{"id":5349,"date":"2019-10-05T11:40:41","date_gmt":"2019-10-05T11:40:41","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=5349"},"modified":"2026-10-26T19:46:24","modified_gmt":"2026-10-26T19:46:24","slug":"it-support-lissabon","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/de\/manutencao-informatica\/suporte-informatico-lisboa\/","title":{"rendered":"BeHotel Lisboa: St\u00e4ndiger IT-Support und -Management"},"content":{"rendered":"<p><strong>BeHotel Lisboa: suporte e gest\u00e3o inform\u00e1tica<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">3 min de leitura \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">Neste artigo<\/p>\n<ol>\n<li><a href=\"#s-o-que-inclui-o-servico-no-behotel-lisboa\">O que inclui o servi\u00e7o no BeHotel Lisboa<\/a><\/li>\n<li><a href=\"#s-porque-e-que-a-gestao-informatica-proativa-e-criti\">Porque \u00e9 que a gest\u00e3o inform\u00e1tica proativa \u00e9 cr\u00edtica na hotelaria<\/a><\/li>\n<li><a href=\"#s-servicos-de-informatica-para-hotelaria\">Servi\u00e7os de inform\u00e1tica para hotelaria<\/a><\/li>\n<li><a href=\"#s-beneficios-para-o-cliente\">Benef\u00edcios para o cliente<\/a><\/li>\n<li><a href=\"#s-faq-perguntas-frequentes\">Perguntas frequentes<\/a><\/li>\n<\/ol>\n<\/div>\n<p>O <strong>BeHotel Lisboa ****<\/strong> escolheu a DataRoad para assegurar o suporte inform\u00e1tico, a manuten\u00e7\u00e3o inform\u00e1tica e a gest\u00e3o permanente de todos os seus sistemas de informa\u00e7\u00e3o, atrav\u00e9s de um contrato anual de assist\u00eancia mensal <a href=\"https:\/\/www.dataroad.pt\/informatica-para-empresas-em-lisboa\/\">IT Unlimited<\/a>. O acordo cobre os postos de trabalho, a rede wireless, os equipamentos de impress\u00e3o, os servidores e a conectividade \u00e0 internet do hotel.<\/p>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Ficha do projeto<\/p>\n<dl>\n<dt>Cliente<\/dt>\n<dd>BeHotel Lisboa<\/dd>\n<dt>Setor<\/dt>\n<dd>Hotelaria<\/dd>\n<dt>Interven\u00e7\u00e3o<\/dt>\n<dd>Rede wireless empresarial \u00b7 Firewall e seguran\u00e7a \u00b7 Servidores e infraestrutura \u00b7 Suporte IT Unlimited<\/dd>\n<dt>Ano<\/dt>\n<dd>2019<\/dd>\n<\/dl>\n<\/div>\n<h2 id=\"s-o-que-inclui-o-servico-no-behotel-lisboa\">O que inclui o servi\u00e7o no BeHotel Lisboa<\/h2>\n<p>O contrato IT Unlimited estabelecido com o BeHotel Lisboa foi desenhado para garantir continuidade operacional num ambiente hoteleiro, onde qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. O servi\u00e7o inclui:<\/p>\n<ul>\n<li><strong>Suporte t\u00e9cnico permanente<\/strong> aos postos de trabalho utilizados pelas diferentes \u00e1reas do hotel;<\/li>\n<li><strong>Gest\u00e3o e manuten\u00e7\u00e3o da rede wireless<\/strong>, essencial tanto para as opera\u00e7\u00f5es internas como para a conectividade oferecida aos h\u00f3spedes;<\/li>\n<li><strong>Manuten\u00e7\u00e3o de servidores e infraestrutura de impress\u00e3o<\/strong>, garantindo disponibilidade dos sistemas de gest\u00e3o hoteleira;<\/li>\n<li><strong>Monitoriza\u00e7\u00e3o proativa, suporte remoto, alarm\u00edstica e reporting<\/strong>, para identificar e resolver problemas antes que afetem a opera\u00e7\u00e3o.<\/li>\n<\/ul>\n<h2 id=\"s-porque-e-que-a-gestao-informatica-proativa-e-criti\">Porque \u00e9 que a gest\u00e3o inform\u00e1tica proativa \u00e9 cr\u00edtica na hotelaria<\/h2>\n<p>Um hotel opera 24 horas por dia, todos os dias do ano, o que torna a estabilidade dos sistemas inform\u00e1ticos um requisito operacional, n\u00e3o apenas t\u00e9cnico. Uma falha na rede wireless ou no sistema de gest\u00e3o hoteleira (PMS) pode afetar o check-in, a fatura\u00e7\u00e3o ou a experi\u00eancia de conectividade dos h\u00f3spedes em tempo real.