---
title: "Meet DataRoad: premium network and managed IT MSP since 2015"
description: "DataRoad, a premium MSP since 2015: 232 clients, Top 5% PME (scoring.pt), networks and IT managed for a fixed monthly fee. Request a no-commitment proposal."
language: en
url: https://www.dataroad-it.com/en/about-dataroad/
source: https://www.dataroad-it.com/en/about-dataroad/
publisher: DataRoad IT (DataRoad - IT Services and Consulting), Portugal
---

> DataRoad, a premium MSP since 2015: 232 clients, Top 5% PME (scoring.pt), networks and IT managed for a fixed monthly fee. Request a no-commitment proposal.

# Meet DataRoad: premium network and managed IT MSP since 2015

At a glance For decision-makers short on time.

- 01 Premium Portuguese MSP founded in 2015, based in Alfragide, with support across Portugal.
- 02 232 clients, Top 5% PME (source: scoring.pt) and 5.0 from 52 Google reviews.
- 03 Fixed IT Unlimited fee; annual contract, no tie-in and no lock-in.
- 04 Only companies with more than 10 workstations, under contract and direct with the end client.

**DataRoad - IT Services and Consulting is a premium Portuguese MSP, founded in 2015, that manages networks, business Wi-Fi, security and IT estates for a fixed monthly fee, so that a company's technology stops getting in the way of its work.** It is headquartered in Alfragide, supports clients across Portugal and serves international companies in Portugal, Europe and the USA. The model is simple: we do well when nothing breaks.

Embassies, multinationals, hotels, clinics, universities and foreign groups based in Portugal chose us for reliability, not for the lowest price. Today DataRoad is one of the reference names in Portugal for business networks, enterprise wireless and IT estate management. Our key figures are gathered in [DataRoad in facts](https://www.dataroad-it.com/en/dataroad-facts-msp-portugal/).

## How can you verify DataRoad before signing?

With figures you can check with third parties:

- **Since 2015:** 11 years keeping business infrastructure running.
- **232 clients:** From growing SMEs to diplomatic missions.
- **Ubiquiti at scale:** 1321 devices across more than 138 sites under management.
- **Top 5% PME:** Awarded by scoring.pt in 2022 and 2023, with an Excellent Performance and Financial Strength Index and 73% growth.
- **Sustained growth:** Around 38% a year, with a steady flow of Portuguese and international companies coming on board.
- **5.0 on Google:** From 52 client reviews.
- **Apple Technical Partner:** For Mac and iOS estates in a business setting.
- **Our own security record:** In 11 years, DataRoad has never suffered a security incident.

## Why does DataRoad exist?

Because the market charged by the hour, tied clients in with lock-ins and hid the exit in small print. Our first offer, made to companies in Lisbon, fitted in one sentence: we take full responsibility for your technology, we always answer and we charge a fixed fee, with no small print.

That promise is now called [IT Unlimited](https://www.dataroad-it.com/en/managed-it-services/), and client referrals are what grew us most. The team is our own, certified by the leading manufacturers, and works towards one result: zero downtime on the client's side.

## What changes with the first contract?

| Before | With DataRoad |
| --- | --- |
| Variable invoices per call-out | Fixed monthly fee, no hours counted |
| Several suppliers, no one accountable | One account manager with a name and a phone number |
| The installer disappears after the job | The team that designed the network is the team that runs it |
| Subcontracted engineers for every call | Our own team, who know your infrastructure |
| Lock-ins and penalties | Annual contract, no tie-in |
| Deadlines promised verbally | Written SLA, immediate response to urgent incidents |

Monitoring, backups and security are part of the contract. Monitoring 24 hours a day, 365 days a year, is exclusive to the Premium 365 plan.

## Which certifications back the technical work?

DataRoad is a certified partner of Ubiquiti, Cisco, Sophos, Fortinet, Dell, Microsoft, VMware and Apple. Each certification is knowledge validated by the maker of the equipment we install and then go on managing.

