---
title: "Ouro Rossio Hotel: 30 access points, 55 cameras, six floors"
description: "Cloud-managed Wi-Fi with 30 access points, 55 cameras, 10 switches and a firewall at the Ouro Rossio Hotel, under IT Unlimited. No-obligation proposal."
language: en
url: https://www.dataroad-it.com/en/ouro-rossio-hotel-managed-network-wifi-cctv/
source: https://www.dataroad-it.com/en/ouro-rossio-hotel-managed-network-wifi-cctv/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> Cloud-managed Wi-Fi with 30 access points, 55 cameras, 10 switches and a firewall at the Ouro Rossio Hotel, under IT Unlimited. No-obligation proposal.

# Ouro Rossio Hotel: 30 access points, 55 cameras, six floors

At a glance For decision-makers short on time.

- 01 In 2026, Ouro Rossio Hotel handed DataRoad the entire network and IT of its six-floor building.
- 02 30 cloud-managed Wi-Fi access points, 55 cameras, 10 switches, a firewall and UPS.
- 03 Guest network isolated from PMS, POS, management systems and CCTV.
- 04 After installation, ongoing management under an IT Unlimited contract at a fixed monthly fee.

### In this article

In a hotel, Wi-Fi that fails in room 512 becomes a one-star review before breakfast. That was the risk Ouro Rossio Hotel, in Restauradores, chose to eliminate in 2026 by entrusting DataRoad - IT Services and Consulting with its entire network and IT: **business Wi-Fi** with 30 cloud-managed access points, 55 CCTV cameras, 10 switches across six floors, a firewall and ongoing management under an IT Unlimited contract. Looking for the service rather than the case study? See [managed networks, Wi-Fi and CCTV for hotels](https://www.dataroad-it.com/en/hotel-wifi-and-it-services/).

## What infrastructure was installed?

| Element | Delivered |
| --- | --- |
| Hotel | Ouro Rossio Hotel, Restauradores, Lisbon |
| Project year | 2026 |
| Floors covered | 6 |
| Wi-Fi access points | 30, cloud-managed |
| CCTV cameras | 55 |
| Switches | 10 |
| Perimeter | Business firewall, VPN and segmentation |
| Power | UPS across all critical infrastructure |
| Operation | IT Unlimited contract |

## Why did the hotel choose a single partner?

Because coordinating four suppliers in an old building is a recipe for delays and shared blame. DataRoad took on everything: technical specification, equipment purchasing, installation, configuration, testing and staff training. No subcontractors, no intermediaries.

In a historic six-floor building in the Baixa, that meant designing cabling, switching and radio frequency as a single system, so the guest on the top floor has exactly the same experience as the guest on the first.

## How is the hotel's operation protected within the network?

- **30 access points** Coverage in rooms, common areas, restaurant and technical areas, with cloud management and continuous monitoring.
- **Guests in one world, operations in another** The guest network is separate from the network running PMS, POS, management systems and cameras.
- **Switching on every floor** 10 high-performance switches distributed across the building, with redundancy at critical points.
- **Business firewall** Perimeter defence, web filtering, VPN, segmentation and traffic rules by profile.
- **A second route to the internet** A dedicated link to the Altice data centre, which keeps critical systems running if the main connection goes down.
- **Guaranteed power** UPS supporting the critical infrastructure during power cuts.

## What about physical security and staff?

The **55 cameras** cover entrances, corridors, reception, car park and exterior, with continuous recording, protected retention and remote viewing. They run on a dedicated network that segmentation keeps out of reach from the guest Wi-Fi.

DataRoad configured and migrated the hotel's **Microsoft 365** and now manages it. It also supplied, set up and maintains the **workstations** for reception, administration and operations.

## What method do we apply to hotel Wi-Fi?

It is the infrastructure guests feel first and the one that weighs most in reviews. Over 11 years of hotel projects, DataRoad has settled on three rules:

- **Radio frequency survey before any cable**: coverage planned for the building's real walls and materials, with no dead zones.
- **Uncompromising separation**: guests on one side; management, payment and surveillance systems on the other.
- **Zero effort for reception**: a stable, fast connection with no need for staff to step in.

