--- title: "Managed IT for clinics | DataRoad IT" description: "Managed networks and IT for clinics: isolated medical equipment, Wi-Fi per audience and backups with tested restores, at a fixed cost. No-commitment proposal." language: en url: https://www.dataroad-it.com/en/it-support-for-clinics/ source: https://www.dataroad-it.com/en/it-support-for-clinics/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Managed networks and IT for clinics: isolated medical equipment, Wi-Fi per audience and backups with tested restores, at a fixed cost. No-commitment proposal. # A consultation cannot wait for the system. At a glance For decision-makers short on time. - 01 Clinical software available during consulting hours; maintenance always outside patient hours. - 02 Medical equipment, patients and administration on separate networks, with a managed firewall. - 03 Encrypted backups, with an off-site copy and restores that are tested and logged. - 04 Cases: Clínica Mulher (192 points, Wi-Fi 7) and Clínica Lambert, on IT Unlimited. **DataRoad - IT Services and Consulting manages the network, servers, Wi-Fi and security of clinics and healthcare facilities in Portugal, so clinical software is available during appointment hours and patient data is protected to the level GDPR requires for health information.** It is one of Portugal's reference names in managed IT for healthcare, headquartered in Alfragide with support across the country. In a clinic, IT downtime means a full waiting room, unrecorded tests and appointments that never make it back into the diary. Under contract, medical equipment lives on an isolated network, backups are restored and tested, and maintenance happens outside patient hours. ## Which risks does clinic management stop running? - **Special category data** Access control, activity logging and encryption stop being good practice and become an obligation that is met. - **Downtime during consulting hours** Maintenance carried out outside patient hours; connections to laboratories and insurers always up. - **Vulnerable medical equipment** Ultrasound scanners, analysers and imaging workstations running legacy systems are isolated on their own network. - **Unpredictable costs** With IT Unlimited, support is unlimited, with no call counting. **The risk we come across most often:** backups that have run every night for years and have never been restored. Without a restore test, a backup is merely a hope. ## What does managed IT for the clinic include? | Layer | What DataRoad manages | | --- | --- | | Network infrastructure | [Certified structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/) in consulting rooms, plant rooms and waiting areas, with [business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/) throughout the facility. | | Managed cybersecurity | [Managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/) and VLANs to separate clinical equipment, patients and administration. | | Data and continuity | Servers, NAS and [backups with an off-site copy](https://www.dataroad-it.com/en/managed-backup-services-portugal/) and tested restores. | | Ongoing service | [IT Unlimited plans](https://www.dataroad-it.com/en/it-unlimited-premium-on-site-support/): unlimited support at a fixed cost, monitoring and on-site support on the Premium and Premium 365 plans. | | GDPR, technical side | Access, activity logging, workstation encryption and retention periods. | ## Why is segmentation the decision that cuts risk most? Many clinics grow with a single network for the waiting-room Wi-Fi, the administrative workstations and the diagnostic devices. A visitor's compromised laptop is then one step away from the patient record. We separate traffic into distinct networks, with firewall rules between them. In most cases this is a matter of configuration, not new investment. ### Network points sized for the busiest day Separating networks only works with enough documented network points. Without them, the VLAN is improvised and undone at the first emergency. - **Consulting rooms** Doctor's workstation, diagnostic device and printer, each with its own point. - **Imaging** X-ray, ultrasound and similar always cabled, never on Wi-Fi. - **Admissions** Reception, kiosks and payment terminals. - **Infrastructure** Access points, cameras, access control and the rack, with headroom to grow. An imaging system that loses its connection mid-scan forces the patient to repeat it. That is why medical equipment connects via [certified cabling](https://www.dataroad-it.com/en/structured-cabling-installation/), on its own VLAN. ### Works without cancelling appointments We work in the evenings and at weekends, room by room, with the clinical system live. At the end we hand over the network map, the Fluke certification report for every point and the VLAN design. This documentation lets you demonstrate under GDPR that the separation of clinical data genuinely exists. The reasoning is set out in [structured cabling