<\/p>\n<p>Por isso, a monitoriza\u00e7\u00e3o cont\u00ednua e o suporte remoto permitem detetar anomalias \u2014 quebras de rede, servidores sobrecarregados, equipamentos com desempenho degradado \u2014 antes que se transformem em interrup\u00e7\u00f5es vis\u00edveis para h\u00f3spedes e colaboradores.<\/p>\n<p>A alarm\u00edstica e o reporting regular d\u00e3o ainda visibilidade \u00e0 gest\u00e3o do hotel sobre o estado da sua infraestrutura, permitindo planear substitui\u00e7\u00f5es e investimentos com base em dados reais em vez de reagir apenas quando surge um problema.<\/p>\n<h2 id=\"s-servicos-de-informatica-para-hotelaria\">Servi\u00e7os de inform\u00e1tica para hotelaria<\/h2>\n<p>A DataRoad tem experi\u00eancia consolidada a apoiar unidades hoteleiras em Portugal, com um conjunto de servi\u00e7os adaptado \u00e0s necessidades espec\u00edficas do setor:<\/p>\n<ul>\n<li>Suporte inform\u00e1tico e apoio permanente a postos de trabalho, rece\u00e7\u00e3o e back-office;<\/li>\n<li>Instala\u00e7\u00e3o, configura\u00e7\u00e3o e manuten\u00e7\u00e3o de redes wireless para h\u00f3spedes e opera\u00e7\u00e3o interna;<\/li>\n<li>Gest\u00e3o de servidores, sistemas de impress\u00e3o e conectividade \u00e0 internet;<\/li>\n<li>Consultadoria inform\u00e1tica e projetos de seguran\u00e7a inform\u00e1tica aplicados ao contexto hoteleiro.<\/li>\n<\/ul>\n<h2 id=\"s-beneficios-para-o-cliente\">Benef\u00edcios para o cliente<\/h2>\n<ul>\n<li>Continuidade operacional, com dete\u00e7\u00e3o antecipada de problemas antes que afetem h\u00f3spedes;<\/li>\n<li>Rede wireless est\u00e1vel, essencial para a experi\u00eancia do h\u00f3spede e para os processos internos;<\/li>\n<li>Equipa especializada e certificada por diversos fabricantes na \u00e1rea de redes e seguran\u00e7a inform\u00e1tica;<\/li>\n<li>Reporting regular que apoia decis\u00f5es de investimento em infraestrutura tecnol\u00f3gica.<\/li>\n<\/ul>\n<p>Agradecemos ao BeHotel Lisboa a confian\u00e7a nos servi\u00e7os de consultadoria inform\u00e1tica, assist\u00eancia inform\u00e1tica e gest\u00e3o de redes da DataRoad.<br \/>\n<!-- dr-relacionados --><\/p>\n<h2>Outros projetos da DataRoad<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.dataroad.pt\/manutencao-informatica\/clinica-lambert-unlimited-unidade-corroios\/\">Cl\u00ednica Lambert: IT Unlimited na nova unidade de Corroios<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/manutencao-informatica\/assistencia-informatica-it-unlimited-empresas\/\">Assist\u00eancia inform\u00e1tica IT Unlimited para empresas<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/cablagem-de-rede-informatica\/restream-rede-escritorio-portugal-unlimited\/\">ReStream: rede do novo escrit\u00f3rio em Portugal e IT Unlimited<\/a><\/li>\n<li><a href=\"https:\/\/www.dataroad.pt\/manutencao-informatica\/clinica-do-lambert-it-unlimited-manutencao\/\">Cl\u00ednica do Lambert: IT Unlimited e manuten\u00e7\u00e3o total da rede<\/a><\/li>\n<\/ul>\n<p>Veja todos os <a href=\"https:\/\/www.dataroad.pt\/casos-de-sucesso\/\">casos de sucesso da DataRoad<\/a> e as <a href=\"https:\/\/www.dataroad.pt\/noticias\/\">not\u00edcias e projetos<\/a>.<\/p>\n<p class=\"dr-service-cta\"><strong>Gere uma unidade hoteleira?