{"id":2953,"date":"2017-07-17T22:00:44","date_gmt":"2017-07-17T22:00:44","guid":{"rendered":"https:\/\/www.dataroad.pt\/?p=2953"},"modified":"2026-10-26T19:45:42","modified_gmt":"2026-10-26T19:45:42","slug":"informatik-it-support","status":"publish","type":"post","link":"https:\/\/www.dataroad.pt\/de\/manutencao-informatica\/informatica-suporte-informatico\/","title":{"rendered":"IT-Support f\u00fcr Unternehmen \u2013 Technischer Support, Netzwerkmanagement und Managed IT-Services"},"content":{"rendered":"<p><strong>Assist\u00eancia Inform\u00e1tica Empresarial<\/strong>: <!-- dr-visual --><\/p>\n<p class=\"dr-meta\">3 min de leitura \u00b7 DataRoad<\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">Neste artigo<\/p>\n<ol>\n<li><a href=\"#s-servicos-informaticos-profissionais-e-suporte-tecn\">Servi\u00e7os Inform\u00e1ticos Profissionais e Suporte T\u00e9cnico Especializado\u2026<\/a><\/li>\n<li><a href=\"#s-equipa-tecnica-especializada-e-certificada\">Equipa T\u00e9cnica Especializada e Certificada<\/a><\/li>\n<li><a href=\"#s-servicos-de-informatica-para-empresas-suporte-comp\">Servi\u00e7os de Inform\u00e1tica para Empresas: Suporte Completo e Manuten\u00e7\u00e3o\u2026<\/a><\/li>\n<li><a href=\"#s-avencas-mensais-de-suporte-informatico-flexibilida\">Aven\u00e7as Mensais de Suporte Inform\u00e1tico \u2013 Flexibilidade e Garantia de\u2026<\/a><\/li>\n<li><a href=\"#s-areas-de-suporte-especializado\">\u00c1reas de Suporte Especializado<\/a><\/li>\n<li><a href=\"#s-porque-escolher-a-dataroad\">Porqu\u00ea Escolher a DataRoad?<\/a><\/li>\n<li><a href=\"#s-faq-perguntas-frequentes\">Perguntas frequentes<\/a><\/li>\n<\/ol>\n<\/div>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-servicos-informaticos-profissionais-e-suporte-tecn\"><strong>Servi\u00e7os Inform\u00e1ticos Profissionais e Suporte T\u00e9cnico Especializado para Empresas \u2013 A Excel\u00eancia da DataRoad<\/strong><\/h2>\n<p>A <strong>DataRoad<\/strong> disponibiliza um conjunto completo e profissional de <strong>servi\u00e7os inform\u00e1ticos para empresas<\/strong>, assegurando o bom funcionamento, estabilidade e seguran\u00e7a dos sistemas de informa\u00e7\u00e3o. Com uma equipa t\u00e9cnica <strong>certificada<\/strong> e com larga experi\u00eancia no mercado, garantimos solu\u00e7\u00f5es tecnol\u00f3gicas eficientes e adaptadas \u00e0s necessidades reais do dia a dia empresarial.<\/p>\n<p>O nosso objetivo \u00e9 simples: <strong>proporcionar \u00e0s empresas um departamento de inform\u00e1tica profissional, confi\u00e1vel e sempre dispon\u00edvel<\/strong>, permitindo que se concentrem no seu neg\u00f3cio enquanto n\u00f3s tratamos de toda a infraestrutura tecnol\u00f3gica.<\/p>\n<hr \/>\n<h2 id=\"s-equipa-tecnica-especializada-e-certificada\">\u2705\u202fEquipa T\u00e9cnica Especializada e Certificada<\/h2>\n<p>A DataRoad conta com uma equipa de t\u00e9cnicos certificados pelos principais fabricantes de tecnologias de informa\u00e7\u00e3o, com experi\u00eancia em:<\/p>\n<ul>\n<li>Implementa\u00e7\u00e3o de sistemas<\/li>\n<li>Administra\u00e7\u00e3o de redes inform\u00e1ticas<\/li>\n<li>Seguran\u00e7a inform\u00e1tica<\/li>\n<li>Suporte t\u00e9cnico a empresas<\/li>\n<li>Gest\u00e3o, manuten\u00e7\u00e3o e otimiza\u00e7\u00e3o de infraestruturas IT<\/li>\n<\/ul>\n<p>A forma\u00e7\u00e3o cont\u00ednua permite\u2011nos responder de forma r\u00e1pida, competente e segura \u00e0s exig\u00eancias tecnol\u00f3gicas de cada cliente.