--- title: "Ares Capital: a property investor's IT managed since 2019" description: "Since 2019 DataRoad has managed Ares Capital's IT for a fixed fee: Wi-Fi, firewall, servers, internet and users, with regular reports. No-obligation proposal." language: en url: https://www.dataroad-it.com/en/ares-capital-it-unlimited-managed-it/ source: https://www.dataroad-it.com/en/ares-capital-it-unlimited-managed-it/ publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal --- > Since 2019 DataRoad has managed Ares Capital's IT for a fixed fee: Wi-Fi, firewall, servers, internet and users, with regular reports. No-obligation proposal. # Ares Capital: a property investor's IT managed since 2019 At a glance For decision-makers short on time. - 01 Since 2019, DataRoad has managed all IT for real estate investor Ares Capital. - 02 Wi-Fi, firewall, servers, internet and users for one fixed monthly fee. - 03 Monitoring, alerting and regular reports to management. - 04 IT Unlimited from €395/month + VAT, on an annual contract. ### In this article **At a real estate investor, a server outage or a network failure on the eve of closing a deal means missed deadlines and sensitive documents at risk.** To remove that risk, Ares Capital, an investor with real estate activity in Portugal, handed DataRoad - IT Services and Consulting full management of its IT in 2019, under an annual IT Unlimited contract. Since then, the wireless network, firewall, servers, internet connections and user support have been delivered as managed IT services for a fixed monthly fee, with monitoring, alerting and regular reporting. ## Contract summary | Client | Ares Capital | | --- | --- | | Sector | Real estate investment: offices | | Start | 2019 | | Model | IT Unlimited, annual contract with a fixed monthly fee | | Scope | Business Wi-Fi · firewall and security · servers and infrastructure · ongoing IT management | ## Why is IT critical for Ares Capital? Because the company runs on high-value transactions and tight deadlines. Ares Capital is known for buying and regenerating real estate assets in Portugal: it acquired Évora Shopping from Novo Banco, later renamed Évora Plaza, and restarted construction to complete the project; its name is also linked to the acquisition and restoration of Acqua Roma in Lisbon. It is reported to be an investor with origins in Dubai. In companies like this, contracts, valuations and confidential financial data circulate constantly, and teams cannot wait for systems to come back. IT stops being a background cost and becomes a condition for closing deals. ## Which managed IT services does DataRoad deliver? - **Users and computers** Ongoing support and resolution of every incident. - **Wireless network** Coverage, stability and performance of the business Wi-Fi. - **Servers** Maintenance, monitoring and availability of core services. - **Connectivity** Oversight of internet links and immediate correction of outages. - **Printers and peripherals** Support for day-to-day operation. - **Security** Firewall, network protection and operational rules. On top of all this sit monitoring, remote support, alerts and reports. IT is managed by indicators, not at the mercy of breakdowns. ## What results does the IT Unlimited model deliver? Two that any board values: available systems and predictable costs. An internet outage, a stopped server or intermittent Wi-Fi cost hours of work, delays and exposure to risk. IT Unlimited tackles this in two ways: - **Prevention**: keeping systems running before they fail. - **Predictability**: a fixed monthly fee, regular follow-up and defined processes. ### The day-to-day impact - **Fewer outages** Alerting detects anomalies before they become failures. - **Teams keep working** Immediate remote support cuts lost time. - **Informed decisions** Reports show management the real state of the environment. - **Ready to grow** Well-ordered infrastructure takes on new integrations without disruption. We thank Ares Capital for the trust it has placed in DataRoad for IT consultancy, managed services and the management of its computer networks. ## Who is DataRoad? A premium MSP headquartered in Alfragide, with support across the whole of Portugal. For 11 years it has managed the infrastructure of organisations that cannot stop: public bodies, embassies, hotels, clinics and demanding businesses. It has 232 clients under contract and is ranked in the Top 5% PME, according to scoring.pt. ### What we do - **[IT Unlimited](https://www.dataroad-it.com/en/it-unlimited-managed-it-services-fixed-fee/)** IT