certification](https://www.dataroad-it.com/en/certified-structured-cabling-report/). ## How does Wi-Fi serve three audiences without mixing them? Each audience has its own network, its own VLAN and its own rules, not just a different password. - **Clinical and administrative staff** Access to the patient management software and internal systems. - **Patients** Internet in the waiting room and nothing else. - **Devices** Label printers, kiosks, triage tablets and mobile devices, out of reach of third parties. On a managed [business wireless network](https://www.dataroad-it.com/en/business-wifi-installation/), the access points work as a single system: someone walking from the consulting room to the treatment room with their laptop open does not lose their session. Where there is telephony over Wi-Fi, this is a requirement. Twenty patients with mobile phones place more load than a whole floor of consulting rooms. The answer is more access points at lower power with well-distributed channels, sized through an on-site survey. That calculation is what decides between [Wi-Fi 6, 6E or Wi-Fi 7](https://www.dataroad-it.com/en/wifi-6-6e-wifi-7-business-network/). **Wi-Fi that drops now and then leads someone to plug a device into the wrong network just to get things done.** The network has to be good enough that nobody works around it. We cover the subject in more depth in [Wi-Fi for clinics and patient data protection](https://www.dataroad-it.com/en/clinic-business-wifi-health-data/). ## How do you run CCTV without creating a GDPR problem? In a healthcare facility, a [business video surveillance](https://www.dataroad-it.com/en/managed-cctv-business-portugal/) project starts with the places where there must be no camera. Footage captured in a consulting or treatment room becomes health data. ### Where to film and where not to Consulting rooms, examination and treatment rooms, toilets, changing rooms, staff rest areas and the public street are excluded. In the waiting room, the camera covers the entrance, not the people waiting. Cameras go where they solve a problem: - **Entrance** Who comes in and goes out. - **Front desk** Reception and payments. - **Restricted areas** Restricted access points and the medication cabinet. - **Car park** The facility's parking. ### Verifiable obligations - **Signage** Visible before each monitored area. - **Retention** A defined retention period that is adhered to. - **Access to footage** By role, with a log of who viewed what. - **Documentation** Processing recorded in the facility's data protection documentation. Staff are informed and the purpose is never to monitor performance. These points should be validated legally; DataRoad delivers the technical dossier that makes that validation possible. ### Cameras on their own network An IP camera is a computer powered through its cable. It needs switches with PoE headroom and a [dedicated VLAN](https://www.dataroad-it.com/en/vlan-network-segmentation-business/), separate from clinical workstations and medical imaging. On a flat network, the corridor camera is the shortest route to the patient record. NVR recorders have encrypted storage, configured retention and remote viewing per user. Sizing starts from one question: how many days back do you need to go? The system then goes into maintenance, with recording checks, firmware updates and failure alerts. More detail in the guide to [IP video surveillance projects](https://www.dataroad-it.com/en/ip-video-surveillance-business-network/). Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews ## How do we guarantee the data comes back? What is being protected is the clinical history, the diaries, insurer billing and test reports. Losing a day means rebuilding appointments from memory; losing a week is a legal problem. We treat backups as a verified process. - **Two copies** One local for fast restores and another off site, against fire, theft or ransomware. - **Tested restores** Periodic, logged and timed. - **Encryption** Health data backups encrypted, inside and outside the clinic. - **Alerts** A failed backup alerts the DataRoad team, not a forgotten shared mailbox. Servers, disks, internet, access points and firewall are monitored continuously; most problems are dealt with before reception even notices. Retention and frequency are written into the contract. ## Which clinics already trust DataRoad with their network? - **[Clínica Mulher, Twin Towers (Sete Rios, Lisbon)](https://www.dataroad-it.com/en/clinica-mulher-clinic-network-wifi-7/)**: a new facility with 192 network points, Wi-Fi 7, firewall and ongoing IT Unlimited support. - **[Clínica Lambert, Corroios](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-network/)**: structured network, business wireless, firewall, printing and full IT Unlimited support. In both, cameras, access points and access control share the infrastructure without being able to see each other. DataRoad has 11 years in the market, 232 clients, Top 5% PME status according to scoring.pt, 