<\/strong> A DataRoad tem uma vasta experi\u00eancia a implementar redes e suporte inform\u00e1tico para hot\u00e9is. <a href=\"https:\/\/www.dataroad.pt\/informatica-para-hotelaria\/\">Veja os nossos servi\u00e7os inform\u00e1ticos para hot\u00e9is<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/redes-wireless-instalacao\/\"><span class=\"dr-t\">Precisa de WiFi empresarial que n\u00e3o falha?<\/span><span class=\"dr-s\">Estudo de cobertura, WiFi 6 e WiFi 7, rede de visitantes isolada e gest\u00e3o centralizada.<\/span><span class=\"dr-b\">Ver servi\u00e7o<\/span><\/a><\/div>\n<p><!--dr-faq2-start--><\/p>\n<h2 id=\"s-faq-perguntas-frequentes\"><strong>FAQ \u2014 Perguntas frequentes<\/strong><\/h2>\n<p><strong>O que inclui o contrato IT Unlimited do BeHotel Lisboa?<\/strong><br \/>Inclui suporte t\u00e9cnico permanente aos postos de trabalho, gest\u00e3o e manuten\u00e7\u00e3o da rede wireless, manuten\u00e7\u00e3o de servidores e da infraestrutura de impress\u00e3o, e monitoriza\u00e7\u00e3o proativa com suporte remoto, alarm\u00edstica e reporting.<\/p>\n<p><strong>Porque \u00e9 cr\u00edtica a gest\u00e3o inform\u00e1tica num hotel?<\/strong><br \/>Num hotel, qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. Por isso o contrato do BeHotel foi desenhado para garantir continuidade operacional.<\/p>\n<p><strong>Quem gere o Wi-Fi do hotel no contrato IT Unlimited?<\/strong><br \/>A DataRoad gere e mant\u00e9m a rede wireless do hotel, essencial tanto para as opera\u00e7\u00f5es internas como para a conectividade oferecida aos h\u00f3spedes, no \u00e2mbito do contrato IT Unlimited do BeHotel Lisboa.<\/p>\n<p><strong>A DataRoad deteta problemas antes de afetarem a opera\u00e7\u00e3o do hotel?<\/strong><br \/>A DataRoad aplica monitoriza\u00e7\u00e3o proativa, suporte remoto, alarm\u00edstica e reporting para identificar e resolver problemas antes que afetem a opera\u00e7\u00e3o. O suporte \u00e9 remoto, local e telef\u00f3nico, com tempos de resposta imediatos.<\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"O que inclui o contrato IT Unlimited do BeHotel Lisboa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Inclui suporte t\u00e9cnico permanente aos postos de trabalho, gest\u00e3o e manuten\u00e7\u00e3o da rede wireless, manuten\u00e7\u00e3o de servidores e da infraestrutura de impress\u00e3o, e monitoriza\u00e7\u00e3o proativa com suporte remoto, alarm\u00edstica e reporting.\"}},{\"@type\":\"Question\",\"name\":\"Porque \u00e9 cr\u00edtica a gest\u00e3o inform\u00e1tica num hotel?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Num hotel, qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. 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O suporte \u00e9 remoto, local e telef\u00f3nico, com tempos de resposta imediatos.\"}}]}<\/script><br \/>\n<script type=\"application\/json\" id=\"dr-faq-i18n\">{\"en\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 Frequently asked questions\",\"Perguntas frequentes\":\"Frequently asked questions\",\"O que inclui o contrato IT Unlimited do BeHotel Lisboa?\":\"What does the IT Unlimited contract at BeHotel Lisboa include?\",\"Inclui suporte t\u00e9cnico permanente aos postos de trabalho, gest\u00e3o e manuten\u00e7\u00e3o da rede wireless, manuten\u00e7\u00e3o de servidores e da infraestrutura de impress\u00e3o, e monitoriza\u00e7\u00e3o proativa com suporte remoto, alarm\u00edstica e reporting.