<\/p>\n<hr \/>\n<h2 id=\"s-servicos-de-informatica-para-empresas-suporte-comp\">\u2705\u202fServi\u00e7os de Inform\u00e1tica para Empresas: Suporte Completo e Manuten\u00e7\u00e3o Avan\u00e7ada<\/h2>\n<p>A DataRoad oferece solu\u00e7\u00f5es integradas para a gest\u00e3o e evolu\u00e7\u00e3o da infraestrutura inform\u00e1tica das empresas, incluindo:<\/p>\n<ul>\n<li><strong>Manuten\u00e7\u00e3o de postos de trabalho e apoio ao utilizador<\/strong><\/li>\n<li><strong>Administra\u00e7\u00e3o e manuten\u00e7\u00e3o de servidores, backups e seguran\u00e7a de informa\u00e7\u00e3o<\/strong><\/li>\n<li><strong>Gest\u00e3o e monitoriza\u00e7\u00e3o dos acessos \u00e0 internet<\/strong><\/li>\n<li><strong>Controlo de acessos e solu\u00e7\u00f5es de seguran\u00e7a<\/strong><\/li>\n<li><strong>Implementa\u00e7\u00e3o de solu\u00e7\u00f5es Cloud e de redu\u00e7\u00e3o de custos<\/strong><\/li>\n<li><strong>Apoio remoto, telef\u00f3nico e presencial com resposta imediata<\/strong><\/li>\n<li><strong>Migra\u00e7\u00e3o de instala\u00e7\u00f5es e configura\u00e7\u00e3o de equipamentos<\/strong><\/li>\n<li><strong>Projetos de consultoria inform\u00e1tica e auditoria tecnol\u00f3gica<\/strong><\/li>\n<li><strong>Instala\u00e7\u00e3o de redes estruturadas e cablagem inform\u00e1tica<\/strong><\/li>\n<li><strong>Implementa\u00e7\u00e3o de solu\u00e7\u00f5es wireless empresariais<\/strong><\/li>\n<li><strong>Otimiza\u00e7\u00e3o e melhoria de sistemas inform\u00e1ticos existentes<\/strong><\/li>\n<li><strong>Solu\u00e7\u00f5es avan\u00e7adas de seguran\u00e7a inform\u00e1tica<\/strong><\/li>\n<\/ul>\n<p>Com estas solu\u00e7\u00f5es, asseguramos que seu neg\u00f3cio possui uma infraestrutura tecnol\u00f3gica moderna, est\u00e1vel e eficiente.<\/p>\n<hr \/>\n<h2 id=\"s-avencas-mensais-de-suporte-informatico-flexibilida\">\u2705\u202fAven\u00e7as Mensais de Suporte Inform\u00e1tico \u2013 Flexibilidade e Garantia de Continuidade<\/h2>\n<p>Oferecemos v\u00e1rios planos de suporte inform\u00e1tico ajustados ao tamanho e necessidades de cada empresa:<\/p>\n<h3>\ud83d\udd39 <strong>Assist\u00eancia Inform\u00e1tica Pontual<\/strong><\/h3>\n<p>Para interven\u00e7\u00f5es ocasionais, sem compromisso.<br \/>\nIdeal para quem necessita apenas de suporte espor\u00e1dico.<\/p>\n<h3>\ud83d\udd39 <strong>Aven\u00e7a Mensal de Assist\u00eancia Inform\u00e1tica<\/strong><\/h3>\n<p>Dispon\u00edvel em diferentes modalidades:<\/p>\n<p><strong>Vantagens da aven\u00e7a mensal:<\/strong><\/p>\n<ul>\n<li>Assist\u00eancia on\u2011site das <strong>10h \u00e0s 19h<\/strong><\/li>\n<li>Assist\u00eancia remota permanente<\/li>\n<li>Tempos de resposta <strong>imediatos<\/strong><\/li>\n<li>Desloca\u00e7\u00f5es inclu\u00eddas (Portugal)<\/li>\n<li>Servi\u00e7o flex\u00edvel adaptado ao cliente<\/li>\n<\/ul>\n<h3>\ud83d\udd39 <strong>Contrato Anual de Assist\u00eancia Inform\u00e1tica<\/strong><\/h3>\n<p>Plano premium e abrangente, com:<\/p>\n<ul>\n<li><strong>Servi\u00e7os ilimitados<\/strong><\/li>\n<li><strong>Desloca\u00e7\u00f5es inclu\u00eddas<\/strong><\/li>\n<li>Prioridade m\u00e1xima<\/li>\n<li>Sem fideliza\u00e7\u00e3o<\/li>\n<li>Suporte cont\u00ednuo ap\u00f3s implementa\u00e7\u00f5es<\/li>\n<li>Garantia de desempenho elevado dos sistemas<\/li>\n<\/ul>\n<p>Este \u00e9 o plano ideal para empresas que precisam de supervis\u00e3o constante da sua infraestrutura IT.