--- title: "Managed firewall and secure remote access for businesses" description: "Managed Fortinet and Sophos firewalls, individual VPN with MFA and a segmented network, alerts handled by DataRoad within the SLA. No-commitment proposal." language: en url: https://www.dataroad-it.com/en/managed-firewall-services-portugal/ source: https://www.dataroad-it.com/en/managed-firewall-services-portugal/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Managed Fortinet and Sophos firewalls, individual VPN with MFA and a segmented network, alerts handled by DataRoad within the SLA. No-commitment proposal. # Managed firewall and secure remote access for businesses At a glance For decision-makers short on time. - 01 Managed firewall: rules, updates and alerts handled by the DataRoad team. - 02 Certified Fortinet and Sophos partners; individual VPN with MFA and a segmented network. - 03 Included in Premium and Premium 365; contracted separately on Essential. - 04 In 11 years, DataRoad has never suffered a security incident. **DataRoad - IT Services and Consulting installs and manages Fortinet and Sophos firewalls for businesses with more than 10 workstations, with reviewed rules, individual VPN with MFA, a segmented network and alerts handled as incidents, so that one wrong click does not stop operations.** We are one of the reference providers of managed network security in Portugal, headquartered in Alfragide with on-site support across the country, and we also serve international companies in Portugal, Europe and the United States. Your firewall gets an owner every day, for a predictable monthly fee. ## Why is having a firewall not enough? Because a forgotten firewall and a well-managed one look the same until the day of the attack. The hardware matters least. What counts is who manages it: - **It is not the ISP's router:** A dedicated firewall inspects every flow and keeps a record. - **Rules age:** Ports opened "just for testing" stay open for years. We write rules to fit your operations and review them whenever operations change. - **Named remote access:** Each person with their own VPN and MFA, never a shared password. - **Alerts with a response:** A warning nobody reads protects nobody. ## What does a well-managed firewall prevent? | Capability | What it prevents | | --- | --- | | Deep traffic inspection | Malware hidden in apparently normal connections | | Segmentation | A visitor or an infected workstation reaching the servers | | Web filtering | Malicious sites and categories the company has chosen to block | | Logs and auditing | Investigating an incident blind | | Site-to-site VPN | Shops and offices left isolated or linked without encryption | | Second internet connection | Downtime when the main provider fails | ## Who can enter the network from outside? Only those who should, only to what they need and always with a trail. We set up individual VPN with multi-factor authentication, least-privilege permissions and a log of every session. On the day an employee leaves, their access ends, and the company can verify it. ## Who watches the firewall and responds to alerts? The DataRoad team. The value lies in filtering out the noise and acting on what matters. Under an IT Unlimited contract, alerts go to the [DataRoad NOC](https://www.dataroad-it.com/en/noc-it-monitoring-portugal/) and are handled as incidents, within the SLA. 24/7 monitoring, including nights, weekends and public holidays, is available on Premium 365 only. ## How does the firewall connect to the rest of your cybersecurity? - **Endpoints:** Antivirus with a central console, with alerts that reach us first. - **Single view:** Firewall, workstations and email monitored together, logs retained and a written response procedure. Learn more about [managed cybersecurity](https://www.dataroad-it.com/en/managed-cybersecurity-services/). - **Plan B against ransomware:** [managed backups with tested restores](https://www.dataroad-it.com/en/managed-backup-services-portugal/). - **NIS2:** What the directive requires of your company, a remediation plan with deadlines and owners, and an incident log ready. See how to [prepare for NIS2](https://www.dataroad-it.com/en/nis2-compliance-portugal/). Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews ## What assurances does DataRoad offer? - **11 years** In business without a single security incident at DataRoad itself. - **232 clients** Under contract. - **Top 5% SME** According to scoring.pt. - **Certified partners** Of Fortinet and Sophos. ## Questions from decision-makers ### Won't the router our ISP installed do? Not as a firewall. The ISP's router forwards traffic, but it does not inspect content, does not separate networks and does not keep logs that help investigate an incident. A dedicated, managed firewall does all three and sits under the responsibility of a team, with response times defined in the contract. ### Which brands do you work with? We work with Fortinet and Sophos as certified partners. We also take over management of the equipment you already have, as long as it supports central management and still receives updates from the manufacturer. If not, we propose a replacement with the price set out in writing. ### Is the managed firewall included in the fee? Yes, on [IT Unlimited Premium](https://www.dataroad-it.com/en/it-unlimited-premium-on-site-support/) and Premium 365 the managed firewall is part of the monthly fee, with no hours counted. On the Essential plan it is contracted separately. In every case, DataRoad works only under an IT Unlimited contract: annual, with automatic renewal and no lock-in period. ### Who responds when an alert fires? The DataRoad team responds. The alert enters the NOC, becomes an incident with an owner and is handled within the response time set in the contract SLA. Outside business hours, at night, at weekends and on public holidays, response is guaranteed on the Premium 365 plan only. ### Does a managed firewall help with NIS2 compliance? It helps directly. Network segmentation, access logging and control of remote access are requirements of the NIS2 directive, transposed in Portugal by Decree-Law 125/2025. The managed firewall provides those controls and the logs that prove them, and our team helps you build the remediation plan with deadlines and owners. ## Reading to help you decide - [A central firewall for several shops or offices](https://www.dataroad-it.com/en/managed-firewalls-multi-site-networks/) - [Secure remote access beyond the VPN](https://www.dataroad-it.com/en/secure-remote-access-vpn-managed-firewall/) - [Zero Trust in four steps for SMEs](https://www.dataroad-it.com/en/zero-trust-sme-90-day-plan/) - [Managed SD-WAN for multiple sites](https://www.dataroad-it.com/en/managed-sd-wan-multi-site-networks/) - [Your company's visible attack surface](https://www.dataroad-it.com/en/external-attack-surface-managed-cybersecurity/) ## Which other managed services complete your protection? - **Cabling and switching:** [certified network infrastructure, Layer 3 and PoE](https://www.dataroad-it.com/en/structured-cabling-installation/) - **Wi-Fi 6 and 7:** [managed business wireless networks](https://www.dataroad-it.com/en/business-wifi-installation/) - **Perimeter:** [DataRoad managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/) - **IP telephony and CCTV:** [VoIP and video surveillance in line with GDPR](https://www.dataroad-it.com/en/managed-ip-pbx-portugal/) - **Office network:** [design and installation](https://www.dataroad-it.com/en/office-network-installation-lisbon/) - **Users:** [remote, on-site and telephone helpdesk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/) - **Projects:** [DataRoad news and case studies](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/) ## Next step: a security assessment with no commitment We review your firewall, remote access and segmentation and deliver a remediation plan. We work only under IT Unlimited contracts: no one-off jobs and no stand-alone equipment sales. [Request a no-commitment proposal](https://www.dataroad-it.com/en/contact-dataroad-managed-it-proposal/?assunto=Ciberseguran%C3%A7a). **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or email sales@dataroad.pt. We do IT right. **Call to a Portuguese landline.* News ## Projects delivered and news from DataRoad. [See all news →](https://www.dataroad-it.com/en/news/) [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. 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Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed cybersecurity ## One StepAhead of IT. The risk belongs to the board, the protection is ours. In 11 years, DataRoad has never suffered a security incident. - **5 ★** on Google · 52 reviews - **Top 5%** SMEs · scoring.pt - **0** DataRoad security incidents in 11 years We do **IT** right. Contact ## Does your IT depend on a single person? Documentation, inventory and one contact who answers for everything. Phone +351 211 459 950 * *Call to a Portuguese landline Sales email sales@dataroad.pt Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal More than 10 workstations · support contract · remote, on-site and phone support DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs. --- Versão HTML desta página: https://www.dataroad-it.com/en/managed-firewall-services-portugal/