---
title: "Managed IT services: networks, security and cloud under one contract"
description: "Managed IT services for businesses: networks, Wi-Fi, cybersecurity, backups, cloud and voice in one contract, one fixed fee. Request a no-commitment proposal."
language: en
url: https://www.dataroad-it.com/en/managed-it-services-networks-security-cloud/
source: https://www.dataroad-it.com/en/managed-it-services-networks-security-cloud/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> Managed IT services for businesses: networks, Wi-Fi, cybersecurity, backups, cloud and voice in one contract, one fixed fee. Request a no-commitment proposal.

# Managed IT services: networks, security and cloud under one contract

At a glance For decision-makers short on time.

- 01 One contract and one owner for networks, security, backups, cloud, voice and CCTV.
- 02 From €395, €750 and €1,200/month + VAT; annual contract, no lock-in.
- 03 An in-house engineer costs over €25,000/year; the retainer buys a full team for less.
- 04 11 years, 232 clients and Top 5% PME (source: scoring.pt).

**DataRoad - IT Services and Consulting runs a company's entire technology estate under one contract: networks, business Wi-Fi, cybersecurity, backups, cloud, voice and CCTV, for a fixed monthly fee and with a written SLA. It is one of Portugal's reference providers of managed IT services, headquartered in Alfragide with on-site support across the whole country.**

When the network belongs to one supplier, the firewall to another and the backups to a third, every fault starts with a round of blame. With DataRoad there is one owner, one contract and one predictable cost. We also serve international companies based in Portugal and clients across Europe and the United States.

## Why does one MSP cost less than several suppliers?

The real cost of IT is not on the invoice. It sits in downtime and in decisions made without information. The three options side by side:

| Model | What you pay | What you get |
| --- | --- | --- |
| In-house engineer | Over €25,000 a year | One person, with holidays, sick leave and skill gaps |
| Ad hoc technician | Every hour, every call-out | Someone who turns up after the problem |
| DataRoad MSP | A retainer below the cost of one employee | A networks, security, cloud, voice and support team, with a written SLA |

The team holds Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware certifications. Holiday cover is guaranteed and every request is logged in the client portal.

- **Predictable budget:** IT becomes a fixed line.
- **Every specialism:** Without hiring five different profiles.
- **Accountability:** A monthly report and a single accountable contact.

### Who already works this way?

- **Since 2015:** 11 years keeping businesses running.
- **232 clients:** from SMEs to multinationals, embassies, hotels and clinics.
- **Top 5% PME:** distinction awarded by scoring.pt.
- **Zero incidents:** in 11 years, DataRoad has never suffered a security incident.

## Which services cover the company network?

- **Certified cabling:** Cat.6/6A, tidy racks and a report for every point. [Structured cabling and networks](https://www.dataroad-it.com/en/structured-cabling-installation/).
- **Office network:** Documented design and build, with room to grow. [Office networks](https://www.dataroad-it.com/en/office-network-installation-lisbon/).
- **Wireless:** Coverage survey, seamless roaming and a guest network. [Business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/).

## How are data and continuity protected?

- **Managed firewall:** VPN, ransomware defence, alerts and continuous updates. [Firewalls and network security](https://www.dataroad-it.com/en/managed-firewall-services-portugal/).
- **Layered security:** Perimeter, endpoints, email, access and backups; 24/7 management only on Premium 365. [Managed cybersecurity](https://www.dataroad-it.com/en/managed-cybersecurity-services/).
- **Off-site backup:** Automatic, encrypted, outside your premises and with tested restores. [Managed backup](https://www.dataroad-it.com/en/managed-backup-services-portugal/).
- **CCTV:** IP cameras, protected recording and GDPR/CNPD compliance from the design stage. [Video surveillance for businesses](https://www.dataroad-it.com/en/managed-cctv-business-portugal/).

## Who looks after workstations, servers and users?

- **IT Unlimited:** Your IT department at a fixed price, with unlimited support and preventive maintenance; 24/7 monitoring only on Premium 365. [IT Unlimited retainer](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/).
- **Helpdesk:** Workstations, servers, network and cloud with a single contact and a written SLA. [Helpdesk and IT estate management](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/).
- **Microsoft 365 and Google Workspace:** Migration, management and optimised licensing. [Managed cloud](https://www.dataroad-it.com/en/microsoft-365-management/).
- **IP telephony:** IP PBX with auto attendant and reporting. [IP phone systems](https://www.dataroad-it.com/en/managed-ip-pbx-portugal/).

## And the medium-term view?

- **Consulting:** Audit, investment plan and follow-through. [IT consulting for businesses](https://www.dataroad-it.com/en/it-consulting-diagnosis-before-investment/).
- **External department:** The whole IT function on a retainer with an SLA. [Managed services as your IT department](https://www.dataroad-it.com/en/it-outsourcing-portugal/).
- **The company:** All-in retainers, full management, call-outs included on Premium, no lock-in. [Meet DataRoad](https://www.dataroad-it.com/en/about-dataroad/).

