--- title: "How Much Does Business IT Support Cost? 2026 Prices | DataRoad" description: "Managed IT services pricing: Essential from €395, Premium from €750 and Premium 365 from €1,200/month + VAT, fixed fee. Request a no-commitment proposal." language: en url: https://www.dataroad-it.com/en/managed-it-services-pricing-plans/ source: https://www.dataroad-it.com/en/managed-it-services-pricing-plans/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Managed IT services pricing: Essential from €395, Premium from €750 and Premium 365 from €1,200/month + VAT, fixed fee. Request a no-commitment proposal. # The most expensive IT is the one that fails without warning. At a glance For decision-makers short on time. - 01 IT Unlimited: Essential from €395, Premium from €750, Premium 365 from €1,200/month + VAT. - 02 Essential is remote and phone only; Premium adds unlimited on-site support. - 03 Nights, weekends, public holidays and 24/7 support only in Premium 365. - 04 Annual contract, no lock-in and no hourly billing. **DataRoad's managed IT services come in three [IT Unlimited](https://www.dataroad-it.com/en/managed-it-services/) plans, all with a fixed monthly fee: Essential from €395 per month + VAT for 10 workstations, Premium from €750 and Premium 365 from €1,200. The cost of IT no longer depends on breakdowns, overtime hours and urgent call-outs.** DataRoad - IT Services and Consulting is one of the reference names for managed IT services in Portugal, headquartered in Alfragide, with support across the whole country and international clients in Portugal, Europe and the US. The exact amount is fixed in writing after a no-commitment assessment. ## What does each plan cost and what changes between them? | Plan | Remote and telephone support | On-site call-outs | Nights, weekends and public holidays | Price from (per month, + VAT) | | --- | --- | --- | --- | --- | | Essential (from 10 workstations) | Yes | Not included | No | €395 (10 workstations) | | Premium | Yes | Unlimited | No | €750 | | Premium 365 | Yes | Unlimited | Yes | €1,200 | ## What do you get with Essential, from €395? It is the entry point for companies with 10 or more workstations that solve almost everything remotely: remote and telephone support, with no visits to the premises. - **Core service:** Helpdesk with unlimited requests, PC management, monitoring, patching and remote support. - **Tickets:** Request portal and incident response under an SLA. - **System security:** Patches managed centrally. - **Accountability:** An activity report every month. - **Availability:** Helpdesk during business hours, by email and phone. - **Out of scope:** Antivirus/EDR and Microsoft 365 management. [See the Essential plan in detail](https://www.dataroad-it.com/en/it-unlimited-essential-remote-managed-it/). ## Why do companies choose Premium, from €750? Because they want the whole estate managed and an engineer on site whenever needed, without counting hours. - **Full scope:** Unlimited helpdesk, Microsoft 365, PCs, antivirus/EDR, monitoring, patching and remote support. - **Unlimited on-site support:** Call-outs included, no cap on hours. - **Alerting:** The IT estate monitored end to end. - **Managed cybersecurity:** Firewall and antivirus managed by DataRoad. - **Priority:** Immediate response to critical incidents and a dedicated helpdesk. [See the Premium plan in detail](https://www.dataroad-it.com/en/it-unlimited-premium-on-site-support/). ## When is Premium 365, from €1,200, worth it? When the business keeps running after 6.30 pm, on Saturdays or on public holidays, and a failure in those hours costs money. - **Premium base:** Everything Premium covers, with extended hours. - **Cover 24 hours a day, 7 days a week, 365 days a year:** Nights, weekends and public holidays. It is the only plan with 24/7. - **Technical account manager:** With regular strategic alignment meetings. - **Disaster recovery:** A business continuity plan. - **Priority:** First in line for network and infrastructure projects. - **Board-level reporting:** Executive and tailored to the company. [See the Premium 365 plan in detail](https://www.dataroad-it.com/en/premium-365-24-7-managed-it/). Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews ## Which factors change the final price? - **Number of workstations:** In Essential, the price grows with the workstations. - **Network:** Size and complexity of the infrastructure. - **Managed equipment:** Servers, locations, printers and NAS. - **Critical applications:** Systems the business cannot do without. - **Apple estate:** Mac, iPhone and iPad included in management. - **Extended hours:** Nights, weekends and public holidays, in Premium 365. ## What proof does DataRoad offer? - **Experience:** 11 years and 232 clients, Top 5% SME according to scoring.pt. - **Reviews:** 5.0 on Google, from 52 reviews. - **Security:** In 11 years, DataRoad has never suffered a security incident. - **International companies:** We support international companies based in Portugal, embassies, hotels and clinics, with remote support in France, Spain, the rest of Europe and the United States. ## Questions about pricing ### Is the price the same for every company? No, the price varies with the number of workstations, the chosen plan and the complexity of the infrastructure. Published prices are starting points and are always shown as "from". That is why DataRoad carries out an assessment before presenting a fixed proposal. ### What is the real difference between Essential and Premium? Essential is remote and telephone only, with no call-outs; Premium adds unlimited on-site support. Premium also includes Microsoft 365 management, antivirus/EDR and a managed firewall. For companies that need an engineer at their premises or want security fully managed, Premium is the tier to consider. ### Is there a lock-in period? No, no IT Unlimited plan has a lock-in. The contract is annual, renews automatically, with no minimum term beyond that. From day one, the company knows what it pays each month and on what terms it can leave. ### Which costs never appear outside the monthly fee? Hours per incident are never billed separately. The monthly fee includes the support of the chosen plan, monitoring and a written SLA, with no hourly billing. In Premium and Premium 365, on-site call-outs are also included, with no limit on interventions. ### How do I get the price for my company? You can request the price through the contact form or on +351 211 459 950 *. DataRoad reviews your workstations, network and systems, and sends a proposal with scope, SLA and monthly fee fixed in writing, with no commitment. ## Next step: the exact price, fixed in writing DataRoad works only under IT Unlimited contracts: no one-off jobs, no sale of standalone equipment and full responsibility for the client's environment. [Request a no-commitment proposal with a fixed price](https://www.dataroad-it.com/en/contact-dataroad-managed-it-proposal/) or review [how the price is built](https://www.dataroad-it.com/en/managed-it-services-pricing-plans/). **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or write to sales@dataroad.pt. **Call to a Portuguese landline.* News ## Projects delivered and news from DataRoad. 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DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · IT Unlimited ## One StepAhead of IT. No hour banks, no extra invoices. Remote, on-site and phone support included, with the right plan for the pace of your operation. - **5 ★** on Google · 52 reviews - **1** contract and one owner for everything - **10+** workstations: our minimum per client We do **IT** right. Contact ## Does your IT depend on a single person? Documentation, inventory and one contact who answers for everything. Phone +351 211 459 950 * *Call to a Portuguese landline Sales email sales@dataroad.pt Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal More than 10 workstations · support contract · remote, on-site and phone support DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs. --- Versão HTML desta página: https://www.dataroad-it.com/en/managed-it-services-pricing-plans/