---
title: "2022: DataRoad grows 73.30% and joins the Top 5% SMEs"
description: "After 75.51% in 2021, DataRoad grew 73.30% in 2022 and joined the Top 5% SMEs (scoring.pt). See what drove it and ask for a no-obligation proposal."
language: en
url: https://www.dataroad-it.com/en/dataroad-2022-growth-managed-it/
source: https://www.dataroad-it.com/en/dataroad-2022-growth-managed-it/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> After 75.51% in 2021, DataRoad grew 73.30% in 2022 and joined the Top 5% SMEs (scoring.pt). See what drove it and ask for a no-obligation proposal.

# 2022: DataRoad grows 73.30% and joins the Top 5% SMEs

At a glance For decision-makers short on time.

- 01 DataRoad grew 73.30% in 2022, after 75.51% in 2021.
- 02 In 2022 it entered the Top 5% PME, with an Excellent IDS rating from scoring.pt.
- 03 Growth came from companies moving from one-off call-outs to managed IT services.

### In this article

DataRoad - IT Services and Consulting grew by 73.30% in 2022, after growing 75.51% in 2021 compared with 2020. Two consecutive years above 70% reflect a clear trend: more and more Portuguese companies are entrusting the management, administration and maintenance of their IT estate and network to a premium MSP, instead of relying on one-off call-outs. In the same year, DataRoad entered the Top 5% of the best SMEs in Portugal.

- **73.30%** Growth in 2022.
- **75.51%** Growth in 2021, compared with 2020.
- **Top 5% PME** Distinction obtained in 2022, with an “Excellent” performance and financial strength index (IDS), according to scoring.pt.
- **232** DataRoad clients under contract today.

## Where the growth came from

The growth stems from clients' trust on two fronts: day-to-day management of their information systems and the implementation of projects that strengthen security, stability and efficiency. Companies that started with a network project moved on to a full management contract, and clients under contract extended the scope to new sites.

DataRoad and the whole team are grateful for that trust and are committed to maintaining the same high standards in the years ahead.

## What changed in the way IT is bought

The pattern we saw in 2021 and 2022 was the shift from “call when it breaks” to the managed services model. With IT Unlimited, the company pays a fixed monthly fee and DataRoad takes responsibility for keeping everything running:

- **Preventive and corrective maintenance** Problems dealt with before they stop the team.
- **Monitoring and alerting** Continuous in all plans, 24/7 in Premium 365.
- **Reporting** System availability and performance reports.
- **Immediate response times** Remote, on-site and telephone support.

The plans range from Essential to Premium and Premium 365. Find out more about [IT Unlimited and its fixed monthly fee](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/).

## The areas that counted most

### Network infrastructure

Certified structured cabling, with identification and labelling, switching and business wireless networks. See [networks and structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/) and [business Wi-Fi with centralised management](https://www.dataroad-it.com/en/business-wifi-installation/).

### Managed cybersecurity

Firewalls, advanced antivirus, intrusion prevention and protection of servers and endpoints, as well as remote working solutions with VPN and secure access. More in [firewalls and cybersecurity](https://www.dataroad-it.com/en/managed-firewall-services-portugal/).

### Continuity

Local and cloud backups, redundancy and failover so that a fault does not stop the company.

### Communications and consulting

IP PBX phone systems, on-premises or in the cloud, and IT consulting and auditing for investment decisions.

### Service desk

Management of user incidents and requests, with a ticket-based helpdesk. See [helpdesk and user support](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/).

## The priorities set for 2023

After two years of strong growth, the focus turned to continuous improvement of technical services and to extending the solutions that deliver:

- Advanced infrastructure protection.
- System stability and performance.
- Fewer failures and outages.
- Operational efficiency.
- Support for the growth of clients' businesses.

## What the growth means for existing clients

Growing fast is only worthwhile if the service does not get worse. That is why the increase in clients was matched by a larger technical team, more documented processes and more automation in monitoring. Every client still has its infrastructure documented and known to the whole team, not just to one technician.

In practice, this means three guarantees: requests still receive an immediate response, preventive maintenance is still carried out outside working hours and reports still arrive at the same intervals. It is the same logic that, year after year, leads clients to renew and extend their contracts without any lock-in.

### From 2022 to today

The trajectory that began in those years has continued. DataRoad now manages more than 138 sites and 1,321 Ubiquiti devices, is an Apple Technical Partner and supports companies across the country, as well as international clients in Europe and the USA. In 11 years, DataRoad has never suffered a security incident.

## What sets DataRoad apart

A certified technical team, certifications from leading manufacturers and a portfolio of highly complex projects. DataRoad is a premium MSP specialising in IT network management, with its head office in Alfragide and support across the country. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, and it has experience with eight public bodies and public procurement rules (see [IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/)).

DataRoad is today one of the best companies in Portugal for business IT support and for structured cabling and wireless network installation.

## Which other projects can you read about?

- [Clínica Lambert: IT Unlimited extended to the new Corroios unit](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/)
- [Clínica do Lambert: full network management under IT Unlimited](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/)
- [ReStream: network for the new office in Portugal and IT Unlimited contract](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/)
- [How the IT Unlimited contract for businesses works](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/)

See all our [success stories](https://www.dataroad-it.com/en/case-studies/) and [DataRoad news](https://www.dataroad-it.com/en/news/).

## Next step: talk to the team

Would you like to see how DataRoad would manage your network and IT estate? Request a no-commitment proposal at sales@dataroad.pt.

**More than 10 workstations · support contract · remote, on-site and telephone support.**

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

DataRoad

## Related articles

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Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · Managed IT for business

## One StepAhead of IT.

We stop failures before they reach your business. Every network we design, document and manage is treated as if it were our own.

- **11** years in business, since 2015
- **PT · EU · US** remote and on-site support
- **232** clients under management

We do **IT** right.

DataRoad IT Unlimited

## Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

[Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente)

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