---
title: "IT Unlimited: managed IT at a fixed cost, in three plans"
description: "IT Unlimited: networks, servers, security and cloud managed with unlimited hours and no lock-in. Plans from €395/month + VAT. No-obligation proposal."
language: en
url: https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/
source: https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> IT Unlimited: networks, servers, security and cloud managed with unlimited hours and no lock-in. Plans from €395/month + VAT. No-obligation proposal.

# IT Unlimited: managed IT at a fixed cost, in three plans

At a glance For decision-makers short on time.

- 01 A certified team runs your IT for a fixed monthly fee, with unlimited hours.
- 02 Essential from €395, Premium from €750 and Premium 365 from €1,200 a month + VAT.
- 03 Annual contract, automatic renewal, no lock-in.

### In this article

**Unpredictable IT bills and nobody accountable when something fails: IT Unlimited ends both.** It is the managed IT services contract of DataRoad - IT Services and Consulting: for a fixed monthly fee, a certified team takes charge of the workstations, servers, networks, security, cloud and communications of companies with 10 or more workstations, with unlimited hours and no lock-in. In practice, the company gains a complete IT department without the cost of building one, and can concentrate on its business.

## Three plans, one principle: predictable cost

| Plan | Scope | Price |
| --- | --- | --- |
| Essential | From 10 workstations; remote and telephone support; no on-site visits | From €395/month + VAT |
| Premium | Unlimited on-site support, visits included | From €750/month + VAT |
| Premium 365 | Unlimited on-site support plus nights, weekends and public holidays (24/7/365) | From €1,200/month + VAT |

All plans run on an annual contract with automatic renewal, with no lock-in and no hidden costs.

## What the contract includes

- **Immediate response times** Up to 2 hours remotely and up to 4 hours on site, on plans with on-site support.
- **Replacement workstation** So nobody is left idle during a repair.
- **All equipment** Maintenance regardless of manufacturer.
- **Server monitoring** Continuous alerting; 24/7 cover on Premium 365.
- **Technical manager** A single point of contact who knows your infrastructure.
- **Regular technical reports** The state of the environment visible to management.
- **Certified technicians** Ongoing training and manufacturer certifications.

## The areas we manage for you

### Users and workstations

- **Helpdesk** User support with a ticketing system.
- **Workstations** Preventive and corrective maintenance.
- **Operating systems** Windows, Linux and macOS.
- **Connectivity** Resolving internet and connection problems.

### IT network and server management

- **Servers** Installation, management and maintenance.
- **Networks** Structured cabling, LAN, WAN and wireless.
- **Network infrastructure** Firewalls, VPN, VLAN, routing and proxies.
- **Data** Backups and information security.

### Cloud and communications

- **Cloud** Backup, storage and redundancy.
- **Telephony** VoIP and IP-PBX systems.
- **Printing** Print policies and cost control.
- **Collaboration** Email and business tools.

### Managed cybersecurity

- **Protection** Against viruses, malware, spam and attacks.
- **Internal policies** Security rules defined and enforced.
- **Access** Control and auditing.

## Projects that complement management

Beyond day-to-day operations, DataRoad delivers infrastructure projects with a proven methodology:

- **Servers** Installation and virtualisation.
- **Structured cabling** Certified networks.
- **Business Wi-Fi** Indoor and outdoor wireless networks.
- **Archiving** Backup for large volumes.
- **Security** Access control and policies.
- **Telephony** IP-PBX configuration.
- **Corporate cloud** Solution implementation.

## Who is behind the service

DataRoad is a premium MSP headquartered in Alfragide with support across the whole country. For 11 years it has looked after the infrastructure of public bodies, embassies, hotels, clinics and demanding companies; it has 232 clients under contract and the Top 5% PME distinction awarded by scoring.pt. The team is certified by the leading manufacturers in business support, solution implementation, network management, security and firewalls, and server administration.

## Questions decision-makers ask

### What is IT Unlimited?

A monthly managed IT services contract combining monitoring, remote, on-site and telephone support, alerting and reports, to keep systems stable and costs predictable.

### Does it include the network and business Wi-Fi?

Yes. It can cover wired and wireless networks, connectivity, access points and performance and availability issues, depending on the agreed scope.

### Are there reports and ongoing follow-up?

Yes. Technical reports and continuous follow-up are part of the service.

### Which companies is it best suited to?

Companies with more than 10 workstations that value continuity, immediate response, predictable cost and a specialist team looking after IT every day.

## Find out more

- **IT Unlimited in detail** [unlimited support for a fixed monthly fee](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/).
- **Business helpdesk** [remote, on-site and telephone support with ticketing](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/).
- **Structured cabling** [design, installation and certification](https://www.dataroad-it.com/en/structured-cabling-installation/).
- **Business Wi-Fi** [Wi-Fi 6 and Wi-Fi 7 with an isolated visitor network](https://www.dataroad-it.com/en/business-wifi-installation/).
- **Managed firewalls** [perimeter protection and secure remote access](https://www.dataroad-it.com/en/managed-firewall-services-portugal/).
- **Public sector** [eight public entities and public procurement rules](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/).

## Recent projects

- [24 public contracts with RTP, Instituto Superior Técnico, the Faculty of Medicine of Lisbon and SSAP](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)
- [France Affiches: IT audit at two locations in Paris](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)
- [Embassies, international organisations and prestigious companies choose DataRoad](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)
- [The DataRoad website in five languages for international companies](https://www.dataroad-it.com/en/managed-it-services-five-languages/)

See our [success stories](https://www.dataroad-it.com/en/case-studies/) and [news and projects](https://www.dataroad-it.com/en/news/).

## Next step: a no-obligation IT Unlimited proposal

Ask for a proposal, book a technical assessment or speak to a DataRoad specialist.

**More than 10 workstations · support contract · remote, on-site and telephone support.**

Call **+351 211 459 950 *** or write to sales@dataroad.pt.

**Call to a Portuguese landline.*

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

DataRoad

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Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · IT Unlimited

## One StepAhead of IT.

No hour banks, no extra invoices. Remote, on-site and phone support included, with the right plan for the pace of your operation.

- **1** contract and one owner for everything
- **Top 5%** SMEs · scoring.pt
- **5 ★** on Google · 52 reviews

We do **IT** right.

DataRoad IT Unlimited

## Have your backups ever been put to the test?

Automated, monitored backups stored off site.

[Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente)

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