\":\"It includes permanent technical support for workstations, management and maintenance of the wireless network, maintenance of servers and the printing infrastructure, and proactive monitoring with remote support, alerting and reporting.\",\"Porque \u00e9 cr\u00edtica a gest\u00e3o inform\u00e1tica num hotel?\":\"Why is IT management critical in a hotel?\",\"Num hotel, qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. Por isso o contrato do BeHotel foi desenhado para garantir continuidade operacional.\":\"In a hotel, any IT failure has a direct impact on the guest experience and on the reception, housekeeping and back-office teams. That is why the BeHotel contract was designed to ensure operational continuity.\",\"Quem gere o Wi-Fi do hotel no contrato IT Unlimited?\":\"Who manages the hotel Wi-Fi under the IT Unlimited contract?\",\"A DataRoad gere e mant\u00e9m a rede wireless do hotel, essencial tanto para as opera\u00e7\u00f5es internas como para a conectividade oferecida aos h\u00f3spedes, no \u00e2mbito do contrato IT Unlimited do BeHotel Lisboa.\":\"DataRoad manages and maintains the hotel wireless network, essential both for internal operations and for the connectivity offered to guests, under the IT Unlimited contract of BeHotel Lisboa.\",\"A DataRoad deteta problemas antes de afetarem a opera\u00e7\u00e3o do hotel?\":\"Does DataRoad detect problems before they affect hotel operations?\",\"A DataRoad aplica monitoriza\u00e7\u00e3o proativa, suporte remoto, alarm\u00edstica e reporting para identificar e resolver problemas antes que afetem a opera\u00e7\u00e3o. O suporte \u00e9 remoto, local e telef\u00f3nico, com tempos de resposta imediatos.\":\"DataRoad applies proactive monitoring, remote support, alerting and reporting to identify and resolve problems before they affect operations. Support is remote, on-site and by telephone, with immediate response times.\"},\"es\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 Preguntas frecuentes\",\"Perguntas frequentes\":\"Preguntas frecuentes\",\"O que inclui o contrato IT Unlimited do BeHotel Lisboa?\":\"\u00bfQu\u00e9 incluye el contrato IT Unlimited de BeHotel Lisboa?\",\"Inclui suporte t\u00e9cnico permanente aos postos de trabalho, gest\u00e3o e manuten\u00e7\u00e3o da rede wireless, manuten\u00e7\u00e3o de servidores e da infraestrutura de impress\u00e3o, e monitoriza\u00e7\u00e3o proativa com suporte remoto, alarm\u00edstica e reporting.\":\"Incluye soporte t\u00e9cnico permanente a los puestos de trabajo, gesti\u00f3n y mantenimiento de la red wireless, mantenimiento de servidores y de la infraestructura de impresi\u00f3n, y monitorizaci\u00f3n proactiva con soporte remoto, alarm\u00edstica y reporting.\",\"Porque \u00e9 cr\u00edtica a gest\u00e3o inform\u00e1tica num hotel?\":\"\u00bfPor qu\u00e9 es cr\u00edtica la gesti\u00f3n inform\u00e1tica en un hotel?\",\"Num hotel, qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. Por isso o contrato do BeHotel foi desenhado para garantir continuidade operacional.\":\"En un hotel, cualquier fallo inform\u00e1tico afecta directamente a la experiencia de los hu\u00e9spedes y a los equipos de recepci\u00f3n, housekeeping y back-office. Por eso el contrato de BeHotel se dise\u00f1\u00f3 para garantizar la continuidad operativa.\",\"Quem gere o Wi-Fi do hotel no contrato IT Unlimited?\":\"\u00bfQui\u00e9n gestiona el Wi-Fi del hotel en el contrato IT Unlimited?