--- title: "Massamá and Monte Abraão: multi-site IT under a public contract" description: "Public contract since 2020: DataRoad manages workstations, servers, Wi-Fi and printing for the Massamá and Monte Abraão parish union. No-obligation proposal." language: en url: https://www.dataroad-it.com/en/massama-monte-abraao-multi-site-managed-it/ source: https://www.dataroad-it.com/en/massama-monte-abraao-multi-site-managed-it/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Public contract since 2020: DataRoad manages workstations, servers, Wi-Fi and printing for the Massamá and Monte Abraão parish union. No-obligation proposal. # Massamá and Monte Abraão: multi-site IT under a public contract At a glance For decision-makers short on time. - 01 In 2020, the Union of Parishes of Massamá and Monte Abraão awarded its IT to DataRoad. - 02 An annual public contract for workstations, servers, Wi-Fi, printing and internet across sites. - 03 Monitoring, alerts and reports 24×7, at the level of the Premium 365 plan. - 04 DataRoad works with eight public bodies and knows public procurement. ### In this article At a parish council, a system outage means a queue of citizens waiting at the counter. To prevent that in all its buildings, the **Union of Parishes of Massamá and Monte Abraão** awarded DataRoad - IT Services and Consulting, through an annual **public contract** in 2020, its **multi-site IT management**: workstations, servers, Wi-Fi, printing and internet, with monitoring, alerting, remote support and reports on a 24×7 basis, 365 days a year, the service level that corresponds to Premium 365. | Fact sheet | | | --- | --- | | Body | Union of Parishes of Massamá and Monte Abraão | | Type | Local government | | Instrument | Annual public contract | | Year | 2020 | | Scope | Business Wi-Fi · servers · IT Unlimited | ## Why does local government IT have no margin for error? Because the end client is the citizen. Front-desk services, certificates and administrative work depend on available systems; in a company, a fault reduces productivity, but in a parish council it halts public service live. With several buildings, the challenge is keeping the same quality in all of them. The contractual answer was continuous oversight and support every day of the year, so that problems are solved in any building before they reach the counter. ## What came under DataRoad management? - **Users** Specialist support for workstations across every department. - **Infrastructure per building** Servers, wireless networks and printers at each site. - **Internet** Management of the connections for every building included. - **Continuous operation** Monitoring, alerts, remote intervention and reports 24×7, all year round, at Premium 365 level. ## How does DataRoad work with public bodies? - **Consultancy and planning** of the technology infrastructure. - **Support across several addresses**: on-site, remote and telephone. - **Management of the network** and active equipment: see [network infrastructure](https://www.dataroad-it.com/en/structured-cabling-installation/). - **Accountability** through periodic availability and performance reports. Eight public bodies already work with DataRoad; discover the approach in [managed IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/). ## What did the Union of Parishes gain? - **Continuous cover** 24×7 and 365 days, under the Premium 365 model. - **A single management layer** For the systems in every building. - **Lower risk** Of interrupting front-desk services. - **Engineers certified** By several manufacturers. DataRoad thanks the Union of Parishes of Massamá and Monte Abraão for its trust in our consultancy, technical support and network management. ## Who is DataRoad? A premium MSP headquartered in Alfragide with support across the whole of Portugal. Eleven years operating IT for public bodies, embassies, hotels, clinics and demanding businesses; 232 clients under contract; Top 5% PME distinction (source: scoring.pt). Services: [IT Unlimited](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/) · [ticket-based helpdesk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/) · [managed Wi-Fi 6 and 7](https://www.dataroad-it.com/en/business-wifi-installation/) · [managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/) · [managed services catalogue](https://www.dataroad-it.com/en/managed-it-services-networks-security-cloud/). ## Which other projects can you explore? [Clínica Lambert in Corroios](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/) · [the IT Unlimited model](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/) · [ReStream's office](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/) · [full network management for Clínica do Lambert](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/) · [all case studies](https://www.dataroad-it.com/en/case-studies/) · [news](https://www.dataroad-it.com/en/news/) ## Next step: managed IT for your organisation We know the rules of public procurement and the pace of a service that cannot close its front desk. See how we work with the [public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/) and request a proposal for your organisation. **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or write to sales@dataroad.pt. **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsClínica Lambert: Corroios unit opens with managed IT in placeA new clinic cannot start on an improvised network. 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Clínica do Lambert put its network, Wi-Fi and servers in DataRoad…1 February 2025 · 3 min read](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/)[NewsVelv by OnRising extends IT Unlimited to 200 seatsIn a software house, every hour without network is engineering paid for and not delivered. In 2024, Velv by OnRising put around 200 seats un…25 October 2024 · 4 min read](https://www.dataroad-it.com/en/velv-onrising-managed-it-200-workstations/)[NewsNew Alfragide headquarters: more capacity for managed ITThe contacts stay the same; the capacity does not. Since 15 April, DataRoad has operated from Alfragide with an alerting centre, a technical…17 April 2024 · 3 min read](https://www.dataroad-it.com/en/new-head-office-alfragide/)[NewsPrompt Payment Commitment: why it matters when choosing an MSPAnyone handing their network, servers and data to an outside partner asks two things: can they do it, and will they still be here. The membe…12 October 2023 · 3 min read](https://www.dataroad-it.com/en/compromisso-pagamento-pontual-on-time-payment/)[NewsTop 5% PME in 2023: the financial strength of a premium MSPWhoever hands IT to a partner needs to know it will still be there tomorrow. In 2023 DataRoad repeated its Top 5% PME status, with an “Excel…3 October 2023 · 3 min read](https://www.dataroad-it.com/en/dataroad-top-5-pme-2023-financial-strength/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed IT for business ## One StepAhead of IT. Technology that works quietly, so your team works without interruptions. Engineering precision in every request. - **11** years in business, since 2015 - **0** DataRoad security incidents in 11 years - **Top 5%** SMEs · scoring.pt We do **IT** right. DataRoad IT Unlimited ## Operational continuity is not luck. It is method and contract. IT Unlimited reduces risk and shows in writing what changed. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/massama-monte-abraao-multi-site-managed-it/