<\/p>\n<\/div>\n<div>\n<hr \/>\n<h2 id=\"s-areas-de-suporte-especializado\">\u2705\u202f\u00c1reas de Suporte Especializado<\/h2>\n<p>O suporte inform\u00e1tico da DataRoad abrange:<\/p>\n<ul>\n<li>Instala\u00e7\u00e3o, configura\u00e7\u00e3o e manuten\u00e7\u00e3o de servidores<\/li>\n<li>Sistemas operativos empresariais<\/li>\n<li>Redes inform\u00e1ticas e comunica\u00e7\u00f5es<\/li>\n<li>Firewalls, VPNs, VLANs e pol\u00edticas de seguran\u00e7a<\/li>\n<li>Backups, solu\u00e7\u00f5es de disaster recovery e redund\u00e2ncia<\/li>\n<li>Solu\u00e7\u00f5es Cloud e armazenamento seguro<\/li>\n<\/ul>\n<p>Oferecemos ainda:<\/p>\n<ul>\n<li>Solu\u00e7\u00f5es IP\u2011PBX (central telef\u00f3nica IP)<\/li>\n<li>Controlo de acessos e pol\u00edticas de seguran\u00e7a<\/li>\n<li>Gest\u00e3o de impress\u00e3o e redu\u00e7\u00e3o de custos<\/li>\n<li>Prote\u00e7\u00e3o contra malware, spam, v\u00edrus e ciberamea\u00e7as<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-porque-escolher-a-dataroad\">\u2705\u202fPorqu\u00ea Escolher a DataRoad?<\/h2>\n<ul>\n<li>Suporte inform\u00e1tico <strong>24h x 7 dias x 365 dias<\/strong><\/li>\n<li>Tempos de resposta garantidos<\/li>\n<li>Planos ilimitados e sem fideliza\u00e7\u00e3o<\/li>\n<li>Desloca\u00e7\u00f5es inclu\u00eddas<\/li>\n<li>T\u00e9cnicos certificados e altamente experientes<\/li>\n<li>\u00danico interlocutor e gestor t\u00e9cnico dedicado<\/li>\n<li>Servi\u00e7o pr\u00f3\u2011ativo com monitoriza\u00e7\u00e3o permanente<\/li>\n<\/ul>\n<p>A DataRoad \u00e9 o parceiro tecnol\u00f3gico certo para empresas que procuram <strong>efici\u00eancia, seguran\u00e7a e continuidade operacional<\/strong>.<\/p>\n<\/div>\n<p class=\"dr-service-cta\"><strong>Precisa de suporte inform\u00e1tico de confian\u00e7a?<\/strong> A DataRoad oferece assist\u00eancia e helpdesk inform\u00e1tico para empresas, com resposta r\u00e1pida e sem letra pequena. <a href=\"https:\/\/www.dataroad.pt\/suporte-informatico-empresas\/\">Conhe\u00e7a os nossos servi\u00e7os de assist\u00eancia inform\u00e1tica<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.pt\/redes-wireless-instalacao\/\"><span class=\"dr-t\">Precisa de WiFi empresarial que n\u00e3o falha?<\/span><span class=\"dr-s\">Estudo de cobertura, WiFi 6 e WiFi 7, rede de visitantes isolada e gest\u00e3o centralizada.<\/span><span class=\"dr-b\">Ver servi\u00e7o<\/span><\/a><\/div>\n<p><!--dr-faq2-start--><\/p>\n<h2 id=\"s-faq-perguntas-frequentes\"><strong>FAQ \u2014 Perguntas frequentes<\/strong><\/h2>\n<p><strong>Que servi\u00e7os inform\u00e1ticos para empresas oferece a DataRoad?<\/strong><br \/>A DataRoad oferece implementa\u00e7\u00e3o de sistemas, administra\u00e7\u00e3o de redes inform\u00e1ticas, seguran\u00e7a inform\u00e1tica, suporte t\u00e9cnico a empresas e gest\u00e3o, manuten\u00e7\u00e3o e otimiza\u00e7\u00e3o de infraestruturas IT, com t\u00e9cnicos certificados pelos principais fabricantes.<\/p>\n<p><strong>O que significa ter um departamento de inform\u00e1tica externalizado?<\/strong><br \/>Significa entregar a inform\u00e1tica a uma equipa profissional e sempre dispon\u00edvel, que trata de toda a infraestrutura tecnol\u00f3gica, enquanto a empresa se concentra no seu neg\u00f3cio. \u00c9 o objetivo do suporte inform\u00e1tico da DataRoad.