management for a fixed monthly fee, with monitoring and alerts; Essential, Premium and Premium 365, from €395, €750 and €1,200/month + VAT. - **[Service desk](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/)** Requests logged as tickets, with defined response times. - **[Network infrastructure and structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/)** Design, installation and certification. - **[Business wireless networks](https://www.dataroad-it.com/en/business-wifi-installation/)** Coverage surveys, Wi-Fi 6 and Wi-Fi 7, isolated guest access and central management. - **[Managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/)** Perimeter defence and secure remote access. - **[IT for public bodies](https://www.dataroad-it.com/en/public-sector-network-infrastructure-portugal/)** Work with eight public bodies and command of public procurement rules. - **[Technology consultancy](https://www.dataroad-it.com/en/it-consulting-diagnosis-before-investment/)** Audit, priorities and budget delivered in writing. ## Frequently asked questions about IT Unlimited ### What is IT Unlimited? IT Unlimited is DataRoad's managed IT services contract. It combines monitoring, support, alerts and reports in one fixed monthly fee, so systems stay stable and the cost does not vary. ### Are the network and Wi-Fi included? Yes, according to the contracted scope. It can cover wired and wireless networks, internet connections, access points and the resolution of performance or availability issues. ### Does management receive reports? Yes. Continuous follow-up and reporting are part of proactive management. ### Which companies get the most out of this model? Those that need continuity, immediate response, predictable costs and a specialist team looking after their IT. ## Other DataRoad projects - [24 public contracts, from RTP to Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/) - [France Affiches: IT audit and consultancy across two Paris sites](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/) - [Why embassies and international organisations choose DataRoad](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/) - [The DataRoad website is now in five languages](https://www.dataroad-it.com/en/managed-it-services-five-languages/) See all our [success stories](https://www.dataroad-it.com/en/case-studies/) and the [latest news](https://www.dataroad-it.com/en/news/). ## Next step: managed IT services for your business Request an IT Unlimited proposal or book a technical assessment, with no commitment. **More than 10 workstations · support contract · remote, on-site and telephone support.** Call +351 211 459 950 * or write to sales@dataroad.pt. **Call to a Portuguese landline.* Chosen by respected and international companies ★★★★★ 5,0 · 52 Google reviews ★★★★★ 5,0 · 52 Google reviews DataRoad ## Related articles [NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. 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The Ouro Rossio handed the entire building network to D…18 April 2026 · 5 min read](https://www.dataroad-it.com/en/ouro-rossio-hotel-managed-network-wifi-cctv/) Numbers you can verify **11** years in business **232** clients **< 10 min** average response time **15+** IT vendor certifications **10+** Countries with clients supported **5.0 ★** 52 Google reviews Transparency ## What many providers hide, we publish. [See plans and prices →](https://www.dataroad-it.com/it-unlimited/) - **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200. - **No lock-in** Annual contract, no lock-in and no joining fees. - **Everything in writing** What is included, the scope and the price, before you sign. - **Support without counted hours** Remote and phone in every plan; on-site support from Premium. Partners and certifications DataRoad · IT Unlimited ## One StepAhead of IT. No hour banks, no extra invoices. Remote, on-site and phone support included, with the right plan for the pace of your operation. - **5 ★** on Google · 52 reviews - **232** clients under management - **10+** workstations: our minimum per client We do **IT** right. DataRoad IT Unlimited ## Have your backups ever been put to the test? Automated, monitored backups stored off site. [Request a proposal, no commitment →](https://www.dataroad-it.com/en/#contact)+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support[Not sure what you need? Talk to the assistant →](https://www.dataroad-it.com/en/#assistente) --- Versão HTML desta página: https://www.dataroad-it.com/en/ares-capital-it-unlimited-managed-it/