---
title: "Apple fleet management for business by an Apple Technical Partner"
description: "Apple fleet management for business: MDM, Apple Business, encryption and backup for a fixed fee, by an Apple Technical Partner. No-commitment proposal."
language: en
url: https://www.dataroad-it.com/en/apple-it-support-for-business/
source: https://www.dataroad-it.com/en/apple-it-support-for-business/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> Apple fleet management for business: MDM, Apple Business, encryption and backup for a fixed fee, by an Apple Technical Partner. No-commitment proposal.

# Apple fleet management for business by an Apple Technical Partner

At a glance For decision-makers short on time.

- 01 DataRoad is an Apple Technical Partner and manages Mac, iPhone and iPad in one MDM console.
- 02 With Apple Business, new devices configure themselves at first start-up.
- 03 Apple TotalCare: fixed monthly fee, annual contract, no lock-in.
- 04 Mac and Windows managed by the same team, for companies with more than 10 workstations.

**DataRoad - IT Services and Consulting manages the Apple fleets of businesses with more than 10 workstations, with Mac, iPhone and iPad in one MDM console, ready at first start-up, protected and backed up, for a fixed monthly fee that does not rise with every device added.** We are an **Apple Technical Partner** and one of the reference providers of Apple fleet management for business in Portugal, headquartered in Alfragide with on-site support across the country. We also serve international companies in Portugal, Europe and the United States, and we manage Mac and Windows with the same team, within the [IT Unlimited](https://www.dataroad-it.com/en/managed-it-services/) contract.

## What does an unmanaged Apple fleet cost the business?

Mostly incidents that need not have happened: data outside the company's control, updates left to each person's discretion and a lost working day every time a new laptop arrives. The typical scenario is a company moving to Mac while keeping its old support. For months nothing seems wrong; then a laptop is lost, or an update leaves a whole team without the application it depends on.

- **Manual set-up:** Each machine prepared individually, with no inventory and no common rules.
- **Mismatched versions:** Some update straight away and some never do, and incompatibilities surface in the middle of production.
- **Information in the wrong place:** Critical documents stored only on the local disk or in a personal iCloud account.
- **The myth of the immune Mac:** The belief that macOS needs no protection leaves workstations without anti-malware and without detection of suspicious behaviour.

The risk we find most often in Apple fleets is the certainty that macOS is of no interest to attackers.

## Why an Apple Technical Partner?

Because the status is awarded by Apple itself to partners that support organisations, with access to official technical resources and mandatory ongoing training for engineers. In Portugal, few companies hold this recognition.

Day to day, the difference shows in **Apple Business**, the successor to Apple Business Manager. With automated enrolment, a newly purchased iPhone or Mac switches on, identifies itself as company equipment and installs apps, profiles and policies by itself. The user opens the box and starts working.

## What does DataRoad take care of?

- **MDM management:** A single console for Mac, iPhone and iPad, with inventory, profiles, security policies, compliance, app distribution and remote lock in case of loss or theft.
- **Apple Business:** Configuration and administration, so that every device arrives already enrolled.
- **Controlled updates:** MacOS and applications validated first, installed in defined windows and rolled back if problems arise.
- **Monitoring:** System health followed by the DataRoad NOC, with automatic fixes before any downtime.
- **Backup:** Automatic daily backup to encrypted cloud storage and assisted restore after loss, failure or ransomware.
- **macOS protection:** Behavioural detection, defence against malware and ransomware and incident response on the device itself.
- **Certified support:** IMac, MacBook, Mac Studio, Mac mini, iPad and iPhone, with Apple-certified engineers, remotely or on site, including migration between machines and integration into existing networks and domains.

## How much does it cost and how is it contracted?

As a fixed fee, with **DataRoad Apple TotalCare**. Each component can be contracted on its own, but the package brings together MDM, monitoring, cloud backup and priority certified support in a single monthly fee that is not revised every time the company buys another laptop.

It works like IT Unlimited for the Apple world: annual contract, automatic renewal and no lock-in period, growing with the organisation. Priority support by phone and email runs during business hours; nights, weekends and public holidays require the Premium 365 plan.

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

## We have Mac and Windows. Who manages what?

The same team manages everything. We have 11 years of experience running Apple and Microsoft in Portuguese companies and international companies established in Portugal, with the same level of control in both worlds. We are also a Microsoft partner.

- **Accounts and email:** Identities in Microsoft 365, with conditional access extended to Macs. More on [managed Microsoft 365 for business](https://www.dataroad-it.com/en/microsoft-365-management/).
- **Documents:** Single shares, with no duplicate copies across platforms.
- **Network and printers:** PCs and Macs side by side on the same domain and the same network.
- **Security rules:** Identical encryption, updates and protection on macOS and Windows.

