--- title: "Managed IT services: what a premium MSP takes off your hands" description: "Networks, servers, VPN, managed cybersecurity and backup run by a premium MSP for a fixed IT Unlimited fee. See what is included. No-obligation proposal." language: en url: https://www.dataroad-it.com/en/managed-it-services-what-msp-covers/ source: https://www.dataroad-it.com/en/managed-it-services-what-msp-covers/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Networks, servers, VPN, managed cybersecurity and backup run by a premium MSP for a fixed IT Unlimited fee. See what is included. No-obligation proposal. # Managed IT services: what a premium MSP takes off your hands At a glance For decision-makers short on time. - 01 DataRoad takes over networks, servers, cybersecurity, backups and user support for a fixed fee. - 02 IT Unlimited has three tiers: Essential, Premium and Premium 365, from €395/month + VAT. - 03 Annual contract, automatic renewal, no lock-in and no subcontracting. ### In this article *3-minute read · DataRoad* **DataRoad - IT Services and Consulting is the premium MSP to which companies hand over their technology entirely: networks, servers, cybersecurity, backups and user support, for a fixed monthly fee.** The result is less downtime, predictable costs and a team that knows your infrastructure in detail. ## A certified team at the service of your operations DataRoad brings together certified engineers with long experience in systems implementation, security, infrastructure maintenance and business network administration. Continuous investment in training and certifications allows us to deliver complete, scalable solutions aligned with market best practice. We act as a technology partner: the goal is for every information system to run in a stable, secure and efficient way, so that management does not have to think about them. ## Areas placed under management - **Hardware** Professional equipment, workstations and servers. - **Software** Server and productivity software. - **Networks and communications** Network infrastructure, LAN/WAN and internet connections. - **Security** Firewalls and protection of the entire infrastructure. - **Consulting** Strategic advice and planning. - **Ongoing maintenance** Preventive and corrective. ## What does managed IT include? | Service | What it is for | | --- | --- | | Systems maintenance | Keeping servers, workstations and software up to date and stable | | Remote, on-site and telephone support | Resolving user requests with immediate response | | Business solution implementation | Bringing new systems into production without interrupting operations | | LAN/WAN and internet traffic management | Optimising the internal network and external connections | | Integrated email | Reliable, protected business email | | Managed firewalls | Protecting the perimeter and segmenting traffic | | Secure remote access | IPSec VPN and SSL VPN for people working off site | | Backup and disaster recovery | Recovering data and systems after a failure | | High availability | Avoiding single points of failure in critical systems | | Voice and data integration | Telephony and data on the same infrastructure | ## How to contract: the IT Unlimited plans All services are provided under an **IT Unlimited** contract, with no hour limits and no lock-in: annual contract, automatic renewal and has no lock-in. There are three tiers: - **Essential** From €395/month + VAT, from 10 workstations; remote and telephone support, no on-site visits. - **Premium** From €750/month + VAT; adds unlimited on-site assistance, monitoring, alerting and priority. - **Premium 365** From €1,200/month + VAT; adds nights, weekends and public holidays, with 24/7 support. Requests can be scheduled flexibly, according to the client’s availability. ## What sets DataRoad apart - **Own, certified team** No subcontracting. - **Immediate response** With effective solutions and a written SLA. - **Proactivity** Monitoring and security that anticipate problems. - **Coverage** Headquartered in Alfragide, with support across the whole of Portugal. - **Experience** 11 years, 232 clients and Top 5% PME (scoring.pt), in demanding business environments. ## Projects managed by DataRoad - [Clínica Lambert: IT Unlimited at the new Corroios unit](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/) - [Clínica do Lambert: IT Unlimited and full network maintenance](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/) - [ReStream: network for the new office in Portugal and IT Unlimited](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/) - [IT Unlimited for businesses](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/) See our [success stories](https://www.dataroad-it.com/en/case-studies/) and [news and projects](https://www.dataroad-it.com/en/news/). ## Which services can you add to the contract? - **[IT Unlimited](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/)** Fixed monthly contract with monitoring and alerting. - **[Business service desk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/)** Tickets and defined response times. - **[Structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/)** Design, installation and certification. - **[Business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/)** Coverage survey, Wi-Fi 6 and Wi-Fi 7, centralised management. - **[Managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/)** Traffic segmentation and threat mitigation. - **[IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/)** Eight public bodies and public procurement. Prefer to start with an assessment? Our [IT consulting](https://www.dataroad-it.com/en/it-consulting-diagnosis-before-investment/) delivers a written plan before any contract. ## Next step: a no-obligation proposal Tell us how many workstations you have and which systems you use; we will send back a fixed proposal with scope and SLA. **More than 10 workstations · support contract · remote, on-site and telephone support.** Phone: +351 211 459 950 * · Email: sales@dataroad.pt **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsClínica Lambert: Corroios unit opens with managed IT in placeA new clinic cannot start on an improvised network. Corroios opened already inside Clínica Lambert's IT Unlimited contract, with network, Wi…9 August 2025 · 3 min read](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/)[NewsIT Unlimited: managed IT at a fixed cost, in three plansA complete IT department for a fixed monthly fee: unlimited hours, managed networks, servers and security, and three plans to choose how muc…1 May 2025 · 4 min read](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/)[NewsReStream in Cascais: managed network with redundant internetA US tech company with more than 2 million users entrusted DataRoad with its Cascais network: Wi-Fi 6, a firewall, internet failover and IT …22 February 2025 · 4 min read](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/)[NewsClínica do Lambert: network, Wi-Fi and servers in IT UnlimitedWhen booking software freezes, patients wait and doctors lose the morning. Clínica do Lambert put its network, Wi-Fi and servers in DataRoad…1 February 2025 · 3 min read](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/)[NewsVelv by OnRising extends IT Unlimited to 200 seatsIn a software house, every hour without network is engineering paid for and not delivered. In 2024, Velv by OnRising put around 200 seats un…25 October 2024 · 4 min read](https://www.dataroad-it.com/en/velv-onrising-managed-it-200-workstations/)[NewsNew Alfragide headquarters: more capacity for managed ITThe contacts stay the same; the capacity does not. Since 15 April, DataRoad has operated from Alfragide with an alerting centre, a technical…17 April 2024 · 3 min read](https://www.dataroad-it.com/en/new-head-office-alfragide/)[NewsPrompt Payment Commitment: why it matters when choosing an MSPAnyone handing their network, servers and data to an outside partner asks two things: can they do it, and will they still be here. The membe…12 October 2023 · 3 min read](https://www.dataroad-it.com/en/compromisso-pagamento-pontual-on-time-payment/)[NewsTop 5% PME in 2023: the financial strength of a premium MSPWhoever hands IT to a partner needs to know it will still be there tomorrow. In 2023 DataRoad repeated its Top 5% PME status, with an “Excel…3 October 2023 · 3 min read](https://www.dataroad-it.com/en/dataroad-top-5-pme-2023-financial-strength/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed IT for business ## One StepAhead of IT. One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move. - **11** years in business, since 2015 - **232** clients under management - **5 ★** on Google · 52 reviews We do **IT** right. DataRoad IT Unlimited ## Operational continuity is not luck. It is method and contract. IT Unlimited reduces risk and shows in writing what changed. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/managed-it-services-what-msp-covers/