5.0 across 52 Google reviews and not a single security incident of its own in 11 years. More projects in [news and case studies](https://www.dataroad-it.com/en/news/). ## What happens in the first month? - **Survey**: site visit, inventory of equipment, network and clinical software, and a conversation with the team. - **Written assessment**: risks, urgent items and what can wait, with a cost per item. - **Phased delivery**: outside patient hours, without stopping activity. - **Ongoing management**: monitoring, support and review as the clinic grows. ## Frequently asked questions about IT in clinics ### Does DataRoad work with the clinical software we already use? Yes. DataRoad does not sell clinical software or try to replace it: we guarantee the server, network, workstations and backups it runs on. When a fault sits on the boundary between the application and the infrastructure, we deal directly with the software vendor, so the clinic is never left acting as go-between. ### Does the work mean closing the clinic? No, almost never. Cabling, replacements and updates are done at the end of the day, at weekends or in phases, room by room, with the clinical system running. At the end of the works we hand over the network map, the Fluke certification for every point and the VLAN diagram, so the team picks up without surprises. ### What if the system fails on a Saturday? It depends on the plan. Only Premium 365 includes on-site support at nights, weekends and public holidays, with replacement stock for critical equipment. Premium includes unlimited on-site support during business hours, and Essential is remote and telephone only. This is exactly what a [service level agreement (SLA)](https://www.dataroad-it.com/en/managed-it-sla-portugal/) should put in writing. ### How much does managed IT for a clinic cost? Management is a fixed monthly fee, with no call counting: Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. A clinic that needs a technician on site should look at Premium or Premium 365. The exact amount is set in the proposal after the survey, on an annual contract no tie-in. ### Does this guarantee GDPR compliance? It covers the technical side, not compliance as a whole. Access control, activity logging, encryption of workstations and backups, and retention periods are implemented and documented by DataRoad. The documentary and organisational side, such as the record of processing and internal policies, remains the clinic's, but becomes much easier to sustain. ## Managed IT for other sectors - [Managed IT for hospitality](https://www.dataroad-it.com/en/hotel-wifi-and-it-services/) - [IT for offices and multinationals](https://www.dataroad-it.com/en/it-support-multinationals-portugal/) - [IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/) - [IT for embassies and international organisations](https://www.dataroad-it.com/en/it-services-for-embassies/) - [IT for schools, colleges and universities](https://www.dataroad-it.com/en/it-for-schools-universities-portugal/) A quick review of your protection: the [cybersecurity checklist for SMEs](https://www.dataroad-it.com/en/managed-cybersecurity-smes-9-defences/), covering firewall, backups, MFA and VPN. ## Next step: a no-commitment proposal for your clinic This service is provided exclusively under an IT Unlimited contract. We do not carry out one-off call-outs or sell standalone equipment: we take full responsibility for the clinic's IT, with immediate response times. **More than 10 workstations · support contract · remote, on-site and phone support.** Call **+351 211 459 950 *** or write to sales@dataroad.pt. One Step Ahead of IT. **Call to a Portuguese landline.* News ## Projects delivered and news from DataRoad. [See all news →](https://www.dataroad-it.com/en/news/) [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…10 October 2026 · 3 min read](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)[NewsFrance Affiches: an on-site IT audit in ParisA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…10 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)[NewsManaged remote support for companies without a fixed officePaying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · Managed cybersecurity ## One StepAhead of IT. Nobody notices security until the day it fails. That is why ours works every day: alerts handled, access reviewed, backups verified. - **0** DataRoad security incidents in 11 years - **11** years in business, since 2015 - **Top 5%** SMEs · scoring.pt We do **IT** right. Contact ## What would one day without systems cost your company? Request a risk assessment, no commitment. Phone +351 211 459 950 * *Call to a Portuguese landline Sales email sales@dataroad.pt Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal More than 10 workstations · support contract · remote, on-site and phone support DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs. --- Versão HTML desta página: https://www.dataroad-it.com/en/it-support-for-clinics/