<\/p>\n<p><strong>Quanto custa um contrato de assist\u00eancia inform\u00e1tica IT Unlimited?<\/strong><br \/>Os planos IT Unlimited come\u00e7am em Essential desde 395 \u20ac\/m\u00eas + IVA (10 postos), Premium desde 750 \u20ac\/m\u00eas e Premium 365 desde 1.200 \u20ac\/m\u00eas. O contrato \u00e9 anual, com renova\u00e7\u00e3o autom\u00e1tica e 60 dias de pr\u00e9-aviso.<\/p>\n<p><strong>Qual \u00e9 o tipo de assist\u00eancia que a DataRoad presta \u00e0s empresas?<\/strong><br \/>A DataRoad presta assist\u00eancia remota, local e telef\u00f3nica, com tempos de resposta imediatos. O contrato anual IT Unlimited oferece supervis\u00e3o constante da infraestrutura IT e suporte cont\u00ednuo ap\u00f3s implementa\u00e7\u00f5es.<\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Que servi\u00e7os inform\u00e1ticos para empresas oferece a DataRoad?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A DataRoad oferece implementa\u00e7\u00e3o de sistemas, administra\u00e7\u00e3o de redes inform\u00e1ticas, seguran\u00e7a inform\u00e1tica, suporte t\u00e9cnico a empresas e gest\u00e3o, manuten\u00e7\u00e3o e otimiza\u00e7\u00e3o de infraestruturas IT, com t\u00e9cnicos certificados pelos principais fabricantes.\"}},{\"@type\":\"Question\",\"name\":\"O que significa ter um departamento de inform\u00e1tica externalizado?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Significa entregar a inform\u00e1tica a uma equipa profissional e sempre dispon\u00edvel, que trata de toda a infraestrutura tecnol\u00f3gica, enquanto a empresa se concentra no seu neg\u00f3cio. \u00c9 o objetivo do suporte inform\u00e1tico da DataRoad.\"}},{\"@type\":\"Question\",\"name\":\"Quanto custa um contrato de assist\u00eancia inform\u00e1tica IT Unlimited?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Os planos IT Unlimited come\u00e7am em Essential desde 395 \u20ac\/m\u00eas + IVA (10 postos), Premium desde 750 \u20ac\/m\u00eas e Premium 365 desde 1.200 \u20ac\/m\u00eas. 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This is the goal of DataRoad IT support.\",\"Quanto custa um contrato de assist\u00eancia inform\u00e1tica IT Unlimited?\":\"How much does an IT Unlimited IT support contract cost?\",\"Os planos IT Unlimited come\u00e7am em Essential desde 395 \u20ac\/m\u00eas + IVA (10 postos), Premium desde 750 \u20ac\/m\u00eas e Premium 365 desde 1.200 \u20ac\/m\u00eas. O contrato \u00e9 anual, com renova\u00e7\u00e3o autom\u00e1tica e 60 dias de pr\u00e9-aviso.\":\"IT Unlimited plans start with Essential from 395 \u20ac\/month + VAT (10 workstations), Premium from 750 \u20ac\/month and Premium 365 from 1,200 \u20ac\/month. The contract is annual, with automatic renewal and 60 days notice.\",\"Qual \u00e9 o tipo de assist\u00eancia que a DataRoad presta \u00e0s empresas?\":\"What type of support does DataRoad provide to companies?\",\"A DataRoad presta assist\u00eancia remota, local e telef\u00f3nica, com tempos de resposta imediatos. O contrato anual IT Unlimited oferece supervis\u00e3o constante da infraestrutura IT e suporte cont\u00ednuo ap\u00f3s implementa\u00e7\u00f5es.\":\"DataRoad provides remote, on-site and telephone support, with immediate response times. The annual IT Unlimited contract offers constant supervision of the IT infrastructure and continuous support after implementations.