--- title: "Car rental firm: four offices under one managed network contract" description: "A car rental desk cannot stop. In 2023 Lisbon, Camarate, Faro and Porto joined one IT Unlimited contract with DataRoad. No-commitment proposal." language: en url: https://www.dataroad-it.com/en/klass-wagen-four-offices-managed-network/ source: https://www.dataroad-it.com/en/klass-wagen-four-offices-managed-network/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > A car rental desk cannot stop. In 2023 Lisbon, Camarate, Faro and Porto joined one IT Unlimited contract with DataRoad. No-commitment proposal. # Car rental firm: four offices under one managed network contract At a glance For decision-makers short on time. - 01 In 2023 Klass Wagen handed DataRoad the IT of four offices in Portugal. - 02 Lisbon (Parque das Nações), Camarate, Faro and Porto moved to one IT Unlimited contract. - 03 Scope: workstations, Wi-Fi, servers, firewall, video surveillance, printing and internet. - 04 Centralised management with alerting, reporting and unlimited remote support. ### In this article At a car rental company, a counter without systems means a queue of customers waiting and contracts that cannot be issued. In 2023 decided to eliminate that risk across its four offices in Portugal: it handed DataRoad full IT management under an annual IT Unlimited contract. Wireless network, firewall, video surveillance, servers and user support became the responsibility of a single partner, with centralised management. ## Project sheet - **Sector** Car rental, businesses and offices. - **Year** 2023. - **Sites** 4 offices in Portugal. - **Scope** Business Wi-Fi, firewall and security, video surveillance, servers and infrastructure, IT Unlimited support. ## What problem had to be solved? Four locations far apart, all running continuously and all dependent on the same systems. Managing each with different solutions would have multiplied failures and response times. The company needed a single standard and someone accountable for every site. - **Lisbon** Parque das Nações, the Expo area. - **Camarate**. - **Faro**. - **Porto**. ## What did DataRoad take charge of? - **Workstations** Continuous user support. - **Corporate wireless network** Management and maintenance at all four sites. - **Servers and internal systems** Administration. - **Printing and internet** Management of connectivity and devices. - **Advanced alerting** Incidents detected before they reach the counter; 24/7 monitoring available on the Premium 365 plan. - **Unlimited remote support** With fast intervention. - **Reporting** Detailed system availability reports. The intended result was simple to measure: fewer failures, less downtime and productive teams in every office. ## Who is Klass Wagen? A leading leisure car rental company, with more than 10 years in business and a fleet of more than 3,000 vehicles. Beyond Portugal, it operates in Romania (Bucharest, Cluj-Napoca, Craiova, Iasi, Sibiu, Timisoara and Bacau) and in Hungary, in Budapest. An operation this demanding needs a solid IT partner behind it. That was the choice made in 2023. ## What does an IT Unlimited contract include? The Premium and Premium 365 plans combine: - **Continuous monitoring** With alerts and immediate anomaly detection. - **Ongoing** Availability reports. - **Maintenance** Preventive and corrective. - **Unlimited remote and on-site support** With call-outs included. - **Extended cover** Nights, weekends and public holidays only on Premium 365. Essential, from 10 workstations, is remote and telephone only. Prices from €395, €750 and €1,200/month + VAT. ## Why do multi-site companies choose DataRoad? Because a single partner with a certified team, specialist knowledge and certifications from leading manufacturers replaces several suppliers. DataRoad manages computer networks, firewalls and security, networking and infrastructure, service desk and IT estates, and provides IT consultancy: all as a premium MSP, under one contract. ## Frequently asked questions ### What is IT Unlimited? IT Unlimited is a monthly managed IT services contract with a fixed fee. It combines monitoring, remote support, alerting and reporting to keep systems stable and costs predictable. ### Are the network and business Wi-Fi included? Yes, when they are part of the defined scope. It can cover wired and wireless networks, connectivity, access points and performance or availability issues. ### Is there follow-up and reporting? Yes. Reporting and continuous follow-up of the environment are part of the service and underpin the preventive approach. ### Which companies does it suit best? Companies above 10 workstations that need continuity, fast response, predictable costs and a specialist team keeping watch over their IT at all times. ## More DataRoad projects - [24 public IT and network contracts for SSAP, RTP, the Lisbon Faculty of Medicine and Instituto Superior Técnico](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/) - [France Affiches: IT audit across two Paris locations](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/) - [Embassies and international organisations with DataRoad in Portugal](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/) - [The DataRoad website in five languages for international companies](https://www.dataroad-it.com/en/managed-it-services-five-languages/) See our [success stories](https://www.dataroad-it.com/en/case-studies/) and [DataRoad news](https://www.dataroad-it.com/en/news/). ## Related services - [Managed IT for companies in Lisbon](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/): a fixed fee, with no surprises on the invoice. - [IT Unlimited](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/): unlimited requests, monitoring and alerts. - [Managed service desk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/): tickets and defined response times. - [Structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/): design, installation and certification. - [Business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/): site survey, Wi-Fi 6 and Wi-Fi 7, isolated guests, central management. - [Managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/): perimeter and secure remote access. - [IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/): eight public bodies and public procurement. ## Several offices and want a single IT partner? DataRoad is a premium MSP headquartered in Alfragide, with support across the whole of Portugal, 11 years in the market, 232 clients under contract and the Top 5% PME distinction (scoring.pt). We carry out the assessment and deliver an IT Unlimited proposal with no commitment. **More than 10 workstations · support contract · remote, on-site and telephone support.** +351 211 459 950 * · sales@dataroad.pt **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. 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[See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Industries ## One StepAhead of IT. The same rigour in every industry, with each one’s rules: segmented networks, protected data and a named person in charge. - **5 ★** on Google · 52 reviews - **11** years in business, since 2015 - **PT · EU · US** remote and on-site support We do **IT** right. DataRoad IT Unlimited ## Operational continuity is not luck. It is method and contract. IT Unlimited reduces risk and shows in writing what changed. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/klass-wagen-four-offices-managed-network/