--- title: "Managed remote working | DataRoad IT" description: "Managed remote working for businesses: encrypted laptops, MFA access, Microsoft 365 and immediate support in one contract. Request a no-obligation proposal." language: en url: https://www.dataroad-it.com/en/managed-remote-working-it-portugal/ source: https://www.dataroad-it.com/en/managed-remote-working-it-portugal/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Managed remote working for businesses: encrypted laptops, MFA access, Microsoft 365 and immediate support in one contract. Request a no-obligation proposal. # Managed remote working: secure, productive teams in any country At a glance For decision-makers short on time. - 01 Laptops and phones encrypted, updated and controlled remotely. - 02 MFA on every system; Microsoft 365, backups and security managed. - 03 Data centre with redundant internet links, failover and energy autonomy. - 04 Portugal, Europe and the US; companies with more than 10 workstations, under contract. **When your team works away from the office, the company loses control over laptops, access and data, and every fault becomes an employee who cannot work. DataRoad - IT Services and Consulting manages remote working the way it manages an office: every laptop and phone is encrypted, updated and controlled remotely, access requires MFA and requests are resolved immediately, whether the team is at home, travelling or in another country. Headquartered in Alfragide, with support across Portugal and for companies in Europe and the US.** ## What assurance do you have that DataRoad does this well? - **11 years** In business since 2015. - **232 clients** Many of them international groups. - **Top 5% SME** According to scoring.pt. - **5.0 on Google** Across 52 reviews. - **Zero incidents** In 11 years, DataRoad has never suffered a security incident. ## What are you risking today with unmanaged remote teams? Data, time and reputation. Away from the office, the same four failures appear in almost every company: - **Updates that never arrive** A laptop that never reconnects to the company network stays vulnerable for months. - **Credentials in circulation** Passwords sent by email, accounts without a second factor. - **Files on the local disk only** No copy and no control over who shares what. - **Help that depends on a car** The employee waits hours for someone to fix the problem. With central management, one policy applies to everyone, in the Alfragide office or a coworking space in Paris. ## What is included and under our responsibility? - **Computers** Delivered configured, protected and updated with no user involvement. - **Phones and laptops** Encrypted, with security rules enforced remotely. - **System access** VPN, MFA and [managed firewalls with secure remote access](https://www.dataroad-it.com/en/managed-firewall-services-portugal/). - **Collaboration** Teams, SharePoint and OneDrive with [managed Microsoft 365](https://www.dataroad-it.com/en/microsoft-365-management/). - **Data** [managed backups](https://www.dataroad-it.com/en/managed-backup-services-portugal/) and [disaster recovery](https://www.dataroad-it.com/en/disaster-recovery-services-portugal/) with real tests. - **Threats** Endpoints, email and identities under [managed cybersecurity](https://www.dataroad-it.com/en/managed-cybersecurity-services/). - **Hybrid working** [business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/) in the office for those who alternate. - **Every user** Immediate remote help, detailed in [user support](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/). ## Does the service survive an internet or power failure? Yes. Remote work is only as good as the infrastructure behind it: - **Data centre** Where international clients work remotely, with workstations, applications and data protected. - **Redundant internet links with failover** Several independent connections; if one drops, traffic moves to the next. - **Energy autonomy** Advanced renewable energy systems keep the service running. ## Can DataRoad reach wherever your team is? Yes. We serve foreign companies operating in Portugal, groups with people across Europe and the US, and companies with no physical office. [Forward College](https://www.dataroad-it.com/en/forward-college-lisbon-campus-wifi/), Beqom, Velv by OnRising and France Affiches work with a single contract and a single team. Remote coverage and infrastructure management in Portugal, Spain, France, the United Kingdom, the rest of Europe and the US, with an engineer on site when the work requires it. No branches in every city and no subcontractors. 24/7 support only on the Premium 365 plan of [IT Unlimited](https://www.dataroad-it.com/en/managed-it-services/). Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews ## How long does it take to get running? Onboarding follows four steps and does not require the company to stop: - **Assessment**: infrastructure, risks and working habits, with no obligation. - **Written proposal**: scope, SLA and cost agreed. - **Onboarding**: workstations, access, security and documentation. - **Operation**: monitoring, remote support and reports. ## How do you know your current provider is no longer enough? Requests nobody owns, a contract with no written SLA, no monitoring, or IT that did not keep pace with the company: any one of these signs justifies half an hour of conversation. We handle the assessment and the handover without interrupting work. See [how to change IT partner without downtime](https://www.dataroad-it.com/en/switch-it-provider-portugal/). ## Questions from decision-makers ### Does DataRoad serve companies without an office? Yes, DataRoad manages fully remote companies and teams spread across several countries. Each employee gets a configured, protected workstation, secure MFA access and immediate remote support. Data sits in Microsoft 365 and in managed backups, and not depending on a physical address does not reduce control or security. ### Is working away from the office safe for company data? It is safe when it is managed. Devices are encrypted, system access requires MFA, permissions are controlled centrally and backups are tested. Monitoring detects anomalous behaviour before it becomes an incident. In 11 years, DataRoad has never suffered a security incident, and it applies the same standard to its clients. ### Does an internet or power failure stop the service? No. The data centre where international clients work remotely has redundant internet links with failover and advanced renewable energy systems that provide autonomy. If one link drops, traffic moves automatically to another. On the employee's side, the managed laptop keeps secure access from any available connection. ### Does DataRoad come on site when needed? Yes, on the Premium and Premium 365 plans on-site support is included, for example to install network equipment or replace hardware. The Essential plan is remote and telephone only, with no site visits. In practice, most requests from remote teams are resolved remotely, immediately and logged in the client portal. ### How much does managed remote working cost with DataRoad? The service is part of IT Unlimited, with plans from €395 per month + VAT for Essential, from €750 for Premium and from €1,200 for Premium 365. The final price depends on the number of workstations and the service level. The proposal is written, with agreed scope and SLA, and prepared with no obligation. ### How does the contract work? The IT Unlimited contract is annual, renews automatically with no lock-in. We only work with companies with more than 10 workstations, always directly with the end client. We do not do one-off call-outs or sell standalone equipment, because that is the only way to take full responsibility for the environment. ## Further reading - **[IT for international companies](https://www.dataroad-it.com/en/international-it-consulting/)** Operations in several countries. - **[Companies without an office](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)** How we support them. - **[Multinational subsidiaries](https://www.dataroad-it.com/en/it-support-multinationals-portugal/)** IT for offices. - **[Network in an Algarve warehouse](https://www.dataroad-it.com/en/panike-algarve-warehouse-network-wifi/)** Cabling and Wi-Fi. - **[Windows 365](https://www.dataroad-it.com/en/windows-365-business-cloud-pc-costs/)** When a cloud PC pays off. - **[Beyond the VPN](https://www.dataroad-it.com/en/secure-remote-access-vpn-managed-firewall/)** Secure remote access. - **[Travelling](https://www.dataroad-it.com/en/managed-cybersecurity-travelling-teams/)** Laptops and public Wi-Fi. - **[Ten signs](https://www.dataroad-it.com/en/signs-you-need-managed-it-partner/)** That you need an IT partner. - **[Checklist](https://www.dataroad-it.com/en/how-to-choose-managed-it-partner-checklist/)** Choosing the right partner. - **[Costs](https://www.dataroad-it.com/en/managed-it-services-cost-pricing-models/)** What managed IT costs. More examples in [client stories](https://www.dataroad-it.com/en/case-studies/). ## Next step: a no-obligation review of your remote working We provide this service only under an [IT Unlimited](https://www.dataroad-it.com/en/managed-it-services/) contract, with full responsibility for the environment. [Request a no-obligation proposal](https://www.dataroad-it.com/en/contact-dataroad-managed-it-proposal/). **More than 10 workstations · support contract · remote, on-site and telephone support.** Call **+351 211 459 950 *** or write to sales@dataroad.pt. One Step Ahead of IT. **Call to a Portuguese national landline.* News ## Projects delivered and news from DataRoad. [See all news →](https://www.dataroad-it.com/en/news/) [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. 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Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed cybersecurity ## One StepAhead of IT. Security is proven over years, not promises. Managed firewalls, MFA, endpoint protection and tested backups, the same standard for every client. - **11** years in business, since 2015 - **Top 5%** SMEs · scoring.pt - **0** DataRoad security incidents in 11 years We do **IT** right. Contact ## A single wrong click can stop your business. Are you ready? Ask for a security assessment and see where the risks are today. Phone +351 211 459 950 * *Call to a Portuguese landline Sales email sales@dataroad.pt Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal More than 10 workstations · support contract · remote, on-site and phone support DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs. --- Versão HTML desta página: https://www.dataroad-it.com/en/managed-remote-working-it-portugal/