\",\"A DataRoad gere e mant\u00e9m a rede wireless do hotel, essencial tanto para as opera\u00e7\u00f5es internas como para a conectividade oferecida aos h\u00f3spedes, no \u00e2mbito do contrato IT Unlimited do BeHotel Lisboa.\":\"DataRoad gestiona y mantiene la red wireless del hotel, esencial tanto para las operaciones internas como para la conectividad ofrecida a los hu\u00e9spedes, dentro del contrato IT Unlimited de BeHotel Lisboa.\",\"A DataRoad deteta problemas antes de afetarem a opera\u00e7\u00e3o do hotel?\":\"\u00bfDetecta DataRoad los problemas antes de que afecten a la operaci\u00f3n del hotel?\",\"A DataRoad aplica monitoriza\u00e7\u00e3o proativa, suporte remoto, alarm\u00edstica e reporting para identificar e resolver problemas antes que afetem a opera\u00e7\u00e3o. O suporte \u00e9 remoto, local e telef\u00f3nico, com tempos de resposta imediatos.\":\"DataRoad aplica monitorizaci\u00f3n proactiva, soporte remoto, alarm\u00edstica y reporting para identificar y resolver los problemas antes de que afecten a la operaci\u00f3n. El soporte es remoto, presencial y telef\u00f3nico, con tiempos de respuesta inmediatos.\"},\"fr\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 Questions fr\u00e9quentes\",\"Perguntas frequentes\":\"Questions fr\u00e9quentes\",\"O que inclui o contrato IT Unlimited do BeHotel Lisboa?\":\"Que comprend le contrat IT Unlimited de BeHotel Lisboa ?\",\"Inclui suporte t\u00e9cnico permanente aos postos de trabalho, gest\u00e3o e manuten\u00e7\u00e3o da rede wireless, manuten\u00e7\u00e3o de servidores e da infraestrutura de impress\u00e3o, e monitoriza\u00e7\u00e3o proativa com suporte remoto, alarm\u00edstica e reporting.\":\"Il comprend un support technique permanent pour les postes de travail, la gestion et la maintenance du r\u00e9seau wireless, la maintenance des serveurs et des imprimantes, ainsi que la supervision proactive, le support \u00e0 distance, les alertes et les rapports.\",\"Porque \u00e9 cr\u00edtica a gest\u00e3o inform\u00e1tica num hotel?\":\"Pourquoi la gestion informatique est-elle critique dans un h\u00f4tel ?\",\"Num hotel, qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. Por isso o contrato do BeHotel foi desenhado para garantir continuidade operacional.\":\"Dans un h\u00f4tel, toute panne informatique a un impact direct sur la satisfaction des clients et sur les \u00e9quipes de r\u00e9ception, de housekeeping et de back-office. Voil\u00e0 pourquoi le contrat de BeHotel a \u00e9t\u00e9 con\u00e7u pour garantir la continuit\u00e9 op\u00e9rationnelle.\",\"Quem gere o Wi-Fi do hotel no contrato IT Unlimited?\":\"Qui g\u00e8re le Wi-Fi de cet h\u00f4tel dans le contrat IT Unlimited ?\",\"A DataRoad gere e mant\u00e9m a rede wireless do hotel, essencial tanto para as opera\u00e7\u00f5es internas como para a conectividade oferecida aos h\u00f3spedes, no \u00e2mbito do contrato IT Unlimited do BeHotel Lisboa.\":\"DataRoad g\u00e8re et maintient le r\u00e9seau wireless de cet h\u00f4tel, essentiel pour les op\u00e9rations internes comme pour la connectivit\u00e9 propos\u00e9e aux clients, dans le cadre du contrat IT Unlimited de BeHotel Lisboa.\",\"A DataRoad deteta problemas antes de afetarem a opera\u00e7\u00e3o do hotel?\":\"DataRoad d\u00e9tecte-t-elle les pannes avant qu'elles n'affectent le fonctionnement de cet h\u00f4tel ?\",\"A DataRoad aplica monitoriza\u00e7\u00e3o proativa, suporte remoto, alarm\u00edstica e reporting para identificar e resolver problemas antes que afetem a opera\u00e7\u00e3o. O suporte \u00e9 remoto, local e telef\u00f3nico, com tempos de resposta imediatos.