Management is cloud-based, with proactive updates. If an indicator drifts, DataRoad detects and fixes it before the guest notices. Explore our [business wireless networks with coverage surveys, Wi-Fi 6, Wi-Fi 7 and centralised management](https://www.dataroad-it.com/en/business-wifi-installation/).

## What happens after installation?

The **IT Unlimited** contract begins. The hotel has ongoing management of the entire infrastructure, unlimited on-site, remote and phone support, monitoring with alerting, preventive maintenance and immediate incident response, for a fixed monthly fee.

A hotel never closes. A fault at check-in, on the Wi-Fi or in the CCTV reaches the guest and the booking platforms straight away. Having a premium MSP that built the network from the first cable is the most effective way to reduce that risk. See the model in [IT Unlimited: managed IT services for a fixed monthly fee](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/).

## Which other hotels trust DataRoad with their network?

Ouro Rossio is part of a hotel portfolio in Lisbon, Porto and the Algarve, with PMS, POS and access control integration, large-scale CCTV and data centre connectivity:

- **LX Arch Hotel** (Rua Augusta, Lisbon): complete network, Wi-Fi 7 for guests, firewall, CCTV and IT Unlimited.
- **BePoet Hotel Baixa** (Lisbon): IT infrastructure, wireless network and ongoing support.
- **Rossio Plaza Hotel** (Lisbon): Wi-Fi, IT systems and IT Unlimited.
- **Nicola Rossio Hotel** (Lisbon): complete infrastructure and continuous support.
- **Serviced Apartment Boavista** (Porto): IT and ongoing support.
- **Easy Hotel Lisbon** (Lisbon): managed IT services.
- **BeHotel** (Lisbon): networks and support.
- **Varandas de Lisboa** (Lisbon): infrastructure and ongoing support.

The challenge, solution and results are set out in the [Ouro Rossio Hotel case study](https://www.dataroad-it.com/en/ouro-rossio-hotel-wifi-cctv-managed-network/).

## Questions from hotel managers

### What does IT Unlimited cover in a hotel?

It covers the monthly management of all IT: proactive monitoring, unlimited on-site, remote and phone support, alerting and reports, with no unexpected costs.

### Are the network and Wi-Fi included in the contract?

Yes, within the agreed scope: wired and wireless network, access points, connectivity and performance, with separate guest and operations networks.

### Is the network monitored at night?

Monitoring with alerting and periodic reports is part of every contract; 24/7 cover, with nights, weekends and holidays, is available only on the IT Unlimited Premium 365 plan.

### Which type of property benefits most?

Hotels, clinics and companies that cannot afford downtime and want immediate response, predictable costs and a certified technical team.

## Other projects and news

- [24 public contracts, including RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)
- [France Affiches: IT audit and consultancy at two sites in Paris](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)
- [Why embassies and international organisations choose DataRoad](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)
- [A website in five languages for international clients](https://www.dataroad-it.com/en/managed-it-services-five-languages/)

Explore all our [case studies](https://www.dataroad-it.com/en/case-studies/) and [news](https://www.dataroad-it.com/en/news/). Services linked to this project: [user support with tickets and defined response times](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/), [certified structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/), [managed firewalls and secure remote access](https://www.dataroad-it.com/en/managed-firewall-services-portugal/) and [IT for public sector bodies](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/).

## Who DataRoad is

- **11 years** Managing networks and IT for public bodies, embassies, hotels, clinics and demanding companies.
- **232 clients** All under a support contract.
- **Top 5% PME** Certification awarded by scoring.pt.
- **Headquarters in Alfragide** Support across the whole country.

## Next step: your hotel network assessed by the people who will manage it

We run a technical audit of your hotel network and propose installation and management under [IT Unlimited](https://www.dataroad-it.com/en/managed-it-services/). See our [managed IT for hotels](https://www.dataroad-it.com/en/hotel-wifi-and-it-services/). No-commitment proposal.

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