## Who already trusts DataRoad with their Apple fleet?

Creative and marketing agencies, software and technology companies, clinics and healthcare, hotels and tourism, universities, law firms, consultancies and financial institutions, embassies and diplomatic missions, and Portuguese subsidiaries of multinational groups.

- **Since 2015:** 11 years and 232 clients.
- **Apple Technical Partner:** Official recognition, with engineers in ongoing training.
- **Top 5% SME:** According to scoring.pt.
- **5.0 on Google:** Average of 52 reviews.
- **No security incidents:** At DataRoad, in 11 years.

To go further, read about [Mac management, security and support in a business context](https://www.dataroad-it.com/en/apple-mac-fleet-management-business/).

## Frequently asked questions

### Can a company run Macs and Windows PCs at the same time?

Yes, and it is the most common case among our clients. There are three critical points: single identities in Microsoft 365, file sharing without duplicate copies and consistent security policies across both platforms. DataRoad manages Mac and Windows with the same team, the same monitoring console and the same contract, so the board has a single point of contact.

### Does a Mac need anti-malware and disk encryption?

Yes, it does. macOS has been under attack for years, and the idea that it does not interest attackers is the risk we find most often in Apple fleets. Disk encryption, managed updates, behavioural detection and ransomware protection are as necessary as on Windows. With MDM, these rules apply to every device and compliance is visible in the console.

### Do you manage all Apple devices from one place?

Yes, from a single MDM console. It holds the inventory, profiles, security policies, app distribution and remote lock in case of loss or theft. The console is linked to Apple Business, so every Mac, iPhone or iPad the company buys enters management from its very first start-up.

### How is a new Mac or iPhone prepared?

It is not prepared: it configures itself. With Apple Business, the device enrols at first start-up as company equipment and receives apps, profiles and policies without passing through our workbench. The user opens the box, connects to the network and starts working, and DataRoad oversees the data migration from the previous machine.

### Does Apple TotalCare have a lock-in period?

No. Apple TotalCare follows the same terms as IT Unlimited: annual contract with automatic renewal and no lock-in period. The monthly fee is fixed and is not revised every time the company buys another laptop. It is a service for companies with more than 10 workstations, under contract and directly with the end client.

## What else can the same team manage?

- **[IT Unlimited Premium](https://www.dataroad-it.com/en/it-unlimited-premium-on-site-support/):** Fixed fee and unlimited on-site support.
- **[Certified structured cabling](https://www.dataroad-it.com/en/structured-cabling-installation/):** Design, Layer 3 switching and PoE.
- **[Business Wi-Fi 6 and 7](https://www.dataroad-it.com/en/business-wifi-installation/):** Coverage survey and central management.
- **[Managed firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/):** Segmentation and secure remote access.
- **[Managed backup](https://www.dataroad-it.com/en/managed-backup-services-portugal/):** Servers, NAS and Microsoft 365, with tested restores.
- **[IP telephony and video surveillance](https://www.dataroad-it.com/en/managed-ip-pbx-portugal/):** Phone systems and CCTV.

See also [Microsoft 365 cloud](https://www.dataroad-it.com/en/microsoft-365-management/), [managed IT services](https://www.dataroad-it.com/en/managed-it-helpdesk-portugal/), [network infrastructure for offices](https://www.dataroad-it.com/en/office-network-installation-lisbon/) and [recent projects and news](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/).

## Next step: a proposal for your Apple fleet

Tell us how many Macs, iPhones and iPads you use and we will prepare a proposal, with no commitment. A service exclusive to IT Unlimited contracts: we do not carry out one-off jobs or sell stand-alone equipment.

**More than 10 workstations · support contract · remote, on-site and telephone support.**

[Request a proposal for your Apple fleet](https://www.dataroad-it.com/en/contact-dataroad-managed-it-proposal/?assunto=Apple%20para%20empresas) · Call +351 211 459 950 * · sales@dataroad.pt

**Call to a Portuguese landline.*

We do IT right.

News

## Projects delivered and news from DataRoad.

[See all news →](https://www.dataroad-it.com/en/news/)

[NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…10 October 2026 · 3 min read](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)[NewsFrance Affiches: an on-site IT audit in ParisA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…10 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)[NewsManaged remote support for companies without a fixed officePaying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/)

Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · Apple at work

## One StepAhead of IT.

Every Mac delivered ready, every iPhone managed remotely and every leaver handled without losing data.

- **ATP** Apple Technical Partner
- **232** clients under management
- **Mac · iPhone** managed from day one

We do **IT** right.

Contact

## Have your backups ever been put to the test?

Automated, monitored backups stored off site.

Phone +351 211 459 950 * *Call to a Portuguese landline

Sales email sales@dataroad.pt

Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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