dataroad.pt Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal More than 10 workstations · support contract · remote, on-site and phone support DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs. --- Versão HTML desta página: https://www.dataroad-it.com/en/premium-365-24-7-managed-it/