\":\"DataRoad applique une supervision proactive, un support \u00e0 distance, des alertes et des rapports pour identifier et r\u00e9soudre les probl\u00e8mes avant qu'ils n'affectent le fonctionnement. Le support est \u00e0 distance, sur site et par t\u00e9l\u00e9phone, avec des d\u00e9lais de r\u00e9ponse imm\u00e9diats.\"},\"de\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 H\u00e4ufige Fragen\",\"Perguntas frequentes\":\"H\u00e4ufige Fragen\",\"O que inclui o contrato IT Unlimited do BeHotel Lisboa?\":\"Was umfasst der IT-Unlimited-Vertrag von BeHotel Lisboa?\",\"Inclui suporte t\u00e9cnico permanente aos postos de trabalho, gest\u00e3o e manuten\u00e7\u00e3o da rede wireless, manuten\u00e7\u00e3o de servidores e da infraestrutura de impress\u00e3o, e monitoriza\u00e7\u00e3o proativa com suporte remoto, alarm\u00edstica e reporting.\":\"Er umfasst dauerhaften technischen Support f\u00fcr die Arbeitspl\u00e4tze, Verwaltung und Wartung des WLAN, Wartung der Server und der Druckinfrastruktur sowie proaktive \u00dcberwachung mit Fernsupport, Alarmierung und Reporting.\",\"Porque \u00e9 cr\u00edtica a gest\u00e3o inform\u00e1tica num hotel?\":\"Warum ist das IT-Management in einem Hotel kritisch?\",\"Num hotel, qualquer falha inform\u00e1tica tem impacto direto na experi\u00eancia dos h\u00f3spedes e nas equipas de rece\u00e7\u00e3o, housekeeping e back-office. Por isso o contrato do BeHotel foi desenhado para garantir continuidade operacional.\":\"In einem Hotel wirkt sich jeder IT-Ausfall direkt auf das G\u00e4steerlebnis und auf die Teams an Rezeption, Housekeeping und Back-Office aus. Deshalb wurde der Vertrag von BeHotel auf betriebliche Kontinuit\u00e4t ausgelegt.\",\"Quem gere o Wi-Fi do hotel no contrato IT Unlimited?\":\"Wer verwaltet das Hotel-WLAN im Rahmen des IT-Unlimited-Vertrags?\",\"A DataRoad gere e mant\u00e9m a rede wireless do hotel, essencial tanto para as opera\u00e7\u00f5es internas como para a conectividade oferecida aos h\u00f3spedes, no \u00e2mbito do contrato IT Unlimited do BeHotel Lisboa.\":\"DataRoad verwaltet und wartet das WLAN des Hotels, das sowohl f\u00fcr den internen Betrieb als auch f\u00fcr die Konnektivit\u00e4t der G\u00e4ste wesentlich ist, im Rahmen des IT-Unlimited-Vertrags von BeHotel Lisboa.\",\"A DataRoad deteta problemas antes de afetarem a opera\u00e7\u00e3o do hotel?\":\"Erkennt DataRoad Probleme, bevor sie den Hotelbetrieb beeintr\u00e4chtigen?\",\"A DataRoad aplica monitoriza\u00e7\u00e3o proativa, suporte remoto, alarm\u00edstica e reporting para identificar e resolver problemas antes que afetem a opera\u00e7\u00e3o. O suporte \u00e9 remoto, local e telef\u00f3nico, com tempos de resposta imediatos.\":\"DataRoad setzt proaktive \u00dcberwachung, Fernsupport, Alarmierung und Reporting ein, um Probleme zu erkennen und zu l\u00f6sen, bevor sie den Betrieb beeintr\u00e4chtigen. Der Support erfolgt remote, vor Ort und telefonisch, mit sofortigen Reaktionszeiten.\"}}<\/script><br \/>\n<!--dr-faq2-end--><br \/>\n<!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 suporte inform\u00e1tico permanente para empresas<\/h2>\n<p>A <strong>DataRoad<\/strong> \u00e9 uma <strong>empresa premium de servi\u00e7os inform\u00e1ticos geridos (MSP)<\/strong>, com sede em Alfragide e assist\u00eancia em todo o pa\u00eds. H\u00e1 11 anos que assegura a infraestrutura de IT de organiza\u00e7\u00f5es que n\u00e3o podem parar \u2014 organismos p\u00fablicos, embaixadas, hot\u00e9is, cl\u00ednicas e empresas exigentes \u2014 com equipa t\u00e9cnica certificada, monitoriza\u00e7\u00e3o permanente e um modelo de suporte ilimitado, o <strong>IT Unlimited<\/strong>. S\u00e3o 232 clientes com contrato e a certifica\u00e7\u00e3o Top 5% PME, atribu\u00edda pela scoring.pt.