## What principles does the service rest on?

- **A Portuguese company:** Team and response in Portugal, with support for companies in Europe and the USA.
- **Availability first:** The MSP model is paid for stability, not for the number of faults.
- **The data belongs to the client:** Inventory, documentation and credentials always stay with whoever pays.
- **Long relationships:** Many clients renew with us year after year.

Keeping infrastructure running so that nobody has to think about it is easy to say and hard to do well. That is our job.

Chosen by respected and international companies

★★★★★ 5,0 · 52 Google reviews

★★★★★ 5,0 · 52 Google reviews

## In which sectors can technology not fail?

- **Hospitality:** Guest Wi-Fi, PMS, check-in and billing; a failure shows up at reception straight away.
- **Clinics and healthcare:** Clinical software and imaging, with strict confidentiality and retention rules.
- **Diplomacy and international bodies:** Security requirements set abroad, met here.
- **Subsidiaries of foreign groups:** Teams in Portugal reporting to a head office and needing the same technical language.
- **Universities:** Thousands of users, open networks and an academic calendar that cannot slip.
- **Growing SMEs:** Most of our portfolio, companies whose growth has outpaced their technology.

Hotels, embassies, clinics and offices, with the before and after and clients named: see our [case studies](https://www.dataroad-it.com/en/case-studies/).

The reason is always the same. Embassies do not negotiate on confidentiality. Hotels know that a night without Wi-Fi means complaints. Clinics need the system up when the patient arrives. None of these organisations has time to manage a supplier.

## What does DataRoad commit to?

**Mission:** to make companies' technology work without them having to pay attention to it. **Vision:** to be the reference MSP in Portugal for organisations that do not accept failure.

- **Responsibility:** The client's problem becomes ours the moment we sign.
- **Candour:** We communicate clearly, including when the news is not good.
- **Technical rigour:** Continuous training and current certifications.
- **Partnership:** Every client is a relationship, never a ticket number.
- **Availability:** Immediate response times; nights, weekends and public holidays covered under Premium 365.

## Which services can you hand over to DataRoad?

- **IT Unlimited fee:** Unlimited support at a fixed price; under Premium, unlimited on-site support with travel included. See the [IT Unlimited Premium plan](https://www.dataroad-it.com/en/it-unlimited-premium-on-site-support/).
- **Cabling and switching:** Design, certification, Layer 3 and PoE. See [network infrastructure](https://www.dataroad-it.com/en/structured-cabling-installation/).
- **Wi-Fi 6 and Wi-Fi 7:** Coverage surveys, installation and cloud management with profile-based networks. See [business Wi-Fi](https://www.dataroad-it.com/en/business-wifi-installation/).
- **Perimeter security:** Firewall, segmentation, managed antivirus and VPN. See [managed cybersecurity and firewalls](https://www.dataroad-it.com/en/managed-firewall-services-portugal/).
- **Data:** Servers, NAS, Microsoft 365 and backups with tested restores. See [managed backups](https://www.dataroad-it.com/en/managed-backup-services-portugal/).
- **Voice and video:** IP phone systems and CCTV with continuous recording and GDPR compliance. See [IP telephony](https://www.dataroad-it.com/en/managed-ip-pbx-portugal/).

Follow our latest projects in [DataRoad news](https://www.dataroad-it.com/en/lisbon-msp-managed-networks-it/).

## Frequently asked questions

### What is DataRoad?

DataRoad - IT Services and Consulting is a premium Portuguese MSP, founded in 2015 and headquartered in Alfragide, that manages the networks, business Wi-Fi, security, cloud and IT estates of 232 companies for a fixed monthly fee. It supports clients across Portugal and serves international companies in Portugal, Europe and the USA.

### What does an IT Unlimited contract include?

IT Unlimited includes ongoing management of networks and business Wi-Fi, cybersecurity, cloud and Microsoft 365, backups, business continuity and IP telephony. Plans start from €395/month + VAT for Essential, remote and telephone only, from €750 for Premium, with unlimited on-site support, and from €1,200 for Premium 365.

### Does DataRoad take on private individuals or small jobs?

No. DataRoad only works with companies with more than 10 workstations, under an IT Unlimited contract and directly with the end client, including international groups operating in Portugal. It does not do one-off call-outs, does not work as a subcontractor and does not sell standalone equipment.

