---
title: "Managed IT services: an MSP for your network, servers and users"
description: "What a premium MSP takes on as your external IT department: networks, servers, security and users, from €395/month + VAT. No-obligation proposal."
language: en
url: https://www.dataroad-it.com/en/managed-it-services-external-it-department/
source: https://www.dataroad-it.com/en/managed-it-services-external-it-department/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> What a premium MSP takes on as your external IT department: networks, servers, security and users, from €395/month + VAT. No-obligation proposal.

# Managed IT services: an MSP for your network, servers and users

At a glance For decision-makers short on time.

- 01 DataRoad's certified team acts as your IT department: networks, servers, security, cloud and users.
- 02 Proactive monitoring and remote, on-site and telephone support, for a fixed monthly fee.
- 03 IT Unlimited starts from €395/month + VAT, for companies with 10 or more workstations.

### In this article

When IT depends on one person, or on a supplier who only turns up after the failure, the company pays twice: on the invoice and in downtime. The **managed IT services** of **DataRoad - IT Services and Consulting** put a certified technical team to work as the company's IT department: networks and servers, security, cloud, users and IT estates, with proactive monitoring, remote, on-site and telephone support and a fixed monthly fee. The company focuses on the business; DataRoad is accountable for the infrastructure.

## What an MSP takes on for you

In a managed services model, the partner does not wait for something to break before acting. It manages, monitors and improves the infrastructure continuously, for a fixed monthly fee and with full responsibility for the client's environment.

- **Users and workstations** Workstation maintenance and day-to-day user support.
- **Servers and data** Server administration, backups and information security.
- **Internet and access** Management and monitoring of connections and access control.
- **Cloud** Implementation of cloud solutions and cost reduction.
- **Projects** Office moves, equipment configuration, consulting and technology audits.
- **Networks** Structured networks, cabling and enterprise wireless solutions.
- **Optimisation** Continuous improvement of existing systems and advanced security.

## Technical areas covered

| Area | Includes |
| --- | --- |
| Systems | Installation, configuration and maintenance of servers and enterprise operating systems |
| Networks and communications | IT network management, firewalls, VPN, VLAN and security policies |
| Continuity | Backups, disaster recovery and redundancy |
| Cloud | Cloud solutions and secure storage |
| Voice | IP telephone systems (IP-PBX) |
| Security | Protection against malware, spam, viruses and cyber threats; access control |
| Printing | Print management and cost reduction |
| IT estate | Windows and Apple environments fully managed |

## The team behind the service

DataRoad's technicians are certified by the leading manufacturers and have experience in systems implementation, network administration, security, business support and infrastructure management and optimisation. Continuous training enables them to respond quickly and securely to each client's requirements.

Each client has a single point of contact and a dedicated technical lead, with immediate response times guaranteed by contract.

## IT Unlimited plans

DataRoad works exclusively under contract, with companies from 10 workstations upwards and directly with the end client. It does not carry out one-off jobs.

| Plan | From | Who it is for |
| --- | --- | --- |
| Essential | €395/month + VAT | From 10 workstations; remote and telephone support; no on-site visits |
| Premium | €750/month + VAT | Companies that need unlimited on-site support, with visits included |
| Premium 365 | €1,200/month + VAT | Operations that never stop: unlimited on-site support plus nights, weekends and public holidays, with 24/7 support |

Annual contract with automatic renewal and no lock-in. Unlimited services, priority and follow-up after every implementation.

## Why choose DataRoad

- **Response times** Immediate and defined by contract.
- **Unlimited plans** No hours counted and no lock-in.
- **Certified team** Experienced technicians in networks, systems and security.
- **Single point of contact** With a dedicated technical manager.
- **Proactive service** Continuous monitoring and alerting.

## About DataRoad

DataRoad is a premium Portuguese MSP, with its head office in Alfragide and support across the whole country. Since 2015 it has managed the IT infrastructure of hotels, clinics, embassies, universities, multinationals and demanding SMEs. It has 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt.

- **Network infrastructure** Design, installation and certification, Layer 3 switching and PoE.
- **Enterprise Wi-Fi** [Wi-Fi 6 and Wi-Fi 7 with coverage survey, cloud management and an isolated guest network](https://www.dataroad-it.com/en/business-wifi-installation/).
- **Managed cybersecurity** Firewalls, traffic control and threat mitigation.
- **Servers and backups** NAS, centralised backups and disaster recovery.
- **CCTV** Video surveillance with continuous recording.
- **NOC and monitoring** Automatic alerts, reporting and proactive intervention.

## Next step

Want an IT department that works before problems appear? [Discover DataRoad's managed helpdesk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/) and request a no-obligation proposal. More than 10 workstations · support contract · remote, on-site and telephone support.

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

DataRoad

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Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · Servers and continuity

## One StepAhead of IT.

Servers, storage and redundant links designed so the business never depends on a single device, a single line or a single person.

- **232** clients under management
- **11** years in business, since 2015
- **Failover** redundant internet and power autonomy

We do **IT** right.

DataRoad IT Unlimited

## Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

[Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente)

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