<\/p>\n<p>No <strong>suporte inform\u00e1tico<\/strong>, a DataRoad assume a inform\u00e1tica da empresa por inteiro: helpdesk com sistema de tickets, assist\u00eancia remota e no local, gest\u00e3o de servidores e Microsoft 365, c\u00f3pias de seguran\u00e7a, ciberseguran\u00e7a e monitoriza\u00e7\u00e3o proativa.<\/p>\n<h2>Servi\u00e7os DataRoad<\/h2>\n<ul>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/it-unlimited-servicos-informatica\/it-unlimited-suporte-informatico-ilimitado\/\">IT Unlimited \u2014 suporte inform\u00e1tico ilimitado<\/a><\/strong>: assist\u00eancia ilimitada por mensalidade fixa, com monitoriza\u00e7\u00e3o permanente e alarm\u00edstica.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/suporte-informatico-empresas\/\">Suporte inform\u00e1tico para empresas<\/a><\/strong>: helpdesk com sistema de tickets e tempos de resposta definidos.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/redes-cablagem-informatica\/\">Redes inform\u00e1ticas e cablagem estruturada<\/a><\/strong>: projeto, instala\u00e7\u00e3o e certifica\u00e7\u00e3o.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/redes-wireless-instalacao\/\">Redes wireless para empresas<\/a><\/strong>: estudo de cobertura, Wi-Fi 6 e Wi-Fi 7, gest\u00e3o centralizada.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/firewalls-seguranca-informatica\/\">Ciberseguran\u00e7a e firewalls<\/a><\/strong>: prote\u00e7\u00e3o perimetral e acessos remotos seguros.<\/li>\n<li><strong><a href=\"https:\/\/www.dataroad.pt\/informatica-setor-publico\/\">Inform\u00e1tica para o setor p\u00fablico<\/a><\/strong>: experi\u00eancia com oito entidades p\u00fablicas e com as regras da contrata\u00e7\u00e3o p\u00fablica.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Fale com a DataRoad<\/p>\n<p class=\"dr-d\">Tem uma unidade hoteleira a precisar de rede, WiFi nos quartos ou videovigil\u00e2ncia? Visitamos o espa\u00e7o e apresentamos uma proposta sem compromisso.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telefone<\/span><span class=\"dr-v\">351 +351 211 459 950<\/span><span class=\"dr-n\">chamada para a rede fixa nacional<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">envie-nos o seu pedido<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/informatica-para-hotelaria\/\">Pedir uma visita t\u00e9cnica \u00bb<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Das BeHotel Lisboa **** vertraut DataRoad mit der IT-Unterst\u00fctzung und -Instandhaltung der Anlage an. Erfahren Sie mehr \u00fcber den Dienst f\u00fcr Hotels.<\/p>","protected":false},"author":1,"featured_media":5351,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[56],"tags":[95,214,81,94],"class_list":["post-5349","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-manutencao-informatica","tag-assistencia-informatica-servicos-informatica-lisboa","tag-noticia","tag-assistencia-informatica-e-redes-informatica","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"O BeHotel Lisboa entrega \u00e0 DataRoad o suporte e a gest\u00e3o inform\u00e1tica permanente. 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