\",\"Tempos de resposta\":\"Response times\",\"imediatos\":\"immediate\",\"Desloca\u00e7\u00f5es inclu\u00eddas (Portugal)\":\"Travel included (Portugal)\"},\"es\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 Preguntas frecuentes\",\"Perguntas frequentes\":\"Preguntas frecuentes\",\"Que servi\u00e7os inform\u00e1ticos para empresas oferece a DataRoad?\":\"\u00bfQu\u00e9 servicios inform\u00e1ticos para empresas ofrece DataRoad?\",\"A DataRoad oferece implementa\u00e7\u00e3o de sistemas, administra\u00e7\u00e3o de redes inform\u00e1ticas, seguran\u00e7a inform\u00e1tica, suporte t\u00e9cnico a empresas e gest\u00e3o, manuten\u00e7\u00e3o e otimiza\u00e7\u00e3o de infraestruturas IT, com t\u00e9cnicos certificados pelos principais fabricantes.\":\"DataRoad ofrece implantaci\u00f3n de sistemas, administraci\u00f3n de redes inform\u00e1ticas, seguridad inform\u00e1tica, soporte t\u00e9cnico a empresas y gesti\u00f3n, mantenimiento y optimizaci\u00f3n de infraestructuras IT, con t\u00e9cnicos certificados por los principales fabricantes.\",\"O que significa ter um departamento de inform\u00e1tica externalizado?\":\"\u00bfQu\u00e9 significa tener un departamento de inform\u00e1tica externalizado?\",\"Significa entregar a inform\u00e1tica a uma equipa profissional e sempre dispon\u00edvel, que trata de toda a infraestrutura tecnol\u00f3gica, enquanto a empresa se concentra no seu neg\u00f3cio. \u00c9 o objetivo do suporte inform\u00e1tico da DataRoad.\":\"Significa entregar la inform\u00e1tica a un equipo profesional y siempre disponible, que se ocupa de toda la infraestructura tecnol\u00f3gica mientras la empresa se concentra en su negocio. Es el objetivo del soporte inform\u00e1tico de DataRoad.\",\"Quanto custa um contrato de assist\u00eancia inform\u00e1tica IT Unlimited?\":\"\u00bfCu\u00e1nto cuesta un contrato de asistencia inform\u00e1tica IT Unlimited?\",\"Os planos IT Unlimited come\u00e7am em Essential desde 395 \u20ac\/m\u00eas + IVA (10 postos), Premium desde 750 \u20ac\/m\u00eas e Premium 365 desde 1.200 \u20ac\/m\u00eas. O contrato \u00e9 anual, com renova\u00e7\u00e3o autom\u00e1tica e 60 dias de pr\u00e9-aviso.\":\"Los planes IT Unlimited parten de Essential desde 395 \u20ac\/mes + IVA (10 puestos), Premium desde 750 \u20ac\/mes y Premium 365 desde 1.200 \u20ac\/mes. El contrato es anual, con renovaci\u00f3n autom\u00e1tica y 60 d\u00edas de preaviso.\",\"Qual \u00e9 o tipo de assist\u00eancia que a DataRoad presta \u00e0s empresas?\":\"\u00bfQu\u00e9 tipo de asistencia presta DataRoad a las empresas?\",\"A DataRoad presta assist\u00eancia remota, local e telef\u00f3nica, com tempos de resposta imediatos. O contrato anual IT Unlimited oferece supervis\u00e3o constante da infraestrutura IT e suporte cont\u00ednuo ap\u00f3s implementa\u00e7\u00f5es.\":\"DataRoad presta asistencia remota, presencial y telef\u00f3nica, con tiempos de respuesta inmediatos. El contrato anual IT Unlimited ofrece supervisi\u00f3n constante de la infraestructura IT y soporte continuo tras las implantaciones.\",\"Tempos de resposta\":\"Tiempos de respuesta\",\"imediatos\":\"inmediatos\",\"Desloca\u00e7\u00f5es inclu\u00eddas (Portugal)\":\"Desplazamientos incluidos (Portugal)\"},\"fr\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 Questions fr\u00e9quentes\",\"Perguntas frequentes\":\"Questions fr\u00e9quentes\",\"Que servi\u00e7os inform\u00e1ticos para empresas oferece a DataRoad?