--- title: "Massamá and Monte Abraão: the entire IT estate under management" description: "In 2021, the Massamá and Monte Abraão parish union handed DataRoad the management of its entire IT estate under a public contract. No-obligation proposal." language: en url: https://www.dataroad-it.com/en/massama-monte-abraao-it-estate-management/ source: https://www.dataroad-it.com/en/massama-monte-abraao-it-estate-management/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > In 2021, the Massamá and Monte Abraão parish union handed DataRoad the management of its entire IT estate under a public contract. No-obligation proposal. # Massamá and Monte Abraão: the entire IT estate under management At a glance For decision-makers short on time. - 01 In 2021, a second public contract with the Massamá and Monte Abraão parish union. - 02 Scope: workstations, servers, wireless, printing and internet at several sites. - 03 Monitoring, alerting and reports; 24×7 cover under Premium 365. - 04 Preventive management for fewer incidents and uninterrupted public service. ### In this article **A local authority with services spread across several buildings has a problem that an on-call provider cannot solve: each front desk ends up with a different level of reliability.** To put an end to that, the União das Freguesias de Massamá e Monte Abraão chose DataRoad - IT Services and Consulting again in 2021, through a public contract, this time to manage its entire IT estate, adding this responsibility to the consultancy we were already providing. ## What became DataRoad's responsibility? | Area | Service | | --- | --- | | Workstations and servers | Ongoing maintenance | | Wi-Fi and printing | Management at every service of the authority | | Internet | Connectivity management for all premises | | Oversight | Monitoring, remote support, alerting and reports: 24×7, 365 days a year, under Premium 365 | **Fact sheet:** client União das Freguesias de Massamá e Monte Abraão · public sector · year 2021 · business wireless network, firewall and security, servers and infrastructure, and IT Unlimited. ## How does estate management differ from on-call support? In anticipation. Managing an IT estate means keeping the inventory accurate at all times, scheduling equipment replacement before it reaches end of life, applying security patches uniformly and making sure no location falls behind the others. With proactive oversight, a large share of faults are detected and fixed before they reach a member of staff or a resident at the counter. The effect is measured in fewer serious incidents and public services that stay open. ## What results did the authority achieve? - **A single standard** The same quality of management in every building. - **Fewer faults** Prevention and continuous oversight instead of reaction. - **Extended cover** 24×7 support all year round, under the Premium 365 scope. - **Certified engineers** By several leading manufacturers. ## How do we support public bodies with several buildings? - **Prevention** Scheduled maintenance of workstations and servers. - **Planning** Consultancy and an equipment renewal calendar. - **Network** Management of [network infrastructure and structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/). - **Service** Ongoing on-site, remote and telephone support. The relationship with this authority kept growing: in 2022, a new public contract for a server, UPS and backups, as well as the [migration of around 50 mailboxes to Microsoft 365](https://www.dataroad-it.com/en/massama-monte-abraao-exchange-online-migration/). DataRoad thanks the União das Freguesias de Massamá e Monte Abraão for its trust in our consultancy, support and network management. ## Who is DataRoad? A premium MSP headquartered in Alfragide, with support across Portugal. For 11 years it has maintained the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, 232 clients under contract and the Top 5% PME distinction from scoring.pt. - **[IT Unlimited](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/)** Managed services for a fixed monthly fee. - **[Service desk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/)** Tickets with contracted response times. - **[Business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/)** Coverage study, Wi-Fi 6 and Wi-Fi 7. - **[Managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/)** A protected perimeter and secure remote access. - **[Public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/)** Eight public bodies and command of public procurement. ## Other projects - [Clínica Lambert: the Corroios unit under IT Unlimited](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/) - [Clínica do Lambert: network fully maintained](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/) - [ReStream: the Portuguese office connected and managed](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/) - [How IT Unlimited works for businesses](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/) All our [success stories](https://www.dataroad-it.com/en/case-studies/) and [news](https://www.dataroad-it.com/en/news/). ## Next step: your organisation's estate under a single standard We survey every location and present a no-commitment proposal, including within public procurement procedures. **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or write to sales@dataroad.pt. **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. 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[See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed IT for business ## One StepAhead of IT. One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move. - **11** years in business, since 2015 - **Top 5%** SMEs · scoring.pt - **232** clients under management We do **IT** right. DataRoad IT Unlimited ## Operational continuity is not luck. It is method and contract. IT Unlimited reduces risk and shows in writing what changed. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/massama-monte-abraao-it-estate-management/