### Which area do you cover?

All of Portugal, from our head office in Alfragide. The Essential plan works remotely and by telephone, with no site visits; under Premium and Premium 365, on-site support is unlimited and travel is included. Companies in Europe and the USA receive remote support and an on-site presence when the work requires it.

### Is there a lock-in period?

No. The contract is annual, renews automatically, with no tie-in. Documentation, inventory and credentials always belong to the client, so you can change supplier at any time without losing control of your infrastructure or its history.

### What is the quickest way to reach the team?

Call +351 211 459 950 * or write to sales@dataroad.pt. You can also use the contact form: a specialist engineer replies the same day, with an initial reading of your situation and the next steps towards a written, no-commitment proposal.

## Next step: a conversation with the people who will run your technology

Tell us where your infrastructure stands today. We will give you a clear view of the risk and a no-commitment proposal. [Book a conversation with DataRoad](https://www.dataroad-it.com/en/contact-dataroad-managed-it-proposal/?assunto=Conhecer%20a%20DataRoad).

**More than 10 workstations · support contract · remote, on-site and telephone support.**

Call +351 211 459 950 * or write to sales@dataroad.pt. We do IT right.

**Call to a Portuguese landline.*

News

## Projects delivered and news from DataRoad.

[See all news →](https://www.dataroad-it.com/en/news/)

[NewsFrance Affiches: three sites, no single point of failureA French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…25 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-three-sites-paris-lisbon/)[NewsSSAP: a managed business wireless network with 14 access pointsA sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…12 October 2026 · 6 min read](https://www.dataroad-it.com/en/ssap-managed-wireless-network-14-access-points/)[NewsManaged cybersecurity: one architecture, no incidents in 11 yearsThe same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …12 October 2026 · 8 min read](https://www.dataroad-it.com/en/managed-cybersecurity-single-architecture/)[NewsManaged Ubiquiti UniFi: more than 138 sites and 1321 devicesA network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…10 October 2026 · 3 min read](https://www.dataroad-it.com/en/managed-ubiquiti-unifi-networks/)[NewsFrance Affiches: an on-site IT audit in ParisA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…10 October 2026 · 4 min read](https://www.dataroad-it.com/en/france-affiches-it-audit-paris/)[NewsManaged remote support for companies without a fixed officePaying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…8 October 2026 · 5 min read](https://www.dataroad-it.com/en/managed-it-remote-companies-europe-usa/)[News24 public IT contracts: the standard of RTP, Técnico and SSAPA public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…3 October 2026 · 5 min read](https://www.dataroad-it.com/en/public-contracts-it-partner-rtp-tecnico-ssap/)[NewsEmbassies and international groups: why they choose DataRoadEmbassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/embassies-international-groups-msp-portugal/)[NewsDataRoad in five languages: managed IT for overseas head officesWhoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…12 September 2026 · 4 min read](https://www.dataroad-it.com/en/managed-it-services-five-languages/)

Numbers you can verify

**11** years in business

**232** clients

**< 10 min** average response time

**15+** IT vendor certifications

**10+** Countries with clients supported

**5.0 ★** 52 Google reviews

Transparency

## What many providers hide, we publish.

[See plans and prices →](https://www.dataroad-it.com/it-unlimited/)

- **Prices upfront** Essential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
- **No lock-in** Annual contract, no lock-in and no joining fees.
- **Everything in writing** What is included, the scope and the price, before you sign.
- **Support without counted hours** Remote and phone in every plan; on-site support from Premium.

Partners and certifications

DataRoad · Business networks and Wi-Fi

## One StepAhead of IT.

The best network is the one nobody notices, because it never stops. Certified cabling, Wi-Fi 7 designed to the metre and every device monitored.

- **15+** IT vendor certifications
- **232** clients under management
- **10+** Countries with clients supported

We do **IT** right.

Contact

## Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Phone +351 211 459 950 * *Call to a Portuguese landline

Sales email sales@dataroad.pt

Headquarters Avenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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