\":\"Quels services informatiques DataRoad propose-t-elle aux soci\u00e9t\u00e9s ?\",\"A DataRoad oferece implementa\u00e7\u00e3o de sistemas, administra\u00e7\u00e3o de redes inform\u00e1ticas, seguran\u00e7a inform\u00e1tica, suporte t\u00e9cnico a empresas e gest\u00e3o, manuten\u00e7\u00e3o e otimiza\u00e7\u00e3o de infraestruturas IT, com t\u00e9cnicos certificados pelos principais fabricantes.\":\"DataRoad propose la mise en place de syst\u00e8mes, la gestion de r\u00e9seaux informatiques, la s\u00e9curit\u00e9 informatique, le support technique aux soci\u00e9t\u00e9s ainsi que la gestion et la maintenance des syst\u00e8mes, avec des techniciens certifi\u00e9s par les principaux fabricants.\",\"O que significa ter um departamento de inform\u00e1tica externalizado?\":\"Que signifie confier son informatique \u00e0 un service externalis\u00e9 ?\",\"Significa entregar a inform\u00e1tica a uma equipa profissional e sempre dispon\u00edvel, que trata de toda a infraestrutura tecnol\u00f3gica, enquanto a empresa se concentra no seu neg\u00f3cio. \u00c9 o objetivo do suporte inform\u00e1tico da DataRoad.\":\"Cela signifie confier son informatique \u00e0 une \u00e9quipe professionnelle et toujours disponible, qui g\u00e8re tout le parc technologique pendant que la soci\u00e9t\u00e9 se concentre sur son activit\u00e9. Voil\u00e0 le but du support informatique de DataRoad.\",\"Quanto custa um contrato de assist\u00eancia inform\u00e1tica IT Unlimited?\":\"Combien co\u00fbte un contrat de support informatique IT Unlimited ?\",\"Os planos IT Unlimited come\u00e7am em Essential desde 395 \u20ac\/m\u00eas + IVA (10 postos), Premium desde 750 \u20ac\/m\u00eas e Premium 365 desde 1.200 \u20ac\/m\u00eas. O contrato \u00e9 anual, com renova\u00e7\u00e3o autom\u00e1tica e 60 dias de pr\u00e9-aviso.\":\"Les plans IT Unlimited d\u00e9marrent avec Essential \u00e0 partir de 395 \u20ac\/mois + TVA (10 postes), Premium \u00e0 partir de 750 \u20ac\/mois et Premium 365 \u00e0 partir de 1 200 \u20ac\/mois. Le contrat est annuel, \u00e0 reconduction automatique, avec 60 jours de pr\u00e9avis.\",\"Qual \u00e9 o tipo de assist\u00eancia que a DataRoad presta \u00e0s empresas?\":\"Quel type de support DataRoad fournit-elle aux soci\u00e9t\u00e9s ?\",\"A DataRoad presta assist\u00eancia remota, local e telef\u00f3nica, com tempos de resposta imediatos. O contrato anual IT Unlimited oferece supervis\u00e3o constante da infraestrutura IT e suporte cont\u00ednuo ap\u00f3s implementa\u00e7\u00f5es.\":\"DataRoad fournit une assistance \u00e0 distance, sur site et par t\u00e9l\u00e9phone, avec des d\u00e9lais de r\u00e9ponse imm\u00e9diats. Le contrat annuel IT Unlimited offre une supervision constante du parc IT et un support continu apr\u00e8s les mises en place.\",\"Tempos de resposta\":\"D\u00e9lais de r\u00e9ponse\",\"imediatos\":\"imm\u00e9diats\",\"Desloca\u00e7\u00f5es inclu\u00eddas (Portugal)\":\"D\u00e9placements inclus (Portugal)\"},\"de\":{\"FAQ \u2014 Perguntas frequentes\":\"FAQ \u2014 H\u00e4ufige Fragen\",\"Perguntas frequentes\":\"H\u00e4ufige Fragen\",\"Que servi\u00e7os inform\u00e1ticos para empresas oferece a DataRoad?\":\"Welche IT-Dienste f\u00fcr Unternehmen bietet DataRoad an?