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

## What happens after you sign?

- **Assessment:** risks, costs and the state of your infrastructure, with no commitment and in plain language.
- **Written proposal:** scope, response times and monthly fee.
- **Handover:** a planned migration from your current supplier, with no outages.
- **Operation:** preventive maintenance and a monthly report; 24/7 monitoring on Premium 365.

## What does it cost, and on what terms?

| Plan | From (per month + VAT) | Scope |
| --- | --- | --- |
| Essential | €395 | From 10 workstations; remote and phone support only |
| Premium | €750 | Unlimited on-site support |
| Premium 365 | €1,200 | Unlimited on-site, plus nights, weekends and public holidays |

Annual contract with automatic renewal and no lock-in. [See how we price it](https://www.dataroad-it.com/en/managed-it-services-pricing-plans/).

We only work under contract and with companies of 10 or more workstations. The reason is explained in [why we turn down one-off jobs](https://www.dataroad-it.com/en/managed-services-contract-no-one-off-callouts/).

## Where and for whom do we work?

Clinics, hotels, offices, retail and the public sector: see the [sectors we serve](https://www.dataroad-it.com/en/managed-it-by-sector-portugal/). Headquarters in Alfragide, on-site support [across Portugal](https://www.dataroad-it.com/en/it-support-coverage-portugal/), immediate remote support and service for companies in Europe and the United States. Evidence in our [case studies](https://www.dataroad-it.com/en/case-studies/) and commitments in our [service levels](https://www.dataroad-it.com/en/managed-it-sla-portugal/).

## Questions from buyers comparing suppliers

### How much do DataRoad's managed IT services cost?

DataRoad's managed IT services cost from €395 per month + VAT on the Essential plan, €750 on Premium and €1,200 on Premium 365. The final figure depends on the number of users and the complexity of the infrastructure. It is a fixed retainer with no billed hours, and the proposal arrives in writing, with no commitment.

### What does the IT Unlimited retainer include?

The IT Unlimited retainer includes an unlimited helpdesk, preventive maintenance, backup and security management and ongoing consulting. On Essential, support is remote and by phone. Unlimited on-site support starts with Premium. 24/7 monitoring and support, covering nights, weekends and public holidays, is exclusive to Premium 365.

### Can DataRoad be our IT department?

Yes, DataRoad is the complete IT department for most of its clients. It takes on networks, security, cloud, workstations and users with a named owner. Where an in-house team already exists, we reinforce it in networking, cybersecurity or projects, and the contract sets out clearly who does what.

### What is the response time?

DataRoad's response time is immediate and is set in the SLA of each contract. Remote support acts straight away. On-site visits, on Premium and Premium 365, are scheduled by priority, and a critical outage always goes ahead of any other request.

### Do you serve companies outside Greater Lisbon?

Yes, DataRoad provides support across the whole country from its headquarters in Alfragide. Remote support reaches any region at once and on-site visits cover all of Portugal. We also support international companies based in Portugal and clients in Europe and the United States.

## Further reading

- [Funding and grants for SME IT investment, 2026/2027](https://www.dataroad-it.com/en/financing-it-infrastructure-portugal-2026-2027/)
- [What one hour of downtime costs a 20-workstation company](https://www.dataroad-it.com/en/cost-of-it-downtime-calculation/)
- [Exit and data clauses your IT contract should have](https://www.dataroad-it.com/en/msp-contract-exit-clauses-access-data/)
- [UniFi networks managed since 2015: 138+ sites and 1321 devices](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)
- [France Affiches: IT audit in Paris](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)
- [All IT Unlimited articles](https://www.dataroad-it.com/it-unlimited-servicos-informatica/)

## Next step: assessment and proposal, no commitment

Tell us where your infrastructure stands today. We return an assessment and a fixed proposal, with no commitment. [Request your IT assessment](https://www.dataroad-it.com/en/contact-dataroad-managed-it-proposal/?assunto=Diagnostico%20IT).

**More than 10 workstations · support contract · remote, on-site and telephone support.** +351 211 459 950 * · sales@dataroad.pt. One Step Ahead of IT.

**Call to a Portuguese landline.*

News

## Projects delivered and news from DataRoad.

[See all news →](https://www.dataroad-it.com/en/news/)

[NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…10 October 2026 · 3 min read](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)[NewsFrance Affiches: an on-site IT audit in ParisA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…10 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)[NewsManaged remote support for companies without a fixed officePaying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/)

Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · Managed cybersecurity

## One StepAhead of IT.

Nobody notices security until the day it fails. That is why ours works every day: alerts handled, access reviewed, backups verified.

- **11** years in business, since 2015
- **Top 5%** SMEs · scoring.pt
- **MFA** on every managed account

We do **IT** right.

Contact

## What would one day without systems cost your company?

Request a risk assessment, no commitment.

Phone +351 211 459 950 * *Call to a Portuguese landline

Sales email sales@dataroad.pt

Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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