--- title: "BeHotel Lisboa: the hotel's entire IT under IT Unlimited" description: "Since 2019 BeHotel Lisboa has had guest Wi-Fi, servers, printing and internet managed by DataRoad, with proactive alerting. No-obligation proposal." language: en url: https://www.dataroad-it.com/en/behotel-lisboa-managed-hotel-it/ source: https://www.dataroad-it.com/en/behotel-lisboa-managed-hotel-it/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Since 2019 BeHotel Lisboa has had guest Wi-Fi, servers, printing and internet managed by DataRoad, with proactive alerting. No-obligation proposal. # BeHotel Lisboa: the hotel's entire IT under IT Unlimited At a glance For decision-makers short on time. - 01 Since 2019, four-star BeHotel Lisboa has had its IT managed by DataRoad. - 02 Annual IT Unlimited contract: workstations, guest and staff Wi-Fi, servers, printing and internet. - 03 Proactive monitoring, alerting and reports to plan investments with data. - 04 Problems detected before they reach reception or the guest's room. ### In this article In a hotel, a system outage shows straight away: a queue at reception, invoices that will not print, guests without Wi-Fi writing their review while still in the room. To avoid that cost, **BeHotel Lisboa**, a four-star property, handed all its technology to DataRoad - IT Services and Consulting in 2019. The annual [IT Unlimited](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/) contract covers workstations, wireless network, printing, servers and internet connection, with **managed IT** on a continuous basis. ## Contract summary | Client | BeHotel Lisboa, four stars | | --- | --- | | Sector | Hospitality | | Start | 2019 | | Scope | Business Wi-Fi, firewall and security, servers and infrastructure, IT Unlimited management | ## Why can a hotel's technology not fail? A hotel never closes. If the Wi-Fi or the property management system (PMS) goes down, check-in stops, billing falls behind and the stay gets worse in real time. Here, stability is an operational requirement, not a technical detail. Reception, housekeeping and back office all depend on the same systems. Any failure passes straight on to the guest. ## Which areas moved to DataRoad's management? - **Workstations** Ongoing technical support for teams in every area of the hotel. - **Wireless network** Management and maintenance of Wi-Fi for internal operations and for guests. - **Servers and printing** Maintenance that keeps the hotel management systems available. - **Internet** Connectivity monitored and managed. - **Prevention** Proactive monitoring, remote support, alerting and reports. ## How do you stop a problem reaching the guest? With continuous oversight. Monitoring catches network drops, servers at their limit and devices losing performance before anyone notices. Remote support fixes many of these cases without a visit. Regular reports give the hotel's management an objective view of the infrastructure. Replacements and investments are planned with data, instead of decided in a hurry after a breakdown. ## What does the hotel gain? - **Continuous operations** Faults detected before they affect guests. - **Reliable Wi-Fi** Essential to the stay and to internal processes. - **Engineers certified** By several network and security manufacturers. - **Informed decisions** Reports that support the technology budget. ## Which services do we provide to hotels? DataRoad supports hotels in Portugal with a set of services designed for the sector: - Ongoing support for reception, workstations and back office. - Design, installation and management of Wi-Fi for guests and operations. - Management of servers, printing and internet access. - Cybersecurity consultancy and projects tailored to hospitality. Details in [managed IT for hotels](https://www.dataroad-it.com/en/hotel-wifi-and-it-services/) and [business Wi-Fi with an isolated guest network](https://www.dataroad-it.com/en/business-wifi-installation/). We thank BeHotel Lisboa for the trust it has placed in our consultancy, support and network management. ## Who is DataRoad? A premium Portuguese MSP with 11 years in the market, 232 clients under contract and Top 5% PME according to scoring.pt. From Alfragide we support public bodies, embassies, hotels, clinics and demanding companies across Portugal. We take on the entire technology stack: a service desk with tickets, remote and on-site support, servers and Microsoft 365, backups, cybersecurity and monitoring. - [IT Unlimited: unlimited support for a fixed monthly fee](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/) - [Service desk with tickets and SLA](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/) - [Network infrastructure and structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/) - [Managed firewalls and secure remote access](https://www.dataroad-it.com/en/managed-firewall-services-portugal/) - [IT for the public sector](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/) ## Other clients - [Clínica Lambert: the new Corroios unit under IT Unlimited](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/) - [IT Unlimited for businesses](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/) - [ReStream: Portuguese office built from scratch](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/) - [Clínica do Lambert: full network management](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/) More in our [success stories](https://www.dataroad-it.com/en/case-studies/) and [news](https://www.dataroad-it.com/en/news/). ## Next step: your hotel with no system failures We survey the hotel's infrastructure and present a no-commitment proposal. **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or write to sales@dataroad.pt. **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsClínica Lambert: Corroios unit opens with managed IT in placeA new clinic cannot start on an improvised network. Corroios opened already inside Clínica Lambert's IT Unlimited contract, with network, Wi…9 August 2025 · 3 min read](https://www.dataroad-it.com/en/clinica-lambert-corroios-managed-it/)[NewsIT Unlimited: managed IT at a fixed cost, in three plansA complete IT department for a fixed monthly fee: unlimited hours, managed networks, servers and security, and three plans to choose how muc…1 May 2025 · 4 min read](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-plans/)[NewsReStream in Cascais: managed network with redundant internetA US tech company with more than 2 million users entrusted DataRoad with its Cascais network: Wi-Fi 6, a firewall, internet failover and IT …22 February 2025 · 4 min read](https://www.dataroad-it.com/en/restream-cascais-wifi-6-starlink-network/)[NewsClínica do Lambert: network, Wi-Fi and servers in IT UnlimitedWhen booking software freezes, patients wait and doctors lose the morning. Clínica do Lambert put its network, Wi-Fi and servers in DataRoad…1 February 2025 · 3 min read](https://www.dataroad-it.com/en/clinica-lambert-managed-it-unlimited/)[NewsVelv by OnRising extends IT Unlimited to 200 seatsIn a software house, every hour without network is engineering paid for and not delivered. In 2024, Velv by OnRising put around 200 seats un…25 October 2024 · 4 min read](https://www.dataroad-it.com/en/velv-onrising-managed-it-200-workstations/)[NewsNew Alfragide headquarters: more capacity for managed ITThe contacts stay the same; the capacity does not. Since 15 April, DataRoad has operated from Alfragide with an alerting centre, a technical…17 April 2024 · 3 min read](https://www.dataroad-it.com/en/new-head-office-alfragide/)[NewsPrompt Payment Commitment: why it matters when choosing an MSPAnyone handing their network, servers and data to an outside partner asks two things: can they do it, and will they still be here. The membe…12 October 2023 · 3 min read](https://www.dataroad-it.com/en/compromisso-pagamento-pontual-on-time-payment/)[NewsTop 5% PME in 2023: the financial strength of a premium MSPWhoever hands IT to a partner needs to know it will still be there tomorrow. In 2023 DataRoad repeated its Top 5% PME status, with an “Excel…3 October 2023 · 3 min read](https://www.dataroad-it.com/en/dataroad-top-5-pme-2023-financial-strength/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · IT Unlimited ## One StepAhead of IT. Predictability is a service: the same fee every month, requests without counting hours and an SLA written into the contract. - **232** clients under management - **0** DataRoad security incidents in 11 years - **5 ★** on Google · 52 reviews We do **IT** right. DataRoad IT Unlimited ## Have your backups ever been put to the test? Automated, monitored backups stored off site. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/behotel-lisboa-managed-hotel-it/