\",\"A DataRoad oferece implementa\u00e7\u00e3o de sistemas, administra\u00e7\u00e3o de redes inform\u00e1ticas, seguran\u00e7a inform\u00e1tica, suporte t\u00e9cnico a empresas e gest\u00e3o, manuten\u00e7\u00e3o e otimiza\u00e7\u00e3o de infraestruturas IT, com t\u00e9cnicos certificados pelos principais fabricantes.\":\"DataRoad bietet Systemimplementierung, Administration von Computernetzwerken, IT-Sicherheit, technischen Support f\u00fcr Unternehmen sowie Verwaltung, Wartung und Optimierung von IT-Infrastrukturen, mit von den wichtigsten Herstellern zertifizierten Technikern.\",\"O que significa ter um departamento de inform\u00e1tica externalizado?\":\"Was bedeutet es, eine ausgelagerte IT-Abteilung zu haben?\",\"Significa entregar a inform\u00e1tica a uma equipa profissional e sempre dispon\u00edvel, que trata de toda a infraestrutura tecnol\u00f3gica, enquanto a empresa se concentra no seu neg\u00f3cio. \u00c9 o objetivo do suporte inform\u00e1tico da DataRoad.\":\"Es bedeutet, die IT einem professionellen, stets verf\u00fcgbaren Team zu \u00fcbergeben, das die gesamte technische Infrastruktur betreut, w\u00e4hrend sich das Unternehmen auf sein Gesch\u00e4ft konzentriert. Das ist das Ziel des IT-Supports von DataRoad.\",\"Quanto custa um contrato de assist\u00eancia inform\u00e1tica IT Unlimited?\":\"Was kostet ein IT-Unlimited-Supportvertrag?\",\"Os planos IT Unlimited come\u00e7am em Essential desde 395 \u20ac\/m\u00eas + IVA (10 postos), Premium desde 750 \u20ac\/m\u00eas e Premium 365 desde 1.200 \u20ac\/m\u00eas. O contrato \u00e9 anual, com renova\u00e7\u00e3o autom\u00e1tica e 60 dias de pr\u00e9-aviso.\":\"Die IT-Unlimited-Pl\u00e4ne beginnen mit Essential ab 395 \u20ac\/Monat + MwSt. (10 Arbeitspl\u00e4tze), Premium ab 750 \u20ac\/Monat und Premium 365 ab 1.200 \u20ac\/Monat. Der Vertrag ist j\u00e4hrlich, verl\u00e4ngert sich automatisch und hat 60 Tage K\u00fcndigungsfrist.\",\"Qual \u00e9 o tipo de assist\u00eancia que a DataRoad presta \u00e0s empresas?\":\"Welche Art von Support leistet DataRoad f\u00fcr Unternehmen?\",\"A DataRoad presta assist\u00eancia remota, local e telef\u00f3nica, com tempos de resposta imediatos. O contrato anual IT Unlimited oferece supervis\u00e3o constante da infraestrutura IT e suporte cont\u00ednuo ap\u00f3s implementa\u00e7\u00f5es.\":\"DataRoad leistet Support per Fernzugriff, vor Ort und telefonisch, mit sofortigen Reaktionszeiten. Der j\u00e4hrliche IT-Unlimited-Vertrag bietet st\u00e4ndige \u00dcberwachung der IT-Infrastruktur und laufenden Support nach Implementierungen.\",\"Tempos de resposta\":\"Reaktionszeiten\",\"imediatos\":\"sofort\",\"Desloca\u00e7\u00f5es inclu\u00eddas (Portugal)\":\"Anfahrt inklusive (Portugal)\"}}<\/script><br \/>\n<!--dr-faq2-end--><br \/>\n<!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 suporte inform\u00e1tico permanente para empresas<\/h2>\n<p>A <strong>DataRoad<\/strong> \u00e9 uma empresa portuguesa de <strong>servi\u00e7os inform\u00e1ticos geridos (MSP)<\/strong>, com sede em Alfragide (Lisboa) e assist\u00eancia em todo o pa\u00eds. Desde 2015 que assegura o bom funcionamento das infraestruturas de TI de empresas que n\u00e3o podem parar \u2014 hot\u00e9is, cl\u00ednicas, embaixadas, universidades, multinacionais e PMEs exigentes \u2014 com equipa t\u00e9cnica certificada, monitoriza\u00e7\u00e3o permanente e suporte 24\/7 (Premium 365).<\/p>\n<p>A DataRoad assegura o <strong>suporte inform\u00e1tico permanente<\/strong> de empresas atrav\u00e9s do servi\u00e7o <strong>IT Unlimited<\/strong>: assist\u00eancia ilimitada a custo fixo, remota e presencial, com monitoriza\u00e7\u00e3o proativa, alarm\u00edstica e interven\u00e7\u00f5es preventivas. O objetivo \u00e9 simples \u2014 evitar que os problemas cheguem sequer a parar a opera\u00e7\u00e3o.<\/p>\n<h2>Servi\u00e7os DataRoad<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 suporte inform\u00e1tico permanente<\/strong>: assist\u00eancia ilimitada a custo fixo, remota e presencial, com gest\u00e3o de incidentes e resposta r\u00e1pida.<\/li>\n<li><strong>Redes inform\u00e1ticas e cablagem estruturada<\/strong>: projeto, instala\u00e7\u00e3o e certifica\u00e7\u00e3o de redes, switching Layer 3 e PoE.<\/li>\n<li><strong>Redes wireless empresariais (WiFi 6 e WiFi 7)<\/strong>: estudo de cobertura, gest\u00e3o em cloud e redes de visitantes isoladas.<\/li>\n<li><strong>Ciberseguran\u00e7a e firewall empresarial<\/strong>: prote\u00e7\u00e3o perimetral, controlo de tr\u00e1fego e mitiga\u00e7\u00e3o de amea\u00e7as.<\/li>\n<li><strong>Servidores, backups e recupera\u00e7\u00e3o de desastres<\/strong>: servidores, NAS e c\u00f3pias de seguran\u00e7a centralizadas.<\/li>\n<li><strong>Videovigil\u00e2ncia CCTV<\/strong>: sistemas de videovigil\u00e2ncia com grava\u00e7\u00e3o cont\u00ednua.<\/li>\n<li><strong>Monitoriza\u00e7\u00e3o, alarm\u00edstica e reporting<\/strong>: monitoriza\u00e7\u00e3o em tempo real, alertas autom\u00e1ticos e interven\u00e7\u00f5es proativas.<\/li>\n<li><strong>Consultoria e gest\u00e3o de projetos IT<\/strong>: mudan\u00e7as de instala\u00e7\u00f5es, novas unidades e moderniza\u00e7\u00e3o de infraestruturas.<\/li>\n<li><strong>Suporte multi-plataforma<\/strong>: ambientes Windows e Apple, com gest\u00e3o integral do parque inform\u00e1tico.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Fale com a DataRoad<\/p>\n<p class=\"dr-d\">Precisa de apoio inform\u00e1tico para a sua empresa, de instalar ou renovar a sua rede, ou simplesmente de uma segunda opini\u00e3o sobre a sua infraestrutura? Analisamos a sua situa\u00e7\u00e3o e apresentamos uma proposta sem compromisso.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telefone<\/span><span class=\"dr-v\">351 +351 211 459 950<\/span><span class=\"dr-n\">chamada para a rede fixa nacional<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">envie-nos o seu pedido<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.pt\/contactos\/\">Contacte a DataRoad \u00bb<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Suporte t\u00e9cnico, gest\u00e3o de redes e servi\u00e7os IT geridos para empresas. Equipa certificada e assist\u00eancia permanente. Pe\u00e7a uma proposta.<\/p>","protected":false},"author":1,"featured_media":36015,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[56],"tags":[32,139,95,81,94],"class_list":["post-2953","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-manutencao-informatica","tag-empresas-de-informatica-lisboa","tag-blog","tag-assistencia-informatica-servicos-informatica-lisboa","tag-assistencia-informatica-e-redes-informatica","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Suporte t\u00e9cnico inform\u00e1tico para empresas: equipa pr\u00f3pria certificada, monitoriza\u00e7\u00e3o proativa e suporte remoto, local e telef\u00f3nico com SLA.\" 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